User's Manual

Using antivirus software ...................................................................................................................................... 58
Using rewall software ........................................................................................................................................ 58
Installing software updates ................................................................................................................................. 59
Using HP Client Security (select products only) .................................................................................................. 59
Using HP Device as a Service (select products only) ........................................................................................... 59
Using an optional security cable (select products only) ..................................................................................... 59
Using a ngerprint reader (select products only) ............................................................................................... 59
Locating the ngerprint reader ......................................................................................................... 60
8 Maintenance ............................................................................................................................................... 61
Improving performance ....................................................................................................................................... 61
Using Disk Defragmenter .................................................................................................................. 61
Using Disk Cleanup ............................................................................................................................ 61
Using HP 3D DriveGuard (select products only) ................................................................................ 62
Identifying HP 3D DriveGuard status .............................................................................. 62
Updating programs and drivers .......................................................................................................................... 62
Cleaning your computer ...................................................................................................................................... 62
Cleaning procedures .......................................................................................................................... 63
Cleaning the display ........................................................................................................ 63
Cleaning the sides or cover ............................................................................................. 63
Cleaning the touchpad, keyboard, or mouse (select products only) ............................. 63
Traveling with or shipping your computer .......................................................................................................... 63
9 Backing up, restoring, and recovering ........................................................................................................... 65
Backing up information and creating recovery media ........................................................................................ 65
Using Windows tools ......................................................................................................................... 65
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 65
Restoring and recovery ........................................................................................................................................ 66
Restoring, resetting, and refreshing using Windows tools .............................................................. 66
Recovering using HP Recovery media ............................................................................................... 66
Changing the computer boot order ................................................................................................... 66
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 67
Using Computer Setup ......................................................................................................................................... 67
Starting Computer Setup .................................................................................................................. 67
Navigating and selecting in Computer Setup ................................................................................... 67
Restoring factory settings in Computer Setup ................................................................................. 67
Updating the BIOS ............................................................................................................................. 68
Determining the BIOS version ......................................................................................... 68
Downloading a BIOS update ........................................................................................... 68
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