use hp LaserJet 2300 2300L 2300 2300d 2300n 2300dn 2300dtn
hp LaserJet 2300 series printers use
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Contents 1 Printer basics Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Operating systems and printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing by type and size of media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a cover or different first page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adding a blank page or back cover to the end of a print job . . . . . . . . . . . . . . . . . Adding a blank page to the beginning of all print jobs (job separator page). . . . . .
Troubleshooting print-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Print-quality checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Image defect examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Troubleshooting network printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Troubleshooting common Windows problems . . . . . . .
Diagnostics menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Appendix C Printer memory and expansion Printer memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Printer basics Thank you for purchasing an HP LaserJet 2300 series printer. If you have not done so, see the getting started guide (start) provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to familiarize yourself with the printer.
Printer configurations The HP LaserJet 2300 printer is available in six configurations, as described below. Note The illustrations in this guide are based on the HP LaserJet 2300 printer model unless otherwise stated. To find out which HP LaserJet 2300 configuration you have, look at the label on the front of the printer. HP LaserJet 2300L The HP LaserJet 2300L printer prints letter-size paper at speeds up to 20 pages per minute (ppm) or A4-size paper at up to 19 ppm.
Printer features The following table describes the features for the HP LaserJet 2300 series printers. Fast print speed Built-in duplexing Duplex (two-sided) printing is a standard feature of the HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer. Print cartridge and status features The 6,000-page HP Smart Print Cartridge detects and reports toner status. No-shake design maximizes toner use.
Interface connections and networking The printer includes a bidirectional ECP type-B parallel port (IEEE-1284 compliant) and a USB port (compatible with 1.1 and 2.0 low and full speed certified devices) The printer has an EIO slot for HP Jetdirect EIO print servers so that you can connect quickly and easily.
Printer software The printer comes with helpful software, including printer drivers and optional software. For easy printer setup and access to the full range of printer features, HP recommends that you install the software provided. Check the installation notes and Readme files on the printer CD-ROM for additional software and languages (HP software is not available in all languages).
Operating systems and printer components Windows client Macintosh client Windows software drivers Network administrator — Windows software Drivers Network administrator — Macintosh software PPDs HP LaserJet Utility Fonts Macintosh software PPDs HP LaserJet Utility The printer CD-ROM contains the software components and drivers for end users and network administrators. The printer drivers provided on the CD-ROM must be installed to take full advantage of printer features.
The following table lists the available software for your printer. Windows 9x/Me Windows NT 4.0 Windows 2000/XP Windows Installer x x x PCL 6 x x x PCL 5e x x x PostScript emulation x x x x x Software HP Web Jetadmin* Mac OS UNIX/ Linux x Macintosh Installer x Macintosh PostScript Printer Description (PPD) files x IBM drivers* Model scripts* OS/2 x x *Available only on the World Wide Web.
Printer drivers Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer (by using a printer language). Check the installation notes and Readme files on the printer CD-ROM for additional software and languages. The following printer drivers are included with the printer. The most recent drivers are available at http://www.hp.com/support/lj2300.
Software for Macintosh computers The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP LaserJet Utility for use with Macintosh computers. The embedded Web server can be used by Macintosh computers if the printer is connected to a network. See “Using the embedded Web server” on page 62 for more information. PPDs PPDs, in combination with the Apple LaserWriter® 8 driver for OS 8 to 9.x.x and PS Converter for OS X 10.
Installing the printing system software The printer comes with printing system software and printer drivers on a CD-ROM. The printing system software on the CD-ROM must be installed to take full advantage of the printer features. If you do not have access to a CD-ROM drive, you can download the printing system software from the Internet at http://www.hp.com/lj2300. Note Sample model scripts for UNIX® (HP-UX®, Sun Solaris) and Linux networks are available for download at http://www.hp.com/support.
If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/support/lj2300 for help or more information. Installing Windows printing system software for networks The software on the printer CD-ROM supports network installation with a Microsoft network (except Windows 3.1x). For network installation on other operating systems, go to http://www.hp.com/support/lj2300.
Installing Macintosh printing system software for networks This section describes how to install Macintosh printing system software. The printing system software support Mac OS 8.6 and later. The printing system software includes the following components: PostScript® Printer Description files The PostScript (PS) Printer Description files (PPDs), in combination with the Apple LaserWriter 8 printer driver, provide access to the printer features and allow the computer to communicate with the printer.
9 Select the printer name. 10 Click Add Printer. 11 Close the Print Center by clicking the close button in the upper-left corner. Note Some networks might not allow the printer to be set up automatically. You might need to manually select the correct PPD when installing the printer. Macintosh computers cannot be connected directly to the printer. Installing Macintosh printing system software for direct connections This section explains how to install the printing system software for Mac OS 8.6 to 9.2.
Installing the software after the parallel or USB cable has been connected If you have already connected a parallel or USB cable to a Windows computer, the New Hardware Found dialog box appears when you turn on the computer. To install the software for Windows 95, Windows 98, or Windows Me 1 In the New Hardware Found dialog box, click Search CD-ROM drive. 2 Click Next. 3 Follow the instructions on the computer screen.
Uninstalling the software This section explains how to uninstall the printing system software. To remove software from Windows operating systems Use the Uninstaller in the HP LaserJet 2300/Tools program group to select and remove any or all of the Windows HP printing-system components. 1 Click Start and then click Programs. 2 Point to HP LaserJet 2300 and then click Tools. 3 Click Uninstaller. 4 Click Next. 5 Select the HP printing-system components you want to uninstall. 6 Click OK.
Control panel This section provides information about the control panel and its features: “Control panel layout” on page 22 “Using the printer Help system” on page 25 “Printing control panel menus” on page 25 “Changing control panel settings” on page 25 Control panel layout The control panel includes the following controls: graphical display that can show up to two lines of messages four navigation buttons: (SELECT button) (BACK button), (UP button), (DOWN button), and (HELP but
Graphical display UP button HELP button SELECT button BACK button DOWN button PAUSE/RESUME button CANCEL JOB button READY light DATA light ATTENTION light Control panel buttons Button Function (HELP) Provides information about the message on the graphical display. (BACK) Backs up one level in the menu tree or backs up one numeric entry. Exits menus if held down for more than 1 second.
Control panel lights Light State Indication READY On The printer is online and ready to accept data to print. Off The printer cannot accept data because it is offline (paused) or has experienced an error. Blinking The printer is going offline. The printer stops processing the current print job and expels all active pages from the paper path. On The printer has data to print, but is waiting to receive all of the data. Off The printer has no data to print.
Using the printer Help system This printer features a Help system at the control panel that provides instructions for resolving most printer errors. To view Help for a message (if available), press (HELP button). If the Help topic is longer than two lines, use (UP button) and (DOWN button) to scroll through the entire topic. To exit the Help system, press (HELP button) again.
Interface ports The HP LaserJet 2300 printer has two interface ports: IEEE-1284B parallel port USB port (compatible with 1.1 and 2.0 low and full speed certified devices) The HP LaserJet 2300n printer, HP LaserJet 2300dn, and HP LaserJet 2300dtn printer also include an HP Jetdirect EIO print server card that contains a 10/100Base-TX port. You can purchase an HP Jetdirect EIO print server card for the other HP LaserJet 2300 series printers.
