Maintenance and Service Guide

Downloading HP PC Hardware Diagnostics Windows ..................................................................... 120
Downloading the latest HP PC Hardware Diagnostics Windows version ..................... 121
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ................................................................................................... 121
Installing HP PC Hardware Diagnostics Windows ........................................................................... 121
Using HP PC Hardware Diagnostics UEFI ........................................................................................................... 121
Starting HP PC Hardware Diagnostics UEFI .................................................................................... 122
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive ............................................ 122
Downloading the latest HP PC Hardware Diagnostics UEFI version ............................ 122
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ................................................................................................... 122
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ........................................... 123
Downloading Remote HP PC Hardware Diagnostics UEFI ............................................................... 123
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ............... 123
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number .......................................................................................................................... 123
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................. 123
Appendix A Battery replacement ................................................................................................................... 125
Appendix B Power cord set requirements ....................................................................................................... 128
General Requirements ....................................................................................................................................... 128
Japanese Power Cord Requirements ................................................................................................................. 128
Country-Specic Requirements ........................................................................................................................ 129
Appendix C Statement of memory volatility ................................................................................................... 130
Nonvolatile memory usage ............................................................................................................................... 132
Questions and answers ..................................................................................................................................... 134
Using HP Sure Start (select models only) .......................................................................................................... 135
Appendix D Linux technical notes .................................................................................................................. 136
System RAM ....................................................................................................................................................... 136
Audio .................................................................................................................................................................. 137
Hyper-Threading Technology ............................................................................................................................ 137
NVIDIA graphics workstations ........................................................................................................................... 138
AMD graphics workstations ............................................................................................................................... 139
Appendix E Specications ............................................................................................................................. 140
Index ........................................................................................................................................................... 141
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