HP Split 13 x2 PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2013 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes parts that should only be accessed by an authorized service provider. Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iv Important Notice about Customer Self-Repair Parts
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
vi Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Multimedia features .................................................................................................................. 4 Tablet edge components .............................................................................
Equipment guidelines ................................................................................ 32 5 Removal and replacement procedures for Authorized Service Provider parts .................. 33 Releasing the tablet from the keyboard dock ............................................................................. 34 Dock components ................................................................................................................... 35 Base enclosure ...................................
6 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 82 Starting Setup Utility (BIOS) ..................................................................................................... 82 Updating the BIOS ................................................................................................................. 82 Determining the BIOS version ...................................................................................
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1 Product description Category Description Tablet Base Product Name HP Split 13 x2 PC √ √ Processors Intel® Core™ i5-3339Y (1.5-GHz/2.0-MHz, 3-MB L3 cache, 1600-MHz DDR3L, 7 W) √ Intel Core i3-3229Y (1.4-GHz, 3-MB L3 cache, 1600-MHz DDR3L, 7 W) √ Chipset Intel UM77 √ Graphics Intel HD Graphics 4000 for Core i5/i3 processors √ Intel HD Graphics for Pentium processors Panel Memory 33.8-cm (13.3-in), HD Anti-glare LED (1366×768), slim 3.2-mm.
Category Description Audio Two integrated stereo speakers √ Beats Audio √ HP TrueVision Full HD Webcam, 2 MP, 1080p by 30 frames per second √ Webcam and microphone Tablet Base Fixed, no tilt, activity LED, USB 2.0 Dual array digital microphones with beam forming, echo cancellation, and noise suppression √ Sensor Accelerometer + Gyroscope + eCompass √ Wireless Integrated WLAN options by way of wireless module √ Dual antennas √ Supports the following WLAN formats: √ Broadcom 4352 802.
Category Description Keyboard Full size, dura coat, island-style keyboard √ Taps enabled as default √ Clickpad with image sensor √ Supports Windows 8 modern touchpad gestures √ Multi-touch gestures enabled √ Power requirements Supports the following HP AC adapters: Tablet √ Base √ 45-W Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design 65-W EM Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design 1 meter (3.
2 External component identification Multimedia features Here are some of the entertainment features on your computer.
Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
Component Description (1) Internal microphones (2) Record sound. (2) Webcam light On: The webcam is in use. (3) HP TrueVision Full HD Webcam Records video, captures still photographs, allows you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. type c, and then tap CyberLink YouCam from the list of applications.
Component Description (6) HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. (7) USB 3.0 port Connects an optional USB device. (8) b key Enables or disables Beats Audio when pressed in combination with the fn key. Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.
Tablet edge components Components (1) Description Power button ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. CAUTION: Pressing and holding down the power button results in the loss of unsaved information.
Components Description (3) Power connector Connects an AC adapter. (4) AC adapter/Battery light ● White: The AC adapter is connected and the battery is charged. ● Blinking white: The battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. (5) Docking port Connects the tablet to the keyboard dock.
Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals. (2) Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling echoes. (3) Webcam light On: The webcam is on. (4) HP TrueVision Full HD Webcam Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video.
Component (7) Description Windows button Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows button again returns you to the previous screen. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and proximity sensors free from obstructions.
TouchPad Component 12 Description (1) TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. (2) Left TouchPad button Functions like the left button of an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) (2) (3) Description Caps lock light Mute light Wireless light ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key, and enables or disables Beats Audio when pressed in combination with the fn key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again returns you to the previous screen.
Right side Component Description (1) USB 3.0 port Connects an optional USB device. (2) HDMI port Connects an optional video or audio device, such as a highdefinition television, any compatible digital or audio component, or a high-speed HDMI device. (3) Power connector Connects an AC adapter. (4) AC adapter/Battery light ● White: The AC adapter is connected and the battery is charged. ● Blinking white: The battery has reached a low battery level.
Left side Component Description (1) USB 2.0 port Connects an optional USB device. (2) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
Locating system information Important system information is located on the bottom edge of the tablet. You may need the information when traveling internationally or when you contact support: Item Description (1) ● Model name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (3).
