Maintenance and Service Guide
Table Of Contents
- Product description
- Getting to know your computer
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for authorized service provider parts
- Component replacement procedures
- Preparation for disassembly
- Bottom cover
- Battery
- Hard drive
- WLAN module
- Solid-state drive
- Optane memory module
- Memory module
- Solid-state drive board
- Card reader board
- USB board
- Audio board
- TouchPad button board
- Fingerprint reader
- Fan
- Heat sink
- System board
- Display assembly
- Power connector (DC-in) cable
- Speakers
- Top cover with keyboard
- Component replacement procedures
- Using Setup Utility (BIOS)
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index

Table 1-1 Product components and their descriptions (continued)
Category Description
HD (1366 × 768), anti glare, SVA (select products only)
Full high-denition (FHD) (1920 × 1080), anti glare, SVA
Full high-denition (FHD) (1920 × 1080), anti glare, UWVA
Memory Two SODIMM memory module slots, non-customer-accessible/non-upgradable (Core processors)
Supports up to 16 GB of system memory
DDR4-2400 dual channel support (8th generation Core processors)
DDR4-2133 dual channel support (7th generation Core processors)
Supports the following congurations:
● 16 GB (8 GB × 2)
● 12 GB (8 GB × 1 + 4 GB × 1)
● 8 GB (8 GB × 1 or 4 GB × 2)
● 4 GB (4 GB × 1)
One SODIMM memory module slot, non-customer-accessible/non-upgradable (Pentium and Celeron
processors)
DDR4-2400 dual channel support
Supports the following congurations:
● 8 GB (8 GB × 1)
● 4 GB (4 GB × 1)
Storage Support for 7.0 mm/7.2 mm, SATA, 2.5-inch hard drive
Support for solid-state drive + hard drive (select products only)
Support for M.2 SATA/PCIe solid-state drive (select products only)
Single hard drive congurations
2 TB, 5400 rpm, 7.0 mm
1 TB, 5400 rpm, 7.2 mm
500 GB, 5400 rpm, 7.0 mm
Dual storage congurations (select products only)
256 GB, PCIe, value, solid-state drive + 1 TB, 5400 rpm, 7.2 mm hard drive
256 GB, SATA, TLC, solid-state drive + 1 TB, 5400 rpm, 7.2 mm hard drive
128 GB, SATA, TLC, solid-state drive + 2 TB, 5400 rpm, 7.2 mm hard drive
M.2 SATA-3, TLC, solid-state drive (select products only)
256 GB
128 GB
M.2, PCIe, NVMe, value, solid-state drive
512 GB
2 Chapter 1 Product description










