HP Split 13 x2 PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2013 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes parts that should only be accessed by an authorized service provider. Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iv Important Notice about Customer Self-Repair Parts
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
vi Safety warning notice
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 4 Multimedia features ..............................................................................................................................................
Base enclosure .................................................................................................................................. 33 Hard drive .......................................................................................................................................... 34 Hinge assembly ................................................................................................................................. 36 Battery ......................................................
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 78 7 Specifications ............................................................................................................................................. 79 Computer specifications ...................................................................................................................................... 79 33.8-cm (13.3-in), HD display specifications ...........................
1 Product description Category Description Tablet Base Product Name HP Split 13 x2 PC √ √ Processors Intel® Core™ i5-4210Y (1.5-GHz/1.9-MHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √ Intel Core i5-4200Y (1.4-GHz/1.9-MHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √ Intel Core i5-3339Y (1.5-GHz/2.0-MHz, 3-MB L3 cache, 1600-MHz DDR3L, 7 W) √ Intel Core i3-4020Y (1.5-GHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √ Intel Core i3-4010Y (1.3-GHz, 3-MB L3 cache, 1600-MHz DDR3L, 6 W) √ Intel Core i3-3229Y (1.
Category Description Audio Two integrated stereo speakers √ Beats Audio √ HP TrueVision Full HD Webcam, 2 MP, 1080p by 30 frames per second √ Webcam and microphone Tablet Base Fixed, no tilt, activity LED, USB 2.0 Dual array digital microphones with beam forming, echo cancellation, and noise suppression √ Sensor Accelerometer + Gyroscope + eCompass √ Wireless Integrated WLAN options by way of wireless module √ Dual antennas √ Supports the following WLAN formats: √ Broadcom 4352 802.
Category Description Tablet Multi-touch gestures enabled Power requirements Supports the following HP AC adapters: Base √ √ √ 45-W Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design 65-W EM Smart nPFC, 3-pin, 4.5-mm connector, 90-degree plug design 1 meter (3.
2 External component identification Multimedia features Here are some of the entertainment features on your computer. Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset.
Component Description (1) Internal microphones (2) Record sound. (2) Webcam light On: The webcam is in use. (3) HP TrueVision Full HD Webcam Records video, captures still photographs, allows you to video conference and chat online using streaming video. Swipe from the right edge of the TouchPad or touchscreen to display the charms, tap Search, and then tap the search box. type c, and then tap CyberLink YouCam from the list of applications.
Component Description (7) USB 3.0 port Connects an optional USB device. (8) b key Enables or disables Beats Audio when pressed in combination with the fn key. Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default. You can also view and control the bass settings through the Windows operating system. To view and control the bass properties, open the Beats Audio Control Panel.
Tablet edge components Components (1) Description Power button ● When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. CAUTION: Pressing and holding down the power button results in the loss of unsaved information.
Components Description ● Blinking white: The battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. (5) Docking port Connects the tablet to the keyboard dock. (6) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable.
Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals. (2) Internal microphones (2) Record audio, automatically filtering out the noise around you and cancelling echoes. (3) Webcam light On: The webcam is on. (4) HP TrueVision Full HD Webcam Records video, captures still photographs, and provides access to video conferences and online chat by means of streaming video.
Keyboard dock Top Component 10 Description (1) Alignment posts Align and attach the tablet to the keyboard dock. (2) Release latch Releases the tablet from the keyboard dock. To release the tablet, slide the release latch to the left. (3) Docking connector Connects the tablet to the keyboard dock.
TouchPad Component Description (1) TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. (2) Left TouchPad button Functions like the left button of an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) (2) (3) 12 Description Caps lock light Mute light Wireless light Chapter 2 External component identification ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key, and enables or disables Beats Audio when pressed in combination with the fn key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again returns you to the previous screen.
Right side Component 14 Description (1) USB 3.0 port Connects an optional USB device. (2) HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. (3) Power connector Connects an AC adapter. (4) AC adapter/Battery light ● White: The AC adapter is connected and the battery is charged. ● Blinking white: The battery has reached a low battery level.
Left side Component Description (1) USB 2.0 port Connects an optional USB device. (2) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices.
