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legal.fb4 Page ii Wednesday, May 15, 1996 3:23 PM Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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title.fb4 Page iv Wednesday, May 15, 1996 3:24 PM Important Safety Information If you have any doubt that you can lift the PC or display safely, do not try to move it without help. For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC is disconnected from the power by removing the power cord from the power outlet.
cob-mtus.toc Page v Wednesday, May 15, 1996 3:25 PM Contents 1 Setting Up and Using Your PC Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3 Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connecting the Power Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Starting and Stopping Your PC. . . . . . . . . . . .
cob-mtus.toc Page vi Wednesday, May 15, 1996 3:25 PM Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading the MGA Millennium Board Memory . . . . . . . . . . . . . . . . . . . 15 17 Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installing an Additional Hard Disk Drive . . . . . . . . . . . . . . . .
cob-mtus.toc Page vii Wednesday, May 15, 1996 3:25 PM If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 41 42 If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 43 If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . .
cob-mtus.toc Page viii Wednesday, May 15, 1996 3:25 PM HP Forum on America Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet—FTP Library Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access HP World Wide Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . .
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cobra-m1.fb4 Page 2 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Unpacking Your PC Unpacking Your PC 1 When you receive your PC, unpack all the components. WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help.
cobra-m1.fb4 Page 3 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only. Tighten the display cable attachment screws. Connect the printer cable to the back of the computer and tighten the attachment screws.
cobra-m1.fb4 Page 4 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Connecting Audio Accessories Connecting Audio Accessories Your PC has a Headphones jack and a Microphone jack on the rear panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are also located on the rear panel. NOTE The internal speaker and the Stereo Out jack on the rear of your PC are deactivated when you use the Headphones jack.
cobra-m1.fb4 Page 5 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Connecting the Power Cables Connecting the Power Cables 1 Remove the warning label covering the computer’s power connector at the rear of the computer. 230 115 230 230 115 230 2 Check that the correct voltage is selected for your country. (The voltage is set during manufacture, and should be already correct.) 3 Connect the power cables to the display and the computer.
cobra-m1.fb4 Page 6 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Starting and Stopping Your PC Starting and Stopping Your PC Starting Your PC 1 Before you start your PC, always switch on the display first. 2 Start your PC in one of these ways: • • press the power button on the front panel press the space bar. When you switch on the computer, the computer carries out the Power-On-Self-Test (POST) while the Vectra logo is displayed.
cobra-m1.fb4 Page 7 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Setting Passwords Setting Passwords You can set two passwords, the administrator password and the user password, to provide two levels of protection for your PC. You set both passwords in the Security menu group of the Setup program. Setting an Administrator Password Set the Administrator Password to protect the PC’s configuration in Setup.
cobra-m1.fb4 Page 8 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Setting Passwords Setting a User Password A user password can only be set if an Administrator Password has already been set.
cobra-m1.fb4 Page 9 Wednesday, May 15, 1996 3:26 PM 1 Setting Up and Using Your PC Using Power Management Using Power Management Power management enables you to reduce the PC’s power consumption when you are not using the PC. To configure power management, to refer to the Power Menu in the HP Setup program. Refer to your operating system documentation for detailed information about the capabilities of your operating system to implement power management.
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cobra-m2.fb4 Page 11 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.
cobra-m2.fb4 Page 12 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Accessories You Can Install Accessories You Can Install Please contact your authorized reseller for information about HP accessory part numbers. WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC before switching it on again.
cobra-m2.fb4 Page 13 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Removing and Replacing the Cover Removing and Replacing the Cover Removing the Cover 1 Switch off the display and computer. 2 Disconnect all power cables and any telecommunications cables. 3 If necessary, unlock the cover using the key on the front panel. 4 Lift the two latches on the front sides of the computer upwards. Slide the cover forwards and off the computer.
cobra-m2.fb4 Page 14 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Removing the Air Flow Guide Removing the Air Flow Guide Your PC has an air flow guide to help reduce the heat of the processor. You must remove this guide before you can access the processor, the system board switches, the battery, or any accessory board. To remove the air flow guide, unclip it from the side of the PC after you have removed the cover.
cobra-m2.fb4 Page 15 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Memory Installing Memory CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the PC while you are removing the accessory from the bag. Handle the accessory as little as possible and with care. Main Memory Modules Your PC is supplied with main memory.
cobra-m2.fb4 Page 16 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Memory 3 Align the memory module with the slot, with the notch on the right hand side. For each memory module, slide it into the slot at 45°. Pivot the memory module to a perpendicular position and click into place. A1 A2 B1 B2 C1 C2 A1 A2 B1 B2 C1 C2 4 If you need to remove a main memory module, release the retaining clip and pull the module forward and out of the socket.