2 Printing tasks This section provides information about the following topics: ENWW “Purchasing paper and other media” on page 28 “Media input options” on page 29 “Loading trays” on page 31 “Media output options” on page 35 “Printing on special media” on page 36 “Printing on both sides (duplexing)” on page 43 “Canceling a print job” on page 46 “Using the printer driver” on page 47 “Using printer-driver features” on page 49 “Using job-storage features” on page 57 27
Purchasing paper and other media HP LaserJet printers produce excellent print quality. You can print on a variety of print media, such as paper (including up to 100 percent recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. Properties such as weight, grain, and moisture content are important factors that affect printer performance and output quality. To achieve the best possible print quality, use only high-quality, copier-grade paper.
Media input options The printer comes with up to three paper trays. The printer automatically selects the requested media from the correct tray if that media is loaded in any of the trays. If the media is not available, a message on the control panel prompts you to select the media or tray that you want instead.
Tray 2 (250-sheet tray) paper sizes A 250-sheet tray can be purchased as an accessory if the printer did not come with a tray 3. It has settings for the following paper sizes: A4 A5 B5 (ISO) B5 (JIS) Letter Legal Executive 8.5 by 13 inches (FoolsCap, Folio, JIS Exec) See “Loading tray 2 (250-sheet tray) or optional 250-sheet tray in tray 3 position” on page 32 to change the paper size. See “Supported sizes of media” on page 134 for specific dimensions.
Loading trays Loading tray 1 (multipurpose tray) 1 Tray 1 holds up to 100 sheets of paper or up to 10 envelopes. See the following sections for printing on special media: preprinted material—“Printing on letterhead, prepunched, or preprinted paper (single-sided)” on page 42 envelopes—“Printing on envelopes” on page 37 labels—“Printing on labels” on page 39 To load tray 1 2 3 1 Open tray 1 by pulling the front cover down. 2 Slide out the plastic tray extender.
Loading tray 2 (250-sheet tray) or optional 250-sheet tray in tray 3 position Tray 2 supports only paper (A4, A5, B5 ISO, B5 JIS, Letter, Legal, Executive, and 8.5 by 13 inches). 1 To load tray 2 2 Paper sizes 1 Pull the tray out of the printer and remove any paper. 2 Move the side width guides outward to match the paper size you are loading. 3 On the rear paper-length guide, press on the blue tab and adjust it so that the pointer matches the paper size that you are loading.
4 5 4 Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height tabs on the paper-length guide in the rear of the tray. 5 Push down on the paper to lock the metal paper-lift plate in place. 6 Slide the tray back into the printer. Note Whenever you remove a 250-sheet tray from the printer, always push down on the paper to lock the metal paper-lift plate in place before you replace the tray.
Loading tray 3 (500-sheet tray) 1 Tray 3 supports only paper (A4 and Letter). To load tray 3 1 Pull the tray out of the printer and remove any paper. 2 To adjust for letter-size paper, pull up on the rear paper stop. To adjust for A4-size paper, push the rear paper stop down. 3 2 For letter-size paper, move the side width guides outward as far as possible. For A4-size paper, move the side width guides inward as far as possible.
Media output options The printer comes with two output bins. The top output bin is used when the rear output bin is closed. The rear output bin is used when the rear output bin is open. Top output bin (face down) Note ENWW Rear output bin (face up) When tray 1 and the rear output bin are used together, they provide a straight-through paper path for your print job. Using a straight-through paper path can sometimes reduce curling.
Printing on special media This section discusses printing on types of media that require special handling: “Printing on envelopes” on page 37 “Printing on labels” on page 39 “Printing on transparencies” on page 40 “Printing on custom-sized media or cardstock” on page 41 “Printing on letterhead, prepunched, or preprinted paper (single-sided)” on page 42 36 Chapter 2 Printing tasks ENWW
Printing on envelopes You can print envelopes from tray 1. Tray 1 holds up to 10 envelopes and supports standard or custom sizes. For printing on any size of envelope, make sure to set the margins in your program at least 15 mm (0.6 inch) from the edge of the envelope. The printer might print at a slower speed when printing envelopes. In addition, printing performance depends on the construction of the envelope. Always test a few sample envelopes before purchasing a large quantity.
1 To load envelopes in tray 1 Many types of envelopes can be printed from tray 1. Up to 10 can be stacked in the tray. 2 3 1 Open tray 1 by pulling the front cover down. 2 Open the rear output bin by pulling down on the top section of the bin. Slide out the extender until it extends fully. Note Using the rear output bin reduces envelope curl. 3 Slide the width guides on tray 1 outward to a position that is slightly wider than the media.
Printing on labels Use only labels recommended for laser printers. For label specifications, see “Labels” on page 141. Guidelines for printing on labels Print labels from tray 1. Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way. Do not use label sheets that have the backing sheet exposed, and do not reuse partially used label sheets. Do not feed a sheet of labels through the printer more than once.
Printing on transparencies Use only transparencies recommended for use in laser printers. For transparency specifications, see “Transparencies” on page 141. Guidelines for printing on transparencies Print transparencies from tray 1. Remove transparencies from the output bin as they are printed to prevent them from sticking. Place transparencies on a flat surface after removing them from the printer. For Macintosh computers, go to the HP LaserJet Utility and select transparencies.
Printing on custom-sized media or cardstock Postcards, 3-by-5 inch (index) cards, and other custom-sized media can be printed from tray 1. The minimum media size is 76 by 127 mm (3 by 5 inches) and the maximum media size is 216 by 356 mm (8.5 by 14 inches). Note You might experience some jams when using any media with a length less than 178 mm (7 inches). This might be caused by paper that has been affected by environmental conditions.
Printing on letterhead, prepunched, or preprinted paper (single-sided) When printing letterhead, prepunched, or preprinted paper, it is important to orient the paper correctly. Follow the guidelines in this section for printing on one side only. For duplexing guidelines, see “Printing on both sides (duplexing)” on page 43. Tray 1 orientation: print-side up, top edge toward the printer. Tray 2 or tray 3 orientation: print-side down, top edge toward you.
Printing on both sides (duplexing) You can print on both sides of a sheet of paper (called duplexing or two-sided printing) in two ways—automatic and manual. Letter, A4, and 8.5 by13 inches, and Legal paper sizes are supported for duplexing. Automatic duplexing The HP LaserJet 2300d, HP LaserJet 2300dn, and HP LaserJet 2300dtn printers contain a built-in duplexer that can automatically print on both sides of paper.
Layout options for printing on both sides The four print-orientation options are shown below. These options are available when Print on Both Sides is selected from the Finishing tab in the printer driver. 1 1 2 1 3 1 4 1 Flip Pages Up (long-edge landscape) This layout is often used in accounting, data processing, and spreadsheet applications. Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom.
To duplex with the built-in duplexer The built-in duplexer is included only with the HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer. 1 Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: • For tray 1, load the letterhead paper with the first side down, bottom in first.
Canceling a print job You can stop a print job from a software program or a print queue, or by pressing the CANCEL JOB button on the printer control panel. If the printer has not started printing, first try to cancel the job within the software program that sent the print job. If the print job is waiting in a print queue or print spooler such as the Printers group on a Windows computer or Print Monitor on a Macintosh computer, delete the job there.
