FAQ

17
FAQ | HP ZBook Mobile Workstations
HP ZBook Dock with Thunderbolt 3
Will the legacy standard and advanced docking solutions used for the HP ZBook 15/17 G2 work with the HP ZBook
G3 and G4 Mobile Workstations?
The HP Standard and Advanced Docking Stations used for the HP ZBook 15/17 G2 will not work on any of the new HP
ZBook Mobile Workstations� The previous docking connector was located on the bottom of the chassis� The HP ZBook
Studio/15/17 G3 Mobile Workstations no longer have this bottom connector and will leverage the Thunderbolt™ port to
transition to the HP ZBook Dock with Thunderbolt 3� The HP ZBook 15u G4 will continue to utilize the existing HP Ultraslim
side-docking station that is available on HP EliteBooks and the current HP ZBook 15u G3�
Why the HP make the decision to transition to a new HP ZBook Dock with Thunderbolt 3?
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over an existing port rather than having to design a docking connector into the mobile workstation� This allowed for
a thinner, lighter, and overall optimized chassis to allow for other expandability features that our key workstation
customers would value� Additionally, with the continued shift towards mobility—a traditional bottom docking solution
adds thickness, weight, and overall clutter to the workspacewhile the extremely compact and travel friendly HP ZBook
Dock with Thunderbolt 3 streamlines and frees up the workspace�
What are the key features of the HP ZBook Dock with Thunderbolt 3?
Link up to 10 devices at once through ports that include Thunderbolt™ 3
3
(which also supports DisplayPort™ 12 and
USB 3�1 Gen 2), four USB 3�0, RJ-45, VGA, combo audio, and two additional DisplayPort™ ports
Simple, single cable connection delivering both power/charging and connectivity
Small, lightweight portable ID—allowing for optimized cable management�
Will the HP ZBook Dock with Thunderbolt 3 be able to power a mobile workstation?
Absolutely� Only a single combo cable will connect the HP ZBook Dock with Thunderbolt 3 with the HP ZBook Mobile
Workstation delivering both power and connectivity� The AC adapter will plug into the dock and not be required on the
mobile workstation� There will be two versions of the HP ZBook Dock with Thunderbolt 3: a 150 W version for the HP
ZBook Studio and HP ZBook 15 and a 200 W version for the HP ZBook 17
What is the dierence between the HP ZBook Dock with Thunderbolt 3 and a port replicator?
The HP ZBook Dock with Thunderbolt 3 has a custom designed Thunderbolt™ 3 power cable that allows you to power
and charge your unit without having to connect an AC adapter onto your mobile workstation� A traditional port replicator
requires you to have an AC Adapter plugged into your mobile workstation� Overall, the HP ZBook Dock with Thunderbolt 3
allows you to expansive device, display, and network connectivity while simultaneous charging of your system�
Where can I nd more information on the features of the HP ZBook Dock with Thunderbolt 3?
Please see the following resources:
HP ZBook Dock with Thunderbolt 3 webpage
HP Elite Dock with Thunderbolt 3 & HP ZBook Dock with Thunderbolt 3 white paper
Warranty and support
Will the HP ZBook Mobile Workstations utilize the same HP Elite Support that the HP EliteBook Notebooks
use today?
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Canada
Simply call us at 1�866�625�1175� There are no phone trees, and no time-consuming menus to wade through
Connect to an exclusively U�S�-based team of Elite accredited specialists available 24/7/365
Schedule appointments to suit you—we’ll make our schedule match yours
Work with your agent of choice when callingjust ask for them by name
Receive priority repair status at any HP repair center