User Manual

Finding battery information
To access battery information:
1. From the Start screen, type support, and then select the HP Support Assistant app.
‒ or –
From the Windows desktop, click the question mark icon in the notification area, at the far right of the
taskbar.
2. Select Battery and Performance.
HP Support Assistant provides the following tools and information about the battery:
●
Battery Check
●
Information about battery types, specifications, life cycles, and capacity
Conserving battery power
To conserve battery power and maximize battery life:
●
Lower the brightness of the display.
●
Select the Power saver setting in Power Options.
●
Turn off wireless devices when you are not using them.
●
Disconnect unused external devices that are not plugged into an external power source, such as an
external hard drive connected to a USB port.
●
Stop, disable, or remove any external media cards that you are not using.
●
Before you leave your work, initiate Sleep or shut down the computer.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level, the
following behavior occurs:
●
The battery light indicates a low or critical battery level.
– or –
●
The power meter icon on the Windows desktop shows a low or critical battery notification.
NOTE: For additional information about the power meter, see
Using the power meter and power
settings on page 31.
The computer takes the following actions for a critical battery level:
●
If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in
the Sleep state, and then shuts down and loses any unsaved information.
●
If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
Resolving a low battery level
Resolving a low battery level when external power is available
Connect one of the following to the computer and to external power:
32 Chapter 6 Managing power ENWW