Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
The information in this document is subject to change without notice. Hewlett-Packard® Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Start Here Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This “Start Here” section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this guide, you can use your computer with confidence. Note: The screens on your computer may not match the screens pictured on these pages. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.
Inventory Checklist PC Power cord Modem cable Keyboard Transformer (powered speakers only) Speakers The documentation includes: Setup poster This Quick Start Guide Support Guide, containing support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable HP DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure
Connect your keyboard, mouse, monitor, and modem as described in the setup poster. Turn on the computer for the first time and finish the registration process. Then, add a printer or other device, or install any software programs that came on CDs or DVDs included in the computer box (select models only). PS/2 keyboard PS/2 mouse Serial SERIAL Your computer may look different from the one shown here. Component, connector location, type, and number vary by model.
PC Front Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button SERIAL Lower front cover opened to show connectors IEEE 1394 USB vi HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Start Here PC Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
PC Front Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. l Seria Serial viii HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Start Here Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Internet Click Start, choose All Programs, and then click Easy Internet Sign-up for a simple step-by-step wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. x HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Help and Support Easy Internet Sign-up Start Here HP Desktop HP Tour Guide The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here. Start button Taskbar System tray Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
HP Center Manage your See personal more buttons finances Find the latest music software and services Get great offers from HP and HP partners Find help and support when you need it Customize ticker Click Start, choose All Programs, hp center, and then click hp center again. Get the latest support updates and receive great Internet deals on shopping, personal finance, music, and entertainment. xii HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.
Start Here Start Menu Click the Start button to view the Start menu, the entry point to everything on your computer. Look at the following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. Help and Support All Programs Start button Note: The screen on your computer may not match the screen pictured here. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news xiv HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Start Here My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
HP Instant Support Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet. Note: HP Instant Support is not available in all models. xvi HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Start Here All Programs Click Start and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. hp pavilion pc tools Hewlett-Packard All Programs Start button Note: The screen on your computer may not match the screen pictured here. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. xviii HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Start Here Your HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses. The Support Guide contains operating specifications for the PC along with regulatory and safety information.
HP Web Sites Type these Web site addresses into the Address box of your Internet browser, and then press the Enter key on your keyboard to find helpful information from HP online. www.hp.com Go to HP’s main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP’s home and business services. www.hp.com/cposupport/ loc/regional.
® Start Here Microsoft Windows XP Operating System ® For questions about the Microsoft Windows XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting — click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Recovery System and Hard Drive Space HP Pavilion home PCs with Windows XP feature a “recovery” partition included on the hard drive, thus eliminating the need for recovery CDs that may get lost or damaged. The recovery process from the hard drive (either application or operating system) offers the following advantages: Selective: Ensures that the recovery data is matched to the particular HP Pavilion home PC model. You can easily recover only the application or system software you need.
Consumers who wish to have recovery CDs may purchase those CDs for a minimal shipping and handling charge. Based on HP’s contractual agreements with its software partners, there are three approved scenarios in which customers may wish to order Recovery CDs from HP: The original hard drive has failed and the customer does not want an imaged hard drive from HP (for example, out-of-warranty).
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Start Here ........................................... iii Introducing the Quick Start Guide......... 1 Safety Information................................................. 1 Using the Quick Start Guide .................................. 3 Finding Additional Information ............................... 4 Setting Up the Computer ...................... 5 Turning On the Computer for the First Time .............. 5 Registering with HP ............................................... 6 Getting Help ...............
Setting Up and Using the Internet .......31 Doing Common Tasks ......................... 47 Introducing the Internet........................................ 31 What Is the Internet? ....................................... 31 What Is an ISP?.............................................. 32 What Is the World Wide Web? ........................ 32 What Is a URL? .............................................. 32 What Is an E-Mail Address?............................. 33 How Do I Search the Internet?...........
Getting HP Updates for the PC............ 65 Informing You of Changes.................................... 65 Using HP Center for Updates from HP Messages .... 65 Starting HP Center .......................................... 66 Turning Off the HP Center Service .................... 67 Re-enabling the HP Center Service.................... 68 Contents Resolving Problems............................ 69 Troubleshooting ..................................................
