Maintenance and Service Guide
Table Of Contents
- Product description
- Getting to know your computer
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for authorized service provider parts
- Component replacement procedures
- Preparation for disassembly
- Bottom cover
- Battery
- Hard drive
- WLAN module
- Solid-state drive
- Optane memory module
- Memory module
- Solid-state drive board
- Card reader board
- USB board
- Audio board
- TouchPad button board
- Fingerprint reader
- Fan
- Heat sink
- System board
- Display assembly
- Power connector (DC-in) cable
- Speakers
- Top cover with keyboard
- Component replacement procedures
- Using Setup Utility (BIOS)
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index

Memory module
NOTE: Primary and expansion memory is installed in a side-by-side conguration in the bottom of
the computer. If only one memory module is installed, it must be installed in the socket labeled ‘1’.
Table 5-7 Memory module description and part number
Description Spare part number
8 GB, DDR4-2400 937236-855
4 GB, DDR4-2400 L10598-855
Before removing the memory module, follow these steps:
1. Prepare the computer for disassembly (Preparation for disassembly on page 29).
2. Remove the bottom cover (see Bottom cover on page 30).
3. Remove the battery (see Battery on page 32).
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The edge of the module opposite the slot rises away from the computer.)
2. Remove the memory module (2) by pulling the module away from the slot at an angle.
CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do
not touch the components on the memory module.
NOTE: Memory modules are designed with a notch to prevent incorrect insertion.
To protect a memory module after removal, place it in an electrostatic-safe container.
Reverse this procedure to install a memory module.
Component replacement procedures 39










