LaserJet Enterprise MFP M528 LaserJet Enterprise Flow MFP M528 User Guide www.hp.com/videos/LaserJet www.hp.
HP LaserJet Enterprise MFP M528 User Guide
Copyright and License Trademark Credits © Copyright 2019 HP Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Printer overview ........................................................................................................................................................................................ 1 Warning icons ............................................................................................................................................................................ 1 Potential shock hazard ...........................................................................
Envelope orientation ......................................................................................................................................... 25 Load and print labels ............................................................................................................................................................. 26 Manually feed labels .........................................................................................................................................
Additional print tasks ........................................................................................................................................ 51 Print tasks (macOS) ............................................................................................................................................................... 52 How to print (macOS) ........................................................................................................................................
Additional copy tasks ............................................................................................................................................................. 72 6 Scan .......................................................................................................................................................................................................... 73 Set up Scan to Email ...............................................................................................
Introduction ...................................................................................................................................................... 113 Scan to email ................................................................................................................................................... 113 Scan to job storage ..............................................................................................................................................................
Security tab ................................................................................................................................. 142 HP Web Services tab .................................................................................................................. 143 Networking tab ........................................................................................................................... 143 Other Links list ..................................................................
Order supplies .................................................................................................................................................. 159 Printer does not pick up paper or misfeeds .................................................................................................................... 160 Introduction ......................................................................................................................................................
Check the scanner glass for dirt and smudges .......................................................................................... 203 Calibrate the scanner ...................................................................................................................................... 204 Check the paper settings ............................................................................................................................... 206 Check the paper selection options ....................
Reduce interference on a wireless network ................................................................................................ 222 Solve fax problems .............................................................................................................................................................. 223 Checklist for solving fax problems ...............................................................................................................
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1 Printer overview Review the location of features on the printer, the physical and technical specifications of the printer, and where to locate setup information. ● Warning icons ● Potential shock hazard ● Printer views ● Printer specifications ● Printer hardware setup and software installation For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM528mfp.
2 ● Caution: Hot surface ● Caution: Keep body parts away from moving parts ● Caution: Sharp edge in close proximity ● Warning Chapter 1 Printer overview ENWW
Potential shock hazard Review this important safety information. ● Read and understand these safety statements to avoid an electrical shock hazard. ● Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. Observe all warnings and instructions marked on the product. ENWW ● Use only a grounded electrical outlet when connecting the product to a power source.
Printer views Locate key features on the printer and the control panel. ● Printer front view ● Printer back view ● Interface ports ● Control-panel view Printer front view Locate features on the front of the printer. 1 2 16 3 15 14 13 12 4 11 8 5 6 7 10 9 1 Document-feeder cover (access for clearing jams) 2 Document-feeder input tray 3 Document-feeder output bin NOTE: 4 When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.
9 Optional 1 x 550-sheet paper feeder (Tray 3) NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5). 10 Tray 2 11 Model name 12 Tray 1 13 Top cover (access to the toner cartridge) NOTE: The release button for the top cover is on the left side of the printer.
Interface ports Locate the interface ports on the printer formatter. 1 2 3 4 5 1 Slot for a cable-type security lock 2 Fax port (f, c, and z models only. The port is covered for the dn models.) 3 Local area network (LAN) Ethernet (RJ-45) network port 4 USB port for connecting external USB devices (this port might be covered) NOTE: 5 6 For easy-access USB printing, use the USB port near the control panel. Hi-Speed USB 2.
Control-panel view The control panel provides access to the printer features and indicates the current status of the printer. ● How to use the touchscreen control panel Return to the Home screen at any time by touching the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens. NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
6 Help button Select the Help button to open the embedded help system. The system provides a list of help topics or information about a topic when using the Home screen, an app, an option, or a feature. 7 Current time Displays the current time. 8 Copy button Select the Copy button to start a copy job. 9 Copies count The copy count indicates the number of copies that the printer is set to make. 10 Home-screen page indicator The Home screen has multiple pages.
ENWW Action Description Example Swipe Touch the screen and then move your finger horizontally to scroll the screen sideways. Swipe until the Settings app displays. Scroll Touch the screen and then move your finger vertically to scroll the screen up and down. When scrolling through menus, briefly touch the screen to stop the scrolling. Scroll through the Settings app.
