user manual

13
Support Information
Don’t Forget to Register!
Go to: http://register.hp.com
NOTE: To view your PC product number, model number,
and serial number, press and hold the Ctrl+Alt+S keys on
the keyboard.
Registration is quick and easy, and it offers:
•
E-mail updates containing notifications about product
enhancements, the most recent support alerts, and driver
updates specific to the product(s) you own.
•
The HP Newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at:
http://subscription.support.hp.com
Where to Get Help
HP offers a wide variety of service and support options,
which are available around the clock for HP customers with
products that are either in or out of warranty.
Options to use when you need help
1 Check the setup poster and product documentation for
help with setting up and using your PC.
2 Use the support tools preinstalled right on your PC.
Help and Support Center for help with
hardware and software questions. Click
Start, and then click Help and Support.
PC Tune-up and Repair for tools to
keep your PC running smoothly. Click
Start, All Programs, PC Help & Tools.
Software Repair Wizard to guide you
through options to resolve software issues.
Click Start, All Programs, PC Help &
Tools.
3 HP Technical Support Web site. Go to:
http://www.hp.com/support
for product information, driver updates, troubleshooting,
and much more.
4 Chat online with qualified support specialists using
HP Real Time Chat. Access this feature through the Help
and Support Center on your PC.
5 If you have not solved the problem, call HP Total Care,
toll-free, by phone, 24 hours a day, seven days a
week in English, Spanish (U.S. only), and French
(Canada only) at:
HP: 1-800-474-6836 (800-HP-invent)
Compaq: 1-800-652-6672 (800-OK-Compaq)
When you call, please have your product model number,
serial number, and date of purchase available. Telephone
support is free during your limited warranty period.
Where Are My User’s
Guides?
The User’s Guides are on your PC. Click Start, All
Programs, and then User’s Guides. Documentation is
also available at http://www.hp.com/support
where you can search for the support page for your model.
Software Support
America Online
U.S.: 1-888-346-3704
Canada: 1-888-265-4357
http://www.aol.com
AT&T/SBC
1-800-400-1447
http://www.att.net
Comcast
1-800-266-2278 (1-800-COMCAST)
http://www.comcast.com
Corel
http://www.corel.com
EarthLink
Dial-up customer service
1-800-890-6356
Dial-up technical support
1-800-890-5128
Broadband customer service and technical support
1-888-829-8466
http://www.earthlink.net
MSN
1-800-386-5550
http://support.msn.com
PeoplePC Online
1-888-587-9669
http://www.peoplepc.com