HP 1040/1050 Fax series User Guide Part number: Q7270-90102 First edition: 10/2004
© Copyright 2004 Hewlett-Packard Development Company, L.P. • Certificates of deposit The information contained herein is subject to change without notice. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company. Safety information Notice Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
Contents 1 Quick start Load paper 1 Load documents to fax or copy 2 Send a fax 2 Receive a fax 3 Make a copy 3 Make a telephone call 4 2 HP Fax basics The HP Fax 1040/1050 6 Parts of the HP Fax 6 Control Panel of HP FAX 7 The menus 12 Overview of menu options 13 BASIC FAX menu 13 ADVANCED FAX menu 14 SET UP SOUND menu 15 TOOLS menu 15 SET UP TAM menu 15 Loudspeaker—HP 1040 Fax 16 Speakerphone—HP 1050 Fax 16 Navigate the menus 17 Ready mode 17 Menu buttons 17 Enter dates, times, text, and telephone numbers
3 Additional features Set rings to answer 27 Use Caller ID 28 Turn Caller ID on 28 See who called with Caller ID 28 Print a list of Caller ID numbers 28 Block junk fax numbers 28 Add a junk fax number 28 Delete a number 29 Scan & Fax Mode 29 Image TCR 29 Distinctive ring (DRPD) 30 Step 1—Teach the HP Fax the ring pattern 30 Step 2—Set up distinctive ring (DRPD) answer mode 31 Answer/receive mode 31 HP1040 Fax 31 HP1050 Fax 32 4 Digital message center (HP 1050 Fax only) Turn on the message center 35 Record
6 Feature reference Contents Set the date and time 49 Turn on and off sounds 49 Alarm sounds 49 Key sounds 50 Silent mode 50 Set the fax header information 50 Print reports 51 Automatic reports 51 Reports you can print 51 Reprinting faxes 52 Clearing memory 53 Loudspeaker—HP 1040 Fax 53 Speakerphone—HP 1050 Fax 53 Redial a number in memory 54 7 Care and maintenance Print cartridge information 55 View ink level 55 Print the self test 56 Replace the print cartridge 56 Clear jammed documents and paper 58 Do
Declaration of conformity 78 Use Hewlett-Packard support services 79 Hewlett-Packard LIMITED WARRANTY STATEMENT 80 iv Contents
START QUICK START Quick start QUICK This chapter gives you a quick introduction to the basic functions of your new fax machine. Please refer to the later chapters for detailed instructions. 1 The “arrow buttons” located under the Menu button on the control panel are designated by !"in the instructions. Load paper You can load up to 50 sheets of plain paper in the input tray. Before loading the paper, make sure the paper size is set correctly in the BASIC FAX menu.
Load documents to fax or copy 3 Fan, neatly stack, then insert up to 50 sheets of paper with the print side facing you. 3 4 Push the Paper Tray Cover back into place. 4 Load documents to fax or copy You can load up to 10 pages in the document feeder. Load the documents face down (printed side toward the machine). Adjust guides to document width. Send a fax 1. Place the document to be sent (up to 10 pages) in the document feeder. 2.
Receive a fax Receive a fax The fax machine will answer the telephone, automatically detect fax tones, and receive a fax. AUTO answer mode In AUTO mode the telephone rings for a certain number of rings (see Set rings to answer on page 27), then switches to FAX receiving. QUICK START TIP: If you answer the telephone and hear fax tones, press the Start/Enter button to receive the fax. QUICK FAX or TAM answer mode START How faxes are received depends on how the Answer Mode/Receive Mode is set.
Make a telephone call 5. Press TIP: !"to select the reduction or enlargement percentage you want (50 –125). The maximum enlargement percent depends on the model you purchased. 6. Press Copy to start copying or press Start/Enter to go to the next option. Collate then Off will display. 7. Press !" to select On if you want the copies collated. If Collate is Off, pressing either Copy or Start/Enter will start copying. 8.
2 HP Fax basics This chapter lists the basic features of your new HP Fax and introduces you to the machine. For detailed instructions, refer to the later chapters. The HP Fax features The HP Fax offers the following features: • 100 page fax memory • 50 page paper tray • 10 page document feeder • Scan & Fax capability: Scan the entire document into memory before sending (see page 29). • 80 to 100 (depends on model) speed dialing locations (including10 One-Touch speed dials) (see page 23).
