Reference Guide

Perforate
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HP Customer Support Services
How to get the latest software/agent firmware
The hub does not have updatable firmware. You can update the following modules:
HP Management Module firmware: j3210a.exe
HP Switch Module firmware: j3212a.exe
from the HP BBS, HP FTP Library Service, CompuServe, and the World Wide Web.
After you download the file, extract the file by typing:
filename /x. For example,
j3210a.exe /x
HP BBS
Set your modem to no parity, eight bits, 1 stop bit, set speed up to 14400 bps, and with
your telecommunication program (e.g., Windows Terminal) dial [phone] to get
the latest software for your HP networking product.
HP FTP Library Service
1. FTP to Internet IP Address — ftp ftp.hp.com.
2. Log in as anonymous and press [Return] at the password prompt.
3. Enter bin to set the transfer type.
4. Enter cd /pub/networking/software.
5. Enter get
filename to transfer the file to your computer, then quit.
CompuServe
1. Login to CompuServe.
2. Go to the “hp” service.
3. Select “HP Systems, Disks, Tapes, etc.”
4. Select “Networking Products” library.
5. Download filename then quit.
World Wide Web
http://www.hp.com/go/network_city
Select the “Support” section.
From this web site you can also download information on the HP Switching Hubs and
HP AdvanceStack Assistant. If you have a growing network, download the Designing
HP AdvanceStack Workgroup Networks Guide or call 1-800-752-0900 to receive a copy
through mail.
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Obtain the latest console code (j3210a.exe) from
HP FTP Library: ftp ftp.hp.com
World Wide Web: http://www.hp.com/go/network_city
HP BBS: [phone]
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