user manual

Printer takes a long time to print

Check the system configuration and resources

Make sure the computer meets the minimum system requirements for the printer. For

more information, see

System requirements.

Check the HP software settings

Print speed is slower when you select high print-quality settings. To increase the print

speed, select different print settings in the printer driver. For more information, see

Print.

Blank or partial page printed

Clean the printhead

Complete the printhead cleaning procedure. For more information, see

To clean the

printheads. The printhead may need to be cleaned if the printer was turned off

incorrectly.

NOTE: Incorrectly turning off the printer can cause print quality problems like

blank or partial pages. Printhead cleaning can solve these problems, but turning off

the printer correctly can prevent them in the first place. Always turn the printer off

by pressing the Power button on the printer. Wait until the Power light goes out

before unplugging the power cord or turning off a power strip.

Check the media settings

• Make sure you select the correct print quality settings in the printer driver for the

media loaded in the trays.

• Make sure the page settings in the printer driver match the page size of media

loaded in the tray.

More than one page is being picked

For more information on paper-feed problems, see

Solve paper-feed problems.

There is a blank page in the file

Check the file to make sure there is no blank page.

Something on the page is missing or incorrect

Check the Print Quality Diagnostic page

Print a Print Quality Diagnostic page to help you decide whether to run any

maintenance tools to improve the print quality of your printouts. For more information,

see

Understand the Self Test Diagnostic Page.

Check the margin settings

Make sure the margin settings for the document do not exceed the printable area of

the printer. For more information, see

Set minimum margins.

Solve printing problems