Printer specifications ● Technical specifications ● Supported operating systems ● Mobile printing solutions ● Printer dimensions ● Power consumption, electrical specifications, and acoustic emissions ● Operating-environment range IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM528mfp.
Model name M528dn M528f M528c Flow M528z Product number 1PV64A 1PV65A 1PV66A 1PV67A Not available Not available Not available Included Included Included Included Included 16 GB embedded Multi-Media Controller (eMMC) Included Not available Not available Not available 500 GB HP Secure HighPerformance Hard Disk Optional Included Included Included Security HP Trusted Platform Module for encrypting all data that passes through the printer Optional Optional Optional Optional Cont
Model name M528dn M528f M528c Flow M528z Product number 1PV64A 1PV65A 1PV66A 1PV67A Automatic page orientation for pages that have at least 100 characters of text Not available Not available Included Included Automatic tone adjustment sets contrast, brightness, and background removal for each page Not available Not available Included Included Send documents to E-mail, USB, and shared folders on a network Not available Not available Included Included Send documents to SharePoint® No
Table 1-1 Supported operating systems and print drivers (continued) Operating system Print driver installed (for Windows, or the installer on the web for macOS) Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specific print driver is available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it. Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is available for download from the printersupport website.
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network.
Table 1-4 Dimensions for the 1 x 550-sheet paper feeder (continued) Depth Tray closed: 376 mm (14.8 in) Tray opened: 569 mm (22.4 in) Width 410 mm (16.1 in) Weight 1.4 kg (3 lb) Table 1-5 Dimensions for the printer stand Height 381 mm (15.0 in) Depth Door closed: 632 mm (24.9 in) Door opened and rear castors rotated: 865 mm (34.0 in) Width Door closed: 600 mm (23.6 in) Door opened and rear castors rotated: 630 mm (24.8 in) Weight ▲ 9.0 kg (20 lb) These values are subject to change.
Printer hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the web. Go to www.hp.com/support/ljM528mfp for HP's all-inclusive help for the printer.
2 Paper trays Discover how to load and use the paper trays, including how to load special items such as envelopes and labels. ● Introduction ● Load paper to Tray 1 ● Load paper to Tray 2 and the 550-sheet trays ● Load and print envelopes ● Load and print labels ● Use the convenience stapler (f, c, and z models) For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM528mfp.
Load paper to Tray 1 The following information describes how to load paper into Tray 1. ● Load paper to Tray 1 (multipurpose tray) ● Tray 1 paper orientation ● Use alternative letterhead mode Load paper to Tray 1 (multipurpose tray) This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes. NOTE: Select the correct paper type in the print driver before printing. CAUTION: 18 To avoid jams, never add or remove paper from Tray 1 during printing. 1.
3. Spread the paper guides to the correct size, and then load paper in the tray. For information about how to orient the paper, see Tray 1 paper orientation on page 19. Make sure that the paper fits under the fill line on the paper guides. NOTE: The maximum stack height is 10 mm (0.4 in), or approximately 100 sheets of 75 g/m2 (20 lb) paper. 4. Adjust the side guides so that they lightly touch the paper stack, but do not bend it.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load paper to Tray 2 and the 550-sheet trays The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. ● Load paper to Tray 2 and the 550-sheet trays ● Tray 2 and the 550-sheet trays paper orientation ● Use alternative letterhead mode NOTE: here. The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown CAUTION: Do not extend more than one paper tray at a time.
3. Adjust the paper-length guide by squeezing the adjustment latch and sliding the guide to the size of the paper being used. 14 LGL 11 LTR B5 4. To load legal-size paper into the tray, squeeze the lever on the back of the tray that is to the left of center, and then extend the tray back to the correct paper size. NOTE: This step does not apply to other paper sizes. 5. 14 LGL Load paper into the tray.
6. Close the tray. 7. The tray configuration message displays on the printer control panel. 8. If the paper size and type shown is not correct, select Modify to choose a different paper size or type. For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load and print envelopes Use only tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes. ● Print envelopes ● Envelope orientation Print envelopes To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer. 1. From the software program, select the Print option. 2.
