Reference Guide

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HP Customer Support Services
How to get the latest software/agent firmware
You can download a compressed file containing the latest version of the module
software for the LanRover/10A by Shiva: j3230a.exe
from the World Wide Web, HP FTP Library Service, CompuServe, and HP BBS. After
you download the file, extract the file by typing:
filename /x. For example, j3230a.exe /x.
World Wide Web
http://www.hp.com/go/network_city
Select the “Support” section.
From this web site you can also download information on the HP networking products.
If you have a growing network, download the Designing HP AdvanceStack Workgroup
Networks Guide or call 1-800-752-0900 to receive a copy through the mail.
HP FTP Library Service
1. FTP to Internet IP Address — ftp ftp.hp.com.
2. Log in as anonymous and press [Return] at the password prompt.
3. Enter bin to set the transfer type.
4. Enter cd /pub/networking/software.
5. Enter get
filename to transfer the file to your computer, then quit.
CompuServe
1. Login to CompuServe.
2. Go to the “hp” service.
3. Select “HP Systems, Disks, Tapes, etc.”
4. Select “Networking Products” library.
5. Download
filename then quit.
HP BBS
Set your modem to no parity, eight bits, 1 stop bit, set speed up to 14400 bps, and with
your telecommunication program (e.g., Windows Terminal) dial [phone] in the
U.S. to get the latest software for your HP networking product. For other countries,
see http://www.hp.com/cposupport/eschome.htm to get local BBS numbers.
Obtain the latest firmware (j3230a.exe) from
World Wide Web: http://www.hp.com/go/network_city
HP FTP Library: ftp ftp.hp.com
HP BBS: [phone]
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