Hardware Reference Guide HP Compaq Pro 4300 Small Form Factor Business PC
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Book This guide provides basic information for upgrading this computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information.
iv About This Book
Table of contents 1 Product Features ............................................................................................................................................ 1 Standard Configuration Features ......................................................................................................... 1 Front Panel Components ..................................................................................................................... 2 Media Card Reader Components ....................
Appendix B External Security Devices .......................................................................................................... 45 Installing a Security Lock .................................................................................................................... 45 Cable Lock ......................................................................................................................... 45 Padlock ..........................................................................
1 Product Features Standard Configuration Features The HP Compaq Small Form Factor features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). NOTE: The Small Form Factor computer can also be used in a tower orientation. For more information, see Using the Small Form Factor Computer in a Tower Orientation on page 13 in this guide.
Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-2 Front Panel Components Table 1-1 Front Panel Components 1 5.25-inch Optical Drive 6 USB (Universal Serial Bus) Ports 2 Optical Drive Activity Light 7 Microphone Connector 3 Optical Drive Eject Button 8 3.
Table 1-2 Media Card Reader Components (continued) No. Slot Media 2 MicroSD ● MicroSD (T-Flash) ● MicroSDHC 3 Media Card Reader Activity Light 4 SD/MMC+/miniSD ● Secure Digital (SD) ● MiniSDHC ● ● Secure Digital High Capacity (SDHC) ● MultiMediaCard (MMC) MultiMediaCard 4.0 (MMC Plus) ● MiniSD ● Reduced Size MultiMediaCard (RS MMC) Reduced Size MultiMediaCard 4.
Rear Panel Components Figure 1-4 Rear Panel Components Table 1-3 Rear Panel Components 1 RJ-45 Network Connector 6 DVI-D Connector 2 VGA Monitor Connector 7 PS/2 Mouse Connector (green) 3 Serial Connector 8 PS/2 Keyboard Connector (purple) 4 Power Cord Connector 9 Line-Out Connector for powered audio devices (green) 5 Universal Serial Bus (USB) 10 Line-In Audio Connector (blue) NOTE: An optional second serial port and an optional parallel port are available from HP.
Keyboard Figure 1-5 Keyboard Components Table 1-4 Keyboard Components 1 1 Function Keys Perform special functions depending on the software application being used. 2 Editing Keys Includes the following: Insert, Home, Page Up, Delete, End, and Page Down. 3 Status Lights Indicate the status of the computer and keyboard settings (Num Lock, Caps Lock, and Scroll Lock). 4 Numeric Keys Work like a calculator keypad. 5 Arrow Keys Used to navigate through a document or Web site.
Using the Windows Logo Key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows operating system. Refer to Keyboard on page 5 to identify the Windows Logo key. Table 1-5 Windows Logo Key Functions The following Windows Logo Key functions are available in Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7.
Table 1-5 Windows Logo Key Functions (continued) Windows Logo Key + right arrow Snaps the window to the right side of the screen Windows Logo Key + down arrow Minimizes the window Windows Logo Key + Shift + up arrow Stretches the window to the top and bottom of the screen Windows Logo Key + Shift + left arrow or right arrow Moves a window from one monitor to another Windows Logo Key + + (on numpad) Zooms in Windows Logo Key + - (on numpad) Zooms out Serial Number Location Each computer has a uni
2 Hardware Upgrades Serviceability Features The computer includes features that make it easy to upgrade and service. No tools are needed for most of the installation procedures described in this chapter. Warnings and Cautions Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and warnings in this guide.
Removing the Computer Access Panel 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the Computer Access Panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then press the back end of the access panel onto the unit (2) and tighten the captive thumbscrew (3).
Removing the Front Bezel 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices.
2. To remove a bezel blank, push the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel (1) and slide the bezel blank back and to the right to remove it (2).
Replacing the Front Bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1) then rotate the top side of the bezel onto the chassis (2) and snap it into place. Figure 2-5 Replacing the Front Bezel Using the Small Form Factor Computer in a Tower Orientation The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be purchased from HP. 1. Remove/disengage any security devices that prohibit opening the computer.
5. Orient the computer so that its right side is facing down and place the computer in the optional stand. Figure 2-6 Changing from Desktop to Tower Orientation NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower stand. 6. Reconnect the power cord and any external devices, then turn on the computer. NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer remains clear and free of obstructions.
Table 2-1 System Board Connections No.
Installing Additional Memory The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3SDRAM) dual inline memory modules (DIMMs). DIMMs The memory sockets on the system board can be populated with up to two industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode.
Populating DIMM Sockets There are two DIMM sockets on the system board: XMM1 and XMM3 with one socket per Channel. XMM3 operates in memory channel A. XMM1 operates in memory Channel B. The system will automatically operate in single channel mode, dual channel mode, or flex mode, depending on how the DIMMs are installed. ● The system will operate in single channel mode if the DIMM sockets are populated in one channel only.
7. Rotate up the drive bay housing to access the memory module sockets on the system board. Figure 2-8 Rotating the Drive Cage Up 8. Open both latches of the memory module socket (1), and insert the memory module into the socket (2). Figure 2-9 Installing a DIMM NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket. For maximum performance, populate the sockets so that the memory capacity is equal between Channel A and Channel B.
