user manual
Table Of Contents
- Contents
- Welcome
- Basics
- Just Type
- Work with applications
- Open applications
- Resize panels/display or hide levels in an app
- Use the menus
- Enter and save information
- Use the onscreen keyboard
- Enter uppercase letters
- Enter symbols and alternate characters
- Enter passwords
- Symbols and accented characters
- Enter information in a field
- Work with the Text Assist feature
- Customize Text Assist settings
- Add your own words and shortcuts
- Cut, copy, and paste information
- Select items in a list
- Save information
- Close an application or application screen
- Delete an application
- Manage applications in Card view
- Customize the app display in the Launcher and Quick Launch
- Manage online accounts
- View and work with notifications
- Create and work with favorites
- Copy files and sync your personal data
- Email, text, multimedia, and instant messaging
- Email
- How do I send and receive email on my device?
- Merged inboxes in Email
- Set up email
- Set up email: Microsoft Exchange and Lotus Notes
- Set up email when automatic setup fails
- Enter advanced account settings
- Turn new email notifications on/off
- Change account login settings
- Rename an account
- Delete an email account
- Work with panels in Email
- Create and send an email message
- Add attachments to a message
- Save a message as a draft
- Receive and read email messages
- Print an email
- Open email attachments
- Save attachments
- Save an inline image
- Add a contact from an email message
- View and edit a contact from an email message
- Search for an email message
- Reply to a message
- Forward a message
- Show or hide message recipients
- Copy messages
- Move a message to another folder
- Mark a message as read or unread
- Mark all messages in a folder as read
- Flag or unflag a message
- Delete a message
- Add a signature to outgoing messages
- Show or hide folders in the Accounts List panel
- Add an email folder as a favorite
- Set email preferences
- Reply to meeting invitations
- Send email messages from within another application
- Messaging: All messages in one application
- What kinds of messages can I send and receive?
- Work with conversations
- Switch between Conversations, Buddies, and Favorites lists
- Switch between messaging accounts in a conversation
- Search for conversations or buddies
- Add a favorite
- Use emoticons in a message
- Forward a message
- Copy messages
- Customize messaging notifications
- Resend a failed message
- Delete a message
- Delete a conversation
- Messaging: Instant messaging
- Set up an instant messaging (IM) account
- Create a Skype account in Messaging
- Sign in to an IM account
- Sign out of an IM account
- Send and receive IM messages
- Add a buddy
- Receive a buddy request
- Block a message sender
- Delete a buddy
- Change your online status
- Change your custom message
- Change your IM account username and password
- Delete an IM account
- Messaging: Text messaging
- Email
- Photos, videos, and music
- Photos & Videos
- Use Photos & Videos for the first time
- Work with panels in Photos & Videos
- Look at pictures
- Watch a video
- Use video playback controls
- Organize your pictures and videos into albums
- Create an album
- Copy pictures or videos to an album
- Look at pictures in a slideshow
- Print pictures
- Add a comment to a picture or video in an online account
- Set up an online pictures or videos account on your device
- Delete an online pictures or videos account
- Delete pictures or videos
- HP Movie Store
- YouTube
- Music
- Get music onto your device
- Show/hide the Library or Playlist lists
- Listen to music
- Use music playback controls
- Create a playlist
- Add music to a playlist
- Sort all songs or a playlist
- Edit a playlist name
- Delete songs from a playlist
- Search Songs, Artists, Albums, Genres, or playlists
- Delete a playlist
- Delete a song from your device
- Use HP Play to sync music from your computer to your device
- Install HP Play
- Set up HP Play to sync with your device
- Manually sync music from HP Play to your device
- Photos & Videos
- Web
- Web
- Go to a website
- Search the web
- Navigate a web page
- Open another browser
- Print a web page
- Use Flash content
- Add a web page to the Launcher
- Create a bookmark
- Open a bookmarked page
- Edit or delete a bookmark
- Return to previously viewed web pages
- Use links on a web page
- Work with images on a web page
- Download files from the web
- Add a web search engine
- Customize web browser settings
- Maps
- Web
- Contacts, Calendar, and other personal information
- Contacts
- How do I add names and other info into Contacts?
