HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 5 Finding your hardware and software information ......................................................................... 5 Locating hardware ................................................................................................
Battery ................................................................................................................... 30 Computer feet ......................................................................................................... 31 Keyboard ............................................................................................................... 31 Top cover ...............................................................................................................
Using HP Recovery media to recover .......................................................... 80 Changing the computer boot order ............................................................. 80 Removing the HP Recovery partition .......................................................................... 81 8 Power cord set requirements .......................................................................................... 82 Requirements for all countries .................................................
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1 Product description Category Description Product Name HP Pavilion TouchSmart Sleekbook 15 HP Pavilion 15 Sleekbook Processors ● AMD® A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W) ● AMD A6-4455M 2.10-/2.60-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, dual core, 17 W) ● AMD A4-4355M 1.90-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.
Category Description Display panel ● 15.
Category Description Ethernet Integrated 10/100 network interface card (NIC) Wireless Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display assembly Support for the following WLAN formats: External media card Ports Keyboard/pointing devices ● Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter ● Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter ● Ralink RT5390R 802.
Category Description Operating system Preinstalled: Serviceability 4 Chapter 1 Product description ● Windows 8 Professional ● Windows 8 Standard ● FreeDOS 2.
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: ▲ From the Start screen, type c, and then select Control Panel.
Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. To use the webcam, from the Start screen type c, and then select CyberLink YouCam from the list of apps. (4) Internal microphone Records sound.
Buttons and speakers Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep (disabled by default). ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding the power button will result in the loss of unsaved information.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows key Returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the Windows key again will return you to the previous screen. (4) Action keys Execute frequently-used system functions. (5) num lock key Controls the function of the integrated numeric keypad.
Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory.
Left side Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) USB 2.
Right side Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory.
Item Component Description (8) AC adapter light Supports the following digital card formats: (9) 12 Power connector Chapter 2 External component identification ● White: The AC adapter is connected and the battery is charged. ● Blinking white: The battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter.
Bottom Item Component Description (1) Battery bay Holds the battery. (2) Battery lock Locks and unlocks the battery. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Battery release latch Releases the battery from the battery bay.
3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. 14 Item Description Function (1) Product name This is the model name for the computer. (2) Serial number This is an alphanumeric identifier that is unique to each product.
Computer major components Item Component Spare part number (1) Display assembly: TouchScreen and non-TouchScreen display assemblies are available. The TouchScreen display assembly is spared only as a whole unit replacement component. The non-TouchScreen display assembly is spared only at the subcomponent level. For display assembly subcomponent spare part information, see Display assembly subcomponents on page 19. 15.
Item (3) 16 Component Spare part number For use in Denmark, Finland,and Norway 701684-DH1 For use in France 701684-051 For use in Germany 701684-041 For use in Greece 701684-151 For use in Hungary 701684-211 For use in Israel 701684-BB1 For use in Italy 701684-061 For use in Latin America 701684-161 For use in the Netherlands 701684-B31 For use in Portugal 701684-131 For use in Romania 701684-271 For use in Russia 701684-251 For use in Saudi Arabia 701684-171 For use in Sloven
Item (7) (8) Component Spare part number Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with 1.0-GB of discrete memory, and the Windows 7 operating system 709176-001 Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with UMA memory, and the Windows 8 Professional operating system 709175-601 Equipped with an AMD A8-4555M 1.60-/2.
Item (11) 18 Component Spare part number 750-GB, 5400-rpm, 9.5-mm 634250-005 640-GB, 5400-rpm, 9.5-mm 669300-005 500-GB, 7200-rpm, 9.5-mm 634925-005 500-GB, 5400-rpm, 9.5-mm 669299-005 500-GB, 5400-rpm, 7.0-mm 669299-005 300-GB, 5400-rpm, 9.5-mm 622643-005 Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket, hard drive connector cable, 2 rubber isolators, and screws) 701945-001 WLAN module: Qualcomm Atheros AR9485 802.
Display assembly subcomponents Item Component Spare part number (1) Display bezel 701680-001 (2) Display Hinge Kit (includes left and right display hinges and brackets) 701683-001 (3) 15.
Miscellaneous parts Component Spare part number 65-W, RC, V AC adapter 693715-001 Power cord (3-pin, black, 1.
Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (black, 3-pin, 1.83-m) 490371-011 Power cord for use in Australia (black, 3-pin, 1.83-m) 490371-021 Power cord for use in Europe (black, 3-pin, 1.83-m) 490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83-m) 490371-081 Power cord for use in Denmark (black, 3-pin, 1.83-m) 490371-111 Power cord for use in Switzerland (black, 3-pin, 1.
22 Spare part number Description 697906-001 Rubber Feet Kit (includes 4 rubber feet) 697914-001 Fan 697915-001 Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory (includes replacement thermal material) 697917-001 RTC battery 699248-001 PCH heat sink 701676-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 701677-001 Display enclosure in ruby red finish 701678-001 Display enclosure in sparkling black finish 701680-0
Spare part number Description 701684-BG1 Keyboard in black finish for use in Switzerland (includes cable) 701684-DB1 Keyboard in black finish for use in Canada (includes cable) 701684-DH1 Keyboard in black finish for use in Denmark, Finland, and Norway (includes cable) 701684-FL1 Keyboard in black finish for use in the Czech Republic and Slovakia (includes cable) 701685-001 TouchPad button board 701686-001 Power button board (includes cable) 701687-001 USB board (includes cable and audio-out/
24 Spare part number Description 709175-001 System board equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with UMA memory, and the Windows 7 operating system (includes replacement thermal material) 709175-501 System board equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.
4 Removal and replacement procedures IMPORTANT: The user-replaceable parts for this computer are: ● AC adapter ● Battery ● Keyboard For all parts that are not user-replaceable, only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.
Plastic parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There may be as many as 79 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Battery Description Spare part number 4-cell, 37-Whr, 2.55-Ah Li-ion battery 695192-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. 2.
Computer feet Description Spare part number Rubber Feet Kit 697906-001 The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
For use in Spare part number For use in Spare part number For use in Greece 701684-151 For use in Spain 701684-071 For use in Hungary 701684-211 For use in Switzerland 701684-BG1 For use in Israel 701684-BB1 For use in Turkey 701684-141 For use in Italy 701684-061 For use in the United Kingdom and Singapore 701684-031 For use in Latin America 701684-161 For use in the United States 701684-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal a
2. Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer. 3. Turn the computer right-side up with the front toward you and open the display.
4. 34 Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard.
5. Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and TouchPad cable.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the keyboard (see Keyboard on page 31). Remove the top cover: 36 1. Remove the five Phillips screws that secure the top cover to the base enclosure. 2. Disconnect the power button cable (1) and the TouchPad cable (2). 3. Close the display and turn the computer upside down.
4. Remove the eight Phillips screws from the bottom of the computer. 5. Turn the computer over and open the display. 6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2). When replacing the top cover, be sure that the power button board and cable (see Power button board on page 38) are removed from the defective top cover and installed on the replacement top cover. Reverse this procedure to install the top cover.
Power button board Description Spare part number Power button board (includes cable) 701686-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the power button board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, or hard drive bracket and screws. Description Spare part number 1-TB, 5400-rpm, 9.5-mm 676521-005 750-GB, 7200-rpm, 9.5-mm 633252-005 750-GB, 5400-rpm, 9.5-mm 634250-005 640-GB, 5400-rpm, 9.5-mm 669300-005 500-GB, 7200-rpm, 9.5-mm 634925-005 500-GB, 5400-rpm, 9.5-mm 669299-005 500-GB, 5400-rpm, 7.0-mm 669299-005 300-GB, 5400-rpm, 9.
Remove the hard drive: 1. Disconnect the USB cable on top of the hard drive from the computer. NOTE: If it is necessary to replace the hard drive connector cable, see System board on page 45. 2. 40 Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive connector cable (3).
3. Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive. To install a hard drive, reverse the removal procedure. USB board Description Spare part number USB board (includes cable and audio-out/audio-in jack) 701687-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the USB board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer.
NOTE: One side of the USB cable lays across the hard drive. It is disconnected during the hard drive removal process. 1. Lift the inside edge of the USB board (1) to release it from the clips built into the base enclosure. 2. Remove the USB board (2) and cable. Reverse this procedure to install the USB board. WLAN module Description Spare part number Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.
4. Remove the battery (see Battery on page 30). 5. Remove the keyboard (see Keyboard on page 31). 6. Remove the top cover (see Top cover on page 35). Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal. 2. Remove the Phillips screw (2) that secures the WLAN module to the system board.
