HP Retail Peripheral Agent Technical User Guide
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Fig 3 
Retail Peripheral Agent service - Info 
HP Retail Peripheral Agent by default is set to have a delay auto start on bootup. 
To start the HP Retail Peripheral Agent manually, there are two options below 
which can be used to control when to start, stop, or check on the status of the 
service: 
Option 1: Using the command console 
1. Open a Windows command console by going to [Start] -> [Run] and type: 
cmd 
2. To start the service, type the following in the command console: sc 
start “HP RPOS Agent Service” 
3. To stop the service, type the following in the command console: sc stop “HP 
RPOS Agent Service” 
4. To check for service’s status, type the following in command console: sc 
query “HP RPOS Agent Service” 
Option 2: Using Windows native Service tool 
1. Go to [Start] -> [Run] -> type -> services.msc 
2. To start the service, right-click select on the “HP RPOS Agent Service” service 
and click on “Start”. 










