Maintenance and Service Guide

Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 81
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 81
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 81
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 81
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 82
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 82
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 82
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 82
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 82
9 Backing up, restoring, and recovering ........................................................................................................... 84
Backing up information and creating recovery media ........................................................................................ 84
Using Windows tools ......................................................................................................................... 84
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 84
Restoring and recovery ........................................................................................................................................ 85
Restoring, resetting, and refreshing using Windows tools .............................................................. 85
Recovering using HP Recovery media ............................................................................................... 85
Changing the computer boot order ................................................................................................... 85
10 Specications ............................................................................................................................................ 86
Computer specications ...................................................................................................................................... 86
39.6-cm (15.6-in) display specications ............................................................................................................. 87
M.2 SATA solid-state drive specications ............................................................................................................ 87
M.2 PCIe solid-state drive specications ............................................................................................................ 88
Hard drive specications ..................................................................................................................................... 89
11 Power cord set requirements ...................................................................................................................... 90
Requirements for all countries ............................................................................................................................ 90
Requirements for specic countries and regions ................................................................................................ 90
12 Recycling .................................................................................................................................................. 92
Index ............................................................................................................................................................. 93
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