user manual
Table Of Contents
- Product Features
- Installing and Customizing the Software
- Computer Setup (F10) Utility
- Computer Diagnostic Features
- Desktop Management
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- Remote Management Technology
- Configuring the Intel Management Engine
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Serial ATA Drive Guidelines and Features
- Identifying the Chassis, Routine Care, and Disassembly Preparation
- Removal and Replacement Procedures Microtower (MT) Chassis
- Serial Number Location
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Removing Bezel Blanks
- Cable Management
- Cable Connections
- Memory
- Expansion Cards
- Installing and Removing Drives
- Fan/Baffle Assembly
- Front I/O Assembly
- Power Switch/LED Assembly
- Heat sink
- Processor
- Speaker
- Rear Chassis Fan
- Power Supply
- System Board
- Battery
- External Security Devices
- Removal and Replacement Procedures Small Form Factor (SFF) Chassis
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Bezel Blanks
- Installing Additional Memory
- Expansion Cards
- Cable Management
- Cable Connections
- Drive Positions
- Installing and Removing Drives
- System Board Drive Connections
- Removing an External 5.25-inch Drive
- Installing an Optical Drive into the 5.25-inch Drive Bay
- Removing an External 3.5-inch Drive
- Installing a Drive into the 3.5-inch External Drive Bay
- Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive
- Removing and Replacing a Removable 3.5-inch SATA Hard Drive
- Baffle
- Front Fan Assembly
- Front I/O and Power Switch Assembly
- Speaker
- Heat sink
- Processor
- Power Supply
- System Board
- Battery
- External Security Devices
- Using the Small Form Factor Computer in a Tower Orientation
- Connector Pin Assignments
- Power Cord Set Requirements
- POST Error Messages
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- Password Security and Resetting CMOS
- Specifications
- Index
The best deployment method depends on your information technology environment and processes.
ROM-based setup and ACPI hardware provide further assistance with recovery of system software,
configuration management and troubleshooting, and power management.
HP Client Automation Agent
The management agent used by both HP Client Automation Standard and Enterprise Editions is pre-
loaded on the computer. When installed, it enables communication with the HP management console.
To install the HP Client Automation Agent:
1. Click Start.
2. Click All Programs.
3. Click HP Manageability.
4. Click the HP Management Agent Readme applicable to the language you desire.
5. Review and follow the instructions contained in the Readme file to install the HP Client Automation
Agent.
HP Client Automation Agent is a key infrastructure component for enabling all of the HP Client
Automation solutions. To learn about the other infrastructure components necessary for implementing
the HP configuration management solutions, please visit
http://h20229.www2.hp.com/solutions/ascm/
index.html.
HP Client Manager
HP Client Manager (HPCM) is a free solution developed by Symantec for all supported HP business
desktop, notebook, workstation and HP Blade PCs. HPCM integrates HP specific tools such as System
Software Manager, HP Instant Support Professional Edition, and HP Client Management Interface to
enable a centralized model for the managing, tracking, and monitoring of all supported HP hardware.
HP Client Manager 7.0 features a brand new Portal Page which serves as a one-stop-shop where the
administrator can accomplish the following management tasks:
●
Inventory
●
Alerts
●
BIOS Management
●
Driver Updates
●
Perform HP Instant Support Health Scan and Diagnostics
●
Perform Embedded Security tasks
●
View the overall HP Health Alert Trend over the last 3-6 months
●
View the overall compliance of supported computers with HP Instant Support Health Scan and
Diagnostics
●
View the Summary of HP Computers – a breakdown of the various supported desktops, notebooks,
workstations and HP Blade PCs
●
View Alerts: Asset, Threshold, Hardware Health
36 Chapter 5 Desktop Management