cobra-m2.fb4 Page 17 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Memory Upgrading the MGA Millennium Board Memory 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. Remove the computer’s cover. 2 Unscrew and remove the screw securing the MGA Millennium board. Put the screw to one side. Note which slot the board is in.
cobra-m2.fb4 Page 18 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Memory 5 Install any other accessories before replacing the cover and reconnecting the cables. 6 After switching on the PC, change the video resolution and the number of colors displayed. Alternatively, use utilities supplied with the operating system. See your operating system documentation and online help for more information.
cobra-m2.fb4 Page 19 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing Mass Storage Devices If you need to have extra mass storage space for your application software, you can install additional mass storage devices, such as a flexible disk drive, hard disk drive, or tape drive. Your PC already has one hard disk drive installed in the back shelf.
cobra-m2.fb4 Page 20 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices Internal Connectors If you add a flexible disk drive, hard disk drive, CD-ROM drive, or tape drive, you need to connect it to power and data cables. The data cables are shown below: For Bootable Hard Disk Drive Connectors for Primary IDE Hard Disk Drives Connectors for 3.5-inch Flexible Disk Drive or Tape Drive Which Connectors to Use NOTE Connector for 5.
cobra-m2.fb4 Page 21 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices The following table explains which connectors you should use when you install additional devices. Configuration 1 Hard Disk Drive 2 Hard Disk Drives 3 Hard Disk Drives 4 Hard Disk Drives NOTE Connections to Data Cables 1. Bootable hard disk drive: 1. Bootable hard disk drive: 2. Second hard disk drive: 1. Bootable hard disk drive: 2. Second hard disk drive: 3.
cobra-m2.fb4 Page 22 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an Additional Hard Disk Drive Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow. If your new hard disk drive already has a mounting tray attached, you must remove it before you can install the drive in your PC. CAUTION Make sure that you back up your files before you install a hard disk drive.
cobra-m2.fb4 Page 23 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices 6 Resecure the access plate on the rear of the computer. 7 Connect the power and data cables to the rear of the drive, if you have not done so already. The connectors are shaped to fit one way only. Use the end connector on the diskette data cable—see “Internal Connectors” on page 20 for an illustration of the cables and connectors.
cobra-m2.fb4 Page 24 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive WARNING To take care to avoid electric shock and harm to your eyes by laser light from a CD-ROM drive, do not open the CD-ROM drive enclosure. The drive should be serviced by authorized service personnel only. 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables.
cobra-m2.fb4 Page 25 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices To Install a Drive: Step 3: Remove the cover plate (if present). Step 5: Slide the drive into the shelf. Step 6: Connect the power and data cables. Step 7: Secure the device in position.
cobra-m2.fb4 Page 26 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Accessory Boards Installing Accessory Boards The PC has six accessory board slots with seven connector sockets. These slots allow you to install upgrade boards as follows: Slot 1 (innermost) can be used for a 16-bit ISA or a 32-bit PCI board (26cm/10.
cobra-m2.fb4 Page 27 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Accessory Boards Installing the Board 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. Remove the computer’s cover. 2 Remove the air flow guide (refer to "Removing the Air Flow Guide", on page 14). 3 Find a free accessory board slot with the correct type of connector socket (PCI or ISA).
cobra-m2.fb4 Page 28 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing Accessory Boards 6 Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure that the board’s connector engages completely with the socket and does not touch components on other boards. The connector is fully in the socket when the board is aligned with the other slot covers. 7 Secure the board by replacing the slot cover screw.
cobra-m2.fb4 Page 29 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing an OverDrive Processor Installing an OverDrive Processor You can install an Intel OverDriveTM processor in your PC. Contact your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 Disconnect the computer power cords from the power outlets, and disconnect the PC from any telecommunications network. 2 Remove the computer’s cover.
cobra-m2.fb4 Page 30 Wednesday, May 15, 1996 3:28 PM 2 How to Install Accessories In Your PC Installing an OverDrive Processor 6 To install the new processor: a Locate the corner markers: • on the processor—a dot or notch (“broken” corner) • on the processor socket—a dot. b Position the processor over the socket, with it’s corner marker facing the corner marker on the socket. c Place the processor into the socket. d Lower the lever to lock the processor into place.
cobra-m3.fb4 Page 31 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. It also introduces the HP Summary Screen and the HP Setup Program.
cobra-m3.fb4 Page 32 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", on page 57. HP Summary Screen The HP Summary Screen provides information about your PC’s current configuration.