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Introducing the Quick Start Guide This product has not been evaluated for connection to an “IT” power system (an AC distribution system with no direct connection to earth, according to IEC 60950). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your system has a grounded plug.
Warning: Always disconnect the modem cord from the telephone system before installing or removing your computer cover. Warning: Do not operate the computer with the cover removed. Warning: The power supply is not user-serviceable. To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable. Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components.
Thank you for purchasing the HP Pavilion home PC. We’ve made it easy for you to start using the PC right away. The setup poster shows you how to connect your computer, and this Quick Start Guide will help you continue from there. Note: Be sure you set up the computer near a telephone This Quick Start Guide will help you learn how to: 3 Turn the computer on and off correctly. 3 Set up an Internet account and connect to the Internet. 3 Adjust the speaker volume. 3 Insert and remove a CD disc.
Finding Additional Information Look in the computer box for printed information that describes important details or updates regarding your model PC. You can find additional information about the PC in the onscreen Help and Support Center, which is on the computer. Just click Start, and then click Help and Support.
Setting Up the Computer After registering, install any software programs that came on CDs or DVDs included in the computer box (select models only). Note: Some programs come preinstalled on the PC. Before installing a program, check to see if it already installed on your system. When you have completed these steps, you may add any printer, scanner, camera, or other peripheral equipment you have for your system.
Your computer may look different from the ones shown here. Registering with HP As part of the initial setup in some countries/regions, you will be prompted to register the computer with HP. It’s important to register so that you can be notified of changes and updates to the HP Pavilion. This information also assists HP Customer Care if you ever need to call for support. We recommend that you register the HP Pavilion at this time.
You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers. Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only). The program runs automatically when you start the computer.
Working in Comfort After assembling the HP Pavilion, but before you begin using the computer, make sure the computer and your work area are properly set up to maintain your comfort and productivity. Refer to “Working in Comfort” in the Help and Support Center for important ergonomic information. Just click Start, Help and Support, My HP Pavilion PC, and then click Working in Comfort. 8 HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.
Basics Using the Computer Introducing the Basics Start Menu Windows Operating System Click the Start button to open the Start menu. Use this menu to: The operating system for your PC is Microsoft Windows XP. Windows displays the desktop on the monitor. The taskbar with the Start button appears at the edge of the desktop display. 3 Select programs or documents. 3 Open the Help and Support Center. 3 Start a search. 3 Run a program. 3 Open the Control Panel to view or change settings.
HP Center 3 The HP Center toolbar appears. HP Center is a service that brings you support updates, special offers, and product news. HP Center displays different topics of information and then updates the information when new details become available. Display the information by using the HP Center buttons on the toolbar. Note: HP Center is not available in all models. To open HP Center: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center, and then click hp center again.
1 When the alert exclamation point button on the toolbar turns red, click it to view new information. 2 Click a button on the HP Center toolbar, such as Finance or Music. The toolbar shows up to six buttons, based on your monitor resolution and desktop settings. Help and Support To open the Help and Support Center, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Help has information, tours, and tutorials.
HP Instant Support Note: HP Instant Support is not available in all models. When you need assistance to solve a computerrelated problem, start HP Instant Support: 1 Click Start on the taskbar, and click Help and Support. 2 Click HP Instant Support. 3 Click Request Help. 4 Follow the onscreen instructions to run a test or submit a problem to HP Instant Support. When you submit a problem to HP Instant Support, you communicate over the Internet with an HP Support analyst.
Use the wheel button in the middle of the mouse to scroll or select items on the screen. You can use the scrolling mouse in these ways: 3 Scroll through a document without having to click the scroll bar on the screen. 3 Use the autoscroll feature to have the document scroll automatically. 3 Skim through a document. Scroll wheel button Left button Right button The Scroll Feature Click the left mouse button to place the cursor in the document.
