HP Pavilion dx6500 Entertainment PC Maintenance and Service Guide
© Copyright 2007 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description 2 External component identification Display components ................................................................................................................. 4 Top components ...................................................................................................................... 6 Lights ....................................................................................................................... 6 Buttons and speakers ..............
Component replacement procedures ........................................................................................ 34 Serial number ......................................................................................................... 34 Computer feet ......................................................................................................... 35 Battery ...................................................................................................................
Phillips PM2.5×8.0 screw ....................................................................................................... 96 Phillips PM2.0×4.0 screw ....................................................................................................... 99 Phillips PM2.0×3.0 broad-head screw .................................................................................... 102 Phillips PM2.5×6.0 screw ..................................................................................................
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1 Product description Category Description Product Name HP Pavilion dx6500 Entertainment PC Processors Intel® Core™ 2 Duo processors T7700 2.40-GHz processor, 4-MB L2 cache, 800-MHz FSB T7500 2.20-GHz processor, 4-MB L2 cache, 800-MHz FSB T7250 2.00-GHz processor, 2-MB L2 cache, 800-MHz FSB T5550 1.83-GHz processor, 2-MB L2 cache, 667-MHz FSB T5450 1.67-GHz processor, 2-MB L2 cache, 667-MHz FSB T5250 1.
Category Description Supports the following dual hard drive configurations: Optical drives ● 320-GB, 5400-rpm (160 GB × 2) ● 160-GB, 5400-rpm (80 GB × 2) Fixed (removal of 1 screw required) Parallel ATA (PATA) 12.
Category Description Consumer infrared RJ-45 (Ethernet; includes link and activity lights) S-Video-out USB (2) VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution @ 75 Hz (disabled when computer is connected to devices through the expansion port 3), with hot plug/unplug and automatic detection for correct output to wide-aspect vs.
2 External component identification Display components Item Component Description (1) Internal display switch Turns off the display if the display is closed while the computer is on. NOTE: The location of the internal display switch varies by computer model. (2) Wireless antennae (2 or 3, varying by computer model) Send and receive signals from one or more wireless devices. These antennae are not visible from the outside of the computer.
Item Component Description NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones. (4) Integrated camera light On: The integrated camera is in use. (5) Integrated camera Records video and captures still photographs.
Top components Lights Item Component Description (1) Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. ● Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged.
Buttons and speakers Item Component Description (1) Power button* ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Item Component Description (5) Previous/rewind button ● Plays the previous track or chapter when pressed once. ● Rewinds media when pressed simultaneously with the fn key. (6) Play/pause button Plays or pauses the disc. (7) Next/fast forward button ● Plays the next track or chapter when pressed once. ● Fast forwards media when pressed simultaneously with the fn key. (8) Stop button Stops the disc. (9) Volume mute button Mutes and restores the speaker sound.
Keys Item Component Function (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows® Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
TouchPad Item Component Function (1) TouchPad light ● Blue: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad. (5) TouchPad scroll zone* Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mouse.
Front components Item Component Function (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. ● Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged.
Left-side components Item Component Function (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) S-Video-out jack Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. (3) External monitor port Connects an external VGA monitor or projector.
Right-side components Item Component Function (1) Optical drive Reads optical discs, and, on select models, also writes to optical discs. (2) Optical drive light Blinking: The optical drive is being accessed. (3) USB port Connects an optional USB device. (4) Power connector Connects an AC adapter.
Rear component Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Bottom components Item Component Function (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Hard drive bays (2) Hold the hard drives.
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Computer major components Item Description (1) Display assemblies Spare part number 15.
Item Description Spare part number 15.4-inch, WXGA, BrightView display assembly for use only with computer models equipped with microphones (includes microphones and WLAN transceivers and antenna cables) 446482-001 NOTE: See Display assembly components on page 20 for more information on display assembly spare part numbers.
Item Description Spare part number Rubber Kit (not illustrated; includes base enclosure rubber feet and display bezel screw covers) 431430-001 (16) USB/power connector board (includes USB/power connector board cable) 449454-001 (17) Batteries (18) 12-cell, 2.55-Ah Li-ion 451864-001 6-cell, 2.55-Ah Li-ion 446507-001 6-cell, 2.