The HP Fax 1040/1050 The HP Fax 1040/1050 Parts of the HP Fax Figure 2-1 Front view 1 Document support 8 2 Paper tray 1 7 3 Paper tray cover 4 Document guide 2 6 3 4 5 Document feeder 6 Handset 7 Paper guide 8 Paper support 5 Figure 2-2 Rear view 1 Power cord socket 1 6 HP Fax basics
The HP Fax 1040/1050 Figure 2-3 Bottom view 2 Connect telephone line to the LINE port. 2 1 3 HP 1040 only: Connect answering machine or extension phone to the EXT. port. HP Fax basics HP Fax basics 3 HP Fax basics 1 Connect handset to the HANDSET port.
The HP Fax 1040/1050 Figure 2-5 Control panel of HP 1050 Fax ABC DEF GHI JKL MNO PQRS TUV WXYZ HP 1050 Fax Figure 2-6 HP 1040 & HP 1050 Fax control panel—Left side 2 3 4 5 1 Scan & Fax Mode: When Scan & Fax mode is turned on, the device scans all pages before starting to send the fax. The button is lit when Scan & Fax Mode is turned on. 2 Silent Mode: Will mute most sounds made by the device.
The HP Fax 1040/1050 Figure 2-7 HP 1040 & HP 1050 Fax control panel—Middle GHI JKL MNO PQRS TUV WXYZ 9 Symbols: [The 0 key]. Used to enter special characters when entering a name in a text field. 10 Speed Dial: [The # key]. Stores and dials 80 or 100 (varies by model) telephone/fax numbers. 8 9 10 Figure 2-8 HP 1040 & HP 1050 Fax control panel—Right side upper 11 11 Menu: Displays the options available for your HP Fax.
The HP Fax 1040/1050 Figure 2-9 HP 1040 & HP 1050 Fax control panel—Right side lower 13 Copy: • 13 14 • Press twice to copy a document with the default copy settings. Press once then set options. Press Start/Enter between options. Press Copy to copy the document. 14 Start/Enter: • • 15 Starts a fax or printing a report. Accepts the selection shown in the display. 15 Cancel: • • In a Menu, stops an operation and returns to Ready mode.
The HP Fax 1040/1050 Figure 2-11 HP 1050 Fax only control panel—Right middle 16 Mute/Search: 20 • • Mutes the telephone during a telephone call. Search for a number stored in memory. HP Fax basics 19 17 Speakerphone: The HP 1050 provides a fully functional speaker phone. 18 Redial/Pause: • MNO WXYZ • Automatically redials the last number or allows you to select one of the last 10 numbers to redial. Adds a pause while entering a speed dial number.
SET DATE & TIME Date Format Date & Time SET FAX HEADER Fax Number Fax Name 12 HP Fax basics Discard Size Distinctive Ring Auto Reduction Contrast Resolution Message Paging Off Hook Action Silence Action Remote Password ICM Record Time Call Monitor Toll Saver SET UP TAM Dial Mode ECM Mode Image TCR *HP 1040 Fax only Language Man Fax Rcv Code* Sending Confirm Fax Log Factory Default Cancel Schedule Paper Size (HP 1050 Fax only) Self Test Adjust Scanner Faxes in Memory Set Pol
Overview of menu options Overview of menu options HP Fax basics Your fax machine has settings that you can change. To find out how the options are currently set, print the System Data report (see Print reports on page 51.) To change these settings, see Navigate the menus on page 17. The tables below shows the options for a menu in the left column and their setting choices in the right column. Rings To Answer You can select the number of rings before answering an incoming call.
Overview of menu options Option Settings Fax Log The Fax Log shows the specific information concerning transmission or reception activities, the time and date of most recent 40 transmissions or receptions. The settings are On and Off. Resolution Sets the default resolution when copying and faxing. The settings are: Standard, Fine, and Superfine. For more information, see Set document resolution and contrast for a single copy on page 26. Contrast Sets the default contrast when copying and faxing.
