user manual
Table Of Contents
- Product Features
- Installing and Customizing the Software
- Computer Setup (F10) Utility
- Computer Diagnostic Features
- Desktop Management
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- Remote Management Technology
- Configuring the Intel Management Engine
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Serial ATA Drive Guidelines and Features
- Identifying the Chassis, Routine Care, and Disassembly Preparation
- Removal and Replacement Procedures Microtower (MT) Chassis
- Serial Number Location
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Removing Bezel Blanks
- Cable Management
- Cable Connections
- Memory
- Expansion Cards
- Installing and Removing Drives
- Fan/Baffle Assembly
- Front I/O Assembly
- Power Switch/LED Assembly
- Heat sink
- Processor
- Speaker
- Rear Chassis Fan
- Power Supply
- System Board
- Battery
- External Security Devices
- Removal and Replacement Procedures Small Form Factor (SFF) Chassis
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Bezel Blanks
- Installing Additional Memory
- Expansion Cards
- Cable Management
- Cable Connections
- Drive Positions
- Installing and Removing Drives
- System Board Drive Connections
- Removing an External 5.25-inch Drive
- Installing an Optical Drive into the 5.25-inch Drive Bay
- Removing an External 3.5-inch Drive
- Installing a Drive into the 3.5-inch External Drive Bay
- Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive
- Removing and Replacing a Removable 3.5-inch SATA Hard Drive
- Baffle
- Front Fan Assembly
- Front I/O and Power Switch Assembly
- Speaker
- Heat sink
- Processor
- Power Supply
- System Board
- Battery
- External Security Devices
- Using the Small Form Factor Computer in a Tower Orientation
- Connector Pin Assignments
- Power Cord Set Requirements
- POST Error Messages
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- Password Security and Resetting CMOS
- Specifications
- Index

◦
Password Policy
◦
Secure Firmware Update (enable/disable)
◦
Set PRTC
◦
Idle Timeout
●
Change Intel ® ME Password (HP highly recommends that this password be changed. The default
password is admin.)
In order to remotely manage AMT systems, the administrator must use a remote console that supports
AMT. Enterprise management consoles are available from suppliers such as HP, Altiris and Microsoft
SMS. In SMB mode, the client provides a Web browser interface. To access this feature, open a browser
from any other system on the network and enter http://host_name:16992 where host_name is
the name assigned to the system. Alternatively, the IP address may be used in place of the host name.
To configure systems with a Broadcom DASH capable NIC:
Check for the latest documentation on the
http://www.hp.com site under Support &
Troubleshooting, then select your specific model, then select Manuals, then White papers referring
to DASH or the Broadcom NIC.
Verdiem Surveyor
Verdiem Surveyor is a software solution that helps manage PC energy costs. Surveyor measures and
reports how much energy each PC consumes. It also provides control over PC power settings enabling
administrators to easily implement energy saving strategies across their networks. An HP SoftPaq
containing the Surveyor agent may be downloaded from the HP Support site and installed on supported
commercial desktop models. Surveyor licenses for managing PCs may be purchased through your HP
representative.
HP Proactive Change Notification
The Proactive Change Notification program uses the Subscriber's Choice Web site in order to
proactively and automatically:
●
Send you Proactive Change Notification (PCN) e-mail informing you of hardware and software
changes to most commercial computers and servers, up to 60 days in advance
●
Send you e-mail containing Customer Bulletins, Customer Advisories, Customer Notes, Security
Bulletins, and Driver alerts for most commercial computers and servers
You create your own profile to ensure that you only receive the information relevant to a specific IT
environment. To learn more about the Proactive Change Notification program and create a custom
profile, visit
http://h30046.www3.hp.com/subhub.php?jumpid=go/pcn.
Subscriber’s Choice
Subscriber’s Choice is a client-based service from HP.
Based on your profile, HP will supply you with personalized product tips, feature articles, and/or driver
and support alerts/notifications.
Subscriber’s Choice Driver and Support Alerts/Notifications will deliver e-mails notifying you that the
information you subscribed to in your profile is available for review and retrieval. To learn more about
Subscriber’s Choice and create a custom profile, visit
http://h30046.www3.hp.com/subhub.php.
44 Chapter 5 Desktop Management