User Guide - Windows 10

Identifying HP 3D DriveGuard status .............................................................................. 51
Updating programs and drivers .......................................................................................................................... 51
Cleaning your computer ...................................................................................................................................... 51
Cleaning procedures .......................................................................................................................... 51
Cleaning the display ........................................................................................................ 52
Cleaning the sides or cover ............................................................................................. 52
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 52
Traveling with or shipping your computer .......................................................................................................... 52
9 Backup and recovery .................................................................................................................................... 54
Creating recovery media and backups ................................................................................................................ 54
Creating HP Recovery media (select products only) ......................................................................... 54
Using Windows tools ........................................................................................................................................... 55
Restore and recovery ........................................................................................................................................... 56
Recovering using HP Recovery Manager ........................................................................................... 56
What you need to know before you get started ............................................................. 56
Using the HP Recovery partition (select products only) ................................................. 57
Using HP Recovery media to recover .............................................................................. 57
Changing the computer boot order ................................................................................ 58
Removing the HP Recovery partition (select products only) ......................................... 58
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 59
Using Computer Setup ......................................................................................................................................... 59
Starting Computer Setup .................................................................................................................. 59
Navigating and selecting in Computer Setup ................................................................................... 59
Restoring factory settings in Computer Setup ................................................................................. 60
Updating the BIOS ............................................................................................................................. 61
Determining the BIOS version ......................................................................................... 61
Downloading a BIOS update ........................................................................................... 61
Changing the boot order using the f9 prompt .................................................................................. 62
TPM BIOS settings (select products only) ........................................................................................................... 62
Using HP Sure Start (select products only) ......................................................................................................... 63
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 64
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 64
12 Specications ............................................................................................................................................ 66
Input power .......................................................................................................................................................... 66
Operating environment ....................................................................................................................................... 66
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