- Linked contacts
- Use Contacts for the first time
- Set up an online account in Contacts
- Create a Skype account in Contacts
- Create a contact
- Find a contact
- View, edit, or delete contact information
- Add or change a contact photo
- Create a favorite
- Remove a contact from favorites
- Call or chat with a Skype contact
- Link a contact
- Unlink a contact
- Get in touch with a contact
- Delete a contact
- Customize Contacts
- Manually synchronize Contacts with your online accounts
- Delete an online account from Contacts
- Receive vCards
- Calendar
- How do I get events into Calendar?
- Layered calendars
- Use Calendar for the first time
- Set up an online account in Calendar
- Create an event
- Enter the event location
- Invite others to an event
- Contact meeting invitees
- Schedule a repeating event
- Add an alarm to an event
- Customize event notification sounds
- Add a note to an event
- Create an all-day (untimed) event
- Change the Calendar display
- Move around in Calendar
- Quickly glimpse your schedule
- Delete an event
- Respond to an event reminder
- View meeting participants
- Customize Calendar
- Manually synchronize Calendar with your online accounts
- Delete an online account from Calendar
- Memos
- Facebook Tablet
- Contacts
- Documents and eBooks
- Quickoffice
- Set up Quickoffice to access files from an online account
- Open a file
- Change the display size
- Send a file as an attachment to an email message
- Print a Word document or PowerPoint presentation
- Scroll rows or columns in a spreadsheet
- Switch among sheets in a spreadsheet
- Resize rows and columns in a spreadsheet
- Switch among slides in a PowerPoint® slideshow
- Edit or delete an online account in Quickoffice
- Adobe Reader
- Amazon Kindle
- Quickoffice
- Phone & Video Calls
- How can I make and receive calls with my HP TouchPad?
- Use Skype voice and video calling
- What kinds of calls can I make and receive with Skype?
- Create a Skype account in Phone & Video Calls
- Sign in to a Skype account in Phone & Video Calls
- Make a Skype-to-Skype video or audio call
- Use Skype to dial a phone number
- Answer a Skype call
- Silence the ringer on an incoming Skype call
- Ignore an incoming Skype call
- Manage a Skype-to-Skype video call
- Manage a Skype-to-Skype voice call
- Use another application while on a Skype call
- Make a second Skype voice call
- Answer a second Skype voice call (call waiting)
- Switch between two Skype voice calls
- Make a conference call from multiple Skype voice calls
- End a Skype call
- Set Skype calling preferences
- Edit or delete a Skype account
- Use your HP TouchPad with a connected HP webOS smartphone
- Connect your device to a webOS smartphone in the Phone & Video Calls application
- Dial by contact name using Just Type
- Dial using the onscreen dial pad
- Dial a favorite
- Dial by contact name in the Phone & Video Calls application
- Redial the last number dialed
- Dial from another application
- Answer an incoming call through a connected smartphone
- Silence the ringer on an incoming call through a connected smartphone
- Ignore a call through a connected smartphone
- Manage a call through a connected smartphone
- Use another application while on a call through a connected smartphone
- End a call through a connected smartphone
- Listen to voicemail messages
- View your call history
- Work with favorites
- Save a phone number to Contacts
- Use a phone headset
- Customize Phone & Video Calls settings
- HP webOS App Catalog and Software Manager
- Browse applications in HP webOS App Catalog
- Download a free application
- Buy an application
- Reinstall a deleted application
- Set up a billing account
- Set billing account preferences
- Update or delete a billing account
- Manage applications with Software Manager
- Update a downloaded application from a notification
- Manually check for application updates
- Preferences
- Backup
- Date & Time
- Device Info
- View system information
- Rename your device
- Restart your device
- Erase data and reset your device
- About the full erase options
- Run Automated Diagnostics
- Run Interactive Diagnostics
- Run a custom application
- Change default applications
- Use Certificate Manager
- Install a certificate from USB drive storage
- Install a certificate from an email attachment
- View certificate details
- Delete a certificate
- Exhibition
- Regional Settings
- Screen & Lock
- Sounds & Ringtones
- Wireless connections
- Wi-Fi
- What is a Wi-Fi connection?
- Are there different kinds of Wi-Fi networks?
- Turn Wi-Fi on/off
- Connect to a new open network
- Connect to a new secure network
- Connect to a previously used network
- Connect to a captive portal
- Disconnect from a network
- Put Wi-Fi to sleep when the screen is off
- Customize connection settings
- Print Manager
- VPN
- Location Services
- Bluetooth® wireless technology
- Touch to Share
- Wi-Fi
- Troubleshooting
- 5Ts: Ways to get your HP TouchPad working again
- HP webOS Account
- Creating your HP webOS Account: Is your device ready for setup?
