User Guide - Windows 7

Appendix B Troubleshooting ........................................................................................................................... 78
Troubleshooting resources .................................................................................................................................. 78
Resolving issues .................................................................................................................................................. 78
The computer is unable to start up ................................................................................................... 78
The computer screen is blank ........................................................................................................... 78
Software is functioning abnormally ................................................................................................. 79
The computer is on but not responding ............................................................................................ 79
The computer is unusually warm ...................................................................................................... 79
An external device is not working ..................................................................................................... 79
The wireless network connection is not working ............................................................................. 79
A movie is not visible on an external display .................................................................................... 80
Appendix C Electrostatic discharge .................................................................................................................. 81
Index ............................................................................................................................................................. 82
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