HP Folio 13 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2013 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Display ................................................................................................................................... 4 Buttons and other top components ..............................................................
Service tag ............................................................................................................. 26 Computer feet ......................................................................................................... 27 Base enclosure ........................................................................................................ 27 Keyboard ............................................................................................................... 29 Top cover .......
Using the dedicated recovery partition ....................................................................... 61 Restoring using the restore media .............................................................................. 62 Changing the computer boot order ............................................................................ 62 Backing up and recovering your information ............................................................................. 62 Using Windows Backup and Restore ............
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1 Product description Category Description Product Name HP Folio 13 PC Processors Intel® Core™ i5-2467M 1.6GHz processor SC turbo up to 2.3GHz (3MB L3 cache, dual core 17 W) Intel® Core™ i3-2367M 1.4 GHz processor (3MB L3 cache, dual 17W) Chipset Intel® HM65 Express platform controller hub (PCH) Graphics Intel® HD Graphics 3000 discrete-class graphics. Supports BD and or HD-DVD playback with HD decode, and DX11 support and HDMI support Panel 13.
Category Description Audio and video (continued) HP TrueVision high-definition webcam (fixed, no tilt, 1280×800 by 30 frames per second) Ethernet Integrated 10/100/1000 GB network interface card (NIC) Wireless Integrated WLAN options by way of wireless module Two WLAN antennas built into display assembly Supports the following WLAN formats: External media card ● Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) ● Atheros 9485GN 802.
Category Description Operating system Preinstalled: Serviceability ● Windows 7 Home Basic (64- and 32-bit) ● Windows 7 Home Premium (64- and 32-bit) ● Windows 7 Professional (64- and 32-bit) End-user replaceable part: AC adapter 3
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam.
Item Component Description (3) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Buttons and other top components Item Component Description (1) Internal microphone Records sound. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a shortcut menu for items beneath the pointer.
Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Webcam light On: The webcam is in use. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
TouchPad Item Component Description (1) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. Rear Component Description Vent Enables airflow to cool internal components.
Left side Item Component Description (1) Power connector Connects an AC adapter. (2) AC adapter/Battery light ● White: The computer is connected to external power and the battery is fully charged. ● Amber: A battery is charging. ● Blinking white: The battery charge level is 12% or less (recharge the battery as soon as possible). ● Off: The computer is not connected to external power. (3) RJ-45 (network) jack Connects a network cable.
Right side Item Component Description (1) USB 2.0 port Connects optional USB devices. (2) Audio-out (headphone) jack/audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.
Bottom Item Component Description (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item Description Function (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Computer major components 14 Item Component (1) Display assembly (2) Keyboard (includes keyboard cable): Chapter 3 Illustrated parts catalog Spare part number
Item Component Spare part number In black finish: (3) For use in Thailand 673656-281 For use in Canada 673656-121 For use in Japan 673656-291 For use in Latin America 673656-161 For use in South Korea 673656-AD1 For use in Taiwan 673656-AB1 For use in the United States 673656-001 For use in the United Kingdom and Singapore 673656–031 For use in France 673656–051 For use in Italy 673656–061 For use in Saudi Arabia 673656–171 For use in Russia 673656–251 For use in the Netherlands
Item Component Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-005 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo AdapterSPSWLAN 802.11bgn+BT4 BC HMC 1x1 VAL 657325-005 (11) RTC battery: 672349–001 (12) System board 672351–001 672352–001 (13) Fan-Heat sink (includes replacement thermal material) 672355-001 (14) Fan-Heat sink 672354-001 (15) USB/Audio board 672358-001 (16) Battery: (17) 16 6-cell, 59 WHr 5.
Mass storage devices Item Component (1) Optical drive: (2) Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 659941-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659940-001 Hard drive 128-GB solid-state drive 672616-001 Screws (not illustrated) Mass storage devices 17
Miscellaneous parts Component Spare part number AC adapter (non-smart): 65-W PFC RC V EM 3-wire AC adapter (non-smart) for use only in India 613149-001 65-W PFC RC V 3-wire AC adapter (non-smart) for use in all countries and regions except India 613149-001 Power cord (3-pin, black, 1.
Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m) 490371-061 Power cord for use in Italy (3-pin, black, 1.83-m) 490371–111 Power cord for use in Switzerland (3-pin, black, 1.