Load and print labels To print on sheets of labels, use tray 1. Tray 2 and the optional 550-sheet trays do not support labels. ● Manually feed labels ● Label orientation Manually feed labels Use the manual feed mode for Tray 1 to print sheets of labels. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs.
Use the convenience stapler (f, c, and z models) The convenience stapler can staple up to 20 sheets of 75 g/m2 (20 lb) paper. ● Use the stapler CAUTION: To avoid damage to the printer, do not attempt to staple materials other than paper. Use the stapler 1. Insert the stack of paper into the slot on the front of the stapler. 2. Wait for the stapler to staple the sheets. The stapler activates when it senses paper, and it makes a stapling sound. NOTE: 3.
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3 Supplies, accessories, and parts Order supplies or accessories, replace the toner cartridges, or remove and replace another part. ● Order supplies, accessories, and parts ● Configure the HP toner-cartridge-protection supply settings ● Replace the toner cartridge ● Replace the staple cartridge (f, c, and z models) For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM528mfp.
Order supplies, accessories, and parts ● Ordering ● Supplies and accessories ● Maintenance/long-life consumables ● Customer self-repair parts Ordering Order supplies and paper www.hp.com/go/SureSupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider.
Item Description Cartridge number Part number HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable J8031A HP JetDirect 3100w BLE/NFC/Wireless Accessory Wi-Fi direct accessory for “touch” printing from mobile devices Not applicable 3JN69A HP Internal USB ports Two internal USB ports for connecting third-party devices Not applicable B5L28A HP Foreign Interface Harness Optional port for connecting third-party devices Not applicable B5L31A HP Accessibility Kit
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name. 32 ● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair.
Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the printer control panel or the HP Embedded Web Server (EWS). ● Introduction ● Enable or disable the Cartridge Policy feature ● Enable or disable the Cartridge Protection feature Introduction Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.
Enable or disable the Cartridge Policy feature The Cartridge Policy feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS).
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the Copy/Print tab. 3. From the left navigation pane, select Manage Supplies. 4.
Enable or disable the Cartridge Protection feature The Cartridge Protection feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS).
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature From the EWS, a network administrator can enable the Cartridge Protection feature. This protects the cartridges associated with the printer from being stolen and used in other printers. 1. Open the HP Embedded Web Server (EWS): a. From the Home screen on the printer control panel, touch the Information Network icon to display the IP address or host name. icon, and then touch the b.
Troubleshoot Cartridge Protection control panel error messages Review the recommended actions for Cartridge Protection error messages. Error message Description Recommended action 10.0X.57 Protected Cartridge The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection. Replace the cartridge with a new toner cartridge.
Replace the toner cartridge Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems. ● Cartridge information ● Remove and replace the cartridge Cartridge information Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth about its horizontal axis.
1 2 1 Memory chip 2 Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems. CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace the cartridge 1. 40 Press the top-cover-release button on the left side of the printer.
2. Open the front door. 3. Grasp the handle of the used toner cartridge and pull out to remove it. 4. Remove the new toner cartridge from its protective shell by tearing off the plastic strip and opening the package. Save all packaging for recycling the used toner cartridge.
42 5. Hold both ends of the toner cartridge and rock it 5-6 times. 6. Align the toner cartridge with its slot, and then insert the toner cartridge into the printer.
7. Close the front door. 8. Pack the used toner cartridge into the box that the new cartridge came in. See the enclosed recycling guide for information about recycling. In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to www.hp.com/recycle to print a pre-paid shipping label. Adhere the pre-paid shipping label to the box, and return the used cartridge to HP for recycling.
Replace the staple cartridge (f, c, and z models) Install a new staple cartridge when your current cartridge is empty. ● Introduction ● Remove and replace the staple cartridge Introduction The following information provides instructions to replace the staple cartridges. Remove and replace the staple cartridge 1. Open the stapler door. NOTE: Opening the stapler door disables the stapler. 2. 44 Remove the staple cartridge from the printer.
3. Insert the new staple cartridge into the opening inside the stapler door. 4. Close the stapler door.
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4 Print Print using the software, or print from a mobile device or USB flash drive. ● Print tasks (Windows) ● Print tasks (macOS) ● Store print jobs on the printer to print later or print privately ● Mobile printing ● Print from a USB flash drive ● Print using high-speed USB 2.0 port (wired) For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM528mfp.