Display assembly components 20 Item Description (1) Display bezels Spare part number For use with computer models equipped with a camera and microphones (includes openings for camera and microphones) 446483-001 For use with computer models equipped with microphone (includes openings for microphones) 433281-001 (2) Display Hinge Kit (includes left and right display hinges) 431395-001 (3) Display inverter (includes Mylar shield) 431391-001 (4) Camera module (includes cable) 446486-001 (5)
Plastics Kit Item Description Spare part number Plastics Kit: 438368-001 (1) ExpressCard slot bezel (2) Left hard drive cover (includes 2 captive screws, secured by C-clips) (3) Right hard drive cover (includes 2 captive screws, secured by C-clips) (4) Memory/WLAN module compartment cover (includes 2 captive screws, secured by C-clips) Plastics Kit 21
Cable Kit Item 22 Description Spare part number Cable Kit: 446519-001 (1) LED board cable (2) Power button board cable (3) USB/power connector board cable (4) Audio board cable (5) Bluetooth module cable Chapter 3 Illustrated parts catalog
Mass storage devices Item Description (1) Hard drives (include hard drive bracket) (2) Spare part number 160-GB, 5400-rpm 458803-001 80-GB, 5400-rpm 458804-001 Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 459253-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 459252-001 Mass storage devices 23
Miscellaneous parts 24 Description Spare part number 65-W PFC AC adapter 453199-001 ATSC/NTSC TV tuner antenna 439131-001 ATSC/NTSC/PAL TV tuner 439130-001 Composite video cable 407939-001 DVB-T tuner 412175-001 DVB-T antenna adapter 412176-001 ExpressCard Kit (includes software CD) 445170-001 HP backpack 405527-001 HP carrying case 418162-001 HP lady's slim bag 418163-001 HP Remote Control 435743-001 Infrared emitter with cable 439129-001 Optical wired mouse 436238-001 Power c
Sequential part number listing Spare part number Description 364727-002 USB digital drive 371693-003 Wired headset with volume control 394279-001 Power cord 405527-001 HP backpack 407939-001 Composite video cable 407940-001 RF input adapter cable (without ferrite) 412175-001 DVB-T tuner 412176-001 DVB-T antenna adapter 412766-002 Bluetooth module (includes Bluetooth module cable) 418162-001 HP carrying case 418163-001 HP lady's slim bag 430958-001 Wireless laser mouse (includes cabl
26 Spare part number Description 439131-001 ATSC/NTSC TV tuner antenna 439254-001 Windows Vista remote control (does not fit into ExpressCard slot) 441086-001 Intel 802.11a/g/n WLAN module 441427-001 Keyboard for use in the United States and Canada 441427-121 Keyboard for use in French Canada 446480-001 15.4-inch, WXGA, BrightView display panel 446481-001 15.4-inch, WXGA, BrightView display assembly for use only with computer models equipped with a camera and microphones 446482-001 15.
Spare part number Description 458797-001 Intel Core 2 Duo T7250 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB; includes replacement thermal material) 458798-001 Intel Core 2 Duo T5550 1.83-GHz processor (2-MB L2 cache, 667-MHz FSB; includes replacement thermal material) 458799-001 Intel Core 2 Duo T5450 1.67-GHz processor (2-MB L2 cache, 667-MHz FSB; includes replacement thermal material) 458800-001 Intel Core 2 Duo T5250 1.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Hex 5.0-mm nut driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 87 screws and standoffs, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and standoff size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Computer feet Description Spare part number Rubber Kit (includes base enclosure rubber feet) 431430-001 The computer feet are adhesive-backed rubber pads. The 7 feet attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 12-cell, 2.55-Ah Li-ion battery 451864-001 6-cell, 2.55-Ah Li-ion battery 446507-001 6-cell, 2.20-Ah Li-ion battery 446506-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Camera module NOTE: If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page 55.