Overview of menu options Option Settings Silent Mode You can turn off sounds the machine makes either manually or on a daily schedule (for example, to turn off the sounds after work hours and overnight). HP Fax basics SET UP SOUND menu Manual: To turn off and on the sounds, use the Silent Mode button on the control panel. HP Fax basics Daily: Enter a start and end time. Use the 1 and 2 keys to switch between AM and PM. Align Cartridge Aligns the print cartridge to improve print quality.
Loudspeaker—HP 1040 Fax Option Settings Remote Password Sets the password for retrieving your messages from another phone. Silence Action Tells the machine what to do when it detects silence after answering. The settings are: Disconnect, Receive Fax, and Record Silence. Off-Hook Action Tells the machine what to do when the incoming call leaves the phone off the hook.
Navigate the menus Navigate the menus HP Fax basics Ready mode Whenever the HP Fax is ready for faxing and copying (called Ready mode), it will display the date, time, and answer mode. For example, OCT-05 02:23PM FX Menu buttons Use the Menu buttons to navigate the menu items. 2 Use the !" buttons to scroll through the options on a particular level. 2 3 Press Start/Enter to select a particular menu option. 3 4 Press Cancel to return to Ready mode.
Enter dates, times, text, and telephone numbers Enter dates, times, text, and telephone numbers Use these buttons when menu items ask you to enter dates, time or text. • If the date format seems unfamiliar, check that you selected the correct one for your country when setting up your HP Fax (see Set the date and time on page 49). • Some items on the display will show up with the blinking cursor under the item to change.
Enter dates, times, text, and telephone numbers ‘JACQUE’ will display. & Enters a space. ''''''''' ‘&’ will display. & Enters a space. "", ", !, " ‘BAJA’ will display. ''' ‘,’ will display. (((, )), """ ‘INC’ will display '''' ‘.’ will display. HP Fax basics !, ", """, ##, $$, %% Fax header telephone number HP Fax basics For most telephone numbers you can only enter the numbers (for example, 1234567890).
Enter dates, times, text, and telephone numbers Press (, !, ) Result ‘456’ will display. # ‘- ‘will display.
Speed dialing Your HP Fax has a built-in phone book that allows you to enter up to 80 or 100 (varies by model) names and numbers for faxing or telephone use. Once entered, you can dial the number by any of these methods. • One-Touch (first 10 numbers) • Speed dial code • Searching the phone book HP Fax basics Speed dialing Store a number in the phone book Once in the phone book these numbers can be dialed using one touch buttons, speed dial codes, or by searching the phone book. 1.
Speed dialing Print the phone book 1. Press Report/Help. 2. Press !" until Phonebook displays and press Start/Enter. Dial from the phone book Dialing works the same for both faxes and telephone calls. If a document is loaded, the HP Fax sends the fax. One-touch dialing ! Press and hold the number (0 through 9) on the phone pad. You can refer to the number assigned to each code by printing the phone book. See Print the phone book on page 22.
Paper types and sizes Paper types and sizes You can load up to 50 sheets of paper in the paper tray. Satisfactory print and receive quality can be obtained with many types of plain paper. Since the quality of plain paper varies widely, test the print quality before buying large quantities of paper. Your machine uses a variety of papers including: • Copier paper • Bond paper HP Fax basics TIP: Some papers have a side that’s been conditioned for printing.
Set document resolution and contrast for a single copy • If you are sending more than one sheet, make sure the bottom sheet enters first. Insert the sheets with a slight push to ensure smooth feeding. • For multiple sheets, all pages of the document must be the same size and paper type. • If you are loading pages that are unusually thick or thin, feed one sheet at a time. If the document does not feed correctly, open the control panel, remove the document, and try loading it again.
Adjust volume 1. Turn the page face down and insert it into the document feeder. For more information, see Load documents to fax or copy on page 2. TIP: SUPER FINE mode is not used when sending documents scanned into memory (i.e., Broadcasting and Delayed Fax). If you are sending document using one of these methods, SUPER FINE will be changed back to FINE even though you selected SUPER FINE. If the Scan & Fax Mode light is on and SUPER FINE is chosen, the fax will be sent as if the light were off. 3.
