HP Engage Console User Guide

Utilities9

This section outlines the options available in the Utilities tab.

APN settings

Access Point Name (APN) settings are provided by cellular carriers to allow devices to connect to the internet

using cellular data (a SIM card). Here you can enter custom APN settings provided by the carrier to restrict the

use of cellular data on corporate-owned devices and devices that use a corporate-owned SIM card. Some APN

settings allow for the direct access of corporate devices without the need of a VPN.

Nudging inactive devices

You can reactivate devices that are idle or inactive. Follow these steps to nudge inactive devices.

1. Select Utilities. Then select Nudge Inactive Devices. A list of inactive devices opens.

2. Select your devices and select Nudge.

Broadcast messages

Broadcast Messages allows you to send messages directly to any device.

1. Under the Utilities tab, select Broadcast Messages.

2. Select Create New Message.

3. When a new window opens, enter the sender's name and the message, and then select Next.

4. All the registered devices and device groups appear in a new window. Select the device or device groups

and then select Send Message to send the message to the selected devices or device groups.

Buzzing devices

Follow these steps to buzz (send an alarm to) devices.

1. Select Utilities. Select Buzz Devices.

2. Select the device that you want to send an alarm to. Select Buzz. A conrmation message opens.

3. Select OK. The device rings, and the alarm remains on until you engage in other activity on the device.

NOTE: The Buzz Devices feature works for devices already active.

Publishing Wi-Fi settings to devices

The Wi-Fi settings feature allows you to publish Wi-Fi congurations to enrolled devices.

1. Under the Utilities tab, select Wi settings.

Utilities