Using the printer driver The printer driver provides access to the printer features and allows the computer to communicate with the printer. This section provides instructions for printing when setting options are set from the printer driver. If possible, try to set printing features from the software program in which you are working or from the Print dialog box. You can set the printer features this way for most Windows and Macintosh software programs.
Changing default settings If you want printing settings to be used in all software programs you use on the computer, change the default settings in the printer driver. Choose the procedure for your operating system: “To change default settings in Windows 95, Windows 98, and Windows Me” on page 48 “To change default settings in Windows NT 4.
Using printer-driver features This section provides instructions for common printing features that are controlled through the printer driver.
Printing multiple pages on one sheet of paper You can print more than one document page on a single sheet of paper (this is sometimes called 2-up, 4-up, or n-up printing). The pages will appear decreased in size and arranged on the sheet. You can specify that up to 16 pages are to be printed on a single sheet. This feature provides a cost-effective and environmentally friendly way to print draft pages, especially when combined with duplex printing (see “Printing on both sides (duplexing)” on page 43).
Using EconoMode (draft) printing EconoMode (draft) printing allows the printer to use less toner on each page. Selecting this option might extend the life of your print cartridge and reduce your cost per page, but will reduce print quality. EconoMode is not available if you are using a non-HP print cartridge. To use EconoMode (draft) printing on Windows computers 1 Open the printer driver (see “Changing the settings for a print job” on page 47). 2 On the Paper/Quality tab, select EconoMode.
Using reduce/enlarge options Use the reduce/enlarge options to scale your document to a percentage of its normal size. You can also choose to scale your document to fit on any size of paper that the printer supports. To set reduce/enlarge options on Windows computers 1 Open the printer driver (see “Changing the settings for a print job” on page 47). 2 On the Effects tab, use the % of Normal Size box or slider scale to reduce or enlarge the scale. 3 Click OK.
Printing by type and size of media You can configure the printer to select media by Type (such as plain, glossy, or letterhead) and Size (such as letter or A4), rather than by Source (a tray). Printing by type or size means that you want the printer to pull paper or print media from the first tray that is loaded with the type or size that you choose. Selecting media by type and size results in significantly better print quality for heavy paper and glossy paper.
Printing a cover or different first page Use the following procedure to print the first page of a document on a different media type than the rest of the document (for example, to print the first page of a document on letterhead paper and the rest on plain paper, or to print a cover on card stock and the subsequent pages on plain paper). This option might not be available in all printer drivers. To print a cover or different first page for Windows 95, Window 98, Windows Me, and Windows NT 4.
Adding a blank page or back cover to the end of a print job Use this option to add a blank page to the end of a print job. To print a blank page in Windows 95, Windows 98, Windows Me, and Windows NT 4.0 (PCL only) Note This option is not available in the PS printer driver. 1 Open the printer driver (see “Changing the settings for a print job” on page 47). 2 On the Paper tab, select Use different paper for first page. First Page, Other Pages, and Back Cover tabs appear.
To add a blank page to the beginning of all print jobs in Windows 2000 and Windows XP 1 Click the Start button. 2 Point to Settings. 3 Point to Printers (Windows 2000) or Printers and Faxes (Windows XP). 4 Right-click the HP LaserJet 2300 series printer icon. 5 Click Properties. 6 On the Advanced tab, click Separator Page. 7 Browse to find a separator page. Any printable document can be used as a separator page. 8 Click OK to select a separator page.
Using job-storage features The printer supports two distinct job-storage features that allow printing to be initiated from the printer control panel after the print job is sent from the computer: proof and hold jobs private jobs Make sure that you identify your jobs in the printer driver before printing. Using default names might override previous jobs with the same default name or cause the job to be deleted. Note The job-storage features require 48 MB of RAM.
Deleting a held job When you send a proof and hold job, the printer automatically deletes your previous proof and hold job. If no proof and hold job already exists with that job name, and the printer needs additional space, the printer might delete other proof and hold jobs starting with the oldest one. Note If you turn the printer power off, all quick copy, proof and hold, and private jobs are deleted. A held job can also be deleted at the printer control panel.
Deleting a private job A private job is automatically deleted after the user releases it for printing, unless the user selects the Stored Job option in the printer driver. (In order to store a job, the printer must have an optional hard disk installed.) Note If you turn the printer power off, all quick copy, proof and hold, and private jobs are deleted. A private job can also be deleted at the printer control panel before it is ever printed.
60 Chapter 2 Printing tasks ENWW
3 Managing and maintaining the printer This section provides information about the following topics: ENWW “Using the embedded Web server” on page 62 “Using HP Web Jetadmin software” on page 64 “Using Printer Status and Alerts” on page 65 “Managing and configuring printer drivers” on page 66 “Managing the print cartridge” on page 68 “Configuring e-mail alerts” on page 71 “Checking the printer configuration” on page 72 “Cleaning the printer” on page 77 “Cleaning the fuser” on page 79 6
Using the embedded Web server The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel.
Information tab The Information pages group consists of the following pages. Device Status. This page shows the printer status and shows the life remaining of HP supplies, with 0 percent representing that a supply is empty. The page also shows the type and size of print media set for each tray. To change the default settings, click Change Settings. Configuration page. This page shows the information found on the printer configuration page. Supplies Status.
Other links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these websites. Connecting might require that you close the embedded Web server and reopen it. HP Instant Support™. Connects you to the HP website to help you find solutions.
Using Printer Status and Alerts The Printer Status and Alerts software is available to users of both networked and directly connected printers. This software allows you to view the embedded Web server information for a particular printer. It also generates messages on the computer regarding the status of the printer and print jobs. Depending on how the printer is connected, you can receive different messages.
Managing and configuring printer drivers Your system or network administrator can use the driver management and configuration solution to configure printer drivers before you install and deploy them within your environment. This is helpful when you configure printer drivers for multiple workstations or printers that share the same configuration. When you preconfigure your printer driver to match the printer hardware, you can gain access to all of the printer accessories through the driver.
Administrators can use the HP Jetadmin software plug-in to deploy configured printer drivers using a silent, batch, or remote process. Obtain the HP Web Jetadmin software plug-in from http://www.hp.com/go/webjetadmin_software. Customization utility Administrators can use a customization utility to create a custom installation package that includes only the components that are needed within a specific organization or operating environment.
Managing the print cartridge This section provides information about HP print cartridges, how to store them, how to identify genuine ones, and their life expectancy. Information also appears about non-HP print cartridges.
Print-cartridge life expectancy The life of the print cartridge depends on the amount of toner that print jobs require and the length of life for the components inside the cartridge. When printing text at 5 percent coverage (typical for a business letter), an HP print cartridge lasts an average of 6,000 pages. This assumes that toner density is set to 3 and EconoMode is off. (These are the default settings.
To check the supply levels using HP Web Jetadmin In HP Web Jetadmin, select the printer device. The device status page shows supply-level information. Cartridge low and cartridge out conditions The printer alerts you if the print cartridge is low on toner or out of toner. When the cartridge is low on toner When the cartridge is low on toner, the printer control panel shows the ORDER CARTRIDGE message.
Configuring e-mail alerts You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify.
Checking the printer configuration At the printer control panel, you can print pages that give details about the printer and its current configuration.