6. Release the display bezel top edge (3). 7. Release the camera module (1) from the display enclosure as far as the camera module cable allows. 8. Disconnect the camera module cable (2) from the camera module. 9. Remove the camera module. Reverse this procedure to install the camera module.
Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page 55.
6. Release the display bezel bottom edge (3). 7. Remove the Phillips PM2.0×4.0 screw (1) that secures the display inverter to the display enclosure. 8. Release the display inverter (2) as far as the display panel cable and the backlight cable allow. 9. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter. 10. Remove the display inverter. Reverse this procedure to install the display inverter.
Hard drives NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 160-GB, 5400-rpm 458803-001 80-GB, 5400-rpm 458804-001 Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Use the Mylar straps (1) to lift the hard drives (2) until they disconnect from the computer. 5. Remove the hard drives from the hard drive bays. 6. If it is necessary to remove the hard drive bracket, remove the four Phillips PM3.0×4.0 hard drive bracket screws (1) that secure the hard drive bracket to the hard drive. 7. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Memory module Description Spare part number 2048-MB (PC2-5300, 667-MHz, DDR2) 453774-001 1024-MB (PC2-5300, 667-MHz, DDR2) 446495-001 512-MB (PC2-5300, 667-MHz, DDR2) 446494-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the memory module slot. Reverse this procedure to install a memory module.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes double-sided tape) 449729-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
WLAN module Description Spare part number Intel 802.11a/g/n WLAN module 441086-001 Intel 802.11a/b/g WLAN module 451861-001 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install a WLAN module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 459253-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 459252-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
6. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive.
Switch cover Description Spare part number Switch cover (includes LED board and cable) 446512-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. 5. Release the zero insertion force (ZIF) connector (1) to which the power button board is connected, and disconnect the cable (2) from the power button board. 6. Disconnect the microphone cable (3) from the power button board. 7. Release the ZIF connector (4) to which the LED board is connected and disconnect the cable (5) from the power button board. 8. Remove the switch cover.
Speaker assembly Description Spare part number Speaker assembly (includes cables) 431447-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power button board Description Spare part number Power button board (includes power button board cable) 431437-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Keyboard Description Spare part number Keyboard for use in Canada and the United States 441127-001 Keyboard for use in French Canada 441127-121 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
7. Swing the keyboard (3) up and forward until it rests on the palm rest. 8. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard. NOTE: The power button board cable and LED board cable are included in the Cable Kit, spare part number 446519-001.
Display assembly Description Spare part number 15.4-inch, WXGA, BrightView display assembly for use with computer models equipped with a camera and microphones (includes camera, microphones, and WLAN transceivers and antenna cables) 446481-001 15.4-inch, WXGA, BrightView display assembly for use with computer models equipped with microphones (includes microphones and WLAN transceivers and antenna cables) 446482-001 Before removing the display assembly, follow these steps: 1. Shut down the computer.
5. Disconnect the following cables: (1) Display panel cable (2) Camera cable (3) Microphone cable 6. Remove the wireless antenna cables (4) from the routing channels built into the top cover. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 56 7. Remove the two Phillips PM2.5×8.0 screws (1) that secure the display assembly to the computer. 8. Remove the display assembly (2).
9. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following: (1) Four rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Display Screw Kit, spare part number 431399-001. (2) Two rubber screw covers on the display bezel bottom edge. (3) Two Phillips PM2.5×8.0 screws on the display bezel bottom edge. (4) Four Phillips PM2.5×6.0 screws on the display bezel top edge. 10.
12. If it is necessary to replace the display panel, remove the six Phillips PM2.5×6.0 screws (1) that secure the display panel to the display enclosure. 13. Remove the display panel (2). The display panel is available using the spare part number 446480-001. 14. If it is necessary to replace the display hinges and hinge covers, remove the Phillips PM2.5×6.0 screws (1) that secure the each hinge cover to the hinges and remove the covers (2) by sliding them off the hinges.