The Autoscroll Feature The Panning Feature The autoscroll feature allows you to read through a document while the document scrolls automatically. Use the panning feature when you want to skim through a document. 1 To use autoscroll, place the cursor next to the text where you want to begin scrolling and press the wheel button once. An autoscroll icon appears. 2 To begin scrolling, move the mouse in the direction you want to scroll.
Alphanumeric keys Basics Using the Keyboard Introduction The keyboard has an arrangement of standard keys and special buttons. The illustrations show the location of the keys and buttons. The location of keys or buttons on your keyboard may vary from the illustrations. The alphanumeric keys are the main keys found on a standard typewriter. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Function keys Arrow keys The function keys are the F1 through F12 keys located above the main keys. Pressing F1 displays a Help window for the software program being used. Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using. The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in a document, or in a game.
Special buttons When the Num Lock LED (light-emitting diode) on the keyboard is on, the numeric keys are the number keys and arithmetic functions found on a basic calculator. When the Num Lock LED on the keyboard is off, the numeric keys are directional keys used during games or to move the cursor. Press the Num Lock key to lock and unlock the numeric key functions. The special buttons are at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.
Features Note: Your keyboard may not have all the features listed. Your keyboard enables you to: 3 Adjust speaker volume. 3 Mute speaker sound. 3 Start and stop playing a CD or DVD, skip to different tracks, and eject the disc tray. 3 Connect to the Internet (if you have an established Internet account). 3 Search for information on the Internet. 3 Customize the buttons to open programs and connect to Internet Web sites. 3 Place the PC into standby to save power. 3 Get support information.
Basics Buttons The top of the keyboard has a number of special buttons. hp Standby Help My HP Club Print HP Picture Toolkit Shopping Sports Finance Connect Search Chat E-Mail Media Controls Volume Control Music Mute Note: Some buttons may be labeled differently on your keyboard. Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Icon hp Feature Description Standby Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10–30 seconds before screen reappears. Help Opens the Help and Support Center. HP Links to HP Web site. Print Prints documents from most programs. HP Picture Toolkit Opens HP Picture Toolkit view. Can be reconfigured. Shopping Sports Finance Connect Goes to popular Web sites.
Feature Description Media Controls (cd/dvd/mp3) Operates CD or DVD player: open and close top disc tray, skip tracks, pause, and stop. Volume control (Volume knob or Volume Up and Volume Down buttons) Volume knob: Increases speaker volume when turned clockwise and decreases volume when turned counterclockwise. Can be turned indefinitely, even after maximum sound has been reached. Volume Up and Down buttons: Press the Volume Up button to increase button to decrease volume.
Button Configuration You can reconfigure the special buttons on the keyboard to open different programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the Buttons tab. 22 HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
The HP Pavilion includes a set of stereo speakers that you can either attach to the monitor (select models only) or place on the desk. For details on connecting the speakers to the PC, see the setup poster. You can adjust speaker volume by: 3 Using the volume knob or buttons on the keyboard. 3 Using the volume knob on the speakers (select models only). 3 Using the Volume icon on the taskbar.
The two ways to use the Volume icon are: 1 Click the Volume icon on the taskbar. 2 Drag the Volume slider up to increase the volume or down to decrease the volume. 3 When you are satisfied with the sound level, click outside the Volume window to close this window. Or 1 Double-click the Volume icon on the taskbar. The Volume Control settings window opens. 2 Drag the Volume slider up to increase the volume or down to decrease the volume of a specific sound control.
Control Panel, Sounds, Speech, and Audio Devices, if present, then double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window. Select the Place volume icon in the taskbar check box. Click Apply, and then click OK. The Volume icon appears in the taskbar. 2 In the Volume Control window, select Options and click Properties. 3 In Adjust volume for, click Recording. 4 In Show the following volume controls, select the Microphone check box.