Print tasks (Windows) Learn about common printing tasks for Windows users. ● How to print (Windows) ● Automatically print on both sides (Windows) ● Manually print on both sides (Windows) ● Print multiple pages per sheet (Windows) ● Select the paper type (Windows) ● Additional print tasks How to print (Windows) Use the Print option from a software application to select the printer and basic options for your print job. The following procedure describes the basic printing process for Windows. 1.
NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: ● Windows 10: Select Print, and then select the printer. ● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications.
6. Load the tray with the specified type and size of paper, and then close the tray. 7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type. 8. Select the correct type and size, and then touch the OK button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to www.hp.com/support/ljM528mfp.
Print tasks (macOS) Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per sheet. ● How to print (macOS) ● Automatically print on both sides (macOS) ● Manually print on both sides (macOS) ● Print multiple pages per sheet (macOS) ● Select the paper type (macOS) ● Additional print tasks How to print (macOS) The following procedure describes the basic printing process for macOS. 1. Click the File menu, and then click the Print option. 2.
NOTE: The name of the item varies for different software programs. 4. Click the Manual Duplex box, and select a binding option. 5. Click the Print button. 6. Go to the printer, and remove any blank paper that is in Tray 1. 7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input tray. 8. If prompted, touch the appropriate control panel button to continue. Print multiple pages per sheet (macOS) 1.
Instructions are available for print tasks, such as the following: 54 ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet ● Scale a document to fit a specific paper size ● Print the first or last pages of the document on different paper ● Print watermarks on a document Chapter 4 Print ENWW
Store print jobs on the printer to print later or print privately ● Introduction ● Create a stored job (Windows) ● Create a stored job (macOS) ● Print a stored job ● Delete a stored job ● Information sent to printer for Job Accounting purposes Introduction The following information provides procedures for creating and printing documents that are stored on the USB flash drive. These jobs can be printed at a later time or printed privately.
5. ● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so you can print it again later. ● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel.
6. If you selected the Stored Job or Personal Job option in step 4, you can protect the job with a PIN. Type a 4digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts them to enter this PIN number. 7. Click the Print button to process the job. Print a stored job Use the following procedure to print a job that is stored in the printer memory. ENWW 1.
Delete a stored job You can delete documents that have been saved to the printer when they are no longer needed. You also can adjust the maximum number of jobs for the printer to store. ● Delete a job that is stored on the printer ● Change the job storage limit Delete a job that is stored on the printer Use the control panel to delete a job that is stored in the printer memory. 1. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon. 2.
Mobile printing ● Introduction ● Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ● HP ePrint via email ● AirPrint ● Android embedded printing Introduction HP offers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting.
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ● Enable wireless printing ● Change the Wi-Fi Direct name HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an option for HP printers that include a hardware-integration pocket (HIP).
3. ● Networking ● Wi-Fi Direct ● Wi-Fi Direct Name Use the keypad to change the name in the Wi-Fi Direct Name text field, and then select OK. HP ePrint via email Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email enabled device. To use HP ePrint, the printer must meet these requirements: ● The printer must be connected to a wired or wireless network and have Internet access.
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to www.hp.com/go/MobilePrinting. NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier do not support USB connections.
Print from a USB flash drive This printer features easy-access USB printing, for quickly printing files without sending them from a computer. ● Enable the USB port for printing ● Print USB documents The printer accepts standard USB flash drives in the USB port near the control panel. It supports the following types of files: ENWW ● .pdf ● .prn ● .pcl ● .ps ● .
Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. ● Method one: Enable the USB port from the printer control panel ● Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only) Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel 1.
3. Select Print from USB Drive. 4. Select Choose, select the name of the document to print, and then select Select. NOTE: ENWW The document might be in a folder. Open folders as necessary. 5. To adjust the number of copies, touch the box to the left of the Print button, and then select the number of copies from the keypad that opens. Select the Close button to close the keypad. 6. Select Print to print the document.
Print using high-speed USB 2.
Enable the high-speed USB port for printing This printer features a high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports area and is disabled by default. Use one of the following methods to enable the port. Once the port is enabled, install the product software in order to print using this port. ● Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ● Method two: Enable the high-speed USB 2.
