HP Retail Peripheral Agent Technical User Guide
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o If polling is not selected, and only the “Update RPOS Agent Report”
is selected, then at the time set, it will collect data from all peripherals
will return null values for those peripherals that are still under
exclusive use state.
o If polling is not selected, and “Report To File” option is selected, then
it will collect data from all peripherals will return null values for those
peripherals that are still under exclusive use state. Note: with File
option enabled, manageability data stores at
C:\ProgramData\HP\RetailPeripheralAgent\*date&time*.dat.
Fig 1
Retail Peripheral Threshold Alerts Setting: HP Retail Peripheral Agent utilizes
the device LDN (Logical Device Name) as the key setting to assign and
collect device information. This section allows users the option to use the
LDN to assign (add or remove) supported retail peripherals to the
management list and custom assign a threshold value to monitor. For HP
peripherals, the HP Retail Peripheral Agent Configuration Utility is designed
to auto detect the HP peripheral device ID and has logic to assign the
device’s default LDN (logical device name) to the configuration list. For the
device’s threshold setting, the value is automatically populated to the
configuration list from the Mean Time Between Failure (MTBF) specification.
HP Retail Peripheral Agent has the capacity to support all 36 UPOS device
classes and up to four same device classes.










