HP Pavilion x2 Detachable PC (model number 10-k0XX) Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 3 Finding your hardware and software information ................................................................................................ 3 Locating hardware ..................
Webcam module .................................................................................................................................................. 29 Speakers .............................................................................................................................................................. 30 Middle frame ........................................................................................................................................................
1 Product description Category Description Product Name HP Pavilion x2 Detachable PC (model number 10-k0XX) Processor Intel® Atom Z3736F 1.33-GHz quad core processor soldered-on-circuit (SoC) Panel 10.1-in (1280×800), Antiglare (AG), light-emitting diode (LED), WXGA, TouchScreen display panel Graphics Internal graphics: Intel 7th generation graphics and media encode/decode engine 2D/ 3D graphics Supports DX11, OpenGL 3.0 (OGL 3.0), OpenCL 1.2 (OCL 1.2), and OpenGLES 2.0 (OGLES 2.
Category Description Multitouch gestures enabled for clickpad Power requirements Supports a 2-cell, 35-Wh battery (non-removable), USB charging Supports a 15-W AC adapter with DC plug and localized cable plug support 2 Operating system Preinstalled: Microsoft® Windows® 8.
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your tablet: 1. From the Start screen, type control panel, and then select Control Panel. ‒ or – From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select System and Security, select System, and then click Device Manager in the left column. A list displays all the devices installed on your tablet.
Display Item Component Description (1) Speakers (2) Produce sound. (2) Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To use the webcam, from the Start screen, type camera, and then select Camera from the list of applications. 4 (3) Webcam light On: The webcam is in use. (4) Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment.
Top edge Item Component Description (1) Internal microphones (2) Record sound. (2) Power button ● When the tablet is off, press the button to turn on the tablet. ● When the tablet is on, press the button briefly to initiate Sleep. ● When the tablet is in the Sleep state, press the button briefly to exit Sleep. ● When the tablet is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Left edge Item Component Description (1) Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
Right edge Item Component Description (1) Power connector Connects an AC adapter. (2) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. (3) HDMI port Connects an optional video or audio device, such as a highdefinition television, any compatible digital or audio component, or a high-speed HDMI device. (4) Memory card reader Reads optional memory cards that store, manage, share, or access information.
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the product number and serial number The tablet product number (1) and serial number (2) are located on the tablet bottom edge. This information may be needed when travelling internationally or when contacting support.
Tablet major components Item Component Spare part number (1) Back cover 792587-001 (2) Docking port board (includes cable double-sided adhesive) 784418-001 (3) Audio jack board (includes cable and double-sided adhesive) 784416-001 (4) Display panel cable 784414-001 (5) Battery, 2-cell, 35-Wh, (includes cable and double-sided adhesive) 789609-001 (6) Speaker Kit (includes left and right speakers and cables) 784422-001 (7) System board equipped with an Intel Atom Z3736F 1.
Item Component Spare part number (10) Middle frame 789647-001 (11) Display panel assembly, 10.
Component Spare part number In pale lavender finish: For use in Brazil 788479-201 For use in Canada 788479-DB1 For use in Germany 788479-041 For use in Latin America 788479-161 For use in the Netherlands 788479-B31 For use in Russia 788479-251 For use in Saudi Arabia 788479-171 For use in Turkey 788479-141 For use in the United Kingdom 788479-031 For use in the United States 788479-001 In tiffany blue finish: For use in Brazil 788478-201 For use in Canada 788478-DB1 For use in the
Sequential part number listing 12 Spare part number Description 651046-001 Thermal Material Kit (includes replacement thermal material) 784414-001 Display panel cable 784415-001 Keyboard with TouchPad in moonstone gray finish for use in the United States 784415-031 Keyboard with TouchPad in moonstone gray finish for use in the United Kingdom 784415-041 Keyboard with TouchPad in moonstone gray finish for use in Germany 784415-051 Keyboard with TouchPad in moonstone gray finish for use in Franc
Spare part number Description 788478-131 Keyboard with TouchPad in tiffany blue finish for use in Portugal 788478-141 Keyboard with TouchPad in tiffany blue finish for use in Turkey 788478-161 Keyboard with TouchPad in tiffany blue finish for use in Latin America 788478-171 Keyboard with TouchPad in tiffany blue finish for use in Saudi Arabia 788478-201 Keyboard with TouchPad in tiffany blue finish for use in Brazil 788478-211 Keyboard with TouchPad in tiffany blue finish for use in Hungary 78
14 Spare part number Description 791079-003 Duck head adapter for use in the United Kingdom 791079-008 Duck head adapter for use in North America 791079-009 Duck head adapter for use in Europe and South Korea 791079-012 Duck head adapter for use in Brazil 791102-001 15-W AC adapter with USB extension cable 792587-001 Back cover Chapter 3 Illustrated parts catalog
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screw driver ● Phillips P0 screw driver ● Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures This chapter provides removal and replacement procedures for authorized service provider only parts. CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.
