HP Vectra User’s Guide
Table of Contents WELCOME TO YOUR HP VECTRA PC 1 SETTING UP YOUR PC 55 UNPACKING YOUR PC CONNECTING THE DISPLAY, MOUSE, AND KEYBOARD CONNECTING TO A NETWORK CONNECTING A PRINTER CONNECTING AUDIO ACCESSORIES CONNECTING A SCSI ACCESSORY CONNECTING THE POWER CORDS STARTING AND STOPPING YOUR PC INSTALLING AN OPERATING SYSTEM INSTALLING THE WINDOWS NT WORKSTATION OPERATING SYSTEM INSTALLING THE OS/2® OPERATING SYSTEM INSTALLING WINDOWS 95 2 USING YOUR PC 54 55 56 57 58 59 59 61 63 65 66 69 72 75 WORKING
HOW TO INSTALL ACCESSORIES INSIDE YOUR PC 88 SUPPORTED HP ACCESSORIES REMOVING AND REPLACING THE COVER REPLACING THE COVER AFTER INSTALLING ACCESSORIES MOVING THE POWER SUPPLY REPLACING THE POWER SUPPLY AFTER INSTALLING ACCESSORIES INSTALLING MEMORY MAIN MEMORY MODULES INSTALLING MORE MEMORY ON THE MGA VIDEO ADAPTER INSTALLING ACCESSORY BOARDS CONFIGURING ACCESSORY BOARDS WITH PLUG AND PLAY INSTALLING THE BOARD INSTALLING DISK DRIVES INSTALLING A HARD DISK DRIVE COMPLETING THE INSTALLATION OF A HARD DIS
IF YOU LOSE THE KEY 5 TECHNICAL INFORMATION 141 142 SYSTEM SPECIFICATIONS AUDIO FEATURES POWER CONSUMPTION INFORMATION THE PC’S MEMORY MAP IRQS, DMAS, AND I/O ADDRESSES USED BY YOUR PC AVAILABLE VIDEO RESOLUTIONS THE PC’S REAR CONNECTORS SYSTEM CONNECTORS AND SWITCHES SYSTEM BOARD CONNECTORS VIDEO ADAPTER SWITCHES SYSTEM BOARD SWITCHES RECYCLING YOUR PC 142 143 144 145 146 147 148 149 149 150 151 152 6 HEWLETT PACKARD SUPPORT AND INFORMATION SERVICES 153 INTRODUCTION 153 YOUR HP AUTHORIZED RESELLER 15
7 REGULATORY INFORMATION AND WARRANTY 168 REGULATORY INFORMATION FCC (FOR USA ONLY) HP HARDWARE WARRANTY HP SOFTWARE PRODUCT LICENSE AGREEMENT AND SOFTWARE & PRODUCT LIMITED WARRANTY 168 168 170 172
WELCOME TO YOUR HP VECTRA PC Congratulations on the purchase of your new Hewlett-Packard Personal Computer.
1 SETTING UP YOUR PC This chapter leads you through the first time installation of your HP Vectra PC. UNPACKING YOUR PC 1 When you receive your PC, unpack all of the components: • • • • the computer and power cords the display and its video cable the keyboard and mouse the manuals and disk kit. This Manual Video Cable Power Cords Display Computer Mouse Disk kit Keyboard NOTE 2 Device drivers, HP utilities, and an online Network Administrator Guide are provided in a disk kit.
3 Position the PC so that its rear connectors are easily accessible. 4 Place the display next to the computer. Installation Tools No tools are required to install your PC. However, if you plan to install a disk drive or an accessory board inside your PC, you will need a flat-blade screwdriver. See chapter 3, How to Install Accessories Inside Your PC, for more information on installing accessories.
Mouse Connector Keyboard Connector Display Connector CONNECTING TO A NETWORK The LAN Adapter installed in your PC may have two RJ-45 connectors (one for 100-Mbit/s operation and one for 10-Mbit/s operation) or one RJ-45 connector (supporting both 100-Mbit/s and 10-Mbit/s). The LAN Adapter can automatically detect which connector or network type is being used.
Let your Network Administrator know you are connecting your PC to the network. Refer to the online Network Administrator Guide (provided with the disk kit) for instructions on setting up your PC for a LAN connection. CONNECTING A PRINTER If you have a printer, connect its cable to the back of the computer and tighten the attachment screws.
CONNECTING AUDIO ACCESSORIES Your PC has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel. MIDI connector Stereo in jack Stereo out jack NOTE The internal speaker and the Stereo Out jack on the rear of your PC are deactivated when you use the Headphones jack. The internal speaker is deactivated when you use the Stereo Out jack.
NOTE: You don’t need to set a SCSI address for Plug and Play SCSI devices (SCSI devices which support the SCAM protocol). 2 Connect the SCSI accessory to your PC’s external SCSI connector with a shielded SCSI cable. (Note that Ultra SCSI is automatically disabled when an external SCSI accessory is connected.) 3 Make sure the SCSI accessory is terminated correctly—either internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).
NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories. CONNECTING THE POWER CORDS 1 If fitted, remove the warning label covering the computer’s power connector on the rear of the computer. 2 Check that the voltage selection switch has been correctly configured for your country.
