Maintenance and Service Guide

Memory module
Description Spare part number
DDR4-2133 for use with Core processors:
16 GB 820571-002
8 GB 820570-002
4 GB 820569-002
ECC DDR4-2133 for use with XEON processors:
16 GB, ECC 835886-002
8 GB, ECC 835887-002
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in
various system problems.
To update BIOS:
1. Navigate to http:\\www.hp.com.
2. Select Support > Support & drivers.
3. In the Enter my HP model number box, type the computer model information, and then select Find my
product.
-or-
Select Identify now.
4. Select the link for the computer model.
5. Select the language and the operating system.
6. Under the downloads heading, select the BIOS link.
7. Select the link for the most recent BIOS.
8. Select the Download button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the service door (see Service door on page 36).
5. Disconnect the battery (see Battery on page 39).
Remove the memory module:
54 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts