user manual

Text or graphics are streaked
Check the printheads
Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any
problem areas, and perform the recommended actions. For more information, see
Printhead maintenance.
Something on the page is missing or incorrect
Check the printheads
Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any
problem areas, and perform the recommended actions. For more information, see
Printhead maintenance.
Check the margin settings
Make sure the margin settings for the document do not exceed the printable area of
the printer. For more information, see
Set minimum margins.
Check the color print settings
Make sure Print in Grayscale is not selected in the printer driver.
Printhead maintenance
If printed characters are incomplete, or printouts are streaked, the ink nozzles might be
clogged and you might need to clean the printheads.
When the quality of printouts deteriorates, follow these steps:
1. Check the health of the printheads. For more information, see
To check printhead
health.
2. Print the print quality diagnostic page on a clean sheet of white paper. Evaluate
any problem areas, and perform the recommended actions. For more information,
see
Printhead maintenance.
3. Clean the printheads. For more information, see
To clean the printheads.
4. Replace the printheads if the problems persist after cleaning. For more
information, see
Solve wireless problems.
This section covers the following printhead maintenance tasks:
•
To check printhead health
•
To print the print quality diagnostic page
•
To align the printheads
•
To calibrate the linefeed
•
To clean the printheads
•
To clean the printhead contacts manually
•
To replace the printheads
Solve print quality problems
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