Computer Power Connector Grounded Outlet Display Power Connector 4 Connect the display’s power cord and the computer’s power cord to grounded outlets. WARNING: For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC is disconnected from the power by removing the power cord from the power outlet.
STARTING AND STOPPING YOUR PC Starting Your PC 1 Press the power button on the display. Switch on the display Then switch on the PC 2 Press the power button on the PC. The PC performs a power-on self-test. If an error is detected, a message is displayed. Follow the instructions provided to correct the error. NOTE If the space bar on your keyboard has a power-on icon, you can start the PC by pressing the space bar.
Correct password Wrong password Restart the PC, then enter your password again 4 When your PC has started: • Adjust the display screen’s brightness and contrast to your needs. If the picture does not fill the screen or is not centered refer to the display’s manual for instructions. • Set the keyboard to a comfortable position.
Stopping Your PC 1 To stop your PC, make sure that you have exited all programs then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system). 2 Press the power button to stop your PC. NOTE If Windows 95 is installed, select Shutdown from the Start menu and the PC will power off. It is not necessary to press the power button.
INSTALLING THE WINDOWS NT WORKSTATION OPERATING SYSTEM The following instructions describe a simple installation of the US English version of the Windows NT Workstation operating system on a Vectra PC with a SCSI hard disk. For complete installation information, consult the manual that came with the operating system. Preparing to Install Windows NT Your PC is supplied with a disk kit, comprising one “XU/VT Boot” diskette and one “XU/VT Drivers and Documentation” CD-ROM disk.
NOTE If you are installing the US English version of Windows NT with a localized (non-US English) keyboard, you should choose the Custom Setup. The Custom Setup gives the option of selecting a localized keyboard. 5 Insert “Setup Disk #3” when prompted by the installation program. 6 When the installation program reports that no mass storage devices have been found, press S to specify an additional device. 7 Select Other by pressing [ENTER].
4 Click Continue to install the HP network driver for Windows NT. To install the driver: a Choose Do Not Detect to manually select an adapter. b Click Continue to choose a network adapter. c In the list box, choose Other and then select Continue. d Insert the duplicate “XU/VT Boot” diskette and specify the location of the drivers with A:\LAN. e Choose the displayed HP 10/100VG network adapter. 5 The system will continue with the installation.
4 Click Add. 5 Choose Creative Labs Sound Blaster 1.x, Pro, 16 from the list and click OK. 6 Confirm the proposed settings in the following dialog box, then click OK. NOTE The proposed settings will correspond, by default, with the Audio Interface settings in the HP Setup program. If an error message appears, check that the proposed settings are the same as those configured in the Setup program. Refer to chapter 4 for more information about the Setup program.
2 Highlight Operating System and select IBM OS/2. Press the [F3] key to save the setting and exit the Setup program. Installation Procedure Consult the manual that came with your OS/2 Warp installation disks for a detailed explanation of the installation procedure. When the installation program prompts you to install networking support, select No. Networking support should be installed after completing the installation of OS/2 Warp.
6 Click on the Other Adapter button, when the Select Network Adapter dialog box appears. 7 Enter D:\LAN\IBM\OS2, when asked for the file location, and click OK. 8 The HP PCI Integrated 10/100VG Interface will be displayed in the Drivers Found dialog box. Select Ethernet as the Type of LAN. 9 When the Select Network Adapter dialog box appears, the HP PCI Integrated 10/100VG Interface is highlighted in the adapter list.
This will start the MGA Display selection program. Choose your display (monitor) from the list. 3 When this selection process has completed, exit from the command prompt, shutdown the operating system, then restart the system. Changing Display Settings 1 In the OS/2 System folder, open the System Setup folder. 2 Click on the System icon and change the settings (for example, the screen resolution).
7 To install the SCSI drivers after restarting your PC, click on the Start button then: point to Settings, click on Control Panel, double-click on System, and click on the Device Manager tab. 8 Double-click on Other Device then double-click on PCI SCSI Bus Controller. 9 Click on the Driver tab and then click on the Change Driver button. 10 Click on Other Devices, then click on OK. Confirm the selection of the Adaptec AIC-7880 PCI SCSI Controller by clicking on OK.
16 Click on OK to confirm MGA Millennium Power Desk. (The files will be copied from the CD-ROM to the hard disk.) 17 Click Close in the Change Display Type folder. 18 Click Finish on the MGA Change Display Wizard. 19 Click Yes to restart in the MGA Exit Wizard dialog box. Windows 95 will restart with the new video drivers. Configuring the Display 1 Click on the Start button then: point to Programs, click on MGA Millennium Power Desk, and double-click on MGA Monitor Program.
2 USING YOUR PC This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive. WORKING IN COMFORT Thank you for choosing Hewlett-Packard equipment. To maximize your comfort and productivity it is important that you set up and use your equipment properly. This section of the User’s Guide provides guidance and hints, based on the latest ergonomic findings, to help you work in a comfortable and ergonomically low-risk environment.
What causes RSI? RSI is caused by any demanding activity that exceeds the ability of the body to do work. Common factors that are associated with RSI include too many uninterrupted repetitions of an activity or motion, performing an activity in an awkward or unnatural posture, maintaining static posture for prolonged periods, failing to take frequent short breaks, and stress. Also, certain medical conditions such as rheumatoid arthritis and diabetes may contribute to RSI.