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5 Copy Make copies with the printer, learn how to copy a two-sided document, and locate additional copy tasks on the web. ● Make a copy ● Copy on both sides (duplex) ● Additional copy tasks For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM528mfp.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized in the Pre-scan Options list. To change any of these options, discard the preview and start over. Using the preview feature is optional. 6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Copy on both sides (duplex) 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Copy application, and then select the Copy icon. 3. In the Options pane, select Original Sides, and then select the option that describes the original document: 4. 5.
Use these buttons to zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages. NOTE: This button is available only in the thumbnail view. Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right.
6 Scan Scan using the software, or scan directly to email, a USB flash drive, a network folder, or another destination. ● Set up Scan to Email ● Set up Scan to Network Folder ● Set up Scan to SharePoint® (Flow models only) ● Set up Scan to USB Drive ● Scan to email ● Scan to job storage ● Scan to network folder ● Scan to SharePoint ● Scan to USB drive ● Use HP JetAdvantage business solutions ● Additional scan tasks For video assistance, see www.hp.com/videos/LaserJet.
Set up Scan to Email The printer has a feature that enables it to scan a document and send it to one or more email addresses.
1. From the Home screen on the printer control panel, touch the Information icon to display the IP address or host name. Network icon, and then touch the 2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website.
4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the email client being used is listed. DNS suffixes have this format: companyname.com, gmail.com, etc. NOTE: 76 If the Domain Name suffix is not set up, use the IP address. 5. Click Apply. 6. Click OK.
Step three: Configure the Send to Email feature The two options for configuring Send to Email are the Email Setup Wizard for basic configuration and Email Setup for advanced configuration.
Option two: Search network for outgoing email server a. Select Search network for outgoing email server, and then click Next. b. Select the appropriate server from the Configure Email Server (SMTP) list, and then click Next. c. Select the option that describes the server’s authentication requirements: – Server does not require authentication: Select Server does not require authentication, and then click Next.
NOTE: When setting up the From, Subject, and Message fields, if the User editable check box is unchecked, users will not be able to edit those fields at the printer control panel when sending an email.
Option Description Quality and File Size Select the default output quality for the scanned document: Resolution 7. ● Low (small file) ● Medium ● High (large file) Select the default scan resolution for the scanned document: ● 75 dpi ● 150 dpi ● 200 dpi ● 300 dpi ● 400 dpi ● 600 dpi Review the Summary area, and then click Finish to complete the setup. Method two: Advanced configuration using the Email Setup 1.
● Select one of the displayed servers ● Click Add to start the SMTP wizard. 1. In the SMTP wizard, select one of the following options: ○ Option one:I know my SMTP server address or host name: Enter the address of an SMTP server, and then click Next ○ Option two: If you do not know the address of the SMTP server, select Search network for outgoing email server, and then click Next. Select the server, and then click Next.
4. 5. On the Summary and Test dialog, enter a valid email address in the Send a test email to: field, and then click Test. 6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set up. In the Address and Message Field Control area, enter a From: setting and any of the other optional settings.
Feature Description Signing Select whether to sign the security certificate. Select the User editable check box to make this setting editable at the printer control panel. Hashing Algorithm Select the algorithm to use for signing the certificate. Encryption Select whether to encrypt the email. Select the User editable check box to make this setting editable at the printer control panel. Encryption Algorithm Select the algorithm to use for encrypting the email.
Feature Description File Name Default file name for the file to be saved. Select the User editable check box to make this setting editable at the printer control panel. File Name Suffix1 Set the default file name suffix used for files saved to a network folder. Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview1 Enter a file name, and then click the Update Preview button. File Numbering Format1 Select a file name format for when the job is divided into multiple files.
ENWW ● Quick Set Name: Enter a title for the new Quick Set. ● Quick Set Description: Enter a description of the Quick Set. ● Quick Set Start Option: To set how the Quick Set starts, click either Enter application, then user presses Start or Start instantly when selected from the Home Screen. 4. Define the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption, Notification Settings, Scan Settings, File Settings. 5. Click Finish to save the Quick Set.
Step five: Set up Send to Email to use Office 365 Outlook (optional) ● Introduction ● Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account Introduction Microsoft Office 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to send an email with an Office 365 Outlook account from the control panel.