20 Spare part number Description 672357-001 Top cover in black finish (includes power button board and cable and TouchPad and TouchPad cable) 672358-001 USB/Audio board 672359-001 Screw Kit 672361-001 Power connector cable (includes bracket) 672362-001 Thermal pad 672363-001 Rubber Kit (includes two rear corner covers and four rubber feet) 672616-001 128-GB solid-state drive only (does not include bracket, connector cable, isolators, or screws) 673656-001 Keyboard in black finish for use i
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 77 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag, which is found on the bottom of the computer.
Computer feet The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. All 4 feet are available in the Rubber Kit, spare part number 672363-001. ▲ Remove the four rubber feet from the base enclosure. Base enclosure Description Spare part number Base enclosure 672356–001 Before disassembling the computer, follow these steps: 1. Shut down the computer.
▲ Turn the computer face down, remove the 16 Phillips PM 2.0×6 screws, and remove the base enclosure screws. CAUTION: Before removing the base enclosure screws, do not use a pressure of more than 3.0 kgf-cm screw torque for the 3 Phillips PM 2.0x6.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
4. Lift the right side of the top cover, and then press upwards behind the Backspace key to release the keyboard from the top cover. 5. Lift the rear edge of the keyboard, gently swing the keyboard forward slightly, and disconnect the keyboard's zero insertion force (ZIF) cable (1). 6. Disconnect the keyboard light cable (2) . 7. Remove the keyboard (3). Reverse this procedure to install the keyboard.
Top cover NOTE: The top cover spare part kit includes the power button board and cable and the TouchPad and cable. Description Spare part number Top cover 672357-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Disconnect the following cables: (1) Power button board cable (2) TouchPad button board cable 4. Lift the rear edge of the top cover until the left and right sides disengage from the base enclosure, and remove the top cover. Reverse this procedure to install the top cover.
Power button board Description Spare part number Power button board 672357-001 Before removing the Power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
TouchPad button board Description Spare part number TouchPad button board (includes cable) 672357-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Battery Description Spare part number 6-cell, 59 WHr 5.4AH Li-ion battery 671602-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Support the display panel while lifting the battery slightly, and then slide it forward (2). Remove the battery from the computer (3). CAUTION: Make sure that you balance the battery carefully so that it is not damaged. Reverse this procedure to install the battery. Display panel Description Spare part number 13.3-in, LED, BrightView SVA display panel 672350-001 Before removing the display panel, follow these steps: 36 1. Shut down the computer.
Remove the display panel: 1. Turn the computer right-side up, with the front toward you. 2. Open the computer. 3. Disconnect the display panel cable from the system board (1). 4. Disconnect the USB/Audio board cable from the system board (2). 5. Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (3). NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2 WLAN antenna cable is connected to the WLAN module #2 terminal.
8. Lift and remove the display panel (2). Reverse this procedure to install the display panel. WLAN module Description Spare part number Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 631956-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.
4. Remove the base enclosure screws (see Base enclosure on page 27). 5. Remove the keyboard (see Keyboard on page 29). 6. Remove the top cover (see Top cover on page 31). 7. Disconnect the battery cable (see Battery on page 35). Remove the WLAN module: 1. Disconnect the USB/Audio board cable from the system board (1). 2. Disconnect the #1 and #2 WLAN antenna cables from the WLAN module. NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal.
USB/Audio board Description Spare part number USB/Audio board 672358–001 Before removing the USB/Audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
RTC battery Description Spare part number RTC battery 672349-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Hard drive Description Spare part number 128-GB mSATA solid-state drive (SSD) 672616-001 Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Memory module Description Spare part number 4-GB memory module (PC3, 10600, 1333-MHz) 641369-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the memory module (3). Reverse this procedure to install a memory module. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 672353-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Release the 2 Phillips PM 2.0×3.0 screws securing each speaker. (2) 4. Remove the speakers and cables (3). Reverse this procedure to install the speakers. System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an Intel 1.4 GHz processor, but not WWAN capability (includes replacement thermal material) 672351-001 For use only with computer models equipped with an Intel 1.
7. Remove the battery (see Battery on page 35). 8. Remove the WLAN module (see WLAN module on page 38). 9. Remove the hard drive (see Hard drive on page 42). 10. Disconnect the display panel cable from the system board (see Display panel on page 36). 11. Remove the speaker (see Speakers on page 44). 12. Remove the power connector and cable (see Power connector cable on page 48). 13. Remove the USB/Audio and cable (see USB/Audio).
Remove the system board: 1. Remove the 4 Phillips PM 2.0×2.0 system board screws. 2. Lift the right side of the system board (1) until it rests at an angle. 3. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board.