5. Remove the back cover (4). Reverse this procedure to install the back cover.
Docking port board NOTE: The microphone spare part kit includes the cable. Description Spare part number Docking port board (includes cable) 784418-001 Before removing the docking port board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
Battery Description Spare part number Battery 2-cell, 35-Wh, (includes cable and double-sided adhesive) 789609-001 Before removing the battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
2. Detach the battery (2) from the display panel assembly. (The battery is attached to the display panel assembly with double-sided adhesive.) 3. Remove the battery. Reverse this procedure to install the battery.
Display panel cable Description Spare part number Display panel cable 784414-001 Before removing the display panel cable, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 19). 5.
Audio jack board Description Spare part number Audio jack board (includes cable and double-sided adhesive) 784416-001 Before removing the audio jack board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Reverse this procedure to install the audio jack board and cable. System board Description Spare part number System board equipped with an Intel Atom Z3736F 1.33-GHz quad core processor (SoC), a graphics subsystem with UMA memory, and 2.
2. Remove the four Phillips PM1.5×3.3 screws (1) and the Phillips PM1.9×3.3 screw (2) that secure the system board to the display panel assembly. 3. Remove the system board (3).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the display panel assembly and the system board components each time the system board is removed. Replacement thermal material is included with the system board and system board spare part kits. Replacement thermal material is also included in the Thermal Material Kit, spare part number 651046-001. The following illustration shows the replacement thermal material locations on the system board (1) and the display panel assembly (2).
Webcam module Description Spare part number Webcam module (includes cable and double-sided adhesive) 784425-001 Before removing the webcam module, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
4. Remove the webcam module (4). NOTE: When removing the webcam module, the microphone rubber covers (5) may be inadvertently removed. Reinstall the rubber covers if they are removed. 5. Remove the webcam module and cable. Reverse this procedure to install the webcam module. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 784422-001 Before removing the speakers, follow these steps: 1. Turn off the tablet.
1. Disconnect the speaker cable (1) from the system board. 2. Release the ground tape (2) that secures the speaker cable to the display panel assembly. 3. Release the speaker cable from the clips (3) and routing channel built into display panel assembly. 4. Remove the four Phillips PM1.9×4.7 screws (4) that secure the speakers to the display panel assembly. 5. Remove the speakers (5). Reverse this procedure to install the speakers.
Middle frame Description Spare part number Middle frame 789647-001 Before removing the middle frame, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4. Remove the back cover (see Back cover on page 19). 5.
Power/volume button board Description Spare part number Power/volume button board (includes cable) 784417-001 Before removing the power/volume button board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
3. Remove the power/volume button board (3) and cable. Reverse this procedure to install the power/volume button board.
6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the tablet, and the amount of system and extended memory.
1. Connect an optional USB keyboard (purchased separately) to the tablet. 2. Turn on or restart the tablet, quickly press esc, and then press f10. Downloading a BIOS update CAUTION: To reduce the risk of damage to the tablet or an unsuccessful installation, download and install a BIOS update only when the tablet is connected to reliable external power using the AC adapter.
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the tablet hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. To start HP PC Hardware Diagnostics UEFI: 1.
7 Specifications Metric U.S. Width 26.40 cm 10.4 in Depth 17.00 cm 6.7 in Height 0.97 cm 0.38 in Weight (lowest weight configuration) 598 g 1.32 lb Input power 5 V dc @ 3A - 15W Dimensions (landscape orientation) NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding 240 V rms. NOTE: The tablet operating voltage and current can be found on the system regulatory label.
8 Backing up, restoring, and recovering This chapter provides information about the following processes: ● Restoring and recovering your system ● Restoring and recovering your system Creating recovery media and backups 1. After you successfully set up the tablet, create HP Recovery media. This step creates a backup of the HP Recovery partition on the tablet. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
● You can also use a high-quality blank USB flash drive to create recovery media. ● Be sure that the tablet is connected to AC power before you begin creating the recovery media. ● The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD.
Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the tablet to its original factory state by using the HP Recovery media that you created or by using the HP Recovery partition (select models only). If you have not already created recovery media, see Creating HP Recovery media on page 39.
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up all personal files. 2. Insert the HP Recovery media that you created, and then restart the tablet. NOTE: If the tablet does not automatically restart in HP Recovery Manager, change the tablet boot order. See Changing the tablet boot order on page 42. 3.
9 Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used.
44 Country/region Accredited agency Applicable note number Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No.
10 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/ recycle.
Index A AC adapter, spare part number 10, 14 ambient light sensor 4 audio jack board removal 25 spare part number 9, 12, 25 audio, product description 1 audio-in jack 6 audio-out jack 6 B back cover removal 19 spare part number battery removal 22 spare part number buttons power 5 volume 7 9, 14, 19 9, 13, 22 C cables, service considerations 15 components display 4 top edge 5 connectors, service considerations 15 D display components 4 display panel assembly, spare part number 10, 12, 19 display panel cab
S Screw Kit, spare part number 11, 12 sensor, product description 1 service considerations cables 15 connectors 15 plastic parts 15 serviceability, product description 2 Speaker Kit, spare part number 9, 12, 30 speakers location 4 removal 30 spare part number 9, 12, 30 system board removal 26 spare part numbers 9, 13, 26 T tablet major components 9 specifications 38 Thermal Material Kit, spare part number 9, 12, 26 tools required 15 top edge components 5 touch board, spare part number transporting guideline