4 In Show the following volume controls, select the Microphone check box. 5 Click OK. 6 Adjust the volume of Microphone Balance by dragging the volume control slider. Note: If the volume is now acceptable, proceed directly to step 10. 7 To make finer adjustments to the sound, click the Advanced button, and then select the Boost check box. 8 Click Close. 9 Repeat step 6, if needed. 10 Click X (Close) on the upper-right corner of the Volume Control window. 26 HP Pavilion home PC Filename: ma2usqs.
As an alternative to shutting down the computer, you can put the PC in standby mode. To conserve power, you can automatically put the computer into standby and then hibernation by setting the power management timers. Standby Mode When the computer is in standby mode, it goes into a low-power state and the monitor is blank as if it’s turned off. The next time you use the computer, any programs, folders, and documents that were open before you put the computer in standby will be available.
If the computer does not work properly when you wake it from standby, reset the computer: press and hold the On button on the front of the PC for approximately 5 seconds until the system turns off. Then turn the computer back on. Note: Using the On button to reset the system is not recommended and should be used only as a last resort.
To automatically put the computer into standby or hibernation mode, modify the power management settings: 7 Click the Power Schemes tab to set the timers for standby and/or hibernation. In the Power Schemes box, select a power scheme from the drop-down list. Choose the timers: 3 To turn on auto-standby for the computer, click a time (such as After 30 mins) in the System standby list. 3 3 Click Performance and Maintenance, if present.
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Setting Up and Using the Internet 3 Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster technologies such as Digital Subscriber Line (DSL) and cable. (DSL, ADSL, and cable ISPs are not available in all countries/regions.) 3 Internet Explorer Web browser. 3 Outlook Express e-mail software program. 3 V.90 modem and modem software (not available in all models). 3 LAN (local area network) card (select models only).
What Is an ISP? What Is the World Wide Web? Internet Service Providers (ISPs) are businesses that give you access to the Internet, and most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service. The World Wide Web (WWW), also called the Web, is a public part of the Internet used by individuals, companies, governments, and organizations. These individuals and groups have created millions of Web site pages in support of their activities.
What Is an E-Mail Address? When you use e-mail, your e-mail address identifies the electronic post office box where people can send you electronic mail. E-mail addresses have the form name@domain_name The domain name is usually the name of the ISP or organization, and includes an extension identifying the kind of organization the ISP is. For example, if your name is Jane Jones and XYZ is your ISP, your e-mail address might be JaneJones@xyz.com with the extension .com indicating that XYZ is a business.
The Windows Search feature includes direct access to the Internet Explorer Search. (If the ISP provides the browser, you may not be able to use Internet Explorer to search the Internet.) To begin a search: 1 Click Start on the taskbar. 2 Click Search. 3 Click Search the Internet. (You may have to scroll down in the list to see this option.) 4 Type a word or question into the Search box.
To identify the modem connector, look at the back panel of the computer. The modem looks similar to one of the following illustrations. Telephone Line switch 2 1 Note: Your computer may have only one Modem connector Modem connector To connect the cable between the modem and the telephone line: 1 Plug one end of a modem cable into the Line connector on the back of the computer. This connector is labeled with either Line or a jack symbol.
3 On modems with a Telephone Line switch, make sure the switch is in position 1. Back of PC 2 1 Telephone (optional) Telephone cable (optional) Line Modem cable Wall jack Telephone (optional) 36 HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc. Revision #: 85 Page: 36 of 114 Printed: 04/12/02 08:01 AM You can also connect a telephone to the other connector on the modem (optional).
Note: Your computer may not come with a network interface adapter. Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.) RJ-45 port To connect the network interface adapter to the network: 1 Plug the network cable into the RJ-45 port on the network adapter. The port is located on the back of the computer. Note: Do not connect a telephone cable (RJ-11 connector) to the network adapter port (RJ-45).
3 With the computer turned on, check the LEDs (light-emitting diodes) on the network adapter. The LEDs on each type of network adapter are described below. (Refer to the illustration that matches your system.) LEDs 3 10 LNK — Lit green when connected to a 10BaseT port 3 100 LNK — Lit green when connected to a 100BaseT port 3 38 ACT — Lit during network data transfer activity HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.
