Maintenance and Service Guide
Table Of Contents
- Product description
- Getting to know your computer
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for authorized service provider parts
- Component replacement procedures
- Preparation for disassembly
- Bottom cover
- Battery
- Hard drive
- WLAN module
- Solid-state drive
- Optane memory module
- Memory module
- Solid-state drive board
- Card reader board
- USB board
- Audio board
- TouchPad button board
- Fingerprint reader
- Fan
- Heat sink
- System board
- Display assembly
- Power connector (DC-in) cable
- Speakers
- Top cover with keyboard
- Component replacement procedures
- Using Setup Utility (BIOS)
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index

Table 1-1 Product components and their descriptions (continued)
Category Description
Full-sized, 3-coat paint, backlit, island-style keyboard with numeric keypad
TouchPad requirements
Image sensor
MultiTouch gestures enabled
Precision TouchPad support
Support for Modern TrackPad gestures
Taps enabled as default
Power
requirements
Battery
3-cell, 41 Whr, prismatic/polymer battery
Battery life enhancement
Supports battery fast charge
AC adapter
65 W HP Smart AC adapter (EM) with power cord
65 W HP Smart AC adapter with power cord
45 W HP Smart AC adapter with power cord
Power cord
1.0 m conventional power cord with a C5 connector
1.0 m conventional power cord with a C5 connector + Japan plug adapter
Security Fingerprint reader
Support for Trusted Platform Module (fTPM) 2.0 (rmware-based)
Operating
system
FreeDOS 2.0
Windows® 10 Home 64
Windows 10 Home 64 Chinese Market CPPP
Windows 10 Home 64 High-End Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language Africa Market PPP
Windows 10 Home 64 Plus Single Language APAC EM PPP
Windows 10 Home 64 Plus Single Language India Market PPP
Windows 10 Home 64 Plus Single Language Indonesia Market PPP
Windows 10 Home 64 Single Language
Windows 10 Home 64 Single Language Africa Market PPP
Windows 10 Home 64 Single Language APAC EM PPP
4 Chapter 1 Product description