Note ENWW You can also obtain configuration information in the embedded Web server. For details, see “Using the embedded Web server” on page 62. 1 4 2 5 3 6 1 Printer Information Lists the model, serial number, page counts, and other information for the printer. 2 Event Log Lists the number of entries in the event log, the maximum number of entries viewable, and the last three entries.
Supplies status page Use the supplies status page to obtain information about the print cartridge installed in the printer, the amount of life left in the print cartridge, and the number of pages and jobs that have been processed. Note You can also obtain supplies status information in the embedded Web server. For details, see “Using the embedded Web server” on page 62. To print a supplies status page at the control panel 1 Press (SELECT button) to open the menus. 2 Use (UP button) or (SELECT button).
1 2 3 4 5 ENWW 1 Supplies website Lists the local website for ordering supplies through the Internet. 2 Cartridge information Provides information about the estimated number of pages remaining for the amount of toner left in the cartridge, status of the toner supply, and print-cartridge serial number. 3 Printing statistics Lists statistics about total number of pages and jobs processed using this print cartridge and page count by paper size.
PS or PCL font list Use the font lists to see which fonts are currently installed in the printer. (The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM.) To print a PS or PCL font list 1 Press (SELECT button) to open the menus. 2 Use (UP button) or (SELECT button). 3 (DOWN button) to scroll to PRINT PS FONT LIST or PRINT PCL Use (UP button) or FONT LIST, and then press (SELECT button).
Cleaning the printer Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. Clean the paper path and print-cartridge areas every time that you change the print cartridge or whenever print-quality problems occur. As much as possible, keep the printer from dust and debris. Cleaning the outside Clean the outside of the printer with a cloth that has been dampened with water.
Cleaning the paper path and print-cartridge areas 2 Over time, particles of toner and paper accumulate inside the printer. This can cause print-quality problems during printing. Cleaning the printer eliminates or reduces these problems. To clean the inside of the printer 3 1 Turn the printer off and unplug the power cord. 2 Open the top cover. 3 Remove the print cartridge. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
Cleaning the fuser Run the printer cleaning page to keep the fuser free of toner and paper particles that can sometimes accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side of your print jobs. (See “Toner specks” on page 104.) To ensure optimum print quality, HP recommends that you use the cleaning page every time that you replace the print cartridge or on an automatic interval that you can set up. The cleaning procedure takes about 2.5 minutes to complete.
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4 Problem solving This section will help you troubleshoot and solve minor printer problems.
Troubleshooting checklist If the printer is not responding properly, complete the following checklist in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. Make sure that the printer READY light is on. Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly.
Troubleshooting general printing problems Symptom Possible cause Solution Control panel display is hard to read. The contrast is too high or too low for your office environment. Adjust the contrast on the control panel display (see “DISPLAY BRIGHTNESS” on page 154). Printer selects media from the wrong tray. The tray selection in the software application might be incorrect. For many software applications, the paper tray selection is found under the Page Setup menu within the application.
Symptom Possible cause Solution Print job is extremely slow. The job might be very complex. Reduce the complexity of the page or try adjusting the print-quality settings. If this problem occurs frequently, add memory to the printer. The maximum speed of the printer cannot be exceeded even when more memory is added. Printing speeds might be automatically reduced when printing on special-sized media. You are printing a PDF or PostScript (PS) file using a PCL printer driver.
ENWW Symptom Possible cause Solution The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect it. Try a print job that you know works. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new cable. The printer is on a network or sharing device and is not receiving a clear signal.
Symptom Possible cause Solution The printer does not respond when you select Print in the software. The printer is out of paper. Add paper. The printer might be in manual feed mode. Change the printer from manual feed mode (see “MANUAL FEED” on page 149). The cable between the computer and the printer is not connected properly. Disconnect and reconnect the cable. The printer cable is defective. If possible, attach the cable to another computer and print a job that you know works.
Printing special pages Special pages within the memory of the printer can help you to diagnose and learn about problems with your printer. Configuration page The configuration page lists many of the current settings and properties of the printer. For information about how to print the configuration page, see “Configuration page” on page 72. If you have an EIO print server card installed, a second page (the Jetdirect page) prints that lists all of the HP Jetdirect information.
Understanding printer messages Printer messages appear on the printer control panel display to relay the normal status of the printer (such as Processing job) or an error condition (such as CLOSE FRONT DOOR) that needs attention. “Interpreting control-panel messages” on page 89 lists the most common messages that require attention or that might raise questions. Messages are listed in alphabetical order first, with numeric messages at the end of the list.
Interpreting control-panel messages Message Description Recommended action Access denied menus locked The printer control panel function you are trying to use has been locked to prevent unauthorized access. See your network administrator. Canceling... [JOBNAME] The printer is canceling a job. The message continues while the job is stopped, the paper path is cleared, and any remaining incoming data on the active data channel is received and discarded. No action necessary.
Message Description Recommended action LOAD TRAY [XX] [TYPE] [SIZE] A job is sent that requires a specific type and size that is not available in the tray that is indicated. Perform one of these steps: alternates with To use another tray press or Load the requested media into the indicated tray and press (SELECT button). Press to use a type and size that are available in another tray.
Message Description Recommended action TYPE MISMATCH TRAY [XX]=[TYPE] The system detected a different type of media from the type specified for the tray in the paper path coming from tray XX. 1 alternates with Ready For help press 2 3 4 USE TRAY [XX] [TYPE] [SIZE] alternates with To change press / To continue press 10.XX.YY SUPPLIES MEMORY ERROR For help press Verify that the correct media is loaded in the tray. Check the driver settings to make sure that the expected media type is selected.
Message Description Recommended action 22 EIO [X] BUFFER OVERFLOW Too much data was sent to the EIO card in the specified slot [X]. An improper communications protocol might be in use. 1 alternates with 2 To continue press 22 PARALLEL I/O BUFFER OVERFLOW Too much data was sent to the parallel port. 1 alternates with To continue press 2 3 4 Press (SELECT button) to clear the message. (The job will not be printed.) Check the host configuration.
Message Description Recommended action 41.3 UNEXPECTED SIZE IN TRAY [XX] This is typically caused if two or more sheets stick together in the printer or if the tray is not properly adjusted. 1 alternates with 2 LOAD TRAY [XX]: [TYPE] [SIZE] 3 4 41.5 UNEXPECTED TYPE IN TRAY XX The printer detected a paper type different than what it was expecting. 1 2 alternates with LOAD TRAY [XX]: [TYPE] [SIZE] 3 4 49.XXXXX PRINTER ERROR A critical firmware error has occurred. 1 2 50.
Message Description Recommended action 53.XY.ZZ PRINTER ERROR There is a problem with the printer memory. The DIMM that caused the error will not be used. Values of X, Y, and ZZ are as follows: 1 X = DIMM type 2 0 = ROM 1 = RAM 3 Y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slot 1, 2, or 3 You might need to reseat or replace the specified DIMM. Turn the printer power off and then reseat the DIMM that caused the error.
Message Description Recommended action 59.X PRINTER ERROR A temporary printing error occurred. 1 2 alternates with To continue turn off then on 62 NO SYSTEM 64 PRINTER ERROR alternates with To continue turn off then on ENWW This message indicates that no system was found. The printer software system is corrupt. 1 A temporary printing error occurred in the scan buffer. 1 2 2 Turn the printer power off, and then turn the printer power on.