3 Illustrated parts catalog Tablet components 18 Chapter 3 Illustrated parts catalog
Item Component (1) Display rear cover Spare part number For use in silver models 732269-001 For use in red models 733905-001 (2) Vibration module 732272-001 (3) RTC battery 739054-001 (4) Power button board (includes cable) 732281-001 (5) Volume control board (includes cable) 732282-001 (6) Fan 732273-001 (7) Audio board (includes audio cable and HDMI/dock cable) 732284-001 (8) Heat sink (includes thermal grease) 732274-001 (9) TouchScreen board (includes cable) not spared (
Item Component Spare part number (20) Display panel cable 732271-001 (21) Bottom trim For use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) ● Asia/Pacific region 732275-001 ● EMEA region 732276-001 ● North American and Latin American regions 732277-001 ● Taiwan and South Korea 735215-001 For use in models that use the following wireless module: Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.
Keyboard dock parts Item Component (1) Hinge assembly (2) Spare part number For use in silver models 732280-001 For use in red models 733906-001 Top cover with keyboard For use in the United States 732298-001 For use in the United Kingdom and Singapore 732298-031 For use in Germany 732298-041 For use in France 732298-051 For use in Italy 732298-061 Keyboard dock parts 21
Item 22 Component Spare part number For use in Spain 732298-071 For use in Portugal 732298-131 For use in Turkey 732298-141 For use in Greece 732298-151 For use in Latin America 732298-161 For use in Saudi Arabia 732298-171 For use in Hungary 732298-211 For use in Russia 732298-251 For use in Bulgaria 732298-261 For use in Romania 732298-271 For use in Thailand 732298-281 For use in Japan 732298-291 For use in Belgium 732298-A41 For use in South Korea 732298-AD1 For use inter
Item Component Spare part number For use in silver models 732270-001 For use in red models 733904-001 Miscellaneous parts Description Spare part number Rubber Kit (includes dock rear rubber) For use in silver models 732290-001 For use in red models 733907-001 Screw Kit 732291-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Adapters HDMI to VGA adapter 701943-001 RJ-45 to USB adapter 704927-001 AC adapters 65-W AC adapter 714657-001 45-W AC adapter 721092-00
Description Spare part number For use in the United Kingdom 490371-031 For use in the United States 490371-001 Sequential part number listing 24 Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111
Spare part number Description 724935-005 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 725606-001 3-cell, 33-WHr, 3.05-AH battery (Tablet) 725607-001 3-cell, 32-WHr, 2.
26 Spare part number Description 732295-001 System board for use with non-Windows 8 models with an Intel Core i5-3339Y processor (includes processor and replacement thermal material) 732295-501 System board for use with Windows 8 Standard models with an Intel Core i5-3339Y processor (includes processor and replacement thermal material) 732296-001 System board for use with non-Windows 8 models with an Intel Core i3-3229Y processor (includes processor and replacement thermal material) 732296-501 Sys
Spare part number Description 732298-FL1 Top cover with keyboard for use in the Czech Republic and Slovakia 732299-001 Webcam (includes cable) 733904-001 Base enclosure for use in red models 733905-001 Display rear back cover for use in red models 733906-001 Display hinge assembly for use in red models 733907-001 Rubber Kit for use in red models (includes dock rear rubber) 735215-001 Bottom trim for use in models in Taiwan and South Korea that use the following wireless module: Ralink RT3290L
4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures for Authorized Service Provider parts This chapter provides removal and replacement procedures for Authorized Service Provider only parts. CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.
Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock, follow these steps: 34 1. Slide the release latch on the keyboard dock to the left (1). 2. Lift and remove the tablet (2).
Dock components The following sections describe the removal and replacement procedure of the dock components Base enclosure Description Spare part number Base enclosure for use in silver models 732270-001 Base enclosure for use in red models 733904-001 Before disassembling the keyboard dock, follow these steps: 1. Shut down the keyboard dock. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Hard drive Component Spare part number 500-GB, 5400-rpm hard drive 683802-005 320-GB, 5400-rpm hard drive 645193-005 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the hard drive from the dock (3). 4. If you need to remove the hard drive from the hard drive cover, remove the four Phillips PM3.0×3.0 screws (1) that secure the cover to the hard drive.