Automatic fax redial Automatic fax redial When you send a fax, if the number you have dialed is busy or there is no answer, the machine will attempt to redial the number every three minutes up to two times. Before redialing, the display shows To redial now, press Start/Enter. If you want to redial the number immediately, press Start/Enter. Or, press Cancel to stop redialing and the machine returns to Ready mode.
Set rings to answer Additional features This chapter contains information on additional features you may want to set or change for your HP Fax. • Rings to answer: Sets the number of rings before the HP Fax answers the phone. Additional features 3 • Block Junk Faxes: In conjunction with Caller ID, you can block certain numbers from sending you a fax.
Use Caller ID • The additional ring occurs 5 times for a voice call. After the 5 additional rings, the answering machine will answer. Use Caller ID Many countries have the Caller ID system that enables the receiver to view the numbers or names of callers. Once you have subscribed to Caller ID services through your local phone company, your machine can display caller information. Turn Caller ID on 1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.
Scan & Fax Mode You can enter up to 20 numbers. Numbers which have already been entered as a junk number are marked by * at the end of the display. Delete a number Additional features 1. Press Menu repeatedly until BASIC FAX appears and press Start/Enter. !" until Set Junk Fax No. displays and press Start/Enter. 3. Press !" until Delete displays and press Start/Enter. 2. Press The machine shows the first junk number. !" to scroll to the junk fax number you want to delete and press Start/Enter.
Distinctive ring (DRPD) To use image TCR, the Scan & Fax Mode light must be on (press the button if necessary) and you must set these Menu options to On: Image TCR and Sending Confirm. See Scan & Fax Mode on page 29. Follow these instructions to set the menu options: 1. Press the Menu button repeatedly until BASIC FAX displays and press Start/Enter. !" buttons to scroll to Sending Confirm and press Start/Enter. 3. Use the !" buttons to select On and press Start/Enter. 4.
Answer/receive mode DRPD OK will display when the pattern has been learned and the HP Fax will return to Ready mode. Once you have activated distinctive ring, it becomes one of the answering modes you can select by pressing the Ans.Mode/Contrast or Rcv.Mode/Contrast button. ! Press Ans.Mode/Contrast or Rcv.Mode/Contrast repeatedly until DRPD Mode appears in the display.
Answer/receive mode ! When no document is loaded, press the Ans.Mode/Contrast button until the desired option displays. • FAX mode • • • • AUTO mode • • • • TAM mode • • • • TEL mode In Ready mode, AU appears in the right hand corner of the display. When a call comes in, the machine answers it. If a fax is being sent, the device receives the fax. If the machine does not sense a fax signal, it will ring 5 times in a different tone to tell you it may be a regular telephone call.
Read about... • Fax machine with few or no voice calls. FAX mode • Using Distinctive Ring (DRPD) service to set up a separate telephone number for your HP Fax on the same physical line as your other numbers. See Distinctive ring (DRPD) on page 30. • Telephone with few or no fax calls TEL mode ! When no document is loaded, press the Rcv.Mode/Contrast button until AUTO, FAX, or TEL displays. If you are going to use the answering machine, we recommend setting the Receive mode to AUTO.
Answer/receive mode • FAX mode • • • • TEL mode • • • TAM mode • • • In Ready mode, FX appears in the right hand corner of the display. When you get a call, the machine answers after the second ring, and receives the fax automatically. When reception is complete, the machine returns to Ready mode. If you want to change the number of rings before it answers, see Set rings to answer on page 27. In Ready mode, TL appears in the right hand corner of the display. Automatic fax reception is turned off.
Turn on the message center Digital message center (HP 1050 Fax only) Your HP Fax has a built-in digital messaging center that gives you full message capabilities.
Record your greeting Record your greeting The greeting is an outgoing message (OGM) or announcement that plays whenever a call comes in and the device is in TAM mode (the Answer button is lit and TM is displayed). Your greeting can be between 3 and 30 seconds in length. 1. Press and hold the Greeting button until you hear a beep. 2. When Record displays on the control panel, speak into the microphone to record your greeting. The seconds are counted off on the display while you are recording.