NOTE The ISO 9241 and ANSI/HFS 100-1988 standards give ample technical recommendations on how to achieve good readability. If the image on your screen is not stable, the display may require repair or adjustment. When possible, use a program that has a simple "machine/user interface". Also, screen information should be displayed in a structured and well organized way.
Your HP keyboard may have a kickstand which can be opened or closed to raise or lower the keyboard angle. If your elbows are at about the same level as the work surface, then you may choose not to use the kickstand. If your elbows are below the work surface, you may wish to raise the back of the keyboard by using the kickstand. The point is to make sure that your hands are in a "neutral" or flat position when you use the keyboard. This means that your forearms, wrists, and hands should be in straight line.
The chair must provide a comfortable sitting position. • You should be able to easily adjust the height. Minimum range should be 40 to 52 cm (15.5 to 20.5 in) as measured from the floor. • It should have a back support that is adjustable in both height and tilt (0 to 30 degrees backwards). It is important that your lower back be correctly supported (lumbar curve of the back). • You should be able to freely swivel from side to side.
Your arms should be relaxed and loose, elbows close to your sides, with the forearms and hands approximately parallel with the floor. Your wrists should be as straight as possible while using the keyboard, mouse, or trackball. They should not have to be bent upward, downward, or to either side more than 10 degrees. Your thighs should be horizontal or bent slightly downward. Your lower legs should be near a right angle to your thighs. Your feet should rest comfortably on the floor (flat).
Incoming light should be shielded or diffused to prevent glare and distracting reflection. In cases where strong sunlight is a problem, curtains, adjustable shades, or display hoods are recommended. If possible, try not to position the display in front of windows where glare, high contrast, and reflections will interfere with your screen presentations. Try to position the display so the screen is at a right angle to the window.
Do not tilt your head forward by more than 15 degrees, and try not to turn your head toward the side. Make sure frequently used equipment is within easy reaching distance from your body. For example, if you are primarily using the keyboard, place it directly in front of you, not to the side. If you are primarily using the mouse, place it in front of your hand or arm. If you are using both a mouse and a keyboard, place them both at the same work surface height.
Make sure your arms and elbows are relaxed and loose, with your upper arm perpendicular to the floor or slightly forward (no more than 30 degrees) Keep your forearms and hands approximately parallel with the floor (elbows bent between 70 and 115 degrees) Keep your elbows close to your sides (less than 20 degrees away from your body) BIBLIOGRAPHY OF ARTICLES FOR MORE INFORMATION 1 Caisse Nationale d’Assurances: “Le travail a l’écran de visualisation”, Lucerne (Switzerland), 1991.
User Password The User Password provides these security features: • a power-on password prompt to prevent your PC being started in your absence • a keyboard lock timer which you can use to lock your PC after a specified number of minutes of keyboard inactivity • screen blanking to conceal confidential data when the PC is locked. System Administrator Password Set the System Administrator Password to protect the PC’s configuration in Setup.
3 The PC’s Setup program will appear. Date (Year/Month/Day) . . . . . . .1995 / 01 / 01 Time (Hour/Minute/Second) . . . . . 09 : 35 : 53 Windows 95 . . . . . . . . . . . . Not Installed User Preferences User Password . . . . . . . . . . Not Set Keyboard Lock Timer . . . . . . . Disabled Screen Blanking . . . . . . . . . Disabled 4 Use the ↑ or ↓ key to move the highlight to the User Password line. 5 To set your User Password, press [ENTER] once. a b Type your password and press [ENTER].
Your CD-ROM drive may be different from the drive shown here — the Headphones Socket and Volume Control may not be present. 1. Open/Close Button Opens or closes the CD-ROM drawer. 2. Emergency Eject Used to open the CD-ROM drive mechanically when the power supply is off. 3. Door Protects the CD-ROM drive from dust contamination and accidental damage. 4. Busy Indicator Glows when the drive is ready and when the drive is busy. 5.
3 Press the Open/Close button to close the drawer. The drawer can also be closed by gently pushing the drawer back into the drive. 4 To remove the CD, press the Open/Close button to open the drawer. Remove the CD. Press the Open/Close button to close the drawer. EJECTING A CD WHEN THE OPEN/CLOSE BUTTON IS DISABLED If the Open/Close button is disabled by software or a power failure, use this procedure to remove a CD: 1 Turn off the PC.
3 HOW TO INSTALL ACCESSORIES INSIDE YOUR PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC. SUPPORTED HP ACCESSORIES This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Main Memory Upgrades (ECC, 60 ns) 16 MB (2 X 8 MB), order D3553A 32 MB (2 X 16 MB), order D3555A 64 MB (2 X 32 MB), order D3554A Internal Mass Storage Devices Mounting Trays: 3.
Up to six accessory boards can be installed: three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot WARNING: For your safety, never remove the computer’s cover without first removing the power cord and any connection to a telecommunications network. Always replace the cover before switching on the computer. REMOVING AND REPLACING THE COVER 1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and display.
Disconnect the power cords 3 If necessary, unlock the cover using the key provided with the computer (the lock is on the back of the computer). 4 Lift the two securing latches at the front of the computer.
Lift the securing latches 5 Slide the cover forward until it is clear of the computer.