Message Description Recommended action 79.XXXX PRINTER ERROR The printer detected a critical hardware error. 1 alternates with To continue turn off then on 2 Press CANCEL JOB to clear the print job from the printer memory. Turn the printer power off, and then turn the printer power on. Try printing a job from a different program. If the job prints, go back to the first program and try printing a different file.
Clearing jams Occasionally, media can become jammed during a print job. The following are some of the causes: Trays are loaded improperly or overfilled. Tray 2 or tray 3 is removed during a print job. The top cover is opened during a print job. The media that is being used does not meet HP specifications (see “Media specifications” on page 134). The media that is being used is outside of the supported size range (see “Media specifications” on page 134.
1 Print-cartridge area Jams in this area might result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 2 1 Open the top cover. 2 Remove the print cartridge. CAUTION To prevent damage, do not expose the print cartridge to light for more than a few minutes. Place a piece of paper over the top of the print cartridge to shield it while it is out of the printer.
1 Tray 2 or tray 3 paper-feed area Note If paper has entered the print cartridge area, follow the instructions in “Print-cartridge area” on page 98. It is easier to remove paper from the print cartridge area than from the paper-feed area. 2 3 4 ENWW 1 Slide out tray 2 or tray 3 to expose the jam. 2 Remove any misfed paper by pulling it out by the visible edge.
1 Output areas Jams in this area might result in loose toner on the page. If you get any toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 1 2 Note It is necessary to open the top cover in order to release the rear output gearing and remove the media easily. 2 If the media is visible from the rear output opening, carefully use both hands to pull the leading edge out of the printer. Carefully remove the rest of the jammed media from the printer.
1 Duplexer area This procedure applies only to printers that include a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer). 2 3 1 Remove tray 2 from the printer. 2 Pull the green lever on the left front of the tray 2 opening to open the paper access plate. 3 Reach in and pull out the jammed paper. 4 Push the bottom of the paper access plate back up until it clicks into place on both sides (both sides need to be engaged). 5 Reinstall tray 2.
Troubleshooting print-quality problems This section helps you define print-quality problems and what to do to correct them. Often print-quality problems can be handled easily by making sure that the printer is properly maintained, using print media that meets HP specifications, or running a cleaning page. Print-quality checklist General print-quality problems can be solved by following the checklist below.
Image defect examples Use the examples in this image defect table to determine which print-quality problem you are experiencing, and then see the corresponding reference pages to troubleshoot. These examples identify the most common print-quality problems. If you still have problems after trying the suggested remedies, contact HP Customer Support. (See “Contacting HP” on page 123.
Light print or fade If a vertical white streak or faded area appears on the page: The toner supply is out. Install a new HP print cartridge. If the whole page is light, the print density adjustment is too light or EconoMode might be on. Adjust the print density and EconoMode within the software driver. See “Using EconoMode (draft) printing” on page 51. For non-Windows operating systems, this feature is also available in HP Web Jetadmin.
Toner smear If toner smears appear on the leading edge of the media, the paper guides are dirty. See “Cleaning the paper path and print-cartridge areas” on page 78 and “Cleaning the fuser” on page 79. Check the media type and quality. See “Media specifications” on page 134. Try installing a new HP print cartridge. Loose toner Clean the inside of the printer. See “Cleaning the paper path and print-cartridge areas” on page 78 and “Cleaning the fuser” on page 79.
Curl or wave Check the media type and quality. Both high temperature and humidity can cause paper curl. See “Media specifications” on page 134. Turn over the stack of paper in the tray. Also try rotating the paper 180° in the input tray. Keep media sealed in the original packaging and in a cool, dry place until ready to use. Open the rear door and try printing to the rear output bin (straight-through paper path).
Troubleshooting network printing problems Note ENWW HP recommends that you use the printer CD-ROM to install and set up the printer on a network. Print a configuration page (see “Configuration page” on page 72). If an HP Jetdirect EIO print server is installed, printing a configuration page also prints a second page that shows the network settings and status.
Troubleshooting common Windows problems Symptom Possible cause Solution Error message: Paper is not loaded. Make sure that there is paper in the trays. “Error Writing to LPTx” in Windows 9x. Defective or loose cable. Make sure that the cables are connected correctly, the printer is on, and the READY light is on. The printer is plugged into a power strip and not receiving enough power. Unplug the power cord from the power strip and plug it into another electrical outlet.
Troubleshooting common Macintosh problems Choose the item that best describes the problem: problems in the Chooser printing errors USB problems OS X problems Symptom Possible cause Solution Software is not installed correctly. The LaserWriter 8 driver should be present as a part of the Mac OS. Make sure that the LaserWriter driver is in the Extensions folder within the Systems folder. If it is not there, install the LaserWriter driver from your Mac OS CD.
Symptom Possible cause Solution Another printer with the same or similar name might have received your print job. Check the AppleTalk name of the printer displayed on the configuration page. Printing errors A print job was not sent to the printer that you wanted. You cannot use the computer while the printer is printing. Background Printing has not been selected. Make sure that the cables are connected correctly, that the printer is on, and that the READY light is on. LaserWriter 8.
Symptom Possible cause Solution This problem is caused by either a software or hardware component. Software troubleshooting USB problems A USB-connected HP LaserJet printer does not appear in the Macintosh Chooser. Make sure that your Macintosh computer supports USB. Make sure that your Macintosh computer has Mac OS 8.6 or later. Ensure that your Macintosh has the appropriate USB software from Apple.
Symptom Possible cause Solution The wrong PPD is selected for the printer. Verify which PPD is selected. In the Print dialog box, click Summary. Verify that the PPD for setting is correct. OS X problems Printer features do not appear. When using OSX v10.2, the printer is not using Rendezvous (mDNS). You might need to upgrade your HP Jetdirect card to a version that supports Rendezvous. An installed tray does not appear as an option, even though it is installed on the printer.
Selecting an alternate PostScript Printer Description (PPD) MAC OS 9.x 1 Open the Chooser from the Apple menu. 2 Click the LaserWriter icon. 3 If you are on a network that has multiple zones, select the zone in the AppleTalk Zones box where the printer is located. 4 In the Select a PostScript Printer box, click the printer name that you want to use. (Double-clicking immediately generates the next few steps.) 5 Click Setup. (This button might read Create for first-time setup.) 6 Click Select PPD.
Troubleshooting common PostScript problems The following situations are specific to the PostScript (PS) language and might occur when several printer languages are being used. Check the control panel display for messages that might help resolve problems. Note To receive a printed or screen message when PS errors occur, open the Print Options dialog box and click the selection next to the PS Errors section that you want.
5 Service and support This section contains information to help you order supplies and contact HP. It also provides warranty, repacking, and software license information.
Ordering parts, accessories, and supplies This section provides information regarding ordering parts, supplies, and documentation. Use only parts and accessories specifically designed for this printer.
Ordering directly through the printer software (for printers directly connected to a computer) The printer software gives you the ability to order supplies and accessories directly from the computer. Three things are necessary to use this feature: The Printer Status and Alerts software must be installed on your computer. Use the Custom installation option to install this software. (See “Using Printer Status and Alerts” on page 65.