Screen or monitor your calls The HP Fax allows you listen to messages being recorded so you can decide whether to answer them. To monitor your calls, you must turn call monitoring on in the menu. 1. Press the Menu button repeatedly until SET UP TAM displays and press Start/Enter. !"until Call Monitor displays and press Start/Enter. 3. Press !" until On displays and press Start/Enter. 2. Press When call monitoring is turned on, you will hear the person recording the message.
Erase messages # once replays this message. • Pressing # repeatedly skips back to previous messages. • Pressing Skipping a message ! Press $ while listening to the message. $ once skips this message. • Pressing $ repeatedly skips further messages. • Pressing $ while the last message is playing will return the device to Ready mode. • Pressing Erase messages Messages are not erased when you listen to them. If you do not periodically erase messages, the memory will become full.
Remote Access You can access your messages and many of the message center functions from any Touch Tone phone. Remote Password To use the remote access functions, you will need to use the Remote Password. The default remote password is #139#. You can change the numbers, but the 3-digit password must start and end with #. Follow these instructions to change the remote password. 1. Press Menu repeatedly until SET UP TAM displays and press Start/Enter. 2.
Remote Access Table 4-1 Remote access commands Code Function #3 Skips to the next message. #4 Allows you to change the Greeting. After entering the command, speak into the handset. Press # when you are done. The device will play the Greeting for you so you can confirm the recording. #5 Plays back all the messages (old and new) one by one. After each message is played, press * to hear the next message. #6 Replays the current message. #7 Erases the current message and plays the next one.
Message paging If you are out of the office, you can have the HP Fax call you when you receive a new message. TIP: You should only turn paging on if you are going to be gone. There is a delay between receiving the message and the paging message going out. If you happen to answer an incoming call at the time the paging message is being sent, it will override your incoming call. To use message paging follow these steps. Set up message paging 1.
Record a conversation Digital message center (HP 1050 Fax only) 42
Broadcasting In this chapter, you will learn how to use the advanced fax features of your machine. 1 The “arrow buttons” located under the Menu button on the control panel are designated by !"in the instructions. FAXING Advanced faxing ADVANCED 5 ADVANCED With Broadcasting you can have your HP Fax send your fax to up to 15 (HP 1040 Fax) or 20 (HP 1050 Fax) fax numbers at once. The documents are automatically erased from memory when Broadcasting is finished. 1.
Delayed fax Delayed fax You can set your machine to send a fax any time in the next 24 hours. For example, it is usually cheaper to send a fax at night because telephone rates are lower than they are during the day. To cancel a scheduled fax, see To cancel the scheduled job on page 46. 1. Turn the document face down and feed it into the machine. 2. Press Menu repeatedly until ADVANCED FAX appears and press Start/Enter. 3. Select Set Delayed Fax by pressing !" and press Start/Enter. 4.
Polling You can program your fax machine to send a document when it is requested by a remote fax machine. Your HP Fax allows you to set one poll job at a time and it can be retrieved ADVANCED NOTE: once. 1. Turn the document face down and feed it into the machine. FAXING Setting send polling FAXING Polling enables you to set up a document so it can be retrieved at a later time.
To cancel the scheduled job Polling another fax to receive You can dial another fax machine that has a document waiting and request it to be sent to your fax machine. 1. Dial the telephone number of the remote machine that is ready to be polled. TIP: One touch buttons do not work in this area, you must use their speed dial code instead. 2. Press Menu when you hear a fax tone from the remote machine. The display shows To poll documents press Start/Enter. 3. Press Start/Enter. 4.
Forward faxes A Sending Confirm report will print for every fax that is forwarded. 1. Press Menu repeatedly until ADVANCED FAX appears and press Start/Enter. !" to select the option you want and press Start/Enter. ADVANCED 3. Use !" and press Start/Enter. • Off: disables fax forwarding • Forward: forwards a fax to your new location • Forward & Print: prints a fax and also forwards it to your new location FAXING 2.
