User Guide
© Copyright 2018 HP Development Company, L.P. AMD and Catalyst are trademarks of Advanced Micro Devices, Inc. Intel and Xeon are trademarks of Intel corporation or its subsidiaries in the U.S. and/or other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
About this guide This guide provides information about computer features, setting up the computer, using the software, and technical specifications. The following types of alerts may appear in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
iv About this guide
Table of contents 1 Locating HP resources .................................................................................................................................... 1 Product information .............................................................................................................................................. 1 Support ..................................................................................................................................................................
5 Setting up Linux .......................................................................................................................................... 16 Linux-ready systems ........................................................................................................................................... 16 HP Linux driver discs ............................................................................................................................................
Downloading HP Hardware Diagnostics Windows by product name or number (select products only) ..................................................................................................... 26 Installing HP PC Hardware Diagnostics Windows ............................................................................. 26 Using HP PC Hardware Diagnostics UEFI .............................................................................................................
Australia .......................................................................................................................... 35 Worldwide ....................................................................................................................... 35 Useful accessibility resources and links .............................................................................................................. 36 Organizations ..........................................................................
1 Locating HP resources Read this chapter to learn about where to find additional HP resources. Product information Topic Location Technical specifications To find the QuickSpecs for your product, go to http://www.hp.com/go/quickspecs. Click the link for the Hewlett Packard Enterprise QuickSpecs experience. Click Search all QuickSpecs, type your model name in the search box, and then click Go.
Topic Location IMPORTANT: You must be connected to the Internet to access the latest version of the warranty. You can find your HP Limited Warranty located with the user guides on your product. The warranty may also be provided on a CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.
Product updates Topic Location Driver and BIOS updates Go to http://www.hp.com/support and select Get software and drivers to verify that you have the latest drivers for the computer. For more information about updating the drivers and BIOS, see Updating the computer on page 19. Operating systems For information, go to the following locations: ● Windows operating systems, go to http://www.support.microsoft.com. ● Linux® operating systems, go to http://www.linux.com.
2 Computer features For complete and current information about supported accessories and components for the computer, go to http://partsurfer.hp.com. Desktop components For complete and current information about supported accessories and components for the computer, see http://partsurfer.hp.com.
Rear Item Icon Component Item Icon Component 1 Antenna cover 6 Flex IO port 2 Power connector 7 RJ-45 (network) jack 3 Audio line-in connector (blue) 8 USB ports (2) 4 Audio line-out connector (green) 9 USB Type-C SuperSpeedPlus port with HP Sleep and Charge (optional) (4) 5 DisplayPort (DP) ports (2) 10 Expansion slot covers (4) NOTE: The labels for the rear panel connectors use industry-standard icons and colors.
Tower components This section describes the tower components. For complete and current information about supported accessories and components for the computer, see http://partsurfer.hp.com. Front Item 6 Icon Component Item Icon Component 1 5.
Rear Item Icon Component Item Icon 6 Component 1 Power connector 2 Audio line-in connector (blue) 7 USB SuperSpeed ports (4) 3 Audio line-out connector (green) 8 Expansion slot covers (4) 4 Display Port (DP) connectors (2) 9 Antenna cover 5 RJ-45 (network) jack/status lights 10 Latches NOTE: USB ports (2) The labels for the rear panel connectors use industry-standard icons and colors.
3 Setting up the computer This chapter describes how to set up your computer. Ensuring proper ventilation Proper ventilation for the system is important for computer operation. Follow these guidelines: ● Operate the computer on a sturdy, level surface. ● Provide at least 15.24 cm (6.00 in) of clearance at the front and back of the computer. (This is the minimum distance for all computer models.) NOTE: Your computer may look slightly different from the illustration in this section.
● For cabinet installation, ensure adequate cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed specified limits. ● Never restrict the incoming or outgoing airflow of the computer by blocking any vents or air intakes. Setup procedures WARNING! To reduce the risk of electric shock or damage to your equipment, observe these practices: ● Plug the power cord into an AC outlet that is easily accessible at all times.