Locating system information Important system information is located on the bottom edge of the tablet. You may need the information when traveling internationally or when you contact support: Item Description (1) ● Model name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (3).
3 Illustrated parts catalog Tablet components Item Component Spare part number (1) Display rear cover 732269-001 (2) Vibration module 732272-001 (3) RTC battery 739054-001 Tablet components 17
Item Component Spare part number (4) Power button board (includes cable) 732281-001 (5) Volume control board (includes cable) 732282-001 (6) Fan 732273-001 (7) Audio board (includes audio cable and HDMI/dock cable) 732284-001 (8) Heat sink (includes thermal grease) 732274-001 (9) TouchScreen board (includes cable) not spared (10) Speaker Kit (includes left and right speakers) 732292-001 (11) Webcam (includes cable) 732299-001 (12) Battery (3-cell, 33-WHr, 3.
Item Component Spare part number Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005 (19) Card reader (includes cable) 732283-001 (20) Display panel cable 732271-001 (21) Bottom trim For use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.
Keyboard dock parts 20 Item Component Spare part number (1) Hinge assembly 732280-001 (2) Top cover with keyboard For use in Belgium 732298-A41 For use in Bulgaria 732298-261 For use in Canada 732298-DB1 For use in the Czech Republic and Slovakia 732298-FL1 For use in Denmark, Finland and Norway 732298-DH1 For use in France 732298-051 For use in Germany 732298-041 For use in Greece 732298-151 Chapter 3 Illustrated parts catalog
Item Component Spare part number For use in Hungary 732298-211 For use internationally 732298-B31 For use in Israel 732298-BB1 For use in Italy 732298-061 For use in Japan 732298-291 For use in Latin America 732298-161 For use in Portugal 732298-131 For use in Romania 732298-271 For use in Russia 732298-251 For use in Saudi Arabia 732298-171 For use in Slovenia 732298-BA1 For use in South Korea 732298-AD1 For use in Spain 732298-071 For use in Switzerland 732298-BG1 For use in
Miscellaneous parts Description Spare part number Rubber Kit (includes dock rear rubber) 732290-001 Screw Kit 732291-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Adapters HDMI to VGA adapter 701943-001 RJ-45 to USB adapter 539614-001 AC adapters 65-W AC adapter 714657-001 45-W AC adapter, slim 721092-001 45-W AC adapter, non-slim 741727-001 Power cords 22 For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-202 For u
Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe, the Middle East and Africa 490371-031 Power cord for use in the United Kingdom and Singapore 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Switzerland 490371-201 Power cord for use in Thailand 490371-202 Power cord for use in Brazil
24 Spare part number Description 732273-001 Fan 732274-001 Heat sink (includes thermal grease) 732275-001 Bottom trim for use in models in the Asia/Pacific region that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732276-001 Bottom trim for use in models in the EMEA region that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.
Spare part number Description 732298-071 Top cover with keyboard for use in Spain 732298-131 Top cover with keyboard for use in Portugal 732298-141 Top cover with keyboard for use in Turkey 732298-151 Top cover with keyboard for use in Greece 732298-161 Top cover with keyboard for use in Latin America 732298-171 Top cover with keyboard for use in Saudi Arabia 732298-211 Top cover with keyboard for use in Hungary 732298-251 Top cover with keyboard for use in Russia 732298-261 Top cover wit
26 Spare part number Description 737356-001 System board for use with non-Windows 8 models with an Intel Core i3-4010Y processor (includes processor and replacement thermal material) 737356-501 System board for use with Windows 8 Standard models with an Intel Core i3-4010Y processor (includes processor and replacement thermal material) 737898-001 Home LED board 739054-001 RTC battery 739057-001 Display panel, UWVA touchscreen 741727-001 45-W AC adapter, non-slim 747220-001 128-GB mSATA SSD d
4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures for Authorized Service Provider parts This chapter provides removal and replacement procedures for Authorized Service Provider only parts. CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.
Base enclosure Description Spare part number Base enclosure 732270-001 Before disassembling the keyboard dock, follow these steps: 1. Shut down the keyboard dock. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Hard drive Component Spare part number 500-GB, 5400-rpm hard drive 683802-005 320-GB, 5400-rpm hard drive 645193-005 Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the hard drive from the dock (3). 4. If you need to remove the hard drive from the hard drive cover, remove the four Phillips PM3.0×3.0 screws (1) that secure the cover to the hard drive. 5. Remove the cover from the hard drive (2). Reverse this procedure to install the hard drive.
Hinge assembly Description Spare part number Hinge assembly 732280-001 Before removing the hinge, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
3. Lift the hinge assembly (3) from the dock. Reverse this procedure to install the hinge assembly. Battery Description Spare part number 3-cell, 32-WHr, 2.96-AH battery 725607-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Disconnect the battery cable. Remove the battery: 1. Remove the six Phillips PM2.0×4.0 screws (1) that secure the battery to the dock. 2. Remove the battery (2) from the dock. Reverse this procedure to install the battery.
HDMI board Description Spare part number HDMI board 732287-001 Before removing the HDMI board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Hard drive cable Description Spare part number Hard Drive Hardware Kit (includes cable, cover, and screws) 732279-001 Before removing the hard drive cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
USB board Description Spare part number USB board (includes cable) 732285-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Touchpad board Description Spare part number TouchPad board (includes cable) 732278-001 Before removing the TouchPad board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power connector Description Spare part number Power connector 732288-001 Before removing the power connector, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Weight The weight is not spared. Before removing the weight, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Tablet components The following sections show the removal and replacement procedures for the tablet parts. Display rear cover Description Spare part number Display rear cover 732269-001 Before removing the display rear cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Battery cable You do not have to remove the internal battery before removing several internal components. However, if you leave the battery installed while removing components, be sure to disconnect the battery cable from the system board to remove power from internal components. Before disconnecting the battery cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Memory module Description Spare part number 2-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691739-005 4-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691740-005 8-GB memory module (PC3L-12800, 1600-MHz, DDR3) 693374-005 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Fan Description Spare part number Fan 732273-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Heat sink Description Spare part number Heat sink (includes thermal grease) 732274-001 Before removing the heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the heat sink.
WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter 690020-005 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005 Before removing the WLAN module, follow these steps: 1. Shut down the computer.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
mSATA Solid-State drive (SSD) Description Spare part number 64-GB mSATA SSD drive 732293-001 128-GB mSATA SSD drive, TLC 732294-001 128-GB mSATA SSD drive, MLC 747220-001 Before removing the mSATA drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
RTC battery Description Spare part number RTC battery 739054-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
Antennas Description Spare part number Antennas (includes main and auxiliary antennas) 732268-001 Before removing the antennas, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display cable Description Spare part number Display cable 732271-001 Before removing the display cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
3. Lifting the tape from bottom connector (3), and then disconnect the cable from the audio board connector (4). Reverse this procedure to install the display cable.
Touchscreen board Before removing the touchscreen board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Volume board Description Spare part number Volume board (includes cable) 732282-001 Before removing the volume board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power button board Description Spare part number Power button board (includes cable) 732281-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Bottom trim Description Spare part number Bottom trim for use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) APJ region 732275-001 EMEA region 732276-001 North American and Latin American regions 732277-001 Taiwan and South Korea 735215-001 Bottom trim for use in models that use the following wireless module: Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.
2. Pull the trim away from the tablet (2) Reverse this procedure to install the bottom trim.
Home LED board Description Spare part number Home LED board 737898-001 Before removing the home LED board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Audio board Description Spare part number Audio board (includes audio cable and HDMI/dock cable) 732284-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from the system board connector. 7. Lift the cable to disengage the adhesive that secures it in the routing path (2). 8. Lifting the tape from bottom connector (3), and then disconnect the HDMI/dock cable from the connector on the audio board (4). NOTE: The HDMI/dock cable is included in the audio board kit, spare part number 732284-001. Reverse this procedure to install the audio board.
Card reader Description Spare part number Card reader (includes cable) 732283-001 Before removing the card reader, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Speakers Description Spare part number Speaker Kit (includes left and right speakers) 732292-001 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Battery Description Spare part number 3-cell, 33-WHr, 3.05-AH battery 725606-001 The tablet includes an internal battery. Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Frame The frame is not spared. Before removing the frame, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
3. Lift the frame off the tablet (3). Reverse this procedure to install the frame. Webcam Description Spare part numbers Webcam (includes cable) 732299-001 Before removing the webcam: 70 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
● Speakers (see Speakers on page 67) ● Battery (see Battery on page 68) ● Frame (see Frame on page 69) Remove the front webcam: 1. Disconnect the webcam cable from the system board (1). 2. Use a flat tool to pry the webcam up and loosen the adhesive that secures it to the tablet (2). 3. Remove the webcam from the tablet (3).