Forward faxes Advanced faxing 48
Set the date and time Feature reference This chapter contains instructions for other features of the HP Fax that you may want to use from time to time. 1 The “arrow buttons” located under the Menu button on the control panel are designated by !"in the instructions. Feature reference 1 Feature reference 6 Set the date and time Feature reference The current date and time are shown in the display when the machine is on and ready for use (Ready mode).
Set the fax header information Key sounds The Key sounds are the beeps the keys make. 1. Press Menu repeatedly until SET UP SOUND appears and press Start/Enter. 2. Press !" to select Key Sounds and press Start/Enter. 3. Select On or Off and press Start/Enter. Silent mode You can turn the sounds of the HP Fax (including ringing) on and off using the control panel button. You can also set all sounds to turn off on a daily schedule; for example, turn all the sounds off between 8 pm and 8 am. 1.
Print reports Print reports Your fax machine can print many reports for your use. Feature reference Automatic reports Report name Content Multi-Communication This report prints automatically if you have faxed documents to more than one location by using Broadcasting. Power Fail Report If you have a scheduled job (such as, delayed fax and send poll) and there is a power failure, this report is printed automatically when power is restored. Feature reference These reports print automatically.
Reprinting faxes Report name Content System Data This report shows the current settings of your HP Fax. After you have changed any setting, print this report to check your changes. Caller ID If Caller ID is turned on, this report shows the most recent 30 callers who have called your machine. The report will be empty if you don’t have Caller ID turned on. Junk Fax This report shows the telephone numbers that are marked as a junk fax to be blocked.
Clearing memory Clearing memory You can selectively clear information stored in your machine’s memory. Feature reference 1. Press Menu repeatedly until MEMORY CLEAR appears, and press Start/Enter. The display shows the type of information you can clear from memory. 2. Select what you want to delete by pressing !" and press Start/Enter. 3. Select Y and press Start/Enter when the machine asks if you are sure. It will Fax Header Delete the name and phone number from your fax header information.
Redial a number in memory Redial a number in memory These steps allow you to dial one of the last 10 numbers called that is in memory. 1. Hold Redial/Pause for about two seconds. !" until Recent Numbers displays and press Start/Enter. 3 Press !" to find the number you want to dial. 2 Press 4 Press Start/Enter when the correct number appears. If a document is loaded, the machine automatically begins to send.
Print cartridge information • DO NOT unpack the cartridge until you are ready to use it. • Store it in the same environment as the fax machine. • If you have unpacked the cartridge but are not using it, store it in an airtight plastic bag. • DO NOT leave it exposed for an extended period. • DO NOT refill the cartridge. The warranty will not cover damage caused by using refilled cartridges. View ink level When using the 28ml print cartridge, your machine allows you to check the amount of ink remaining.
Print the self test NOTE: If the HP Fax is low on ink (ink level is 1/8), new faxes that come in will not be printed. They will be stored in memory. You must manually print the faxes from memory (see Reprinting faxes on page 52.) until you replace the ink cartridge (see Replace the print cartridge on page 56.). TIP: If memory become full before the print cartridge is replaced, the HP Fax will stop answering the phone.
Replace the print cartridge 3. Open the control panel and cartridge compartment cover (it will click and remain open). 1 Control panel 2 CARE AND MAINTENANCE 1 CARE AND MAINTENANCE 2 Cartridge compartment cover 5. Close the cartridge compartment cover and control panel. Care and maintenance 57 CARE AND MAINTENANCE CARE AND MAINTENANCE If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step.
Clear jammed documents and paper 6. Press Start/Enter. 7. Press 1 for new cartridge, or 2 for the old one. • When you put in a new cartridge, you must choose 1:New • When you put in a used cartridge, choose 2:Used. This helps you to check the correct amount of ink you have left. TIP: If you mix up several used cartridges, it is not possible to check the correct amount of remaining ink. Once you have put in a new cartridge, use it until it is completely exhausted.
Maintain the print cartridge If the paper is jammed in the paper feed area 1. Remove the jammed paper as shown. 3. Press Cancel when finished. 4. If this was a fax, reprint the fax. For more information, see Reprinting faxes on page 52.
