Maintenance and Service Guide

Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 92
Installing HP PC Hardware Diagnostics Windows ............................................................................. 92
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 92
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 93
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 93
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 93
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only)
..................................................................................................... 93
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 94
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 94
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 94
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 94
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 94
11 Battery replacement .................................................................................................................................. 96
12 Power cord set requirements ...................................................................................................................... 99
General Requirements ......................................................................................................................................... 99
Japanese Power Cord Requirements ................................................................................................................... 99
Country-Specic Requirements ........................................................................................................................ 100
13 Statement of memory volatility ................................................................................................................ 101
Nonvolatile memory usage ............................................................................................................................... 103
Questions and answers ..................................................................................................................................... 105
Using HP Sure Start (select models only) .......................................................................................................... 106
14 Specications .......................................................................................................................................... 107
Index ........................................................................................................................................................... 108
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