Operation Manual

130 A: Atendimento ao Cliente, Baterias e Assistência Técnica
Se a Calculadora Precisar de Assistência
Técnica
$+HZOHWW3DFNDUGPDQWpPFHQWURVGHDVVLWrQFLDWpFQLFDHPPXLWRV
SDtVHV7DLVFHQWURVUHSDUDUmRDFDOFXODGRUDRXDVXEVWLWXLUmRSHORPHVPR
PRGHORRXSRUXP RXWURPRGHORGHYDORULJXDORXPDLRUHVWDQGRRXQmR
VREJDUDQWLDeFREUDGDXPDWD[DGHVHUYLoRDSyVRSHUtRGRGHJDUDQWLD
$VFDOFXODGRUDVQRUPDOPHQWHVmRUHSDUDGDVHGHYROYLGDVGHQWURGHFLQFR
GLDV~WHLV
Obtenção de Assistência Técnica
Nos Estados Unidos(QYLHDFDOFXODGRUDSDUDXPFHQWURGH
DVVLWrQFLDWpFQLFDDXWRUL]DGR+3OLVWDGRQRLQWHULRUGDWDPSD
WUDVHLUD
Na Europa:9LVLWHKWWSZZZKSFRPFDOFXODWRUVSDUDREWHUXPD
OLVWDGRVFHQWURVGHDVVLVWrQFLDWpFQLFDQD(XURSD2XHQWmRFRQVXOWH
RIROKHWRTXHYHPMXQWRFRPDFDOFXODGRUD
Em outros países:(QWUHHPFRQWDWRVHXIRUQHFHGRURX
UHYHQGHGRU+HZOHWW3DFNDUGRXHVFUHYDSDUDXPFHQWURGH
DVVLVWrQFLDWpFQLFDDXWRUL]DGR+3OLVWDGR QRLQWHULRUGDWDPSD
WUDVHLUDSDUDORFDOL]DURXWURVF HQWURVGHVHUYLoR6HQmRKRXYHU
DVVLVWrQFLDORFDOGLVSRQtYHODFDOFXODGRUDSR GHVHUHQYLDGDSDUDXP
FHQWURGHDVVLVWrQFLDWpFQLFDDXWRUL]DGR +3SDUDUHSDUR
2VFXVWRVGHHQYLRUHLPSRUWDomRHDOIkQGHJDVHUmRGHUHVSRQVDELOL
GDGHGRFOLHQWH
Taxa de Serviço
+iXPDWD[DSDGUmRGHUHSDURSDUDDVVLVWrQFLDWpFQLFDGHIRUDGDJDUDQWLD
2FHQWURGHDVVLVWrQFLDWpFQLFDDXWRUL]DGR+3OLVWDGRQRLQWHULRUGD
WDPSDWUDVHLUDSRGHLQIRUPDURYDORUWD[D$WD[DLQWHJUDOHVWiVXMHLWDjV
YHQGDVORFDLVGRFOLHQWHRXDRVLPSRVWRGHYDORUDJUHJDGRRQGH
DSOLFiYHLV
$VFDOFXODGRUDVGDQLILFDGDVSRUDFLGHQWHRXPDXXVRQmRVmRFREHUWDV
SHODVWD[DVIL[DVGHDVVLVWrQFLDWpFQLFD1HVWHVFDVRVDVWD[DVVmR
GHWHUPLQDGDVLQGLYLGXDOPHQWHFRPEDVHQRWHPSRHQRPDWHULDO
10B.book Page 130 Sunday, June 25, 2000 1:17 PM