- Creating your HP webOS Account: Are you trying to use an account from another webOS device?
- Creating your HP webOS Account: Are you having trouble creating a new account?
- Creating your HP webOS Account: Unable to complete? Try this
- Having trouble logging in to your HP webOS Account?
- Battery
- Screen and performance
- Synchronization
- I don’t want to sync calendar or contact information with my online account—just email
- I want to sync with Outlook or Palm Desktop by ACCESS software on my computer
- I have an Exchange account at work, but my data is not being downloaded to my device
- I entered the settings to sync with Exchange, but I can’t synchronize with my company’s Exchange server
- A notification tells me that ActiveSync encountered a problem on the server
- A notification tells me that there is not enough free memory to synchronize
- A notification tells me that the server could not be reached
- A notification tells me that ActiveSync encountered a problem with [item type] [item name]
- Messaging
- Wi-Fi
- Web
- Calendar and Contacts
- I haven’t entered any contacts or calendar events on my device, but when I open those apps, I see entries
- My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate
- Some of my contact information is missing
- My contact data is in the wrong field
- I have duplicate contacts
- I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results
- I can’t synchronize Calendar events
- Some of my calendar information is missing
- My calendar data is in the wrong field
- I have duplicate calendar events
- Calendar notifications are not working
- Photos & Videos, and Music
- Print Manager
- HP webOS App Catalog
- Using your HP TouchPad with an HP webOS smartphone
- Transferring information to and from your computer
- When I connect my device to my computer, I don’t get the prompt to put the device in USB Drive mode
- I copied files from my computer, but I can’t see or play them on my device
- When I open the folder representing my device on my computer, I see subfolders. Do I need to move my files into these folders?
- I want to transfer files from my device to my computer, but the screen is cracked or doesn’t respond to taps, so I can’t access USB Drive mode
- Backing up and restoring data
- System Updates
- Hands-free devices
- Making room on your device
- Terms
- Online accounts available for webOS devices
- Specifications
- Important safety and legal information
- Use Adobe search
Chapter 15 : Troubleshooting 189
• If you receive an alert that says “Couldn’t Add Credit Card,” this means
that the credit card information could not be added to your account.
The Address Validation Service is temporarily unavailable. Try again
later to add the credit card information (see Update or delete a billing
account).
• If you receive an alert that says “Couldn’t update,” try again later to
update your credit card information (see Update or delete a billing
account).
I’m having trouble downloading an application through HP
webOS App Catalog
• If you have another version of the app installed on the device without
using App Catalog, delete it before installing the App Catalog version.
All applications have a unique App ID, even those that did not originate
in App Catalog. Your webOS device can serve only one App ID
instance at any given time.
• If you received an error message that there is not enough room to install
the app, make space for the new application by deleting another
application (see Delete an application).
IMPORTANT Information stored in an application is stored only within the
application, so you cannot access this info after you delete the app. Before you
delete an app, write down any info you want to save. Alternatively, you can
save a screen capture of relevant info by briefly pressing and holding the power
button + Center. Screens you capture are saved in the screencaptures folder in
Photos & Videos.
• Look for the app in Software Manager (see Manage applications with
Software Manager). You may see one of the following icons to the right
of the app name:
• Make sure your device is connected to a Wi-Fi network (see Icons in the
title bar).
• Restart your device, and then try the download again (see Restart your
device).
I’m having trouble installing an app from HP webOS App
Catalog
• If you received one of the following errors, the app is not compatible
with your device:
This application is not available for your model.
This application is not available for your carrier.
This application is not available in your country.
This application cannot run on your current operating system. Use
the System Updates app to install the system update and try again.
This is not a valid webOS application.
• If you received an error message other than the ones shown above,
follow the prompts to reinstall the app.
• Delete the application (see Delete an application).
TIP If you delete an app purchased from App Catalog, you don’t have to
purchase the application again. Purchased applications are associated with
your HP webOS Account (see Reinstall a deleted application).
Table 1. App Download Status Icons
Icon Description
The download or installation of the app failed. Tap the
icon and follow the prompts to fix the issue.
The app is currently downloading.
The app download is currently paused. Tap the icon to
resume the download.
The application is already on your device. The icon
indicates that a new version is available. You can tap the
icon to download and install the new version at any
time. Look on the bottom of the Downloads page in the
Launcher to find your app.