Getting Started

ManualsBrandsHP ManualsDesktopsHP RP9 G1 Retail System Model 9115

Table of contents

1 Installing and customizing the software .......................................................................................................... 1

Installing the Windows operating system ............................................................................................................. 1

Downloading Windows updates ............................................................................................................................ 1

Installing or upgrading device drivers (Windows systems) .................................................................................. 2

Customizing the monitor display (Windows systems) .......................................................................................... 2

Accessing disk image (ISO) les ............................................................................................................................. 3

2 Protecting the software ................................................................................................................................. 4

3 Using HP Diagnostic Solutions ........................................................................................................................ 5

Vision Diagnostics (select models only) ................................................................................................................ 5

Accessing Vision Diagnostics (select models only) ............................................................................. 5

HP PC Hardware Diagnostics (select models only) ................................................................................................ 6

Why run HP PC Hardware Diagnostics ................................................................................................. 6

How to access and run HP PC Hardware Diagnostics .......................................................................... 6

Downloading HP PC Hardware Diagnostics to a USB device ............................................................... 7

4 Turning o the computer ............................................................................................................................... 8

5 Finding more information .............................................................................................................................. 9

6 Before you call for technical support ............................................................................................................. 10

7 Helpful hints ............................................................................................................................................... 12

8 Basic troubleshooting .................................................................................................................................. 13

Interpreting POST diagnostic front panel LEDs and audible codes .................................................................... 13

9 Backing up, restoring, and recovering in Windows IoT 10 Enterprise ................................................................ 14

Creating recovery media and backups ................................................................................................................ 14

Creating HP Recovery media (select models only) ........................................................................... 14

Using Windows tools ........................................................................................................................................... 15

Restore and recovery ........................................................................................................................................... 15

Recovering using HP Recovery Manager ........................................................................................... 16

What you need to know before you get started ............................................................. 16