Maintenance and Service Guide

memory
nonvolatile 96
problems 68
volatile 96
memory card reader 2, 3
memory fan
removal and replacement 26
microphone jack 2, 3, 5
monitor problems 56
mouse
problems 63
N
network jack 5
network jack (AMT enabled) 5
network problems 65
nonvolatile memory 96
numeric error codes 74
O
operating guidelines 10
optical drive
location 2, 3
removal and replacement 24
overheating, prevention 10
P
password
clearing 81
power-on 81
setup 81
passwords 82
PCIe slot 5
ports
Ethernet 5
serial 5
USB 3.x SuperSpeed 2, 3, 5
USB 3.x SuperSpeed with HP Sleep
and Charge 2, 3
USB Type-C 2
POST error messages 73
power button 2, 3, 5
power connector 5
power problems 52
power supply
operating voltage range 100
removal and replacement 14, 19
Power-On password 82
power-on password 81
printer problems 62
problems
audio 60
Computer Setup 48
F10 Setup 48
ash drive 69
front panel 70
general 48
hard drive 53
hardware installation 64
Internet access 71
keyboard 63
Media Card Reader 55
memory 68
monitor 56
mouse 63
network 65
power 52
printer 62
software 72
processor
removal and replacement 33
PS/2 keyboard jack 5
PS/2 mouse jack 5
R
rear fan
removal and replacement 23
rear panel components 5
removal and replacement
access panel 20
drive carrier 21
dust lter 17
front bezel 16
front card guide and fans 29
front I/O assembly 27
heat sink 32
interior covers 22
interior lower cover 22
interior upper cover 22
internal PCIe bracket 25
memory fan 26
optical drive 24
power supply 14, 19
processor 33
rear fan 23
right panel 18
storage device 21
system board 30
top cover 15
removing
battery 93
resetting
CMOS 81
password jumper 81
right panel
removal and replacement 18
RJ-45 jack 5
RJ-45 jack (AMT enabled) 5
S
safety and comfort 46
safety precautions
cleaning 11
screws, correct size 12
security cable slot 5
serial port 5
service considerations 12
Setup password 82
setup password 81
software
problems 72
servicing computer 12
specications
computer 100
static electricity 8
storage device
removal and replacement 21
system board
removal and replacement 30
T
temperature control 10
tools, servicing 12
top cover
removal and replacement 15
U
USB 3.x SuperSpeed port 2, 3, 5
USB 3.x SuperSpeed port with HP
Sleep and Charge 2, 3
USB Type-C port 2
V
ventilation, proper 10
W
Windows 10
backup and restore 88
Index 107