Before you can connect to the Internet, you need to sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system. The Windows desktop may have a folder called Online Services, which includes icons for accessing various online services.
The Easy Internet Sign-up screen appears. 3 Follow the onscreen instructions. Connecting to the Internet A Web browser program searches for, finds, and displays Web site information. How you access and explore the Internet depends on whether you are using an ISP that provides the browser or an ISP that allows you to use any browser. 40 HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
If you signed up for Internet access with an ISP that allows any browser, use Internet Explorer or another Web browser to explore the Internet. To connect to the Internet, use either of the following methods: 3 Click Start on the taskbar, choose All Programs, and click Internet Explorer. Or 3 Press the Connect (or Internet) button on the keyboard. Once you are connected to the Internet, your browser displays your designated home Web page.
To go to the HP Web site: 3 Support: Receive technical support and detailed product information such as hardware warranties, specifications, and instruction manuals. To go directly to the support Web page for your PC model and find online manuals for it, see “Viewing Online Manuals” on page 43. 3 HP Store: Buy products, supplies, and accessories online for your home, home office, or business.
Note: Online manuals are associated with specific HP Pavilion home PC model numbers. Not all models have online manuals. View online manuals for your PC by going to the HP Web site: 1 Establish a connection to the Internet. 2 Type http://www.hp.com into your Web browser Address box, and press the Enter key on your keyboard. 3 Select your country/region from the dropdown list at the top of the page, and then click the blue arrow to the right of the list. 4 Click Support, and then select your model.
Sending and Receiving E-Mail Your HP Pavilion home PC comes with an electronic mail (e-mail) software program from Microsoft called Outlook Express. Some ISPs use Outlook Express. Other ISPs provide their own e-mail program and Web browser, and they may not let you use Outlook Express or your preinstalled browser. Note: Some models have Microsoft Outlook instead of Outlook Express. For details on using Microsoft Outlook, open the Outlook program and access Help.
If Using Outlook Express Sending e-mail messages After you sign up with an ISP and connect your modem, you can run Outlook Express from the Start menu. Open the Outlook Express program: Note: You can also press the E-Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail button on the toolbar. 3 Type in, or select from an address book, the address of each recipient. 4 Type the message title in the Subject box. 5 Type your message in the New Message window.
Receiving e-mail messages 6 Click the Send button on the toolbar when you’re finished. 1 Start Outlook Express. See instructions above. 7 If necessary, click the Send/Recv tool on the toolbar to send any messages stored in the Outbox. 2 If necessary, click the Send/Recv tool on the toolbar to have Outlook Express deliver new messages from all listed e-mail accounts.
Doing Common Tasks Inserting a CD or DVD 1 Make sure the computer is on. There are three basic types of compact disc (CD) drives: CD-ROM drives, which can read audio and data CD discs, CD-RW drives, which can read and record audio and data CD discs, and DVD-ROM drives, which can read DVD discs. Select models have a DVD+R/RW drive, which can read and write CD and DVD discs. Some computers have a combo drive, which combines the functions of a CD-RW and DVD or a CD-RW and DVD+R/RW into one drive.
3 Remove the CD/DVD from its case, holding on to the disc edges only. 4 Gently place the disc in the tray with the label facing up. You can also close the tray by clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Note: For the top drive in the PC, you can close the tray by pressing the media control open/close button on the keyboard.
Handling CDs Playing Music CDs To avoid damaging a CD, follow these guidelines: The HP Pavilion includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Return the CD to the case when you are finished using it. 3 Handle the disc by its outside edges or center hole only. 3 Do not touch the unlabeled side of a CD or place the unlabeled side down on your desk. Doing so could scratch the surface of the CD. 3 Store CDs at room temperature.
To play a music CD: 1 Insert the music CD into the drive. The MusicMatch Jukebox window opens. Or If the MusicMatch window does not automatically open, click Start on the taskbar, choose All Programs, and then select MusicMatch Jukebox. 3 To control the CD currently in the drive, click the buttons in the MusicMatch Jukebox window. To play a particular song, doubleclick its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them.