Adding monitors Planning for additional monitors All graphics cards provided with HP Z-series computers support two simultaneous-display monitors (see Connecting and configuring monitors on page 13). Cards that support more than two monitors are available. The process for adding monitors depends on your graphics card(s) and the type and number of monitors you add. Use this process to plan for adding more monitors. 1. Assess your monitor needs. ● Determine how many monitors you require.
NOTE: Monitors with resolutions above 1920 ᵡ 1200 pixels at 60 Hz require a graphics card with either Dual Link DVI (DL-DVI) or DisplayPort output. To get native resolution with DVI, you must use a DL-DVI cable, not standard DVI-I or DVI-D cables. HP computers do not support all graphics cards. Be sure that a new graphics card is supported before purchasing it. See Finding supported graphics cards on page 11.
Matching graphics cards to monitor connectors The following table describes monitor configuration scenarios. NOTE: See the illustration that most closely matches your computer.
Adapters are available to connect the DMS-59 output to two DVI or two VGA monitors. Connecting and configuring monitors NOTE: The supported graphics cards typically allow at least two monitors, as shown in this section; some supported cards allow more monitors. See the graphics card documentation for details. 1. Connect the monitor cable adapters (if required) to the computer, and then connect the appropriate monitor cables to the adapters or directly to the graphics card. 2.
NOTE: Monitor configuration utilities are also often available on the HP support website. Customizing the monitor (Windows) You can manually select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To change settings: ▲ Press the Start button, select Settings, select System, and then select Display. ‒ or – ▲ Right-click anywhere on the desktop, and then select Display settings.
4 Backing up, restoring, and recovering This chapter provides information about the following processes, which are standard procedure for most products: ● Backing up your personal information—You can use Windows tools to back up your personal information (see Using Windows tools on page 15). ● Creating a restore point—You can use Windows tools to create a restore point (see Using Windows tools on page 15).
5 Setting up Linux This chapter describes how to set up and restore the Linux operating system. CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is successfully installed. Adding hardware might cause errors and prevent the operating system from installing correctly. NOTE: After you set up the operating system, be sure that the latest BIOS, drivers, and software updates are installed. See Updating the computer on page 19.
For information about Red Hat certifications on HP computers, go to https://access.redhat.com/ecosystem, select Certified Hardware, and then follow the on-screen instructions. HP driver disc Recent versions of Red Hat Linux typically require only driver updates with minor fixes to support HP computers.
Using the HP driver disc Ubuntu does not require registration to obtain software package updates. Updates can be obtained from various repositories on the web using a variety of tools built into the OS. An Internet connection and proxy may be all that are required. The HP-provided Linux driver disc for Ubuntu relies on the same mechanisms in order to satisfy dependencies during installation.
6 Updating the computer HP is constantly working to improve your total computer experience. To ensure that the computer leverages the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis. Updating the computer after first boot After successfully booting the computer for the first time, follow these guidelines to be sure that the computer is up to date: ● Be sure that you have the latest system BIOS version loaded.
Upgrading device drivers If you install a peripheral device (such as a printer, display adapter, or network adapter), confirm that you have the latest device drivers loaded. If you purchased your device through HP, go to the HP website to download the latest drivers for your device. These drivers have been tested to ensure the best compatibility between your device and your HP computer.
7 Maintenance, diagnostics, and minor troubleshooting Turning off the computer To properly turn off the computer, shut down the operating system software. CAUTION: HP does not recommend holding down the power button to shut off the system. Doing so can cause loss of user data and may damage the storage device. If the system becomes unstable and no other alternative is available, please give the system sufficient time to wake up completely after you reboot the computer.
● Verify that the display panel is lit. ● If you have an optional external monitor: – Verify that the monitor is plugged into a functional AC outlet. – Verify that the monitor is on and the green monitor light is on. – If the monitor is dim, turn up the brightness and contrast controls. During operation ● Beeps and blinking lights on the computer are error codes that can help you diagnose problems.
Blink or beep codes: interpreting POST diagnostic LEDs and audible codes If the power LED on the computer is flashing or if you hear beeps, see the Maintenance and Service Guide (English only) for interpretation and recommended action. Basic troubleshooting WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system board.