5. Remove the cover from the hard drive (2). Reverse this procedure to install the hard drive.
Hinge assembly Description Spare part number Hinge assembly for use in silver models 732280-001 Hinge assembly for use in red models 733906-001 Before removing the hinge, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Remove the hinge assembly: 1. Remove the four Phillips PM2.5×5.0 screws (1) that secure the hinge to the dock. 2. Disconnect the cables from each side of the dock (2). NOTE: When disconnecting the cable from the HDMI board, hold the board in place to disconnect the cable. The board is not secured at this point in the disassembly process. 3. Lift the hinge assembly (3) from the dock. Reverse this procedure to install the hinge assembly. Battery Description Spare part number 3-cell, 32-WHr, 2.
6. Disconnect the battery cable. Remove the battery: 1. Remove the six Phillips PM2.0×4.0 screws (1) that secure the battery to the dock. 2. Remove the battery (2) from the dock. Reverse this procedure to install the battery.
HDMI board Description Spare part number HDMI board 732287-001 Before removing the HDMI board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Hard drive cable Description Spare part number Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
USB board Description Spare part number USB board (includes cable) 732285-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Touchpad board Description Spare part number TouchPad board (includes cable) 732278-001 Before removing the TouchPad board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. From the inside of the dock, push downward on the board to disengage it from the dock, and then remove it from the dock (2). Reverse this procedure to install the TouchPad board.
Power connector Description Spare part number Power connector 732288-001 Before removing the power connector, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Weight The weight is not spared. Before removing the weight, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Tablet components The following sections show the removal and replacement procedures for the tablet parts. Display rear cover Description Spare part number Display rear cover for use in silver models 732269-001 Display rear cover for use in red models 733905-001 Before removing the display rear cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Battery cable You do not have to remove the internal battery before removing several internal components. However, if you leave the battery installed while removing components, be sure to disconnect the battery cable from the system board to remove power from internal components. Before disconnecting the battery cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Memory module Description Spare part number 2-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691739-005 4-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691740-005 8-GB memory module (PC3L-12800, 1600-MHz, DDR3) 693374-005 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Fan Description Spare part number Fan 732273-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Heat sink Description Spare part number Heat sink (includes thermal grease) 732274-001 Before removing the heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the heat sink.
WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005 Before removing the WLAN module, follow these steps: 1. Shut down the computer.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
mSATA Solid-State drive (SSD) Description Spare part number 64-GB mSATA SSD drive 732293-001 128-GB mSATA SSD drive 732294-001 Before removing the mSATA drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
RTC battery Description Spare part number RTC battery 739054-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
Antennas Description Spare part number Antennas (includes main and auxiliary antennas) 732268-001 Before removing the antennas, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display cable Description Spare part number Display cable 732271-001 Before removing the display cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
3. Lifting the tape from bottom connector (3), and then disconnect the cable from the audio board connector (4). Reverse this procedure to install the display cable.
Touchscreen board Before removing the touchscreen board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Volume board Description Spare part number Volume board (includes cable) 732282-001 Before removing the volume board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power button board Description Spare part number Power button board (includes cable) 732281-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the power button board (3) from the tablet. Reverse this procedure to install the power button board. Bottom trim Description Spare part number Bottom trim for use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.
Before removing the bottom trim, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Home LED board Description Spare part number Home LED board 737898-001 Before removing the home LED board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Audio board Description Spare part number Audio board (includes audio cable and HDMI/dock cable) 732284-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Lift the audio board from the tablet (5). 6. If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from the system board connector. 7. Lift the cable to disengage the adhesive that secures it in the routing path (2).
8. Lifting the tape from bottom connector (3), and then disconnect the HDMI/dock cable from the connector on the audio board (4). NOTE: The HDMI/dock cable is included in the audio board kit, spare part number 732284-001. Reverse this procedure to install the audio board.
Card reader Description Spare part number Card reader (includes cable) 732283-001 Before removing the card reader, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Speakers Description Spare part number Speaker Kit (includes left and right speakers) 732292-001 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Battery Description Spare part number 3-cell, 33-WHr, 3.05-AH battery 725606-001 The tablet includes an internal battery. Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the battery (4) from the tablet. Reverse this procedure to install the battery.