18. Remove the wireless antenna cables from the clips (2) built into the display enclosure. 19. Detach the wireless antenna transceivers (3) from the display enclosure and remove the transceivers and cables (4). The wireless antenna transceivers and cables are available using the spare part numbers 449727-001 (for use with computer models equipped with an 802.11a/b/g/n WLAN module) and 431398-001 (for use with computer models equipped with an 802.11a/b/g WLAN module). 20.
24. Remove the camera cable (2) from the display enclosure. The camera cable is included in the Display Cable Kit, spare part number 431394-001. Reverse this procedure to reassemble and install the display assembly.
Top cover Description Spare part number Top cover (includes TouchPad and cable) 446508-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Disconnect the power button board cable (2) and the LED button board cable (3) from the low insertion force (LIF) connectors on the system board. 3. Remove the power button board cable and LED board cable. 4. Turn the computer upside down, with the front toward you. 5. Remove the following screws: (1) Six Phillips PM2.5×8.0 screws that secure the top cover to the computer (2) Two Phillips PM2.5×6.0 screws that secure the top cover trim to the computer (3) Two Phillips PM2.5×8.
6. Remove the following: (1) One Phillips PM2.0×3.0 broad-head screw (2) Two Phillips PM2.5×3.0 broad-head screws (3) Two Hex HM5.0×9.0 standoffs (4) One Phillips PM2.5×6.0 screw 7. Turn the computer right-side up, with the front toward you. 8. Release the ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable (1) from the system board. 9. Remove the following screws: (2) Two Phillips PM2.5×5.0 screws that secure the top cover to the computer (3) One Phillips PM2.
11. Lift the rear edge of the top cover (2) until it disengages from the computer. 12. Remove the top cover. Reverse this procedure to install the top cover and top cover trim.
Bluetooth module Description Spare part number Bluetooth module (includes Bluetooth module cable) 412766-002 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module.
USB/power connector board Description Spare part number USB/power connector board 449454-001 Before removing the USB/power connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the USB/power connector board (5) and cable from the base enclosure. Reverse this procedure to install the USB/power connector board. System board Description Spare part number System board (includes replacement thermal material) 459251-001 Before removing the system board, follow these steps: 68 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
h. Audio board (see Audio board on page 71) i.
6. Remove the system board (4) by sliding it to the right until the connectors on the left side of the system board disengage from the base enclosure. Reverse the above procedure to install the system board.
Audio board Description Spare part number Audio board (includes audio connectors, audio board cable, and infrared lens) 446523-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the audio board (3) by lifting it straight up. Reverse this procedure to install the audio board. ExpressCard assembly Description Spare part number ExpressCard assembly 431439-001 Before removing the ExpressCard assembly, follow these steps: 72 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Remove the ExpressCard assembly: 1. Position the system board with the RJ-45 jack toward you. 2. Remove the two Phillips PM2.0×4.0 screws (1) and the two Phillips PM2.0×7.0 screws (2) that secure the ExpressCard assembly to the system board. 3. Turn the system board upside down with the RJ-45 jack toward you. 4. Remove the ExpressCard assembly from the system board. Reverse this procedure to install the ExpressCard assembly.
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 446521-001 Processor brackets For use only with computer models equipped with T7250, T5550, T5450, and T5250 processors 450371-001 For use only with computer models equipped with T7700 and T7500 processors 450370-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer.
3. Loosen the three Phillips PM2.5×5.0 screws (2) and the Phillips PM2.5×4.0 screw (3) that secure the fan/heat sink assembly to the system board. 4. Remove the fan/heat sink assembly (4). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
6. Remove the processor bracket from the system board. 7. Align the threaded posts on the processor bracket with the screw holes in the system board and install the bracket. Reverse this procedure to install the fan/heat sink assembly and processor bracket.
Processor NOTE: All processor and processor bracket spare part kits include replacement thermal material. Description Spare part number Intel Core 2 Duo T7700 2.40-GHz processor (4-MB L2 cache, 800-MHz FSB) 458801-001 Intel Core 2 Duo T7500 2.20-GHz processor (4-MB L2 cache, 800-MHz FSB) 458796-001 Intel Core 2 Duo T7250 2.00-GHz processor (2-MB L2 cache, 800-MHz FSB) 458797-001 Intel Core 2 Duo T5550 1.83-GHz processor (2-MB L2 cache, 667-MHz FSB) 458798-001 Intel Core 2 Duo T5450 1.
