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© Copyright 2017 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP
products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Intel, Core, Xeon, and Thunderbolt are trademarks of Intel Corporation in the U.S. and other countries. AMD, FirePro, and Enduro are trademarks of
Advanced Micro Devices, Inc. NVIDIA, Optimus, and Quadro are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S and other
countries. Red Hat Enterprise Linux Desktop is a trademark of Red Hat, Inc. in the United States and other countries. Linux® is the registered trademark
of Linus Torvalds in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. Apple, Mac,
and MacBook are registered trademarks of Apple Inc.
4AA6-3408ENW, January 2017
FAQ | HP ZBook Mobile Workstations
What is the warranty and support for HP ZBook Mobile Workstations with Windows?
The standard is 3-year or 1-year limited warranty, depending on country� Batteries have a default one year limited
warranty except for Long Life batteries which will have same 1-year or 3-year limited warranty as the platform� Optional
HP Care Pack Services are extended service contracts which go beyond your standard limited warranties� To choose the
right level of service for your HP product, use the HP Care Pack Services Lookup Tool at hpcom/go/cpc
14
Resources, contacts, or additional links for HP ZBooks
HP ZBook 15u G4: hp�com/go/zbook15u
HP ZBook Studio G3: hp�com/go/zbookstudio
HP ZBook 15 G3: hp�com/go/zbook15
HP ZBook 17 G3: hp�com/go/zbook17
HP ZBook Dock with Thunderbolt 3: hp�com/go/zbookdock
Learn more about the HP Z family of products at
hp.com/zworkstations
 
 

performance�
 
thunderbolttechnology�net/products� Internet access required�
 Sold as an optional feature�
 
 HP Performance Advisor requires Windows and an internet connection
 
Test results are not a guarantee of future performance under these test conditions� Damage under the MIL STD test conditions or any accidental damage requires an optional HP
Accidental Damage Protection Care Pack�
 HD content required to view HD images�
 
system resource requirements
 For hard drives, GB = 1 billion bytes� TB = 1 trillion bytes� Actual formatted capacity is less� Up to 30 GB of system disk is reserved for system recovery software
 With Blu-Ray, certain disc, digital connection, compatibility and/or performance issues may arise, and do not constitute defects in the product� Flawless playback on all systems is
not guaranteed� In order for some Blu-ray titles to play, they may require a DVI or HDMI digital connection and your display may require HDCP support� HD-DVD movies cannot be
played�
 
management settings� The maximum capacity of the battery will naturally decrease with time and usage� See bapco�com for additional details�
 Not all features are available in all editions or versions of Windows� Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full
advantage of Windows functionality� See microsoft�com
 Service levels and response times for HP Care Packs may vary depending on your geographic location� Service starts on date of hardware purchase� Restrictions and limitations
apply� HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase� Customer may have additional

your HP Product� Consult your local HP Customer Support Center for details
 
hardware-based RAID� Please visit hp�com/bc/docs/support/Supportmanual/c00060684/c00060684�pdf
 
 
were measured with MM14�
 
forward processors or provide any Windows 8 or Windows 7 drivers on http://www�support�hp�com
 
charging has reached 50% capacity, charging will return to normal� Charging time may vary +/-10% due to System tolerance