Using Windows Media Player This software lets you play music CDs, as well as play DVDs when you have a DVD-ROM drive. You can use it to record digital music files, create music CDs on your hp cd-writer drive, organize your digital music into libraries, and listen to music or view a music video over the Internet. To play a music CD: Or If the Windows Media Player window does not automatically open, click Start on the taskbar, choose All Programs, and then select Windows Media Player.
When you click the Media Guide or the Radio Tuner features, Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations. For more information on this software, refer to the online Help within the Windows Media Player program. To view the Help menu: 1 Insert a CD in the drive. The Windows Media Player window opens.
To open HP RecordNow program: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose HP RecordNow. 4 Click RecordNow. Note: For information about recording onto CDs, refer to the Help menu in the HP RecordNow program. Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software. Playing a DVD DVDs automatically play after you insert the disc. countries/regions.
2 Close the disc tray by gently pushing the tray into the computer. The movie plays in its own resizable window, and the WinDVD control panel appears. Video window You may want to start WinDVD and adjust the settings before inserting the disc and starting the movie. To start WinDVD without a disc in the drive: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose InterVideo WinDVD. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open.
Using the WinDVD Control Panel The WinDVD control panel automatically appears when you insert a DVD. 2 Click the ? in the WinDVD menu bar. If you are playing a movie full screen and the panel is hidden, you can redisplay it as follows: Understanding DVD Terminology 1 Right-click anywhere in the video window. To understand the DVD controls, you should be familiar with DVD terminology. Each DVD can hold one or more titles.
3 To resize the video window when it is not full screen, place the mouse pointer on a window corner and drag the border. The country/region number is usually placed over a world globe printed on the DVD packaging and disc. Or DVDs without country/region codes will play on any player or drive in any country/region. Click the Full Screen button in the upper-right corner of the WinDVD control panel.
Using the Combo Drive The combo drive is available on select models only. When you insert a disc in the combo drive, the computer automatically detects the type of disc: Warning: You can change the 3 country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support. If you insert a software program CD, it is available for use. 3 If you insert a music CD, a window opens for the program that plays CDs.
Using the hp dvd writer Drive The hp dvd writer is a DVD+R/RW drive available on select models only. The hp dvd writer drive plays movie DVDs and music CDs, reads data CDs and DVDs, and records files to DVD+RW, DVD+R, CD-R, and CD-RW discs. Note: There are two types of DVD discs: DVD+R/RW and DVD-R/RW. DVD-R and DVD-RW discs do not work in the DVD+R/RW drive. The guide for this drive is printed and included in the computer box (select models). 58 HP Pavilion home PC Filename: ma2usqs.
Or If you want to play a file, click the open folder button on the panel. Choose the drive and folder containing the MPEG-1 file, and double-click the file you want to play. 4 Use the control buttons in the VCD panel to control the playback. The multimedia buttons on the keyboard may not work with the VCD program. Note: To identify the function of the control buttons in Connecting External Components to Your Computer You can connect external components to your PC.
Your computer may look different from the ones shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Serial Serial 60 HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, Quick Start Guide Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc. Revision #: 85 Page: 61 of 114 Printed: 04/12/02 08:01 AM Common Tasks you may need to install the software that came with the component.
Features, connectors, and locations vary by model. CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive SERIAL PS/2 keyboard PS/2 mouse Serial Parallel OUT Joystick On button IN ETHERNET USB Monitor SERIAL Audio Out Audio In Microphone Speaker out Ethernet TV out SERIAL Telephone Modem IEEE 1394 62 HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.dot Template: HP-Print2K.dot Author: jiml Last Saved By: WASSER, Inc.
Symbols in this table identify connectors.
Using HP Pavilion PC Tools The HP Pavilion PC Tools folder in the All Programs/Hewlett-Packard menu contains special utilities for HP Pavilion owners. For example, you’ll find a utility for displaying system information. This folder also contains the HP Tour Guide and any onscreen guides included with your PC. To see the items in the HP Pavilion PC Tools folder: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Hewlett-Packard. 4 Click hp pavilion pc tools. 5 Click an item to view or use it.