REPLACING THE COVER AFTER INSTALLING ACCESSORIES 1 Check that you have installed all your accessories (and removed a plastic panel from the front of the cover, if you installed a disk drive in a front shelf). 2 Check that all internal cables are safely routed. 3 Check that the cover is unlocked and the latches are outwards. 4 Place the cover in front of the computer and ensure that the two lips at the bottom of the case slide onto the two rails at the base of the computer.
Lock the cover (at the back of the computer) 7 If required, lock the cover using the key. 8 Reconnect all cables and power cables. MOVING THE POWER SUPPLY You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives. 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see "Removing and Replacing the Cover" earlier in this chapter).
Unscrew the self-retaining screws 4 Using the small handle at the base of the power supply unit, slide the power supply out of the computer until it stops—the power supply unit remains connected to the computer Slide the power supply unit clear of the computer Power supply REPLACING THE POWER SUPPLY AFTER INSTALLING ACCESSORIES
1 Check that all internal cables are safely routed. 2 Slide the power supply back into the computer. 3 Tighten the two self-retaining screws. INSTALLING MEMORY MAIN MEMORY MODULES Your PC is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 256 MB. Main memory upgrades are available in pairs of 8 MB, 16 MB, or 32 MB.
3 Slide each memory module into the slot at 90° to the system board (hold the memory module with the cutouts closest to the processor). Slide the memory module into the slot at 90° Push the module until the retaining clips click into position 4 Firmly press each memory module completely into the connector until the retaining clips click into position. 5 Repeat this procedure for each pair of memory modules you are installing.
640 x 480 2 MB 800 x 600 2 MB 1024 x 768 2 MB 1280 x 1024 2 MB WARNING: 4 MB 4 MB 8 MB Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. Handle the accessory as little as possible and with care. To install a video memory module: 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see "Removing and Replacing the Cover" earlier in this chapter).
5 Replace the MGA video adapter in the computer. 6 Install any other accessories before replacing the cover (see "Removing and Replacing the Cover" earlier in this chapter). Reconnect all cables and power cords. Completing the Video Memory Installation Procedure 1 Switch on the PC. 2 Check that the Setup program has detected and configured the Video memory. NOTE If you need to use a special video driver for your application, you may be asked to insert the CD-ROM or diskette containing the driver.
Plug and Play is an industry standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. Accessory boards which support the Plug and Play standard can be detected and configured automatically by your PC. Your PC has configurable support for Plug and Play in the system BIOS.
Windows 95 can detect and configure automatically Plug and Play accessories if Plug and Play Device Management is set to Full in the Setup program. Non-Plug and Play ISA Accessory Boards You must run the Add New Hardware wizard to configure non-Plug and Play accessories. The Add New Hardware wizard can identify automatically many accessory boards. If the Add New Hardware wizard does not recognize the accessory board, you can manually select the accessory board from a list of supported products.
Unscrew and remove the slot cover 6 Hold the board horizontally by its “top” edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 7 Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure the board’s connector engages completely with the socket and does not touch components on other boards. 8 Secure the board by replacing the slot cover screw.
Secure the board in position 9 If you install a VESA-standard video accessory board that uses the MGA video adapter, connect the accessory board’s cable to the VESA pass-through connector on the MGA adapter board. VESA Pass-Through Connector 10 If you install a Creative Labs wavetable accessory board that operates with the integrated SoundBlasterTM audio interface, connect the board’s interface cable to the wavetable interface connector on the system board.
Wavetable interface connector 11 Install any other accessories before replacing the cover (see "Replacing the Cover after Installing Accessories" earlier in this chapter). Reconnect all cables and power cords. Completing the Installation of an ISA Accessory Board If you have installed an ISA accessory board that uses IRQ 9, 10, 11, or 15, you must run the Setup program and reserve the IRQ for the accessory board. This allows PCI devices to be automatically configured.
two internal shelves for 3.5-inch hard disks two shelves for 3.5-inch disk drives three shelves for 5.25-inch disk drives INSTALLING A HARD DISK DRIVE The computer has an integrated SCSI controller and an integrated Enhanced IDE controller.
You should assign an unused SCSI address to the second SCSI hard disk drive (for example, SCSI address 1). The SCSI address is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI address. Some SCSI disk drives may have termination resistors that must be removed or disabled before installation in your computer.
Rotate the drive into position 6 Secure the drive using the screw provided. Secure the drive 7 Locate the appropriate data cable for the hard disk drive.
IDE drives should be connected to the Primary IDE Channel cable (this cable is connected to the grey connector on the system board) NOTE The IDE data cables are in a bag supplied separately with your PC SCSI drives can be connected to any free connector on the SCSI cable 8 Connect the power cable and the data cable to the rear of the drive. (The connectors are shaped to go in one way only.) Power Cable Data Cable 9 Install any other accessories before completing the installation.
2 Remove the computer’s cover (see "Removing and Replacing the Cover" earlier in this chapter). 3 Slide out the power supply to provide better access to the disk drive cables (see "Moving the Power Supply" earlier in this chapter). 4 Unscrew and remove an unused drive tray. Remove the drive tray 5 Mount the drive on the tray as shown below. Set the drive on the tray 6 Fix the drive to the tray Slide the drive tray into the drive shelf and secure it.
