Maintenance and Service Guide
Table Of Contents
- Product description
- Getting to know your computer
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for authorized service provider parts
- Component replacement procedures
- Preparation for disassembly
- Bottom cover
- Battery
- Hard drive
- WLAN module
- Solid-state drive
- Optane memory module
- Memory module
- Solid-state drive board
- Card reader board
- USB board
- Audio board
- TouchPad button board
- Fingerprint reader
- Fan
- Heat sink
- System board
- Display assembly
- Power connector (DC-in) cable
- Speakers
- Top cover with keyboard
- Component replacement procedures
- Using Setup Utility (BIOS)
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index

Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. Labels may be in paper form or imprinted on the
product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you
may be asked for the serial number, the product number, or the model number. Locate this information
before you contact support.
Table 2-10 Service label components
Component
(1) Product name
(2) Product ID
(3) Serial number
(4) Warranty period
● Regulatory label(s)—Provide(s) regulatory information about the computer.
● Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
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