Part numbers Paper handling Item Description or use Part number Optional 250-sheet tray and feeder unit Optional tray to increase paper capacity. Holds A4, A5, B5 (ISO), B5 (JIS), Letter, Legal, Executive, and 8.5-by-13 inch paper sizes C4793B Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity. Holds Letter and A4 paper sizes.
Cables and interfaces Item Description or use Enhanced I/O (EIO) cards HP Jetdirect print server multi-protocol EIO network cards: Parallel cables Part number HP Jetdirect 615n Fast Ethernet (10/ 100Base-TX) internal print server (included on the HP LaserJet 2300n, 2300dn, and 2300dtn) J6057A HP Jetdirect 680n 802.
Printing supplies For more information about media supplies, go to http://www.hp.com//go/ljsupplies. Item Description or use Part number Print cartridge HP Smart Print Cartridge Q2610A HP Soft Gloss laser paper For use with HP LaserJet printers. Coated paper, good for business documents with high impact, such as brochures, sales material, and documents with graphics and photographic images. Specifications: 32 lb (120 g/m2).
Item Description or use HP LaserJet paper For use with HP LaserJet printers. Good for letterhead, high-value memos, legal documents, direct mail, and correspondence. Part number Specifications: 96 bright, 24 lb (90 g/m2). HP Printing paper Letter (8.5 by 11 inch), 500 sheets/ream, 10-ream carton HPJ1124/North America Legal (8.
Item Description or use HP Office paper For use with all office equipment—laser and inkjet printers, copiers, and fax machines. Good for high-volume printing. Part number Specifications: 84 bright, 20 lb (75 g/m2). HP Office recycled paper Letter (8.5 by 11 inch), 500 sheets/ream, 10-ream carton HPC8511/North America and Mexico Letter (8.5 by 11 inch), 3-hole, 500 sheets/ream, 10-ream carton HPC3HP/North America Legal (8.
Contacting HP This section provides information regarding how to contact HP to obtain product support (using the Internet or telephone) or to obtain additional service and extended support. It also contains information for contacting the HP fraud hotline if you suspect that the HP supply you purchased is not a genuine HP supply. Getting support This section provides information for getting support from HP by using HP websites or by telephone.
Obtaining extended service and support You can obtain extended service agreements or support packs for your HP product. HP service agreements To obtain an HP service agreement, visit http://www.hp.com/support. In the Select a country/ region field at the top, select your country/region and click the Support block. You can also contact your HP-authorized dealer.
Guidelines for repacking the printer Use the following guidelines when you need to repack the printer: CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMMs’ antistatic package, then touch bare metal on the printer. To remove the DIMMs see “Installing memory” on page 165. CAUTION ENWW Remove and retain any DIMMs (dual inline memory modules) that you have purchased and installed in the printer.
Service information form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: Phone: ( ) Alternate contact: Phone: ( ) Return shipping address: Special shipping instructions: WHAT IS BEING SENT? Model name: Model number: Serial number: Please attach any relevant printouts when returning equipment. DO NOT ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.). WHAT NEEDS TO BE DONE? (Attach a separate sheet if necessary.) 1.
HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services vary by area. Check with your local HP dealer to determine the services available to you.
Warranty information For warranty statements, see “Hewlett-Packard limited warranty statement” on page 129 and “Limited warranty for print cartridge life” on page 130. You can also locate printer warranties on the Internet. (See “Getting support” on page 123.) For service during and after the warranty period, use the following resources: If printer hardware fails during the warranty period, go to http://www.hp.com/support/lj2300 or contact an HP-authorized service or support provider.
Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 2300L, 2300, 2300d, 2300n, 2300dn, and 2300dtn DURATION OF WARRANTY 1 year from purchase date - return for repair 1 HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
Extended warranty HP SupportPack provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a three-year period from date of the HP product purchase. The customer must purchase HP SupportPack within 90 days of the HP product purchase. (See “Getting support” on page 123.) Limited warranty for print cartridge life Note The following warranty applies to the print cartridge that came with this printer.
A Specifications This section provides information about the following topics: ENWW “Printer specifications” on page 132 “Media specifications” on page 134 131
Printer specifications Physical specifications HP LaserJet 2300L, 2300, 2300n, 2300d, 2300dn HP LaserJet 2300dtn (with 500-sheet tray) Height 259.7 mm (10.2 inches) 397.2 mm (15.6 inches) Width 412.8 mm (16.2 inches) 412.8 mm (16.2 inches) Depth (body) 450 mm (17.7 inches) 450 mm (17.7 inches) Weight (with print cartridge) 14.3 kg (31.6 lb) 18.9 kg (41.6 lb) Electrical specifications WARNING! Power requirements are based on the country/region where the printer is sold.
Acoustic emissions Sound power level Declared Per ISO 9296 Printing (HP LaserJet 2300L at 20 ppm) LWAd = 6.6 bels(A) Printing (all other models at 25 ppm) LWAd = 6.
Media specifications This printer accepts a variety of media, such as cut-sheet paper (including up to 100 percent recycled fiber content paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors affecting printer performance and output quality.
Tray 2 Dimensions1 (250-sheet tray) Letter A4 Weight Capacity2 60 to 105 g/m2 (16 to 28 lb) 250 sheets of 75 g/m2 (20 lb) paper 216 by 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 11.7 inches) Executive 191 by 267 mm (7.3 by 10.5 inches) Legal 216 by 356 mm (8.5 by 14 inches) B5 (ISO) 176 by 250 mm (6.9 by 9.9 inches) B5 (JIS) 182 by 257 mm (7.2 by 10 inches) A5 148 by 210 mm (5.8 by 8.3 inches) 8.5 by 13 inches 216 by 330 mm (8.5 by 13 inches) 1.
Guidelines for using paper For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. The following problems with paper cause print quality deviations, jamming, or even damage to the printer.
Paper specifications Category Specifications Acid content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils) Curl in ream Flat within 5 mm (0.02 inch) Cut edge conditions Cut with sharp blades with no visible fray. Fusing compatibility Must not scorch, melt, offset, or release hazardous emissions when heated to 200° C (392° F) for 0.1 second.
Printing and paper storage environment Ideally, the printing and paper storage environment should be at or near room temperature, and not too dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room.
Envelopes Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: Note Weight: The weight of the envelope paper should not exceed 105 g/m2 (28 lb) or jamming might occur. Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.
Envelope margins The following gives typical address margins for a commercial #10 or DL envelope. Note Type of address Top margin Left margin Return address 15 mm (0.6 inch) 15 mm (0.6 inch) Delivery address 51 mm (2 inches) 89 mm (3.5 inches) For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope. Avoid printing over the area where the envelope’s seams meet. Envelope storage Proper storage of envelopes helps contribute to print quality.
Labels CAUTION To avoid damaging the printer, use only labels recommended for laser printers To prevent serious jams, always use tray 1 to print labels and always use the rear output bin. Never print on the same sheet of labels more than once or print on a partial sheet of labels. Label construction When selecting labels, consider the quality of each component: Adhesives: The adhesive material should be stable at 200° C (392° F), the printer’s fusing temperature.
142 A Specifications ENWW
B Control panel menus You can perform most routine printing tasks from the computer by using the program or printer driver. These two methods are the most convenient way to control the printer, and they will override the printer control panel settings. See the Help file for your program, or, for more information about gaining access to the printer driver, see “Changing the settings for a print job” on page 47. You can also control the printer by changing settings at the printer control panel.