System board NOTE: The system board spare part kits include replacement thermal material.
● Display cable (see Display cable on page 56) ● Touchscreen board cable (see Touchscreen board on page 58) ● Volume board cable (see Volume board on page 59) ● Bottom trim (see Bottom trim on page 61) ● Audio board (see Audio board on page 64) ● Card reader cable (see Card reader on page 66) ● Speakers (see Speakers on page 67) ● Battery (see Battery on page 68) ● Frame (see Frame on page 69) Remove the system board: 1. Remove the two Phillips PM 2.0x3.
Vibration module Description Spare part number Vibration module 732272-001 Before removing the vibrating motor, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
To install the vibration module, reverse the removal procedures.
6 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power or connected to an optional power source.
1. Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 78. 2. b. Hard drive c. BIOS Click the type of diagnostic test you want to run, and then follow the on-screen instructions.
7 Specifications Computer specifications Metric U.S. Width 34.0 cm 13.4 in Depth 21.6 cm 8.5 in Height 1.13 cm 0.45 in Width 33.9 cm 13.4 in Depth 21.7 cm 8.5 in Height 1.16 cm 0.46 in With hard drive < 1.0 kg < 2.2 lb Without hard drive < 1.0 kg < 2.2 lb With hard drive < 1.2 kg < 2.7 lb Without hard drive < 1.3 kg < 2.9 lb Dimensions: tablet Dimensions: base Weight: tablet Weight: base Input power Operating voltage and current 18.5 V dc @ 3.
33.8-cm (13.3-in), HD display specifications Metric U.S. Height 17.91 cm 7.05 in Width 28.65 cm 11.28 in Diagonal 33.8-cm 13.3-in Number of colors 262,144 Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Dimensions Pixel resolution 80 Pitch 0.197 mm × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 2.
8 Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
For more information and steps for enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted.
● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Help and Support. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE: You may be prompted for your permission or password when using Refresh. See Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: 1.
Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media you created or by using the HP Recovery partition. You can choose from one of the following recovery options: ● System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1. If possible, back up all personal files. 2. Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer.
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
88 Country/region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size.
10 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/ recycle.
Index A AC adapter light 7, 14 AC adapter, spare part numbers 22, 23, 26 action keys identifying 13 alignment post connectors, identifying 7 alignment posts, identifying 10 ambient light sensor, identifying 5, 9 antennas disconnecting 51 removing 55 spare part number 18, 23, 55 audio board removing 64 spare part number 18, 24, 64, 65 audio, product description 2 audio-out (headphone) jacks 4, 6, 8, 15 B backing up personal files 81 backups 81 base enclosure removal 33 spare part numbers 21, 23, 33 battery c
HDMI to VGA adapter, spare part number 22, 23 heat sink removal 49 spare part number 18, 24, 49 hinge removal 36 spare part numbers 20, 24, 36 home LED board removing 63 spare part number 26, 63 hot keys Beats Audio 13 HP PC Hardware Diagnostics (UEFI) using 77 HP Recovery Manager 85 correcting boot problems 86 starting 85 HP Recovery media creating 82 recovery 86 HP Recovery partition 85 recovery 85 removing 86 HP TrueVision Full HD Webcam identifying 5, 9 I internal microphones, identifying 5, 9 J jacks a
refresh 83 computer 83 release latch, identifying 10 removal/replacement procedures 32 remove everything and reinstall Windows 84 reset computer 83, 84 steps 84 restore, Windows File History 83 RJ-45 to USB adapter, spare part number 22, 23 RTC battery removal 54 spare part number 26, 54 Rubber Kit, spare part number 22, 24 S Screw Kit, spare part number 22, 24 sensor, product description 2 service considerations 27 serviceability, product description 3 slots memory card reader 15 Speaker Kit removal 67 spa
