user manual
Table Of Contents
- Product Features
- Installing and Customizing the Software
- Computer Setup (F10) Utility
- Computer Diagnostic Features
- Desktop Management
- Initial Configuration and Deployment
- Remote System Installation
- Software Updating and Management
- HP Client Management Interface
- HP SoftPaq Download Manager
- HP System Software Manager
- HP ProtectTools Security Manager
- HP Client Automation Starter and Standard Editions
- HP Client Automation Enterprise Edition
- HP Client Manager from Symantec
- Altiris Client Management Suite
- HP Client Catalog for Microsoft System Center & SMS Products
- Remote Management Technology
- Configuring the Intel Management Engine
- Verdiem Surveyor
- HP Proactive Change Notification
- Subscriber’s Choice
- Retired Solutions
- ROM Flash
- Boot Block Emergency Recovery Mode
- Replicating the Setup
- Dual-State Power Button
- HP Web Site Support
- Industry Standards
- Asset Tracking and Security
- Serial ATA Drive Guidelines and Features
- Identifying the Chassis, Routine Care, and Disassembly Preparation
- Removal and Replacement Procedures Microtower (MT) Chassis
- Serial Number Location
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Removing Bezel Blanks
- Cable Management
- Cable Connections
- Memory
- Expansion Cards
- Installing and Removing Drives
- Fan/Baffle Assembly
- Front I/O Assembly
- Power Switch/LED Assembly
- Heat sink
- Processor
- Speaker
- Rear Chassis Fan
- Power Supply
- System Board
- Battery
- External Security Devices
- Removal and Replacement Procedures Small Form Factor (SFF) Chassis
- Preparation for Disassembly
- Access Panel
- Front Bezel
- Bezel Blanks
- Installing Additional Memory
- Expansion Cards
- Cable Management
- Cable Connections
- Drive Positions
- Installing and Removing Drives
- System Board Drive Connections
- Removing an External 5.25-inch Drive
- Installing an Optical Drive into the 5.25-inch Drive Bay
- Removing an External 3.5-inch Drive
- Installing a Drive into the 3.5-inch External Drive Bay
- Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive
- Removing and Replacing a Removable 3.5-inch SATA Hard Drive
- Baffle
- Front Fan Assembly
- Front I/O and Power Switch Assembly
- Speaker
- Heat sink
- Processor
- Power Supply
- System Board
- Battery
- External Security Devices
- Using the Small Form Factor Computer in a Tower Orientation
- Connector Pin Assignments
- Power Cord Set Requirements
- POST Error Messages
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Problems
- Solving Hard Drive Problems
- Solving Media Card Reader Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving USB Flash Drive Problems
- Solving Front Panel Component Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- Password Security and Resetting CMOS
- Specifications
- Index
Retired Solutions
Two software packages, Altiris Local Recovery, and Dantz Retrospect, will no longer be shipping on HP
business desktops, notebooks, or workstations.
ROM Flash
The computer's BIOS is stored in a programmable flash ROM (read only memory). By establishing a
setup password in the Computer Setup (F10) Utility, you can protect the ROM from being unintentionally
updated or overwritten. This is important to ensure the operating integrity of the computer. Should you
need or want to upgrade the BIOS, you may download the latest BIOS images from the HP driver and
support page,
http://www.hp.com/support/files.
CAUTION: For maximum ROM protection, be sure to establish a setup password. The setup password
prevents unauthorized ROM upgrades. System Software Manager allows the system administrator to
set the setup password on one or more PCs simultaneously. For more information, visit
http://www.hp.com/go/ssm.
Remote ROM Flash
Remote ROM Flash allows the system administrator to safely upgrade the BIOS on remote HP
computers directly from the centralized network management console. Enabling the system
administrator to perform this task remotely on multiple computers results in a consistent deployment of,
and greater control over, HP PC BIOS images over the network. It also results in greater productivity
and lower total cost of ownership.
NOTE: SSM does not currently support remote ROM flash on systems that have Windows BitLocker
Drive Encryption enabled and are using TPM measurements to protect the BitLocker keys because
flashing the BIOS would invalidate the trust signature that BitLocker created for the platform. Disable
BitLocker via Group Policy in order to flash the system BIOS.
The computer must be powered on, or turned on through Remote Wakeup, to take advantage of Remote
ROM Flash.
For more information on Remote ROM Flash, refer to the HP Client Manager Software or System
Software Manager at
http://www.hp.com/go/ssm/.
HPQFlash
The HPQFlash utility is used to locally update or restore the system BIOS of individual PCs from a
Windows operating system.
For more information on HPQFlash, visit
http://www.hp.com/support/files and enter the model number
of the computer when prompted.
ROM Flash 45