Slide the drive tray into the drive shelf 7 Locate the appropriate data cable for the disk drive. IDE drives should be connected to the Primary IDE Channel cable (this cable is connected to the grey connector on the system board) NOTE The IDE data cables are in a bag supplied separately w ith your PC SCSI drives can be connected to any free connector on the SCSI cable 8 Connect the data and power cables to the rear of the device. (The connectors are shaped to go in one way only.
Data Cable Power Cable 9 Slide the power supply back into position, and tighten its self-retaining screws (see "Replacing the Power Supply after Installing Accessories" earlier in this chapter). 10 Install any other accessories before replacing the cover and completing the installation. 11 "Completing the Installation of a Hard Disk Drive" later in this chapter to complete the installation. COMPLETING THE INSTALLATION OF A HARD DISK DRIVE When a SCSI Drive is Installed 1 Switch on the computer.
INSTALLING A DRIVE IN A FRONT-ACCESS SHELF These instructions explain how to install a drive (such as a disk drive, a CD-ROM drive, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions. Before Installing an IDE Device Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.
Remove; the drive tray if installing a 5.25-inch drive Slide the drive into position Secure the drive in position Mounting Rails 5 Slide the drive into the shelf. 6 Secure the drive in position using the screws provided with the drive.
Data Cable Power Cable 9 Slide the power supply back into position, and tighten its self-retaining screws (see "Replacing the Power Supply after Installing Accessories" earlier in this chapter). 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other accessories before replacing the cover and completing the installation.
3 Press [F3] to save and exit the program. INSTALLING A PROCESSOR Some operating systems support a second processor for increased performance. Contact your authorized reseller for up-to-date information. You may also replace the original processor with a faster processor. 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see "Removing and Replacing the Cover" earlier in this chapter). 3 Remove the airflow guide from above the processor socket.
5 Install the VRM module supplied with the processor. 6 Unlock the processor socket and position the processor over it. 7 Insert the new processor into the socket and lock the processor into place. Insert the processor into the socket 8 Place the heatsink on the processor and attach the retaining clips to the processor socket.
Attach the heatsink to the socket 9 Carefully set the PC in the upright position. 10 Slide the power supply back into the computer and tighten the two self-retaining screws. 11 Replace the airflow guide above the processor socket.
COMPLETING THE INSTALLATION OF A PROCESSOR 1 Verify that the system board bus speed switches are correctly configured for the processor. Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 Bus Speed Processor Speed ON OFF ON OFF OFF 60 MHz 150 MHz OFF OFF ON OFF OFF 66 MHz 166 MHz ON OFF OFF ON OFF 60 MHz 180 MHz OFF OFF OFF ON OFF 66 MHz 200 MHz NOTE If two processors are installed, both must operate at the same bus speed and processor speed.
4 TROUBLESHOOTING YOUR PC AND USING THE SETUP PROGRAM This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program. SOLVING PROBLEMS If you have a problem with your PC, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance. If Your PC Does Not Start • If nothing appears on your display, see "If Your PC Does Not Start" in this chapter.
• If an accessory board does not work, see "If an Accessory Board Does Not Work" in this chapter. If Your PC Has a Software Problem • If you have forgotten your passwords, see "If You Have Forgotten Your Password" in this chapter. • If you can’t start the Setup program, "If You Can't Start the Setup Program" in this chapter. • If the date and time are incorrect, "If the Date and Time Are Incorrect" in this chapter.
g Verify that any switches and jumpers on the accessory boards are properly set (refer to the manuals that came with each board). h Check that the switches on the system board are properly set (refer to "System Connectors and Switches" in chapter 5). i Replace the cover (refer to "Replacing the cover After Installing Accessories" in chapter 3). j Connect all cables and power cords (refer to chapter 1). k Turn on the display and computer.
4 Switch the computer OFF and then ON to initialize the system ROM. If an Error is detected by the Power-On-Self-Test If an error is detected when the PC starts, the Error Message Utility (EMU) is launched. • Follow the instructions provided by the EMU. • If prompted by the EMU, press [F2] to run Setup and correct the error (refer to "Using the HP Setup Program" in this chapter for information on using Setup). • Press [F1] to continue and ignore the error.
BIOS Error Messages that May Prevent Your PC From Starting: Cannot start from hard disk (A new drive may need to be partitioned and formatted). For more information refer to your manual. To continue without an explanation, just press F1. Insert system diskette in drive. Press any key to continue. Explanation: There is no operating system installed on your hard disk.
Operating System Messages that May Prevent Your PC From Starting: Non-system disk or disk error What you should do: Not ready error reading (or writing) drive x Explanation: Remove the diskette, or replace it with the proper operating system diskette, and press any alphanumeric key to continue. The device specified in the error message is not ready to accept or transmit data. This could occur if: • The diskette has not been inserted correctly.
If You Cannot Use Any Video Resolution Higher Than 640 X 480 If you cannot select a video resolution higher than 640 X 480, you should clear the contents of the CMOS memory. To clear the configuration: 1 Switch off the PC and remove the cover (refer to chapter 3 for instructions). 2 Set the system board switch 1 (CONFG) on the switch block to ON to clear the configuration from the CMOS memory (refer to "System Board Switches" in chapter 5 for the switch location).
Remove the mouse ball Clean the mouse rollers Clean the mouse ball IF YOUR PRINTER DOES NOT WORK 1 Verify that the power cord is plugged into the power outlet and into the printer. 2 Make sure the printer’s power switch is ON. 3 Check that the printer is on-line. 4 Examine the paper feed mechanism for a paper jam. 5 Verify that you have the correct cable for the printer. Make sure that it is securely connected to the correct connector (port) on the PC and printer.
