Getting Started

NOTE: Always use the System Restore procedure before you use the System Recovery program. See System
Restore on page 25.
You must choose one of the following methods to perform a System Recovery:
●
Recovery image — Run System Recovery from a recovery image stored on your hard disk drive. The
recovery image is a le that contains a copy of the original factory-shipped software. To perform a
System Recovery from a recovery image, see System Recovery when Windows is responding
on page 26 or System Recovery when Windows is not responding on page 26.
●
Recovery media — Run System Recovery from recovery media that you have created from les stored
on your hard disk drive or purchased separately. See
System Recovery using recovery media (select
models only) on page 27.
System Recovery when Windows is responding
CAUTION: System Recovery deletes all data and programs you created or installed. Before you begin, back
up any important data to a CD or DVD or to a USB ash drive.
NOTE: In some cases, you must use recovery media for this procedure. If you have not already created this
media, follow the instructions in Creating recovery media on page 22.
If the computer is working and the operating system is responding, use these steps to perform a System
Recovery:
1. Turn o the computer.
2. Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.
3. Turn on the computer.
4. When Windows has loaded, select the Start button, and then select All Programs.
●
If Security and Protection is listed, continue with step 5.
●
If Productivity and Tools is listed, follow the steps in System Recovery when Windows is not
responding on page 26.
5. Select Security and Protection, select Recovery Manager, and then select Recovery Manager. If
prompted, select Yes to allow the program to continue.
6. Under I need help immediately, select System Recovery.
7. Select Yes and then select Next. Your computer restarts.
8. When the computer restarts, you will see the Recovery Manager welcome screen again. Under I need
help immediately, select System Recovery. If you are prompted to back up your les, and you have not
done so, select Back up your les rst (recommended), and then select Next. Otherwise, select
Recover without backing up your les, and then select Next.
9. System Recovery begins. After System Recovery is complete, select Finish to restart the computer.
10. When Windows has loaded, shut down the computer, reconnect all peripheral devices, and then turn the
computer back on.
System Recovery when Windows is not responding
CAUTION: System Recovery deletes all data and programs you created or installed.
If Windows is not responding, but the computer is working, follow these steps to perform a System Recovery.
26 Chapter 11 Backing up, restoring, and recovering in Windows 7 Professional, Windows Embedded
Standard 7, and Windows Embedded POSReady 7