Maintain the print cartridge 4. Reinstall the cartridge and close the cover and panel. If you spend a long time cleaning the cartridge, the cartridge carrier may have moved back to the original position. If so, press Access Cartridge again to move the carrier to the install position. 5. Press Start/Enter. 6. Press 1 for new cartridge or 2 for the old one.
Clean the document scanner area CAUTION: When you turn the power off to clean the scanner, documents stored in memory will be lost. 1. Open the control panel. 2. Remove the white roller. a. At the right-hand end of the white roller there is a bushing that is secured with a small tab. 1 2 CARE AND MAINTENANCE b. Push the tab slightly inward, then rotate towards you. Then pull up the right-hand end of the roller to remove it.
Clean the document scanner area 4. Clean the document feeder rubber piece at the back of the control panel. 5. Carefully wipe the scanning glass with a soft, dry, lint free cloth. • If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry one. • Be careful not to scratch the glass surface. 6. Replace the roller in reverse order, and then close the control panel firmly until it clicks into place.
Adjust the scanner Adjust the scanner 1. Press Menu repeatedly until TOOLS appears and press Start/Enter. 2. Scroll to Adjust Scanner by pressing !" and press Start/Enter. 3. Load a plain WHITE sheet of paper (no writing or graphics) into the document feeder and press Start/Enter. CARE AND MAINTENANCE The scanner is adjusted at the factory. If, however, you drop your machine while moving it, we recommend you adjust scanner.
LCD error messages Display Status/Solution Junk Fax Empty You attempted to delete a junk fax number when there is no junk fax number. Junk Fax Full The machine can hold only 20 junk fax numbers. Load Document You must load a document before preceding. Memory Full Memory has become full while receiving a fax. It will not answer the telephone until memory has been cleared.
Display Status/Solution Poll Code Error The remote user entered the wrong poll code. Poll job exists already You have already programmed a polling send. Cancel scheduled job and try again. Polling Error The machine you want to poll is not ready to answer your poll. Check with the other person. The document you are sending has jammed in the document feeder. To clear the document jam, see Document jams during transmission on page 58.
Troubleshooting Troubleshooting Your problem may be listed in “LCD error messages” on page 63. The chart below shows other problems you can solve yourself. For problems you cannot resolve here, see Use Hewlett-Packard support services on page 79. Fax problems Problem Solution The machine is not working, there is no display, and the buttons are not working. Unplug the power cord and plug it in again. Check that your socket is live. No dial tone.
Problem Solution Spots or lines missing from the fax you receive. Check if the print cartridge is ok by making a copy. See Maintain the print cartridge on page 59. Check with the telephone company to see if your phone line is noisy. CARE AND MAINTENANCE Troubleshooting You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass. Also, check with the telephone company to see if your phone line is noisy.
Troubleshooting Print quality problems Problem Solution Light or blurred characters. Check ink level as described in View ink level on page 55. To install a new print cartridge, see Replace the print cartridge on page 56. Make sure the print cartridge is installed correctly. To clean the print cartridge, see Maintain the print cartridge on page 59. Smudged or dark characters. Make sure the paper is straight and unwrinkled. Let ink dry before handling the paper.
Troubleshooting Paging message repeats This is normal. The message repeats to give you time to enter the access code to retrieve your message. Attempts to receive fax even when message center is turned off. This is normal. The fax machine will attempt to receive a fax after several rings. Does not record my messages. The memory is full. Erase some messages to free up memory for more. Paging message overrides phone calls when I happen to be home.
Troubleshooting Care and maintenance 70
Paper types and sizes Specifications and regulatory information This chapter contains product and supplies specifications, ordering information, and regulatory statements. Paper types and sizes The HP Fax is designed to work optimally with plain cotton bond paper. The following paper sizes and weight can be used with your machine: Paper size Dimensions Paper weight A4 210mm x 297mm (8.3in x 11.7in) Letter 216mm x 279mm (8.5in x 11.0in) Legal 216mm x 356mm (8.5in x 14.
Print cartridge Print cartridge The HP Fax uses the following print cartridge. HP 20 black inkjet print cartridge C6614 Product specifications The specifications are subject to change without notice.