cobra-m3.fb4 Page 33 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: • Your PC’s display is blank and there are no error messages. • You cannot change any values in the Setup program. • A POST error message is displayed.
cobra-m3.fb4 Page 34 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Does Not Start Properly Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC from any telecommunications network. 3 Remove the cover. 4 Check the following items: Action Reference Check all internal cables.
cobra-m3.fb4 Page 35 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Does Not Start Properly 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC from any telecommunications network. 3 Remove the cover. 4 Check the system board switches. Refer to "System Board Switches", on page 49. Be sure the Secure Switch is set to “open”. 5 Replace the cover. 6 Reconnect all cables and power cords.
cobra-m3.fb4 Page 36 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and cables, and remove the cover. Disconnect the PC from any telecommunications network.
cobra-m3.fb4 Page 37 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your keyboard, display, disk drives, printer, accessory board, or mouse. If Your Keyboard Does Not Work • • Ensure that the keyboard is correctly connected.
cobra-m3.fb4 Page 38 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Nothing is Displayed on the Screen If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: • Make sure that the display is plugged in and switched ON. • Check that the brightness and contrast controls are properly set. • Ensure that the display video cable is correctly connected.
cobra-m3.fb4 Page 39 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Mouse Does Not Work Ensure that the mouse is correctly connected. Ensure that the mouse driver supplied with the preloaded software is installed correctly. (Choose a Logitech® mouse driver.) • Clean the mouse ball and rollers as shown in the figure below (use a non-residual contact cleaner).
cobra-m3.fb4 Page 40 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work • • • • • • • Ensure you are using a formatted diskette and it is inserted correctly. Check you are using a diskette that is the right density. Check that your flexible disk drive is correctly configured in the Setup Configuration menu. Check the option on the Setup Configuration menu which enables or disables the on-board flexible disk controller.
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cobra-m3.fb4 Page 42 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem CD-ROM Drive Does Not Work Check that the cables have been properly connected. Check that a CD is inserted in the drive. Verify that the CD-ROM is declared as “CD” in the Setup program (refer to the IDE Devices Submenu of the Configuration Menu in the Setup Program).
cobra-m3.fb4 Page 43 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password ❒ If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC. 2 Restart the PC. If the keyboard is locked, enter the administrator password. 3 Wait for F2=Setup to be displayed. 4 Press to start Setup.
cobra-m3.fb4 Page 44 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has a Software Problem If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run: • • Refer to the operating system and application software manuals. If Windows does not run properly, refer to the Windows manual for guidance.
cobra-m3.fb4 Page 45 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound When Running Any Applications First, check that the output volume is not set to zero. Use the volume control on the front panel. Make sure the headphones are not connected directly to the CD-ROM drive (see the connection information in chapter 1).
cobra-m3.fb4 Page 46 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC If Your PC Has an Audio Problem Audio Input from the Check that the microphone specifications meet the requirements of the Microphone is Too Low, 16-bit sound components. The microphone should be a 600-ohm dynamic type. or No Audio At All Humming Noise If the power grounding of your audio components is inadequate, a humming noise may be generated. This may happen if your PC is connected to a hifi system.
cobra-m3.fb4 Page 47 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC Changing the Battery MS-DOS Games Give Many games require a large amount of base memory and may not “Not enough memory” execute if many drivers or TSR (Terminate and Stay Resident) programs are installed. You may solve this problem by loading device Errors drivers and TSRs into high memory. Refer to your MS-DOS manual for details of how to do this.
cobra-m3.fb4 Page 48 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC Changing the Battery After removing the computer’s cover and the air flow guide: 1 Remove the old battery by sliding it from under the retaining clip (note the position of the cross). 2 Place the new battery in the battery holder, with the cross in the same position as the old battery, and ensure that it is properly seated. Ensure that the clip is in place and holds the battery firmly.
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cobra-m3.fb4 Page 50 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC Technical Information Needed for Troubleshooting Power Consumption All measurements are in watts (rms). Consumption at 115V / 60Hz Consumption at 230V / 50Hz 180 MHz 200 MHz 180 MHz 200 MHz Off 1.3 1.3 1.4 1.5 Windows NT1 with 55.2 55.5 54.5 54.6 HDD Accessories 1. NOTE No sleep mode, suspend mode or any APM available under Windows NT.
