Maintenance and Service Guide
Table Of Contents
- Product description
- Getting to know your computer
- Illustrated parts catalog
- Removal and replacement procedures preliminary requirements
- Removal and replacement procedures for authorized service provider parts
- Component replacement procedures
- Preparation for disassembly
- Bottom cover
- Battery
- Hard drive
- WLAN module
- Solid-state drive
- Optane memory module
- Memory module
- Solid-state drive board
- Card reader board
- USB board
- Audio board
- TouchPad button board
- Fingerprint reader
- Fan
- Heat sink
- System board
- Display assembly
- Power connector (DC-in) cable
- Speakers
- Top cover with keyboard
- Component replacement procedures
- Using Setup Utility (BIOS)
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Power cord set requirements
- Recycling
- Index
hard drive board
removal 34
spare part number 18
hard drive board cable
spare part number 18
hard drive bracket
removal 34
spare part number 33
hard drive cable
removal 34
spare part number 33
HDMI port
identifying 7
heat sink
removal 47
spare part numbers 18, 47
hinge
removal 59
spare part number 20, 60
hinge covers
spare part number 20
HP PC Hardware Diagnostics UEFI
downloading 70
starting 70
using 69
HP PC Hardware Diagnostics Windows
downloading 68
installing 69
using 68
HP Recovery Manager
correcting boot problems 74
HP Recovery media
recovery 74
I
integrated numeric keypad,
identifying 12
internal microphones, identifying 8
J
jacks
audio-out (headphone)/audio-in
(microphone) 7
network 7
RJ-45 (network) 7
K
keyboard
removal 65
spare part number 65
keyboard backlight action key 13
keyboard, product description 3
keyboard/top cover
spare part numbers 17
keypad, integrated numeric 12
keys
action 12
airplane mode 14
esc 12
fn 12
num lock 12
Windows 12
L
labels
Bluetooth 15
regulatory 15
serial number 15
service 15
wireless certication 15
WLAN 15
left side components 7
lights
AC adapter and battery 6
camera 8
caps lock 10
drive 7
mute 10
power 7
RJ-45 (network) status 7
M
mass storage devices 21
memory module
product description 2
removal 39
spare part numbers 18, 39
microphone
product description 3
model name 1
mute light, identifying 10
mute volume action key 14
N
network jack, identifying 7
next track action key 13
O
operating system, product
description 4
Optane memory module
removal 38
spare part number 38
spare part numbers 38
optical drive
spare part number 23
P
packaging guidelines 28
pause action key 13
play action key 13
ports
HDMI 7
product description 3
USB SuperSpeed 6
USB Type-C 7
power button, identifying 11
power connector
identifying 6
power connector cable
removal 63
spare part number 18, 63
power cord
set requirements 76
spare part numbers 23
power lights, identifying 7
power requirements, product
description 4
privacy screen action key 13
privacy screen action key,
identifying 13
processor, product description 1
product description
audio 3
camera 3
display panel 1
graphics 1
hard drive 2
internal card expansion 3
keyboard 3
media card reader 3
memory module 2
microphone 3
operating system 4
ports 3
power requirements 4
processors 1
product name 1
RJ-45 (network) jack 3
security 4
serviceability 5
solid-state drive 2
80 Index










