user manual
Table Of Contents
- Product Features
- Installing and Customizing the Software
- Computer Setup (F10) Utility
- Computer Diagnostic Features
- Desktop Management
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- Remote Management Technology
- Configuring the Intel Management Engine
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Serial ATA Drive Guidelines and Features
- Identifying the Chassis, Routine Care, and Disassembly Preparation
- Removal and Replacement Procedures Microtower (MT) Chassis
- Serial Number Location
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Removing Bezel Blanks
- Cable Management
- Cable Connections
- Memory
- Expansion Cards
- Installing and Removing Drives
- Fan/Baffle Assembly
- Front I/O Assembly
- Power Switch/LED Assembly
- Heat sink
- Processor
- Speaker
- Rear Chassis Fan
- Power Supply
- System Board
- Battery
- External Security Devices
- Removal and Replacement Procedures Small Form Factor (SFF) Chassis
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Bezel Blanks
- Installing Additional Memory
- Expansion Cards
- Cable Management
- Cable Connections
- Drive Positions
- Installing and Removing Drives
- System Board Drive Connections
- Removing an External 5.25-inch Drive
- Installing an Optical Drive into the 5.25-inch Drive Bay
- Removing an External 3.5-inch Drive
- Installing a Drive into the 3.5-inch External Drive Bay
- Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive
- Removing and Replacing a Removable 3.5-inch SATA Hard Drive
- Baffle
- Front Fan Assembly
- Front I/O and Power Switch Assembly
- Speaker
- Heat sink
- Processor
- Power Supply
- System Board
- Battery
- External Security Devices
- Using the Small Form Factor Computer in a Tower Orientation
- Connector Pin Assignments
- Power Cord Set Requirements
- POST Error Messages
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- Password Security and Resetting CMOS
- Specifications
- Index
Recovering the Configuration Settings
This method of recovery requires that you first perform the Save to Removable Media command with
the Computer Setup (F10) Utility before Restore is needed. (See
Save to Removable Media
on page 16 in the Computer Setup—File table.)
NOTE: It is recommended that you save any modified computer configuration settings to a a USB
flash media device or a diskette-like device (a storage device set to emulate a diskette drive) and save
the device for possible future use.
To restore the configuration, insert a USB flash media device or other storage media emulating a diskette
with the saved configuration and perform the Restore from Removable Media command with the
Computer Setup (F10) Utility. (See
Restore from Removable Media on page 16 in the Computer Setup
—File table.)
Drive Protection System (DPS)
The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in some
computers. DPS is designed to help diagnose problems that might result in unwarranted hard drive
replacement.
When these systems are built, each installed hard drive is tested using DPS, and a permanent record
of key information is written onto the drive. Each time DPS is run, test results are written to the hard
drive. Your service provider can use this information to help diagnose conditions that caused you to run
the DPS software.
Running DPS will not affect any programs or data stored on the hard drive. The test resides in the hard
drive firmware and can be executed even if the computer will not boot to an operating system. The time
required to execute the test depends on the manufacturer and size of the hard drive; in most cases, the
test will take approximately two minutes per gigabyte.
Use DPS when you suspect a hard drive problem. If the computer reports a SMART Hard Drive Detect
Imminent Failure message, there is no need to run DPS; instead, back up the information on the hard
drive and contact a service provider for a replacement hard drive.
Accessing DPS Through Computer Setup
When the computer does not power on properly you should use Computer Setup to access the DPS
program. To access DPS, perform the following steps:
1. Turn on or restart the computer.
2. When the F10 Setup message appears in the lower-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn the
computer off, then on again, to access the utility.
A choice of five headings appears in the Computer Setup Utilities menu: File, Storage,
Security, Power, and Advanced.
3. Select Storage > DPS Self-Test.
The screen will display the list of DPS-capable hard drives that are installed on the computer.
28 Chapter 3 Computer Setup (F10) Utility