Maintenance and Service Guide

5 Removal and replacement procedures for authorized service provider parts .................................................... 25
Component replacement procedures .................................................................................................................. 25
Preparation for disassembly ............................................................................................................. 25
Bottom cover ..................................................................................................................................... 26
Battery ............................................................................................................................................... 28
Memory module ................................................................................................................................ 29
Solid-state drive ................................................................................................................................ 31
WLAN module .................................................................................................................................... 32
Card reader/audio board ................................................................................................................... 34
USB board .......................................................................................................................................... 35
Touchpad ........................................................................................................................................... 36
Fingerprint reader board ................................................................................................................... 37
Fan ..................................................................................................................................................... 38
Heat sink (thermal module) .............................................................................................................. 39
System board .................................................................................................................................... 41
Display assembly ............................................................................................................................... 43
Power connector ............................................................................................................................... 52
Speaker assembly ............................................................................................................................. 53
Keyboard/top cover ........................................................................................................................... 54
6 Using Setup Utility (BIOS) ............................................................................................................................. 55
Starting Setup Utility (BIOS) ................................................................................................................................ 55
Updating Setup Utility (BIOS) .............................................................................................................................. 55
Determining the BIOS version ........................................................................................................... 55
Downloading a BIOS update .............................................................................................................. 56
7 Using HP PC Hardware Diagnostics ................................................................................................................ 57
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 57
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 57
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 58
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 58
Installing HP PC Hardware Diagnostics Windows ............................................................................. 58
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 58
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 59
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 59
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 59
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 60
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 60
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 60
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