Informing You of Changes Note: HP Center is not available in all models. HP provides an Internet-based service that includes informing you when updates are available for your PC. HP Center also delivers Updates from HP Messages. These messages inform you of important information about your PC: The updates from HP messages are also available to you through the HP Web site under the driver update and support information for your model PC.
Starting HP Center 3 Right-click the hp center icon in the system tray area of the taskbar, and select Open hp center. Or 3 Click Start on the taskbar, choose All Programs, choose hp center, and then click hp center again. The HP Center toolbar appears. For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar.
Turning Off the HP Center Service To permanently turn off the HP Center Service: You can turn off the HP Center Service temporarily (during the current PC session) or permanently (for all future PC sessions). Note: If you change your mind later, you can turn on the To temporarily turn off the HP Center Service: 1 Click Start on the taskbar. 1 Right-click the hp center icon in the system tray area of the taskbar. 2 Choose All Programs. 2 Select Shut down hp center service. 4 Click Disable hp center.
Re-enabling the HP Center Service The service comes enabled with the PC. You can turn off the service and re-enable it later, using the steps below. When you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. To turn on the service: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center. 4 Click Re-enable hp center. 68 HP Pavilion home PC Filename: ma2usqs.doc Title: HP-Print2k.
Help Resolving Problems Troubleshooting For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem, and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Problem Solution My computer won’t turn on at all.
Problem Solution My computer won’t turn on at all. 3 If the computer doesn’t go through the above procedure, check the following: 3 The power cord and all cables are securely plugged into the computer. 3 The power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it. 3 The monitor is connected to the computer, plugged in, and turned on. I installed a new printer or other device, and it won’t work.
Solution The computer (or part of it) doesn’t seem to be working. 3 3 Try restarting the computer as follows: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. If the computer shows no response to mouse or keyboard actions, reset the computer: 1 Press and hold the On button until the system turns off. 2 Wait a few seconds, and turn the computer back on. Note: Using the On button to reset the system is not recommended and should be used only as a last resort.
Problem Solution When I push one of the special or multimedia buttons on the keyboard, nothing happens. 3 The keyboard Print button doesn’t work. I cannot remove a CD or DVD disc. 72 Check the button configuration. To reconfigure the button: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the Buttons tab. 6 Double-click the button you want to change.
Solution My keyboard doesn’t work, even though the computer and monitor seem to work. 3 3 The AOL program comes up even though I’m not using it. 3 If the PC beeps repeatedly or if nothing happens when you press keys, it’s possible that the keyboard is connected improperly. PS/2 keyboards only: Check that the cable connector pins are straight. Make sure the keyboard is connected to the keyboard port, not to the mouse port.
Problem Solution The mouse doesn’t work, even though everything else does. 3 3 3 If nothing happens when you move the mouse, it’s possible that the mouse is connected improperly. PS/2 mouse only: Check that the cable connector pins are straight. Make sure the mouse is connected to the mouse port, not to the keyboard port. To reconnect these two cables, turn the computer off, reconnect the cables, and then turn the computer back on.
Before using the HP Pavilion System Recovery or Application Recovery program, use System Restore. System Restore Warning: Try System Restore before using the HP Pavilion System Recovery program. If software on your hard drive accidentally gets erased or damaged, first use the Microsoft System Restore feature in Windows XP to restore the computer system and program settings. System Restore returns the computer settings to a selected restore point without affecting user programs or document files.
5 Choose hp pavilion pc tools. System Recovery 6 Click hp application recovery. The recovery box appears. When other methods of repairing your system software (like System Restore or Application Recovery) fail, you may want to use the HP Pavilion System Recovery program as a last resort to reinstall the software. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Follow the onscreen instructions.