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor.
5 Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start the Setup Utility: 1. Turn on or restart the computer. 2.
Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. ● To select an item, press enter. ● To close a text box or return to the menu display, press esc.
Using advanced Setup Utility features This chapter describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.
Security menu Select To do this Administrator password Enter, change, or delete an administrator password. Power-On Password Enter, change, or delete a power-on password. System Configuration menu Select To do this Language Support Change the Setup Utility language. Enhanced SATA support (select models only) Enable/disable enhanced SATA mode. Boot Options Set the following boot options: ● f10 and f12 Delay (sec.
6 Specifications Computer specifications Metric U.S. Height (front to back) 4.09 cm 1.61 in Width 35.71 cm 14.06 in Depth 25.71 cm 10.12 in Weight (with optical drive, hard drive, and battery) 2.86 kg 6.31 lbs Dimensions Input power Operating voltage 18.5 V dc —19.0 V dc Operating current 3.5 A or 4.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.4-inch, WXGA, BrightView display specifications Metric U.S. Height 20.7 cm 8.15 in Width 33.1 cm 13.03 in Diagonal 39.1 cm 15.39 in Number of colors Up to 16.
Hard drive specifications 160-GB* 80-GB* Height 9.5 mm 9.
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Center hole diameter Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME
System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
90 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF
System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System
7 Screw listing This section provides specification and reference information for the screws and standoffs used in the computer. All screws and standoffs listed in this section are available in the Screw Kit, spare part number 434747-001, and the Display Screw Kit, spare part number 431399-001.
Phillips PM2.5×5.0 captive screw Color Quantity Length Thread Head diameter Black 9 5.0 mm 2.5 mm 5.0 mm Where used: (1) Four captive screws (secured by C-clips) that secure the hard drive covers to the computer (2) Two captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Phillips PM2.5×5.
Where used: 3 captive screws (secured by C-clips) that secure the fan/heat sink assembly to the system board Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 8 4.0 mm 3.0 mm 5.
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 2 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the WLAN module to the system board Phillips PM2.0×4.
Phillips PM2.5×8.0 screw Color Quantity Length Thread Head diameter Black 21 8.0 mm 2.5 mm 5.
Where used: (1) Three screws that secure the keyboard to the computer (2) Two screws that secure the display assembly to the computer Where used: 2 screws that secure the display assembly to the computer Phillips PM2.5×8.
Where used: 2 screws that secure the display bezel to the display enclosure Where used: (1) Six screws that secure the top cover to the base enclosure (2) Two screws that secure the top cover trim to the base enclosure 98 Chapter 7 Screw listing
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 12 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the display inverter to the display enclosure Where used: One screw that secures the power button board to the switch cover Phillips PM2.0×4.
Where used: 4 screws that secure the display hinges to the display panel Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure 100 Chapter 7 Screw listing
Where used: 2 screws that secure the Bluetooth module to the system board Where used: 2 screws that secure the ExpressCard assembly to the system board Phillips PM2.0×4.
Phillips PM2.0×3.0 broad-head screw Color Quantity Length Thread Head diameter Silver 3 3.0 mm 2.0 mm 7.
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 16 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display bezel to the display enclosure Phillips PM2.5×6.
Where used: 6 screws that secure the display panel to the display enclosure Where used: 2 screws that secure the display hinge covers to the display hinges Where used: (1) One screw that secures the top cover to the base enclosure (2) Two screws that secure the top cover trim to the base enclosure Where used: One screw that secures the top cover trim to the base enclosure 104 Chapter 7 Screw listing
Phillips PM2.5×3.0 broad-head screw Color Quantity Length Thread Head diameter Black 2 3.0 mm 2.5 mm 7.0 mm Where used: 2 screws that secure the top cover to the base enclosure Phillips PM2.5×3.
Hex HM5.0×9.0 standoff Color Quantity Length Thread Head diameter Silver 2 9.0 mm 2.5 mm 5.
Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Silver 6 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the top cover to the base enclosure Phillips PM2.5×5.
Where used: (1) One screw that secures the USB/power connector board to the base enclosure (2) One screw that secures the system board to the base enclosure Where used: 2 screws that secure the audio board to the base enclosure 108 Chapter 7 Screw listing
Phillips 2.0×7.0 screw Color Quantity Length Thread Head diameter Silver 2 7.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the ExpressCard assembly to the system board Phillips 2.0×7.
Phillips PM2.5×4.0 captive screw Color Quantity Length Thread Head diameter Silver 1 4.0 mm 2.5 mm 5.
8 Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Back up your information regularly to protect your important system files. ● Make a set of recovery discs (Recovery Manager software feature).
Back up suggestions ● Create system restore points using the Windows System Restore feature. ● Store personal files in the Documents folder and back up these folders periodically. ● Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences. To copy the screen and paste it into a word-processing document: a. Display the screen.
Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System and Maintenance > System. 2. In the left pane, click System protection. 3. Click the System Protection tab. 4. Click the System Restore button, and then click Next. The System Restore window opens. 5. Follow the on-screen instructions.
Reinstalling software programs and drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it. NOTE: Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site. NOTE: Before reinstalling the program, be sure it is fully uninstalled. Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program.
Performing a recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive. NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback capabilities. If you have not already tried these features, try them before using Recovery Manager.
Deleting the recovery partition on the hard drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs. CAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended.
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) 117
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 118 Chapter 9 Connector pin assignments
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-45 (network) 119
S-Video-out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 120 Chapter 9 Connector pin assignments
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 South Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port, location 12 A AC adapter, spare part number 24, 26 administrator password 82 advanced Setup Utility features 81 antenna locations 4 removal 58 spare part numbers 20, 25, 26, 59 applications key, Windows 9 audio board removal 71 spare part number 18, 26, 71 audio board cable, illustrated 22 audio, product description 2 audio-in jack location 11 pin assignments 117 audio-out jack location 11 pin assignments 117 B backpack, spare part number 24, 25 backup 111 base enclosure,
S-Video-out 120 Universal Serial Bus (USB) 120 connectors, service considerations 29 D Diagnostics menu 82 Digital Media Slot 12 Digital Media Slot light 12 diskette drive precautions 29 product description 2 display assembly removal 55 spare part numbers 17, 26, 55 display bezel illustrated 20 release 37, 39 spare part numbers 20, 25, 26, 57 Display Cable Kit, spare part number 20, 25 display components illustrated 20 recycling 123 spare part numbers 20 display enclosure illustrated 20 spare part number 20
inverter illustrated 20 removal 39, 40 spare part number 39 20, 25, J jacks audio-in 11 audio-out 11 headphone 11 microphone 11 network 12 RJ-45 12 S-Video-out jack 12 K keyboard components 9 product description 3 removal 53 spare part numbers 18, 26, 53 keypad keys 9 keys embedded numeric keypad 9 esc 9 fn 9 function 9 Windows applications 9 Windows logo 9 L language support 79, 82 LED board cable, illustrated 22 left-side components 12 light components 6 lights battery 6, 11 caps lock 6 drive 6, 11 num
product description audio 2 camera 2 chipset 1 diskette drive 2 display panel 1 docking support 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 microphone 2 modem module 2 operating system 3 optical drives 2 pointing devices 3 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 wireless 2 product name 1 R rear component 14 recovery discs 113 recovery partition, deleting 116 recovery, system 115 remote control, spare part numbers 24, 25
V vents 14, 15 video memory 82 volume down light 6 volume mute button 8 volume mute light 6 volume scroll zone 8 volume up light 6 W Windows applications key 9 Windows logo key 9 wireless antenna locations 4 removal 58 spare part numbers 20, 25, 26, 59 Wireless Antenna Kit, spare part numbers 20, 25, 26, 59 wireless light 11 wireless switch 11 wireless, product description 2 WLAN module removal 46 spare part numbers 19, 26, 46 workstation guidelines 31 Index 133