2 Check you are using a diskette that is the right density. You should use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette). 3 Check that the flexible disk drive has not been disabled in Setup (refer to "Using the HP Setup Program" in this chapter). a There are two options in the Security Features section of Setup which may be used to disable or enable: • the flexible disk drives • writing to flexible disks.
IF YOUR PC HAS A SOFTWARE PROBLEM IF YOU HAVE FORGOTTEN YOUR PASSWORD • • If you forget the User Password and the System Administrator Password is set and known: 1 Restart the PC. If the keyboard is locked, unplug the power cord and plug it in again. 2 Wait for the message . 3 Press [F2] to start Setup. 4 Type the System Administrator Password to enter Setup. 5 Highlight the User Password field and set a new User Password. 6 Press [F3] to save the new User Password and exit Setup.
3 Switch on the PC to erase the memory. 4 Check that error codes 0240 and 0130 are displayed, and wait until the PC has started. 5 Switch off the PC. 6 Set the system board switch 1 (CONFG) on the switch block to OFF to re-enable the configuration. 7 Replace the cover (refer to chapter 3). 8 Switch on the PC and run Setup by pressing [F2] when appears. (Error code 0130 will appear when the PC starts.) 9 Press F[3] to save the configuration and exit from Setup.
The Volume is Too Low The computer has two output jacks, Stereo Out on the rear of the computer and a headphones jack on the front panel, which provide the same output signal. This is a low-distortion output that cannot drive (without amplification) low-impedance devices such as speakers. If you plug devices with a low-impedance (less than 32 ohms) into the Stereo Out jack or the headphones jack, the volume will be low.
• Ensure that the disk in the CD-ROM drive is an audio disk and not a Photo CD or data CD. • If using headphones or external speakers, check that they are properly connected (see chapter 1). • Check that the CD audio cable is correctly installed and is connected to the system board. CD-ROM Drive is Idle If the CD-ROM drive does not appear to be working, try accessing the disk by clicking on the CD-ROM drive icon or drive letter assigned to the CD-ROM drive by your operating system.
appears for only a few seconds, just after the beeps signalling the end of the selftest. 3 The PC’s Setup program will appear. System BIOS (Version x.xx.xx) Video Adapter (MGA Millenium 2 MB, Video BIOS version xx.xx) System Board (Pentium™) Pro, XXX MHz) Memory (xx MB, 640 KB base, 384 KB Reserved, XX Ext.
UNDERSTANDING THE SETUP PROGRAM This section of the book only explains the important Setup options that are not described elsewhere in this User’s Guide. The built-in Setup program is accessed by pressing [F2] during the PC’s Power-On-Self-Test. For more information about Setup options, highlight an option and press [F1] for contextsensitive online help. If you have a printer connected to your computer, press [F10] to print out the current Setup configuration.
User Preferences User Password . . . . . Keyboard Lock Timer . . Screen Blanking . . . . Key Autorepeat Speed . Delay before Autorepeat Power-on Numlock State Keyboard Power On . . . Memory Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Not Set/Set Disabled/Enabled Enabled/Disabled 2 to 30 per second 0.
If no devices are installed on the second IDE channel, you should highlight Secondary Integrated Channel and select Disabled. This will make more system resources available for other system components. IDE Primary Channel Device 1 . . . . . . . . . Device 2 . . . . . . . . . Data Transfer Speed . . . Translation Method . . . . Primary Integrated Channel IDE Secondary Channel Device 1 . . . . . . Device 2 . . . . . . Data Transfer Speed Translation Method . Secondary Integrated . . . . . . . . . . . . .
Security Features Some of the Security Features options will not be available if you have selected Windows 95 … Installed. Security Features System Administrator Password . Start with Keyboard Locked . . Flexible Disk Drives . . . . . Writing on Flexible Disks . . . Plug and Play Device Management . . . . .
NOTE These options may not be available if Windows 95 is installed on your computer. Configuring Audio Use these options to reserve system resources for the computer’s integrated SoundBlaster™ audio interface. If you do not want to use the audio interface, you should highlight the Audio Interface option and select Disabled. This will make more system resources available for other system components. Audio Audio Interface . . . . . . Base I/O Address . . . . . IRQ Channel . . . . . . . .
IRQ 12 is used by the mouse. If you do not use a mouse, IRQ 12 can be used by accessory boards. Viewing the PC Serial Number If your computer supports a Serial Number, it can viewed here. PC Serial Number . . . . . . . . . Not Available/1234567890 USING THE SCSISELECT UTILITY WARNING: The SCSISelect utility is intended for advanced users only. Note that the SCSISelect options displayed on your screen may be different from those described here.
Configure/View Interface Settings Menu We recommend that these settings are not changed. SCSISelect™ Utility v1.00 Configuration SCSI Channel Interface Definitions Interface SCSI ID . . . . . . . . . . 7 SCSI Parity Checking . . . . . . . . Enabled Additional Options SCSI Device Configuration . . . . . . Press Advanced Configuration Options . . .