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
System board NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads. Description Spare part number Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.0-MB of L2 cache, quad core, 19 W), a graphics subsystem with 1.0-GB of discrete memory, and the Windows 8 Professional operating system 709176-601 Equipped with an AMD A8-4555M 1.60-/2.40-GHz processor (1333-MHz FSB, DDR3, 1.
Before removing the system board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5. Remove the keyboard (see Keyboard on page 31). 6. Remove the top cover (see Top cover on page 35). 7. Remove the hard drive (see Hard drive on page 39).
NOTE: The heat sink on your system board may appear different from the heat sink shown. 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Speaker cable (3) Fan power connector cable 2. Remove the power connector cable bracket Phillips screw (1) and remove the power connector cable bracket (2). 3. Remove the two Phillips screws (3) that secure the system board to the base enclosure. 4. Lift the left side of the system board (1) until it rests at an angle.
5. Remove the system board by sliding it up and to the left at an angle (2). 6. Disconnect the power connector cable cable (3). 7. Remove the hard drive connector cable: a. Turn the system board upside down, with the front toward you. b. Disconnect the hard drive connector cable from the system board. The hard drive connector cable is included in the Hard Drive Hardware Kit, spare part number 701945-001. Reverse this procedure to install the system board.
Memory module WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
3. Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container. Reverse these procedures to replace the memory module.
RTC battery Description Spare part number RTC battery 697917-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
2. Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery is spring loaded and will pop up. Lift and remove the RTC battery (2). Reverse this procedure to install the RTC battery. PCH heat sink Description Spare part number PCH heat sink (includes replacement thermal material) 699248-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the PCH heat sink, follow these steps: 52 1.
9. Remove the WLAN (see WLAN module on page 42). 10. Remove the system board (see System board on page 45). Remove the PCH heat sink: 1. Turn the system board upside down, with the front toward you. 2. Remove the two Phillips screws (1) and lift off the PCH heat sink (2). Reverse this procedure to install the PCH heat sink onto a replacement system board.
Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 717148-001 For use only on computer models equipped with a graphics subsystem with UMA memory 697915-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink, follow these steps: 1. Shut down the computer. 2.
2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c. a. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the cooling tubes.
3. 56 b. Thoroughly clean the thermal connections (1) and (3) on the system board and the heat sink (2) and (4) before replacing a heat sink onto the system board. Continue to step 3. c. Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system board. d. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board. Reverse this procedure to replace the heat sink.
Fan Description Spare part number Fan 697914-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the fan, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 30). 5.
2. Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan. Reverse this procedure to install the cooling fan in the base enclosure. Speaker assembly Description Spare part number Speaker assembly 701690-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speaker assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
Remove the speaker assembly: NOTE: The screws securing the speaker assembly are removed during the top cover removal process. 1. Release the speaker cables (1) from the clips built into the base enclosure. 2. Remove the speaker assembly (2). Reverse this procedure to install the speaker assembly. RJ-45 cover Description Spare part number RJ-45 cover 703075-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
8. Remove the USB board (see USB board on page 41). 9. Remove the WLAN (see WLAN module on page 42). 10. Remove the system board (see System board on page 45). Remove the RJ-45 cover: 1. Remove the screw (1) that secures the RJ-45 cover to the base enclosure. 2. Remove the RJ-45 cover (2) from the base enclosure. Reverse these procedures to replace the RJ-45 cover. Display assembly Description Spare part number Display assembly: TouchScreen and non-TouchScreen display assemblies are available.
5. Remove the keyboard (see Keyboard on page 31). 6. Remove the top cover (see Top cover on page 35). 7. Remove the hard drive (see Hard drive on page 39). 8. Remove the USB board (see USB board on page 41). 9. Remove the WLAN (see WLAN module on page 42). 10. Remove the system board (see System board on page 45). Remove the display assembly: CAUTION: Support the display assembly when removing the following screws.
b. Remove the two Phillips screws (2) that secure the display bezel to the display assembly. c. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. d. Remove the display bezel (4). The display bezel is available using spare part number 701680-001.
4. If it is necessary to remove the display panel: a. Remove the four Phillips screws that secure the display panel to the display enclosure. b. Lift the top edge of the display panel, and swing it (1) up and forward toward the keyboard. NOTE: Support the display panel as you lean the panel forward. c. Release the adhesive support strip (2) that secures the display panel cable to the display panel. d. Disconnect the display panel cable (3) from the display panel. e. Remove the display panel (4).