Item Specification Weight 3.5 Kg (7.7 lb) (including handset) Power source See Rating Label attached on the back of the machine. Resolution Copy Standard/Fine: 300 x 300 dpi Super Fine/Photo: 600 x 300 dpi Faxing Standard: 98 x 203 dpi Fine: 196 x 203 dpi Super Fine: 392 x 203 dpi Speed dials 80 (HP 1040) or 100 (HP 1050) ECM mode YES Grey scale 64 levels User memory capacity 1 Mbyte (capable of 100 pages at ITU#1 test chart (2.
A sample of ITU #1 test chart (reduced to 60.5%) A sample of ITU #1 test chart (reduced to 60.
Environmental product stewardship program Environmental product stewardship program Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. For more information, visit HP Commitment to the Environment website at: http://www.hp.
Regulatory notices Regulatory notices The HP Fax meetings product requirements from regulatory agencies in your country/region. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory MOdel Number. The Regulatory Model Number for your product is SDGOB0403-01 or SDGOB0403-02. This regulatory number should not be confused with the marketing name (HP 1040/1050 Fax series) or product number (Q7200 series). Notice to users of the U.S.
against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Declaration of conformity For non-European customers This product is approved for use only in the country in which it was purchased. Local country laws may prohibit the use of this product outside the country of purchase. It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment (fax machines) to public telephone networks.
Use Hewlett-Packard support services Use Hewlett-Packard support services If you are unable to find the answer you need in the printed documentation supplied with your product or on the web, you can contact one of the HP support services listed in the following pages. If a support service number is not listed for your country, contact your nearest authorized HP dealer for help. Before calling customer support 1 Make sure that • Your unit is plugged in and turned on.
Hewlett-Packard LIMITED WARRANTY STATEMENT Hewlett-Packard LIMITED WARRANTY STATEMENT HP Product Duration of limited warranty Fax 1 year Print cartridge Until the HP ink is depleted of the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.
Hewlett-Packard LIMITED WARRANTY STATEMENT To the extent this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Statement may not apply to the customer.
Hewlett-Packard LIMITED WARRANTY STATEMENT Specifications and regulatory information 82
Redial/Pause 10, 11 Report/Help 8 Resolution 8 Scan & Fax Mode 8 Scroll/Volume 9 Silent Mode 8 Space 9 Speakerphone 11 Speed Dial 9 Start/Enter 10 Symbols 9 Index A Access Cartridge button 8, 56 alarm sounds 49 align cartridge menu 15 announcement only 37 Ans.
button 10 copy collate 3 number of copies 3 print order 3 zoom 3 D date and time 49 date, setting 49 dates 18 delayed fax 14, 44 dial mode menu 15 dialing automatic fax redial 26 discard size (see also auto reduction) 15 menu 15 distinctive ring 30 menu 14 distribution list. See broadcasting faxes document feeder number of pages 5 document jams 58 documents load 2 number of pages 2 DRPD 30 FAX mode 32, 34 fax name 50 fax number 50 fax problems 66 fax receiving 3 fax tones.
J jams clearing paper 58 document 58 paper 58 journal 14 junk fax blocking 28 report 52 junk faxes 13 K key sounds 50 keypad buttons 9 L language 15 menu 15 LINE port 7 loading documents 2 loading paper 1 Loudspeaker button 10 loudspeaker 16, 53 M making a copy 3 man fax rcv code, HP 1040 menu 14 memory clearing 53 Menu button 9 menu BASIC FAX, options 13 picture 12 using 17 menu setting language 15 message backup 35 message center password 39 remote access 39 turning on 35 message length 35 message pagi
print quality problems 68 pulse dialing 15 R R button 10, 11 Rcv.
Speakerphone button 11 speakerphone 16, 53 Speed Dial button 9 speed dial dialing 22 programming 21 using 21 speed dials number of 5 Start/Enter button 10 supplies print cartridge 55 Symbols button 9 system data 52 T TAM mode 32, 34 TAM status report 52 TEL mode 32, 34 telephone dialing 4 telephone numbers entering 18 text entering 18 time, setting 49 toll saver 40 menu 15 tone dialing 15 troubleshooting fax problems 66 messages 63 paper feeding 68 print quality 68 U unwanted faxes 13 V view ink level me