Retrieve Job menu This menu provides a list of the stored jobs in the printer and access to all the job storage features. You can print or delete these jobs at the printer control panel. See “Using job-storage features” on page 57 for more information about using this menu. Note If you turn the printer power off, all stored jobs are deleted unless an optional hard disk is installed. The section that follows lists the settings and possible values.
Information menu The Information menu contains printer information pages that give details about the printer and its configuration. Scroll to the information page that you want and press (SELECT button). Item Explanation PRINT MENU MAP The menu map shows the layout and current settings of the printer control panel menu items. For more information, see “Menu map” on page 72. PRINT CONFIGURATION The configuration page shows the current printer configuration.
Paper Handling menu If paper-handling settings are correctly configured at the printer control panel, you can print by selecting the type and size of paper in the program or printer driver. Some items on this menu (such as duplex and manual feed) are available in the program or printer driver (if the appropriate driver is installed). Program and printer-driver settings override control panel settings. For more information, see “Using the printer driver” on page 47.
Item Values Explanation TRAY 2 TYPE ANY TYPE PLAIN PREPRINTED *LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK>164 G/M2 ROUGH Sets the value to correspond with the paper type currently loaded in tray 2. TRAY 3 SIZE *ANY SIZE LETTER A4 Sets the value to correspond with the paper size currently loaded in tray 3.
Configure Device menu This menu contains administrative functions. “Printing submenu” on page 148 “PCL submenu” on page 150 “Print Quality submenu” on page 151 “System Setup submenu” on page 154 “I/O submenu” on page 157 “Resets submenu” on page 160 Printing submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer-driver settings override control panel settings.
Item Values Explanation DUPLEX BINDING *LONG EDGE SHORT EDGE Changes the binding edge for duplex printing. The menu item appears only if the printer includes a built-in duplexer (HP LaserJet 2300d printer, HP LaserJet 2300dn printer, and HP LaserJet 2300dtn printer) and DUPLEX=ON. OVERRIDE A4/ LETTER *NO YES Allows the printer to print an A4-size job on letter-size paper if A4-size paper is not loaded in the printer (or vice versa).
PCL submenu The following table lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation FORM LENGTH 5 to 128 (*60) Sets vertical spacing from 5 to 128 lines for default paper size. ORIENTATION *PORTRAIT LANDSCAPE Allows you to select default page orientation. *INTERNAL SOFT SLOT 1, 2, or 3 INTERNAL: Internal fonts.
Print Quality submenu Some items on this menu are available in the program or printer driver (if the appropriate driver is installed). Program and printer-driver settings override control panel settings. For more information, see “Using the printer driver” on page 47. In general, it is best to change these settings in the printer driver, if applicable. The following table lists the settings and possible values.
Item Values FUSER MODES PLAIN PREPRINTED LETTERHEAD TRANSPARENCY PREPUNCHED LABELS BOND RECYCLED COLOR CARDSTOCK>164 G/M2 ROUGH ENVELOPE RESTORE MODES *NORMAL HIGH1 HIGH2 LOW REDUCE CURL Explanation Configures the fuser mode associated with each paper types. Change the fuser mode only if you are experiencing problems printing on certain paper types. After you select a type of paper, you can select a fuser mode that is available for that type.
Item Values Explanation RESOLUTION 300 600 *FASTRES 1200 PRORES 1200 Selects the resolution. All values print at the same speed. 300: Produces draft print quality and can be used for compatibility with the HP LaserJet III family of printers. 600: Produces high print quality for text and can be used for compatibility with the HP LaserJet 4 family of printers. FASTRES 1200: Produces 1200-dpi print quality for fast, high-quality printing of business text and graphics.
System Setup submenu Items on this menu affect printer behavior. Configure the printer according to your printing needs. The following table lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation JOB STORAGE LIMIT 1 to 100 (*32) Specifies the number of quick copy jobs that can be stored on the printer. This item appears only if an optional hard disk accessory is installed.
Item Values Explanation PERSONALITY *AUTO PCL PS Selects the default printer language (personality). Possible values are determined by which valid languages are installed in the printer. Normally, you should not change the printer language. If you change it to a specific printer language, the printer will not switch automatically from one language to another unless specific software commands are sent to the printer.
Item Values Explanation JAM RECOVERY *AUTO OFF ON Determines how the printer behaves if a jam occurs. AUTO: The printer automatically selects the best mode for printer jam recovery (usually ON). OFF: The printer does not reprint pages following a jam. Printing performance might be increased with this setting. ON: The printer automatically reprints pages after a jam is cleared. RAM DISK *AUTO ON Determines how the RAM disk is configured.
I/O submenu Items on the I/O (input/output) menu affect the communication between the printer and the computer. The submenu appears only when an EIO (enhanced input/output) device is installed in an EIO slot on the printer (such as an HP Jetdirect print server). The contents of the submenu depend on which type of EIO card is installed. If the printer contains an HP Jetdirect print server EIO card, you can configure basic networking parameters using the submenu.
Item DHCP settings Values Explanation DHCP RELEASE This menu appears if CONFIG METHOD is set to DHCP and a DHCP lease for the print server exists. *NO YES NO (default): The current DHCP lease is saved. YES: The current DHCP lease along with the leased IP address are released. DHCP RENEW *NO YES This menu appears if CONFIG METHOD is set to DHCP and a DHCP lease for the print server exists. NO (default): The print server does not request to renew the DHCP lease.
Item Values Explanation SECURE WEB *HTTPS REQUIREMT For configuration management, specify whether the embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS. HTTPS OPTIONAL HTTPS REQUIRED (default): For secure, encrypted communications, only HTTPS access is accepted. The printer server will appear as a secure site. HTTPS OPTIONAL: Access using either HTTP or HTTPS is permitted.
Resets submenu Items on the Resets submenu relate to returning settings to the defaults and changing settings such as PowerSave. The following table lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation RESTORE FACTORY SETTINGS There is no value to select. Performs a simple reset and restores most of the factory (default) settings. This item also clears the input buffer for the active I/O.
Diagnostics menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. The following table lists the settings and possible values. In the Values column, the default value for each setting is the one with an asterisk (*) next to it. Item Values Explanation PRINT EVENT LOG There is no value to select. Press (SELECT button) to generate a list of the 50 most recent entries in the event log.
162 B Control panel menus ENWW
C Printer memory and expansion This section explains the memory features of the printer and provides steps for expansion.
Printer memory The printer comes with one dual inline memory module (DIMM) already installed in the right-most slot position on the formatter (labeled “Boot DIMM Only”).
Installing memory 1 CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the printer. The HP LaserJet 2300 series printers come with one DIMM installed in slot 1. Do not remove the preinstalled DIMM from slot 1. You can use slot 2 or slot 3 interchangeably for adding DIMMs.
6 6 Remove the DIMM from the antistatic package. CAUTION To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs. 7 Holding the DIMM by the edges (as shown in the illustration), align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) 8 Press the DIMM straight into the slot (press firmly).
Checking memory installation To verify that DIMMs are installed correctly: 1 Turn the printer on. Check that the printer control panel displays the READY light after the printer has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. See “Troubleshooting network printing problems” on page 107. 2 Print a configuration page (see “Configuration page” on page 72).