3 Note: The system recovery image is in a partition area Or of the hard drive; this disk space is not available for your use. In the unlikely event that you replace the hard drive, or somehow damage the data in the special recovery partition on the hard drive, you must contact HP Support for help. To contact HP Support, see the Support Guide, included in the computer documentation, for the HP Customer Care telephone number.
6 Click Yes to continue with the recovery process. The partition: 3 Houses a backup version of the operating system and the programs included with the PC. 3 Takes up about 5 GB of hard disk space, reducing the total amount of space available for your use. 3 Replaces the need for system and application recovery CDs. 7 Follow the onscreen instructions. 8 Complete the computer startup, and finish the registration process. Then reconnect all peripheral devices.
To view the amount of space on the hard disk: 1 Click Start on the taskbar. 2 Click Control Panel. Increasing Available Hard Disk Space You can free up space on the hard disk by uninstalling programs or by using the Disk Cleanup utility to remove unneeded files. 3 Click Performance and Maintenance, if present. To uninstall programs: 4 Double-click Administrative Tools. 1 Click Start. 5 Double-click Computer Management. The Computer Management window opens. 2 Click Control Panel.
To use the Disk Cleanup utility: Reinstalling Programs 1 Click Start. You can reinstall most programs that came with your PC except the try-and-buy HP Learning Adventure programs. 2 Choose All Programs. 3 Choose Accessories. 4 Choose System Tools. 5 Click Disk Cleanup. Wait for the calculations to complete. 6 Select the files you want to delete, and click OK, and then click Yes. Note: HP Learning Adventure programs are not included in all models.
mouse, 13 mouse scroll wheel, 13 Mute, 21 Off.
replacement parts, 42 service locations, 42 setting it up, 5, 8 settings, 9 sleep mode.
hard disk cleanup, 79 hard disk drive, freeing up space, 78 hard disk space available, 79 increasing, 79 Help MusicMatch Jukebox, 50 on the Web, 42 over the telephone, 7 Windows Media Player, 52 Help and Support, xiv opening, 11 Help button, 20 hibernation mode, 27, 28 automatic, 29 manual, 28 high-speed Internet connection, 36 home Web page, 41 HP button, 19 hp cd-writer drive playing, 52 recording, 52 writing to, 53 HP Center, xii, 10, 65 re-enabling, 68 toolbar, 66 turning off service, 67 Updates from H
keyboard keys alphanumeric, 15 arrow, 16 function, 16 numeric, 17 L logging off, 9 M manuals online, 4, 42, 43 messages from HP, turning off, 67 microphone, 24 adjusting volume, 25 Microsoft XP Help, xxi, 4 modem, setting up, 34 monitor, 5 monitor, troubleshooting, 71 mouse autoscroll feature, 14 buttons, 13 left-handed, 13 optical, 12 panning feature, 14 84 roller ball, 12 scroll wheel button, 13 scrolling, 13 troubleshooting, 74 using, 12 MPEG video, playing, 58 music Help in MusicMatch Jukebox, 50 He
R receiving e-mails, 44 reconfiguring keyboard buttons, 22 recovering system, 75 region code, 56 registering with HP, ix, 6 reinstalling software, 75, 76, 80 removing unneeded software, 79 repetitive strain injury (RSI), 8 replacement parts, 42 restoring system, 75 RJ-45 port, 37 S safety warnings, 1 saving electricity, 27 scrolling mouse, 13 Search button, 19 searching for files or folders, 9 searching the Internet, 33 selecting programs or documents, 9 sending an e-mail, 44 service locations, 42 setting
System Restore, 75 system updates, 65 T taskbar, Windows, 9 technical specifications, 41 technical support, 41 terminology for DVD, 55 tips, 65 tour desktop, xviii e-mail, xviii Internet, xviii software, xviii Tour Guide, xviii, 64 tours in Help and Support, 11 troubleshooting, xv, 69 turning off, computer, 26 turning on computer first time, 5 troubleshooting, 69 tutorials in Help, 11 U uninstalling software, 79 86 updates from HP, xii, 65 updating drivers, 41 software, 41 system, 65 Upgrading and Servi