10. Rotate the drive cage back down to its normal position. Figure 2-10 Rotating the Drive Cage Down 11. Replace the access panel. 12. If the computer was on a stand, replace the stand. 13. Reconnect the power cord and turn on the computer. 14. Lock any security devices that were disengaged when the access panel was removed. The computer should automatically recognize the additional memory the next time you turn on the computer.
Removing or Installing an Expansion Card The computer has two PCI expansion slots, one PCI Express x1 expansion slot, and one PCI Express x16 expansion slot. NOTE: The PCI and PCI Express slots support only low profile cards. NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slot. To install an expansion card: 1. Remove/disengage any security devices that prohibit opening the computer. 2.
9. Before installing an expansion card, remove the expansion slot cover or the existing expansion card. a. If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot cover on the back of the chassis. Pull the slot cover straight up then away from the inside of the chassis.
b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end, and carefully rock it back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket (1) then away from the inside of the chassis to release it from the chassis frame (2). Be sure not to scrape the card against the other components. NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card.
c. If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from the inside of the chassis to release it from the chassis frame. Be sure not to scrape the card against the other components. Figure 2-14 Removing a PCI Express x16 Expansion Card 10.
12. To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis (1) so that the bracket on the card is aligned with the open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board (2). Figure 2-15 Installing an Expansion Card NOTE: When installing an expansion card, press firmly on the card so that the whole connector seats properly in the expansion card slot. 13.
17. Reconnect the power cord and turn on the computer. 18. Lock any security devices that were disengaged when the access panel was removed. 19. Reconfigure the computer, if necessary. Drive Positions Figure 2-17 Drive Positions Table 2-2 Drive Positions 1 3.5-inch internal hard drive bay 2 3.5-inch internal drive bay for optional drives (media card reader shown) 3 5.
Installing and Removing Drives When installing additional drives, follow these guidelines: NOTE: Refer to System Board Connections on page 14 for an illustration of the system board drive connectors. ● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on the system board labeled SATA0. ● Connect a SATA optical drive to the white SATA connector on the system board labeled SATA1.
CAUTION: To prevent loss of work and damage to the computer or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby mode. Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector. For more information about preventing electrostatic damage, refer to Electrostatic Discharge on page 53.
Removing an Internal 5.25-inch Drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. To remove a 5.25-inch internal drive: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4.
8. Disconnect the power cable (1) and data cable (2) from the rear of the optical drive. Figure 2-20 Disconnecting the Power and Data Cables 9. Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
10. Slide the drive back until it stops, then lift it up and out of the drive cage. Figure 2-22 Removing the 5.25-inch Drive NOTE: When replacing a drive, transfer the four mounting screws from the old drive to the new one. Installing an Optical Drive into the 5.25-inch Drive Bay To install an optional 5.25-inch optical drive: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3.
8. Install three M3 metric mounting screws in the lower holes on each side of the drive: two on the right side and one on the front left side. HP has provided extra M3 metric mounting screws on the front of the chassis, under the front bezel. The M3 metric mounting screws are black. Refer to Installing and Removing Drives on page 26 for an illustration of the extra M3 metric mounting screws location. CAUTION: Use only 5-mm long screws as mounting screws.
10. Rotate the drive cage to its upright position (1) and install an M3 mounting screw in the back left side of the drive (2) to secure the drive to the drive cage. Figure 2-25 Securing the Drive in the Drive Cage 11. Connect the SATA data cable to the white system board connector labeled SATA1 if it is not already connected. 12. Route the data cable through the cable guides. CAUTION: There are two cable guides that keep the data cable from being pinched by the drive cage when raising or lowering it.
14. Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. Figure 2-27 Rotating the Drive Cage Down 15. Replace the access panel. 16. If the computer was on a stand, replace the stand. 17. Reconnect the power cord and turn on the computer. 18. Lock any security devices that were disengaged when the access panel was removed. The system automatically recognizes the drive and reconfigures the computer.
2. If you are removing a media card reader, disconnect the USB cable from the system board. Figure 2-28 Disconnecting the Media Card Reader USB Cable 3. Rotate the drive cage to its upright position (1) and remove the mounting screw on the back left side of the drive (2). Figure 2-29 Removing the Drive Mounting Screw 4. Rotate the drive cage back down to its normal position.
5. Slide the drive back until it stops, then lift it up and out of the drive cage. Figure 2-31 Removing a 3.5-inch Drive (Media Card Reader Shown) NOTE: When replacing a 3.5-inch drive, transfer the four mounting screws from the old drive to the new one. Installing a Drive into the 3.5-inch Internal Drive Bay The 3.5-inch bay is located underneath the 5.25-inch drive. To install a drive into the 3.5-inch bay: 1. Follow the procedure in Removing an Internal 5.25-inch Drive on page 28 to remove the 5.