Installing an HP Jetdirect EIO card 1 1 Turn the printer off, and disconnect the power cord. 2 Open the interface cable door by pressing on the release tabs and swinging the door outward. Disconnect all interface cables. 3 Locate the EIO slot. Firmly insert the HP Jetdirect EIO card into the EIO slot. Twist in the retaining screws. 4 Attach the appropriate network cable to the EIO card. 5 Reconnect the interface cable(s) and the power cord. Reinstall the interface cable door. Turn the printer on.
D Printer commands Most software programs do not require you to enter printer commands. See your computer and software documentation to find the method for entering printer commands, if needed. Note ENWW PCL 5e PCL 5e printer commands tell the printer which tasks to perform or which fonts to use. This section provides a quick reference for users who are already familiar with PCL 5e command structure. HP-GL/2 The printer has the ability to print vector graphics using the HP-GL/2 graphics language.
Understanding PCL printer command syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letter O (O) and the number zero (0). These characters might not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands.
Entering escape characters Printer commands always begin with the escape character (?). The following table shows how the escape character can be entered from various MS-DOS software programs.
Common PCL 5e printer commands Function Command Options (#) Reset ?E n/a Number of Copies ?&l #X 1 to 999 Paper Source ?&l #H 0 = prints or ejects current page 1 = tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = tray 1 5 = tray 3 7 = auto select Paper Size ?&l #A 1 = Executive 2 = Letter 3 = Legal 4 = A5 5 = A4 6 = B5-JIS 8 = 8.
Function Command Options (#) Horizontal Position (Columns) ?&a#C # = column number Horizontal Position (Dots) ?*p#X # = dot number (300 dots = 1 inch) Horizontal Position (Decipoints) ?&a#H # = decipoint number (720 decipoints = 1 inch) End of Line Wrap ?&s#C 0 = Enable 1 = Disable Display Functions On ?Y n/a Display Functions Off ?Z n/a Enter PCL Mode ?%#A 0 = Use previous PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 Mode ?%#B 0 = Use previous HP-GL/2 pen
174 Appendix D Printer commands ENWW
E Regulatory information FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
inspection, selected parts are reclaimed for use in new cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products. U.S. returns For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns. Simply bundle two or more cartridges together and use the single, prepaid, preaddressed UPS label that is supplied in the package. For more information in the U.S.
Declarations of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 2300L / 2300 / 2300d / 2300n / 2300dn / 2300dtn, including 250-sheet feeder and 500-sheet feeder accessory Product Numbers: Q2477A / Q2472A / Q2473A / Q2474A / Q2475A / Q2476A, including C4793B and C7065B Regulatory Model Number: B
Canadian DOC regulations Complies with Canadian EMC Class B requirements. «Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques «CEM».
Regulatory and safety statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S.
Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 2300 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
182 Appendix E Regulatory information ENWW
Index Symbols ? button on control panel 23, 88 Numerics 10Base-T and 10/100Base-TX, ordering cards 119 1200 dpi resolution 153 250-sheet tray. See tray 2 (250-sheet) 26 2-sided printing. See duplexing 3 by 5 cards, printing 41 300 dpi resolution 153 3-hole punched paper fuser modes 152 printing on 42 500-sheet tray.
configuration page from the printer 87 printing from the printer 72 viewing with embedded Web server 63 configuration utility for printer drivers 66 Configure Device menu 148 configuring printer drivers 66 conserving energy 176 environment 176 paper 176 toner 176 consumables.
duplexer jams 101 paper access plate 101 settings 148 supported sizes and weight for media 135 duplexing automatic and manual 43 description 43 E EconoMode description 51 setting 153 Edit, MS-DOS 171 Edlin, MS-DOS 171 EIO cards bad transmission 92 buffer overflow 92 ordering 119 settings 157 EIO port 26 electrical specifications 132 e-mail alerts 63, 71 setting up incoming and outgoing 63 embedded Web server configuring e-mail alerts 71 features 62 Information tab 63 links to other websites 64 Networking t
HP Web Jetadmin availability by operating system 13 checking toner level 70 configuring e-mail alerts 71 plug-in for managing and configuring printer drivers 66 HP-GL/2 commands 169 HP-UX, sample model scripts 16 humidity specifications 133 I Japanese VCCI statement 180 Jetadmin. See HP Web Jetadmin Jetdirect. See HP Jetdirect EIO card; HP Jetdirect print servers jobs deleting held 58 deleting private 59 printing private 58 proofing and holding 57 jobs.
M Macintosh Appletalk setting 158 availability of software by operating system 13 changing printer driver defaults 48 changing settings for a print job 47 HP LaserJet Utility 15 installing printing system software 18, 19 operating systems supported 12 printer drivers 15 printer software 15 printing errors 110 selecting alternate PPD 113 software 15 supported operating systems 12 troubleshooting common problems 109 uninstalling software 21 mailing labels.
P page count 73 page orientation default 150 pages adding blank to beginning of print jobs 55 adding blank to end of print job 55 blank 102 curled or wavy 106 gray background 104 light or faded areas 104 loose toner 105 misformed characters 105 printing dark images 102 random repetition of images 106 repetitive defects 105 skewed images 105 toner smearing 105 toner specks 104 vertical lines 104 wrinkled or creased 106 paper 3 by 5 cards 41 curled when exiting printer 83 custom sized 41 custom-size 148 defau
print jobs adding blank page to beginning 55 adding blank page to end 55 canceling 23, 46 deleting held 58 deleting private 59 printing private 58 proofing and holding 57 retention 154 slow 84 print quality checklist for troubleshooting 102 examples of defects 103 features 9 guidelines for media 136 settings 153 Print Quality menu 151 print servers. See HP Jetdirect print servers printer commands.
Service control panel menu 161 settings changing defaults in printer driver for Macintosh 48 changing defaults in printer driver for Windows 48 changing for a print job in Macintosh 47 changing for a print job in Windows 47 configuring from embedded Web server 63 control panel 25, 143 hierarchy between printer driver, software program, and control panel 47 restoring defaults 160 Settings tab in embedded Web server 63 shading on pages 104 sharing printers on a network 17 SIMM compatibility 164 sizes printer
transparencies fuser modes 152 ordering 122 printing on 40 specifications 141 supported sizes and types 134 tray 1 capacities 134 custom-size settings 148 loading 31 media sizes and types 29 opening 31 printing from 154 registration settings 151 setting size 146 See also trays tray 2 (250-sheet) capacity 135 jams 99 loading media 32 media sizes and types 135 ordering 118 paper not pulling from 83 paper type settings 53 printing from 154 registration settings 151 See also trays 26 tray 3 (500-sheet) capacity
Windows availability of software by operating system 13 changing printer driver defaults 48 changing settings for a print job 47 installing printing system software 16 sharing 17 supported operating systems 12 troubleshooting common problems 108 uninstalling software 21 WordPerfect for MS-DOS, entering escape characters 171 wrinkled pages 106 Z zone, assigning printer to 18 192 Index ENWW
printed on recycled paper printed on recycled paper copyright © 2002 Hewlett-Packard Company printed in Germany printed in Germany http://www.hp.com/support/lj2300 http://www.hp.
