user manual
Table Of Contents
- Product Features
- Installing and Customizing the Software
- Computer Setup (F10) Utility
- Computer Diagnostic Features
- Desktop Management
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- Remote Management Technology
- Configuring the Intel Management Engine
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Serial ATA Drive Guidelines and Features
- Identifying the Chassis, Routine Care, and Disassembly Preparation
- Removal and Replacement Procedures Microtower (MT) Chassis
- Serial Number Location
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Removing Bezel Blanks
- Cable Management
- Cable Connections
- Memory
- Expansion Cards
- Installing and Removing Drives
- Fan/Baffle Assembly
- Front I/O Assembly
- Power Switch/LED Assembly
- Heat sink
- Processor
- Speaker
- Rear Chassis Fan
- Power Supply
- System Board
- Battery
- External Security Devices
- Removal and Replacement Procedures Small Form Factor (SFF) Chassis
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Bezel Blanks
- Installing Additional Memory
- Expansion Cards
- Cable Management
- Cable Connections
- Drive Positions
- Installing and Removing Drives
- System Board Drive Connections
- Removing an External 5.25-inch Drive
- Installing an Optical Drive into the 5.25-inch Drive Bay
- Removing an External 3.5-inch Drive
- Installing a Drive into the 3.5-inch External Drive Bay
- Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive
- Removing and Replacing a Removable 3.5-inch SATA Hard Drive
- Baffle
- Front Fan Assembly
- Front I/O and Power Switch Assembly
- Speaker
- Heat sink
- Processor
- Power Supply
- System Board
- Battery
- External Security Devices
- Using the Small Form Factor Computer in a Tower Orientation
- Connector Pin Assignments
- Power Cord Set Requirements
- POST Error Messages
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- Password Security and Resetting CMOS
- Specifications
- Index
HP Client Automation Starter and Standard Editions
HP Client Automation is a hardware and software management solution for Windows Vista, Windows
XP and HP Thin Client environments that is easy to use and quick to deploy, while providing a strong
foundation for future requirements. It is offered in two editions:
●
The Starter Edition is a free product for managing HP desktops, notebooks and workstations,
providing hardware and software inventory, remote control, HP alert monitoring, HP BIOS and
driver updates, integration with HP Protect Tools and add-on support for Intel AMT. The Starter
Edition also supports deployment and management of HP Thin Clients.
●
The Standard Edition, available for purchase, includes all functionality provided in Starter Edition
and adds Windows deployment and migration, patch management capabilities, software
distribution and software usage metering.
HP Client Automation Starter and Standard Editions provide a migration path to HP Client Automation
Enterprise Edition (based on Radia technology) for automated management of large, heterogeneous
and continuously changing IT environments.
For more information about the HP Client Automation solutions, visit
http://www.hp.com/go/client.
HP Client Automation Enterprise Edition
HP Client Automation Enterprise Edition is a policy-based solution that enables administrators to
inventory, deploy, patch, and continuously manage software and content across heterogeneous client
platforms. With the HP Client Automation Enterprise Edition, the IT professional can:
●
Automate the entire lifecycle management process from discovery, deployment, and ongoing
management through migration and retirement
●
Automatically deploy and continuously manage an entire software stack (operating systems,
applications, patches, settings, and content) to a desired state
●
Manage software on virtually any device, including desktops, workstations, and notebooks, in a
heterogeneous or standalone infrastructure
●
Manage software on most operating systems
With continuous configuration management, HP customers report dramatic savings in IT costs,
accelerated time-to-market for software and content, and increased user productivity and satisfaction.
For more information about the HP Client Automation solutions, visit
http://www.hp.com/go/client.
HP Client Manager from Symantec
HP Client Manager from Symantec, developed with Altiris, is available free for all supported HP business
desktop, notebook, and workstation models. SSM is integrated into HP Client Manager, and enables
central tracking, monitoring, and management of the hardware aspects of HP client systems.
Use HP Client Manager from Symantec to:
●
Get valuable hardware information such as CPU, memory, video, and security settings
●
Monitor system health to fix problems before they occur
●
Automatically acquire and install drivers and BIOS updates without visiting each PC
40 Chapter 5 Desktop Management