Advisories and Bulletins and Notices To find advisories and bulletins and notices: 1. Go to http://support.hp.com. 2. Select your product. 3. Select Advisories or Bulletins and Notices. 4. Select an item for viewing. Product Change Notifications Product Change Notifications (PCNs) are proactive notifications for product changes occurring within a 30- to 60-day window of the effective date of the change in the manufacturing process.
8 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it.
Downloading HP Hardware Diagnostics Windows by product name or number (select products only) NOTE: For some products, it may be necessary to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics Windows by product name or number (select products only), follow these steps: 1. Go to http://www.hp.com/support. 2. Select Get software and drivers, and then enter the product name or number. 3.
NOTE: To download the HP PC Hardware Diagnostics UEFI tool to a USB flash drive, see Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page 27. 3. b. Hard drive c. BIOS When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions.
Downloading HP Remote PC Hardware Diagnostics UEFI NOTE: HP Remote PC Hardware Diagnostics UEFI is also available as a Softpaq that can be downloaded to a server. Downloading the latest HP Remote PC Hardware Diagnostics UEFI version To download the latest HP Remote PC Hardware Diagnostics UEFI version, follow these steps: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the Remote Diagnostics section, select Remote Diagnostics, and then select Run.
9 Routine care General cleaning safety precautions ● Never use solvents or flammable solutions to clean the computer. ● Never immerse any component in water or cleaning solutions; apply any liquids to a clean cloth and then use the cloth on the component. ● Always unplug the computer before cleaning the keyboard, mouse, or air vents. ● Always disconnect the keyboard before cleaning it. ● Wear safety glasses equipped with side shields when cleaning the keyboard.
● Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful not to wipe away lubricants necessary for proper key functions. Allow the parts to air dry before reassembly. ● Use tweezers to remove any fibers or dirt in confined areas. Cleaning the monitor ● Follow the safety precautions in the Maintenance and Service Guide for your computer before cleaning the monitor.
10 Accessibility Accessibility HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reflected in everything we do. Here are some examples of how we are putting differences to work to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential.
HP is a founding member, and we joined to participate with other organizations to advance the field of accessibility. This commitment supports our company’s accessibility goal of designing, producing, and marketing products and services that can be effectively used by people with disabilities. IAAP will make our profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
● United Kingdom ● Australia ● Worldwide United States Section 508 of the Rehabilitation Act specifies that agencies must identify which standards apply to the procurement of ICT, perform market research to determine the availability of accessible products and services, and document the results of their market research. The following resources provide assistance in meeting Section 508 requirements: ● www.section508.gov ● Buy Accessible The U.S.
Europe EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M 376, Phase 1)" has been released.
Useful accessibility resources and links The following organizations may be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page does not imply endorsement by HP.
Contacting support NOTE: ● Customers who are deaf or hard of hearing that have questions about technical support or accessibility of HP products: – ● Support is in English only. Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: – Call (888) 259-5707 Monday through Friday, 6 a.m.
Index A accessibility 31 accessibility needs assessment assistive technology (AT) finding 32 purpose 31 AT (assistive technology) finding 32 purpose 31 32 B backing up 15 blink or beep codes 23 C care, routine 29 components desktop 4 desktop front 4 desktop rear 5 tower 6 tower front 6 tower rear 7 computer features 4 computer setup 8 connecting monitors 10 security 14 setup procedures 9 computer, updating 19 Customer Self Repair 22 customer support, accessibility D desktop components 4 front components 4
support 1, 23, 24 advisories 24 bulletins 24 notices 24 online 23 T technical support 23 tower components 6 front components 6 rear components 7 troubleshooting 21 at startup 21 Customer Self Repair 22 during operation 22 turning off computer 21 U Ubuntu HP driver disc 18 setup 17 updates 3 updating the computer 19 URLs contact information for HP US 23 HP Customer Self Repair 22 Linux Hardware Matrix for HP computers 16 Red Hat Certification 17 Software & driver downloads 16 SUSE certification bulletin sear