Power connector cable Description Spare part number Power connector cable (includes bracket) 672361–001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the power connector cable and bracket.
Fan/Heat sink Description Spare part number Fan 672354-001 Heat sink 672355-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
4. Remove the fan and heat sink (4). 5. Remove the double–sided tape securing the fan to the heat sink (1) and remove the fan (2). Reverse this procedure to install the fan and the heat sink.
5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. 2. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility. 3. Use the arrow keys to select Exit > Load Setup Defaults. 4. Follow the on-screen instructions. 5.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility. 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main. 3.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. Windows 7—Open Windows Explorer by selecting Start > Computer. Windows XP—Open Windows Explorer by selecting Start > My Computer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
6 Specifications Computer specifications Metric U.S. Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Dimensions Weight Input power Operating voltage and current 18.5 V dc @ 3.
13.3-inch display specifications Metric U.S. Height 16.50 cm 6.50 in Width 25.34 cm 11.60 in Diagonal 33.66 cm 13.30 in Number of colors 262,144 Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Dimensions Pixel resolution 58 Pitch 0.197 mm × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 2.
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.
Restoring the system If the computer hard drive fails, you must use a set of recovery discs or a recovery flash drive to restore your system to its factory image. Ideally, you have already used HP Recovery Manager to create these tools immediately after software setup.
To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on-screen instructions. Performing a system recovery HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition on the hard drive.
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into an optional external optical drive (purchased separately), and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed. 3. Press f9 at system bootup. 4.
You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times: ● At regularly scheduled times TIP: Set reminders to back up your information periodically.
Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point. You also can create additional restore points to provide increased protection for your files and settings.
8 Statement of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel-based or AMD®-based system boards contain volatile DDR memory.
f. If an Automatic DriveLock password is set, select the Security menu, scroll down to Automatic DriveLock, then select the desired hard drive and disable protection. Repeat this procedure if more than one hard drive has an Automatic DriveLock password. g. Select the File menu, then Reset BIOS Security to factory default. Click yes at the warning message. h. Select the File menu, then Save Changes and Exit. i. Reboot the system.
Non-volatile memory usage Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes No Yes Stores system date and time and limited keyboard controller data. Using the F10 Setup utility or changing the Microsoft Windows date and time.
68 Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? System BIOS 4 to 5 MBytes Yes Yes Store system BIOS code and PC configuration data. System BIOS code is programmed at the factory. Code is updated when the system BIOS is updated.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Bluetooth flash 2 MBits No Yes Stores Bluetooth configuration and firmware. Programmed at the factory. Tools for writing data to this memory are not publicly available but can be obtained from the silicon vendor.
Questions and answers 1. 2. How can the BIOS settings be restored (returned to default settings)? a. Turn on or restart the computer and press F10 when prompted near the bottom of the display. b. Select File, then select Restore defaults. c. Follow the on-screen instructions. d. Select File, save changes and exit, then press Enter.
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions 72 Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
10 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter, spare part numbers 18, 19 AC adapter/battery light 10 Action keys 7 antenna locations 4 audio, product description 1 audio-in (microphone) jack, identifying 11 audio-out (headphone) jack, identifying 11 B backing up customized window, toolbar, and menu bar settings 63 personal files 63 base enclosure removal 27 spare part numbers 27 base enclosure, spare part number 16, 19 battery removal 35 spare part numbers 16, 19, 35 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive precautions 22
removal 42 spare part numbers 42 HDMI port 10 headphone (audio-out) heat sink spare part number HP Recovery Manager 15, 17, jack 11 16, 19 61 I Intel Rapid Start Technology 6 J jacks audio-in (microphone) 11 audio-out (headphone) 11 network 10 RJ-45 (network) 10 K key components 7 keyboard product description 2 removal 29 spare part numbers 14, 20, 29 keys Action 7 esc 7 fn 7 Windows applications 7 Windows logo 7 L left-side components 10 light components 8 lights battery 10 caps lock 8 hard drive 10 m
service considerations cables 21 connectors 21 plastic parts 21 service tag 13, 26 serviceability, product description 3 slots Digital Media 10 solid-state drive, spare part number 15, 17, 20 Speaker Kit, spare part number 19, 44 speakers removal 44 spare part number 15, 19, 44 specifications computer 57 display 58 supported discs 60 system board removal 45 spare part numbers 19, 45 system recovery 61 system restore points 64 vents 12 video, product description 1 W warranty period 26 webcam 4 webcam light,