Frame The frame is not spared. Before removing the frame, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
3. Lift the frame off the tablet (3). Reverse this procedure to install the frame. Webcam Description Spare part numbers Webcam (includes cable) 732299-001 Before removing the webcam: 76 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
● Bottom trim (see Bottom trim on page 65) ● Audio board (see Audio board on page 68) ● Card reader cable (see Card reader on page 71) ● Speakers (see Speakers on page 72) ● Battery (see Battery on page 73) ● Frame (see Frame on page 75) Remove the front webcam: 1. Disconnect the webcam cable from the system board (1). 2. Use a flat tool to pry the webcam up and loosen the adhesive that secures it to the tablet (2). 3. Remove the webcam from the tablet (3).
System board NOTE: The system board spare part kits include replacement thermal material.
● Battery (see Battery on page 73) ● Frame (see Frame on page 75) Remove the system board: 1. Remove the two Phillips PM 2.0x3.0 screws (1) that secure the system board to the tablet. 2. Lift the system board (2) off the tablet. Reverse this procedure to install the system board.
Vibration module Description Spare part number Vibration module 732272-001 Before removing the vibrating motor, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
▲ Locate the vibration module on the side of the tablet, and then remove the vibrating motor . To install the vibration module, reverse the removal procedures.
6 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
3. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter. 4. Click Yes. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly.
7 Specifications Computer specifications Metric U.S. Width 34.0 cm 13.4 in Depth 21.6 cm 8.5 in Height 1.13 cm 0.45 in Width 33.9 cm 13.4 in Depth 21.7 cm 8.5 in Height 1.16 cm 0.46 in With hard drive < 1.0 kg < 2.2 lb Without hard drive < 1.0 kg < 2.2 lb With hard drive < 1.2 kg < 2.7 lb Without hard drive < 1.3 kg < 2.9 lb Dimensions: tablet Dimensions: base Weight: tablet Weight: base Input power Operating voltage and current 18.5 V dc @ 3.
Metric U.S. Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. 33.8-cm (13.3-in), HD display specifications Metric U.S. Height 17.91 cm 7.05 in Width 28.65 cm 11.28 in Diagonal 33.8-cm 13.
8 Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
See Creating HP Recovery media on page 88. 2. As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings.
● Be sure that the computer is connected to AC power before you begin creating the recovery media. ● The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. To create HP Recovery media: 1.
● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 92.
Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT: This option does not provide backups of your information.
Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media you created or by using the HP Recovery partition. You can choose from one of the following recovery options: ● System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
To start HP Recovery Manager from the HP Recovery partition: 1. Connect the tablet to the keyboard dock. 2. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 3. Select Troubleshoot from the boot options menu. 4. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system.
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh option, the Windows option to remove everything and reinstall Windows, or the HP Recovery Manager option. So before you remove the Recovery partition, create HP Recovery media; see Creating HP Recovery media on page 88.
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions 96 Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB
Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
10 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter light 9, 15 AC adapter, spare part numbers 23, 24 action keys identifying 14 alignment post connectors, identifying 8 alignment posts, identifying 11 ambient light sensor, identifying 6, 10 antennas disconnecting 55 removing 59 spare part number 19, 25, 59 audio board removing 68 spare part number 19, 25, 68, 70 audio, product description 2 audio-out (headphone) jacks 5, 7, 9, 16 Beats Audio Control Panel 7 hot key 7, 14 BIOS determining version 82 downloading an update 83 updating 82 B
G graphics, product description grounding equipment and methods 32 1 H hard drive precautions 29 product description 1 removal 36 spare part numbers 22, 24, 36 hard drive cable removal 43 spare part number 43 Hard Drive Hardware Kit, spare part number 22, 23, 25, 36 HDMI board removal 42 spare part number 22, 25, 42 HDMI port identifying 7, 15 HDMI to VGA adapter, spare part number 23, 24 heat sink removal 53 spare part number 19, 25, 53 hinge removal 39 spare part numbers 21, 25, 27, 39 home LED board re
product name 1 sensor 2 serviceability 3 video 2 wireless 2 product name 1 serviceability, product description 3 slots memory card reader 16 Speaker Kit removal 72 spare part number 19, 25, 72 speakers identifying 6, 10 specifications computer 85 display 86 SSD drive removal 57 spare part number 19, 25, 57 static-shielding materials 32 supported discs, recovery 88 system board removal 78 spare part numbers 19, 26, 78 system recovery 92 system restore point creating 88 restoring 89 R recovery 89, 90 discs