5. If it is necessary to replace the webcam/microphone module: a. Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.) b. Disconnect the webcam/microphone cable (1) from the webcam/microphone module. c. Remove the webcam/microphone module (2). The webcam/microphone is available using spare part number 707767-001. 6.
7. If it is necessary to replace the display panel cable: a. Release the display panel cable (1) from the routing clips (2) built into the left side and the bottom edge of the display enclosure. b. Remove the display panel cable. The display panel cable is included in the Display Panel Cable Kit, spare part number 701681-001. 8. If it is necessary to replace the wireless antenna cables and transceivers: a. Release the wireless antenna cables from the clips (1) built into the display enclosure. b.
c. Remove the wireless antenna cables and transceivers. The wireless antennas are available using spare part number 701676-001. Reverse this procedure to reassemble and install the display assembly. Power connector cable Description Spare part number Power connector cable 701682-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the power connector cable, follow these steps: 66 1. Shut down the computer. 2.
9. Remove the WLAN (see WLAN module on page 42). 10. Remove the system board (see System board on page 45). Remove the power connector cable: NOTE: The power connector cable screw and bracket were removed during the process to remove the system board. 1. Release the power connector cable (1). 2. Lift out the power connector cable (2) to remove it from the base enclosure. Reverse these procedures to replace the power connector cable.
5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.
6 Specifications Computer specifications Metric U.S. Width 38.57 cm 15.19 in Depth 25.90 cm 10.20 in Height 2.10 cm 0.83 in Weight: 2.08 kg 4.59 lbs Dimensions: Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W – or – 18.5 V dc @ 3.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 15.6-in display specifications Metric U.S. Width 34.7 cm 13.66 in Height 19.6 cm 7.72 in Diagonal 39.8 cm 15.67 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Backlight WLED Total power consumption 3.
Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 300 GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107 g max 107 g max 107 g max 107 g max 107 g max Interface type SATA SATA SATA SATA SATA Transfer rate 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec Security ATA security ATA security ATA security ATA security ATA security Dimensions Seek times (typical read, including setting) Single track 1.
7 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps. NOTE: For Ubuntu Linux backup, restore, and recovery steps, refer to the User Guide provided. Double-click the HP Documents icon on the desktop to access this documentation.
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive.
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.
For more information, see Removing the HP Recovery partition on page 81. Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.
To use the Start screen: 1. On the Start screen, point to the far-right upper or lower corner of the screen to display the charms. 2. Click Settings. 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions.
Using the HP Recovery partition to recover a minimized image The HP Recovery partition allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3.
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. Create HP Recovery media before removing the Recovery partition to ensure you have recovery options; see Creating HP Recovery media on page 76.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 So
84 Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
9 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at www.hp.com/recycle.
Index A AC adapter light 12 AC adapter, spare part number 20, 21 action keys 8 antenna locations 6 removal 65 spare part number 19, 22, 66 Antenna Kit, spare part number 19, 22, 66 audio, product description 2 audio-in jack 10 audio-out jack 10 B backups 74 base enclosure, spare part numbers 18, 24 battery removal 30 spare part number 18, 21, 30 battery bay 13 battery lock 13 battery release latch 13 BIOS determining version 68 downloading an update 69 updating 68 boot order changing HP Recovery Manager 80
packaging 28 transporting 28 workstation 28 H hard drive precautions 26 product description 2 removal 39 spare part numbers 17, 21, 39 specifications 73 hard drive connector cable removal 48 spare part number 48 Hard Drive Hardware Kit, spare part number 18, 23, 39 hard drive lights 11 HDMI port 11 headphone jack 10 heat sink removal 54 spare part numbers 17, 22, 24, 54 HP Recovery Manager 79 correcting boot problems 80 starting 80 HP Recovery media, recovery 80 HP Recovery partition 80 recovery 80 removing
security 3 serviceability 4 video 2 wireless 3 product name 1 R recovery 77, 78 discs 76, 80 HP Recovery Manager 79 media 80 starting 80 supported discs 76 system 79 USB flash drive 80 using HP Recovery media 76 recovery media, creating using HP Recovery Manager 76 recovery partition 80 removing 81 recycle computer 77, 78 recycling 85 refresh 78 computer 77 removal/replacement preliminaries 25 procedures 30 remove everything and reinstall Windows 78 reset computer 77, 78 steps 78 restore Windows File Histor