4. Position the mounting screws on the drive into the J-slots in the drive bay. Then slide the drive toward the front of the computer until it stops. Figure 2-33 Installing a Drive into the 3.5-inch Drive Bay (Media Card Reader Shown) 5. Rotate the drive cage to its upright position (1) and install an M3 mounting screw in the back left side of the drive (2) to secure the drive to the drive cage.
6. Rotate the drive cage back down to its normal position. CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down. Figure 2-35 Rotating the Drive Cage Down 7. If installing a media card reader, connect the USB cable from the media card reader to the USB connector on the system board labeled MEDIA1. Figure 2-36 Connecting the Media Card Reader USB Cable NOTE: Refer to System Board Connections on page 14 for an illustration of the system board drive connectors. 8.
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. The preinstalled 3.5-inch hard drive is located under the power supply. To remove and replace the hard drive: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3.
8. Rotate the power supply to its upright position. The hard drive is located beneath the power supply. Figure 2-38 Raising the Power Supply 9. Disconnect the power cable (1) and data cable (2) from the back of the hard drive.
10. Press down on the green release latch next to the hard drive (1). While holding the latch down, slide the drive forward until it stops, then lift the drive up and out of the bay (2). Figure 2-40 Removing the Hard Drive 11. To install a hard drive, you must transfer the silver and blue isolation mounting screws from the old hard drive to the new hard drive.
12. Align the mounting screws with the slots on the chassis drive cage, press the hard drive down into the bay, then slide it back until it stops and locks in place. Figure 2-42 Installing the Hard Drive 13. Connect the power and data cables to the back of the hard drive. NOTE: When replacing the primary hard drive, be sure to route the SATA and power cables through the cable guide on the bottom of the chassis frame behind the hard drive.
A Battery Replacement The battery that comes with the computer provides power to the real-time clock. When replacing the battery, use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and burns if the battery is not handled properly. To reduce the risk of personal injury: Do not attempt to recharge the battery.
8. Depending on the type of battery holder on the system board, complete the following instructions to replace the battery. Type 1 a. Lift the battery out of its holder. Figure A-1 Removing a Coin Cell Battery (Type 1) b. Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery.
b. Insert the new battery and position the clip back into place. Figure A-3 Removing a Coin Cell Battery (Type 3) NOTE: After the battery has been replaced, use the following steps to complete this procedure. 9. Replace the access panel. 10. If the computer was on a stand, replace the stand. 11. Plug in the computer and turn on power to the computer. 12. Reset the date and time, your passwords, and any special system setups using Computer Setup. 13.
B External Security Devices NOTE: For information on data security features, refer to http://www.hp.com. Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer.
Padlock Figure B-2 Installing a Padlock HP Business PC Security Lock 1. Fasten the security cable by looping it around a stationary object.
2. Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees. Figure B-4 Installing the Cable Lock on the Monitor 3. Slide the security cable through the hole in the cable lock on the rear of the monitor.
4. Use the bracket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket (1) and inserting the security cable through one of the two holes in the bracket (2). Use the hole in the bracket that best secures the peripheral device cable. Figure B-6 Securing Peripheral Devices (Printer Shown) 5. Thread the keyboard and mouse cables through the computer chassis lock.
6. Remove the thumbscrew from the access panel (1) and install it in the placeholder hole on the back edge of the access panel (2) to prevent the thumbscrew from getting lost. Figure B-8 Removing the Thumbscrew 7. Screw the lock to the chassis in the thumbscrew hole using the screw provided.
8. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure B-10 Engaging the Lock 9. When complete, all devices in your workstation will be secured.
Front Bezel Security The front bezel can be locked in place by installing a security screw provided by HP. To install the security screw: 1. Remove/disengage any security devices that prohibit opening the computer. 2. Remove all removable media, such as compact discs or USB flash drives, from the computer. 3. Turn off the computer properly through the operating system, then turn off any external devices. 4. Disconnect the power cord from the power outlet and disconnect any external devices.
9. Install the security screw next to the middle front bezel release tab to secure the front bezel in place. Figure B-13 Installing the Front Bezel Security Screw 10. Replace the access panel. 11. If the computer was on a stand, replace the stand. 12. Reconnect the power cord and turn on the computer. 13. Lock any security devices that were disengaged when the access panel was removed.
C Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ● Avoid hand contact by transporting and storing products in static-safe containers. ● Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
D Computer Operating Guidelines, Routine Care and Shipping Preparation Computer Operating Guidelines and Routine Care Follow these guidelines to properly set up and care for the computer and monitor: 54 ● Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold. ● Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented sides of the computer and above the monitor to permit the required airflow.
Optical Drive Precautions Be sure to observe the following guidelines while operating or cleaning the optical drive. Operation ● Do not move the drive during operation. This may cause it to malfunction during reading. ● Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit. If the temperature suddenly changes while the drive is on, wait at least one hour before you turn off the power. If you operate the unit immediately, it may malfunction while reading.
Index A access panel locking and unlocking audio connectors 2, 4 headphone connector 2 45 B battery replacement 42 C computer access panel removing 9 replacing 10 computer operating guidelines connecting drive cables 26 54 D DIMMs.
U unlocking access panel USB ports front panel 2 rear panel 4 45 V ventilation guidelines 54 W Windows Logo key 6 Index 57