SCSI Device Configuration Menu This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which SCSI ID it uses. SCSISelect™ Utility v1.00 SCSI Device Configuration SCSI Device ID Initiate Sync Negotiation Maximum Sync Transfer Rate Enable Disconnection #0 yes 10.0 yes #1 yes 10.0 yes #2 yes 10.0 yes #3 yes 10.0 yes #4 yes 10.0 yes #5 yes 10.0 yes #6 yes 10.0 yes #7 yes 10.
SCSISelect™ Utility v1.00 Advanced Configuration Options SCSI Bus Reset at Interface Initialization Enabled Options Listed Below Have NO EFFECT if the BIOS is Disabled Interface BIOS Support Removable Disks Under BIOS as Fixed Disks Extended BIOS Translation for DOS Drives > 1 GByte BIOS Support for More Than 2 Drives (MS-DOS 5.
• Format Disk This utility can be used to perform a low-level format of a hard disk. Most SCSI disks are preformatted and do not need low-level formatting. • Verify Disk Media This utility scans for media defects on the selected SCSI device. Press the [ESC] key to abort this utility. IF THE SCSI HARD DISK STOPS WORKING If the SCSI subsystem has been operating properly for a reasonable length of time, and if no specific errors appear on the display, the problem may be due to equipment failure.
5 TECHNICAL INFORMATION This chapter provides technical information about your PC.
Feature: Description: Accessory slots Three 32-bit PCI slots, one combo ISA/PCI slot, two 16-bit ISA slots Keyboard/Mouse HP keyboard with mini-DIN connector HP mouse with mini-DIN connector Characteristics: Description: Weight (excluding keyboard and display) 15 kilograms (33 pounds). Dimensions 40.5 cm (D) by 21 cm (W) by 41.5 cm (H) (15.95 inches by 8.27 inches by 16.34 inches). Footprint 0.085 m2 (0.91 sq ft). Storage temperature -40 °C to 70°C (-40 °F to 158 °F).
Audio Features (contd.
Typical Power Consumption/Availability for ISA Accessory Slots +5 V 1 A limit per slot (limited by system board) +12 V 0.2 A limit per slot (limited by system board) -5V 0.2 A total power limit (limited by power supply) -12 V 0.5 A total power limit (limited by power supply) Typical Power Consumption/Availability for PCI Accessory Slots +3.3 V 2.5 A maximum per slot +5 V 2.5 A maximum per slot +12 V 0.2 A maximum per slot -12 V 0.
IRQS, DMAS, AND I/O ADDRESSES USED BY YOUR PC The IRQ, DMA, and I/O address mappings shown here are for a PC with a basic configuration. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC.
I/O Addresses used by PC 170h - 177h 1F0h - 1F7h integrated IDE controller (secondary channel) integrated IDE controller (primary channel) 220h - 22Fh 278h - 27Fh SoundBlaster audio parallel port 2 2E8h - 2EFh 2F8h - 2FFh serial port 4 serial port 2 300h - 301h 330h - 331h MPU-401 MIDI interface MPU-401 MIDI interface 376h 377h 378h - 37Fh integrated IDE controller (secondary channel) integrated flexible disk controller parallel port 1 388h - 38Bh 3E8h - 3EFh 3F0h - 3F5h music controller serial
THE PC’S REAR CONNECTORS
SYSTEM CONNECTORS AND SWITCHES SYSTEM BOARD CONNECTORS Fan Connector Processor 1 Processor 2 Status Panel Connector Primary IDE Connector Flexible Drive Connector Secondary IDE Connector SCSI Connector Microphone PCI Slots CD-ROM Audio Audio Control Panel Wavetable Connector ISA Slots Loudspeaker External Start Connector System Board Switches
VIDEO ADAPTER SWITCHES Video Adapter Switches The Matrox video adapter has a Flash BIOS. This gives you the possibility of upgrading the video BIOS when updates are made available by Matrox. Switch Use Switch Block to: 1 Flash EEPROM Switch for VGA BIOS: • OFF to prevent Video BIOS upgrades — DEFAULT • ON to allow Video BIOS upgrades.
SYSTEM BOARD SWITCHES System Board Switches Switch Use Switch Block to: 1 - CONFG Retain or clear the configuration stored in EEPROM: • OFF to retain configuration — DEFAULT • ON to clear configuration. 2 - PSWRD Enable or clear (and disable) User and System Administrator Passwords stored in EEPROM: • OFF to enable passwords — DEFAULT • ON to clear passwords.
RECYCLING YOUR PC HP has a strong commitment toward the environment. Your HP Personal Computer has been designed to respect the environment as much as possible. HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA. As many parts as possible are reused. The remainder is recycled.
6 HEWLETT PACKARD SUPPORT AND INFORMATION SERVICES INTRODUCTION Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service.
HP SUPPORTPACK HP’s three-year SupportPack is available from your local reseller. It must be purchased within 30 days of purchasing your HP Vectra. The concept of SupportPack is simple. It allows you to extend your one-year on-site hardware warranty to a three-year on-site hardware warranty, offering next day on-site response. SupportPack is valid for the piece of equipment for which it was bought, but is not transferable from one piece of equipment to another.
As a preferred Hewlett Packard customer, you are invited to join CompuServe at no initial charge. For the United States and the United Kingdom, call the number shown below and ask for representative 51. For all other locations, first call the worldwide number to obtain the number of your local sales office, then call your local sales office and ask for representative 51.