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cobra-m3.fb4 Page 52 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC The HP Summary Screen and Setup Program The HP Summary Screen and Setup Program This section introduces the HP Summary Screen and the HP Setup program. You can use the Summary Screen and the Setup program to configure your PC and solve configuration problems with your PC HP Summary Screen Check your PC’s configuration when you first use the PC and each time after you install, remove, or upgrade accessories.
cobra-m3.fb4 Page 53 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC The HP Summary Screen and Setup Program When you press , the HP Summary Screen, similar to the following one, will appear: VA/6xxx - Copyright 1995 Hewlett-Packard - GZ.xx.xx BIOS Version : GZ.xx.
cobra-m3.fb4 Page 54 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC The HP Summary Screen and Setup Program 2 Press while F2=Setup is displayed at the bottom of the screen. F2=Setup appears for a short period, during the POST (Power-On- Self-Test). If you fail to press in time and the start-up process continues, you will need to restart your PC to go through the POST again so you can press . 3 A display of the PC’s Setup program will appear, similar to the one below.
cobra-m3.fb4 Page 55 Wednesday, May 15, 1996 3:31 PM 3 Troubleshooting Your PC The HP Summary Screen and Setup Program You move through the Setup program by using the following keys: • The or arrows, and used to select fields in the current menu. • The key moves to the previous page and the the next page in a scrollable menu. • The Home key moves to the top item, and the bottom item, of the current menu. • Within a field selects the next lower value and next higher value.
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cobra-m4.fb4 Page 58 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP Vectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and systems as well as answer queries about usage not intended for, or not commonly used with the HP Vectra.
cobra-m4.fb4 Page 59 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Subscriptions to HP Support Assistant can be obtained with an order form which is available from the HP FIRST Faxback system. Request document number 9025 (US and Asia Pacific) or 19025 (Europe).
cobra-m4.fb4 Page 60 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services For the United States and the United Kingdom, call the number shown below and ask for representative 51. For all other locations, first call the worldwide number to obtain the number of your local sales office, then call your local sales office and ask for representative 51.
cobra-m4.fb4 Page 61 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem. Support documentation is also available.
cobra-m4.fb4 Page 62 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you.
cobra-m4.fb4 Page 63 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail.
cobra-m4.fb4 Page 64 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services HP Support Services HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. HP telephone support for your Vectra PC is available during the first year of your hardware warranty.
cobra-m4.fb4 Page 65 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available during normal business hours.
cobra-m4.fb4 Page 66 Wednesday, May 15, 1996 3:33 PM 4 Hewlett Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments.
glossary.fb4 Page 67 Wednesday, May 15, 1996 3:34 PM Glossary adapter An accessory board, that connects to the system board via an accessory board slot. BBS Bulletin Board System. A computer that uses a modem and software to serve as an information source for other computers equipped with a modem. Hewlett-Packard has a BBS that can be reached at +1 (408) 553-3500. BIOS Basic Input-Output System. Software that provides an interface between the computer hardware and the operating system.
glossary.fb4 Page 68 Wednesday, May 15, 1996 3:34 PM Glossary mass storage Any device used to store large amounts of data. Usually refers to hard disks and tape backup units. memory modules Miniature boards containing memory chips. Used for increasing the amount of memory available in the computer. multimedia Combining static media (such as text and pictures) with dynamic data (such as sound, video, and animation) on the same system. ROM Read-Only Memory.
Index A accessories installing, 11–?? accessory board installing, 26 problems, 42 Accessory boards, configuring in Windows 3.
Index P parallel port location, 3 password setting, 7 PC starting, 6 stopping, 6 PC, unpacking, 2 power disconnecting from, iv power cables, connecting, 5 printer connector, 3 installing, 3 problems, 39 problems with accessory board, 42 with software, 43 with the audio interface, 45 with the flexible disk drive, 40 with the hard disk, 40 with the printer, 39 processor upgrade installing, 29 information services, 57 Network Phone-in Support, 66 Support Assistant ordering information, 58 switch location, 49
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bckmttr.fb4 Page 73 Wednesday, May 15, 1996 3:35 PM FCC (for USA only) Federal Communications Commission Radio Frequency Interference Statement Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
bckmttr.fb4 Page 74 Wednesday, May 15, 1996 3:35 PM Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92.
bckmttr.fb4 Page 75 Wednesday, May 15, 1996 3:35 PM HP Hardware Warranty Important: This is your hardware product warranty statement. Read it carefully. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details.
bckmttr.fb4 Page 76 Wednesday, May 15, 1996 3:35 PM Customer-replaceable components–such as the keyboard or mouse–may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty, and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.
bckmttr.fb4 Page 77 Wednesday, May 15, 1996 3:35 PM HP Software Product License Agreement and Software & Product Limited Warranty The HP Software Product License Agreement and Product Limited Warranty shall govern all Software which is provided to you, the Customer, as part of the HP computer product.
bckmttr.fb4 Page 78 Wednesday, May 15, 1996 3:35 PM Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free.
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