user manual
Drive Positions ................................................................................................................. 106
Installing and Removing Drives ....................................................................................... 106
Removing a 5.25-inch Drive from a Drive Bay ................................................ 107
Installing a 5.25-inch Drive into a Drive Bay ................................................... 108
Removing a 3.5-inch Drive from a Drive Bay .................................................. 111
Installing a 3.5-inch Drive into a Drive Bay ..................................................... 112
Removing and Replacing the Primary 3.5-inch Internal Hard Drive ................ 113
Fan duct ........................................................................................................................................... 116
Front Fan Assembly ......................................................................................................................... 117
Hood Sensor .................................................................................................................................... 119
Front I/O, Power Switch Assembly ................................................................................................... 120
Speaker ............................................................................................................................................ 122
Heat sink .......................................................................................................................................... 123
Processor ......................................................................................................................................... 125
Power Supply ................................................................................................................................... 128
System Board ................................................................................................................................... 130
Using the Small Form Factor Computer in a Tower Orientation ...................................................... 132
8 Troubleshooting Without Diagnostics ...................................................................................................... 133
Safety and Comfort .......................................................................................................................... 133
Before You Call for Technical Support ............................................................................................. 133
Helpful Hints ..................................................................................................................................... 134
Solving General Problems ................................................................................................................ 136
Solving Power Problems .................................................................................................................. 140
Solving Diskette Problems ............................................................................................................... 142
Solving Hard Drive Problems ........................................................................................................... 145
Solving Media Card Reader Problems ............................................................................................. 148
Solving Display Problems ................................................................................................................. 150
Solving Audio Problems ................................................................................................................... 154
Solving Printer Problems .................................................................................................................. 156
Solving Keyboard and Mouse Problems .......................................................................................... 158
Solving Hardware Installation Problems ........................................................................................... 160
Solving Network Problems ............................................................................................................... 161
Solving Memory Problems ............................................................................................................... 164
Solving Processor Problems ............................................................................................................ 166
Solving CD-ROM and DVD Problems .............................................................................................. 166
Solving USB Flash Drive Problems .................................................................................................. 169
Solving Front Panel Component Problems ...................................................................................... 170
Solving Internet Access Problems .................................................................................................... 170
Solving Software Problems .............................................................................................................. 173
Contacting Customer Support .......................................................................................................... 174
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