INTERNET—FTP LIBRARY SERVICE Hewlett-Packard provides a library service which offers the latest versions of drivers, BIOS and utilities and other information about HP products. This library service is available if you have FTP access to the Internet, whatever your location. Alias Name ftp-boi.external.hp.
ORDERING DRIVERS AND BIOS ON DISKETTE{XE "DRIVERS"}{XE "BIOS"} You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering diskettes is set out in the table below: North and Latin America Europe Phone +1 (970) 339 7009 Monday - Saturday 24 hours per day Phone +44 (1429) 865511 Monday - Friday 8.30 a.m. - 6.00 p.m.
Lifeline Telephone support is available during the second and third years of hardware warranty, via the Lifeline program, which is a fee-based service. The HP telephone support service does NOT provide free telephone support for PCs configured as network servers. If you do configure your PC as a network server, you are advised to contact your HP reseller to purchase a network phone-in support contract, which will provide you with a fee-based telephone support service.
LIFELINE TELEPHONE SUPPORT Lifeline is a fee-based telephone support program for Vectra PCs available after the one-year telephone support provided as part of the hardware warranty has expired. Your call can either be charged to your phone bill at a per minute rate or to your credit card (Visa, Mastercard or American Express) at a flat fee. The charge begins AFTER you have been put in contact with a support technician.
SUMMARY The table below summarizes the services and support available from HP or authorized resellers.
HEWLETT-PACKARD MARKETING HEADQUARTERS Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here. ASIA Far East Sales Region Hdqtrs Hewlett-Packard Asia Ltd. 22/F Peregrine Tower Lipp Centre 89 Queensway, Central Hong Kong LATIN AMERICA Hewlett-Packard Latin Am.
HP WORLD WIDE WEB SERVER Access the HP World Wide Web server for technical information, to download new drivers, utilities, and flash BIOS upgrades. Point your WWW browser at: http://www.hp.com HP ANONYMOUS FTP SERVER Access the HP Anonymous FTP server to download new drivers, utilities, and flash BIOS upgrades. FTP to IP address: xxx.x.xx.x EUROPEAN CUSTOMER SUPPORT CENTER For assistance from the HP European Customer Support Center, the number is: +00 000 0000.
GLOSSARY 100VG-AnyLAN Refers to the 100 Mbit/s network technology over voice grade cable that is compatible with the proposed IEEE 802.12 standard. This technology guarantees access to any end node that requests to transmit, while ensuring priority access to end nodes that require consistent, continuous access for applications such as full-motion video or video conferencing. adapter An accessory board, that connects to the system board via an accessory board slot. BBS Bulletin Board System.
DIMM Dual In-line Memory Module. These memory modules provide a 64-bit data path for improved system performance. device driver Software that enables the computer to interface with a specific peripheral, such as a printer or display. DSP Digital Signal Processor. ECC Error Correcting Code can detect and correct data errors in memory modules. expansion slot A slot inside the computer, connected to the system board, that can be used for accessory boards.
memory modules Miniature boards containing memory chips. Used for increasing the amount of memory available in the computer. MID files Standard file format used to store MIDI sequence information. MIDI Musical Instrument Digital Interface. An international hardware/ software standard that specifies the cable and hardware interface that allows several devices, instruments, and computers to interchange music codes and events.
ROM Read-Only Memory. Computer memory used to store parts of the computer’s operating system permanently. ROM chips can contain instructions and data. SCAM SCSI Configured Automatically. A protocol which automatically assigns device IDs to SCSI devices which support SCAM. SCSI Small Computer System Interface. A high-speed data bus used for connecting hard disks, tape drives, and other accessories to your computer. SCSI chain Devices connected on a single SCSI bus.
VOC files Proprietary digital audio format developed by Creative Labs, Inc. Most digital audio adheres to the Microsoft WAV format. WAV files A Microsoft file format for storing digital audio data.
7 REGULATORY INFORMATION AND WARRANTY REGULATORY INFORMATION DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name and Address: HEWLETT-PACKARD Boulevard Steve Biko 38090 Villefontaine FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VE 5/series 2 Conforms to the following Product Specifications: SAFETY EMC International: IEC 950: 1991+A1+A2 IEC 825-1: 1993 (*) Europe: EN 60950: 1992+A1+A2 EN 60825-1:1994 (*) (*) applicable whe
and uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Notice for Japan Notice for Korea HP HARDWARE WARRANTY IMPORTANT This is your hardware product warranty statement. Read it carefully. Warranty terms may be different in your country. If so, your Authorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details. Three Year Limited Hardware Warranty Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, or province to province. Limitation of Liability and Remedies The remedies provided above are the customer’s sole and exclusive remedies. In no event shall HP be liable for any direct, indirect, special, incidental, or consequential damages, whether based on warranty, contract, tort, or any other legal theory.
Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office.
LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE COMPUTER AND SOFTWARE FOR A FULL REFUND. Software License Agreement In return for payment of the applicable fee, Hewlett-Packard grants the Customer a license in the software, subject to the following: 1. USE.
Software Product Limited Warranty Ninety-Day Limited Software Warranty HP warrants for a period of NINETY (90) DAYS from the date of the purchase that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software will be uninterrupted or error free. In the event that this software product fails to execute its programming instructions during the warranty period, Customer’s remedy shall be a refund or repair.