8. On the Email Setup page, select the Enable Send to Email check box. If this check box is not available, the feature is unavailable at the printer control panel. 9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard. 10. In the I know my SMTP server address or host name field, type smtp.onoffice.com, and then click Next. 11. On the Set the basic information necessary to connect to the server dialog, in the Port Number field, type 587.
Set up Scan to Network Folder ● Introduction ● Before you begin ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Set up Scan to Network Folder Introduction This document explains how to enable and configure the Scan to Network Folder function. The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured.
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Step two: Set up Scan to Network Folder ● Method one: Use the Scan to Network Folder Wizard ● Method two: Use Scan to Network Folder Setup Method one: Use the Scan to Network Folder Wizard This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup wizard includes the options for basic configuration. NOTE: Before you begin: To display the printer's IP address or host name, touch the Information then touch the Network icon on the printer's control panel.
NOTE: If Always use these credentials is selected, a user name and password must be entered in the corresponding fields, and the printer’s access to the folder must be verified by clicking Verify Access. c. In the Windows Domain field, type the Windows domain. TIP: To find the Windows domain in Windows 7, click Start, click Control Panel, click System. To find the Windows domain in Windows 8, click Search, enter System in the search box, and then click System.
Method two: Use Scan to Network Folder Setup This option enables advanced configuration of the Save to Network Folder feature using the HP Embedded Web Server (EWS) for the printer. ● Step one: Begin the configuration ● Step two: Configure the Scan to Network Folder settings ● Step three: Complete the configuration NOTE: Before you begin: To display the printer's IP address or host name, touch the Information then touch the Network icon on the printer's control panel.
Step two: Configure the Scan to Network Folder settings ● Step one: Begin the configuration ● Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel ● Dialog two: Folder Settings ● Dialog three: Notification settings ● Dialog four: Scan Settings ● Dialog five: File Settings ● Dialog six: Summary Step one: Begin the configuration 1. On the Scan to Network Folder Setup page, select the Enable Scan to Network Folder check box.
○ Prompt for original sides ○ Prompt for additional pages ○ Require Preview NOTE: step. 4. 94 If Start instantly upon selection is selected, the destination folder must be entered in the next Click Next.
Dialog two: Folder Settings Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to.
Configure the destination folder for scanned documents ● Option 1: Configure the printer to save to a shared folder or FTP folder ● Option 2: Configure the printer to save to a personal shared folder Select one of the following options to set up a destination folder. Option 1: Configure the printer to save to a shared folder or FTP folder To save scanned documents to a standard shared folder or an FTP folder, complete the following steps: 1.
3. To automatically create a subfolder for scanned documents in the destination folder, select a format for the subfolder name from the Custom Subfolder list. To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to user. 4. To view the complete folder path for scanned documents, click Update Preview. 5.
NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network settings These settings are located in the EWS Networking tab, under the Advanced options. 1. Select Save to an FTP Server. 2. In the FTP Server field, type the FTP server name or IP address. 3. In the Port field, type the port number. NOTE: In most cases, the default port number does not need to be changed. 4.
NOTE: This option is used in domain environments where the administrator configures a shared folder for each user. If the Save to a personal shared folder feature is configured, users will be required to sign in at the printer control panel using Windows credentials or LDAP authentication. 1. Select Save to a personal shared folder. 2. In the Retrieve the device user’s home folder using this attribute field, type the user’s home folder in the Microsoft Active Directory. NOTE: 3.
Select the destination folder permissions ● Option 1: Configure read and write access ● Option 2: Configure write access only Select one of the following options to set up destination folder permissions. Option 1: Configure read and write access To send scanned documents to a folders configured for read and write access, complete the following steps: NOTE: Send only to folders with read and write access supports folder verification and job notification. 1.
1. Select Notify when job completes. 2. Select the method for delivering the notification from the Method Used to Deliver Notification list. If the method of notification selected is Email, type the email address in the Notification Email Address field. ● 3. To include a thumbnail of the first scanned page in the notification, select Include Thumbnail. 4. To prompt the user to review their notification settings, select Prompt user prior to job start, and then click Next.
Dialog five: File Settings On the File Settings dialog, set the default file settings for the Quick Set, and then click Next. File settings: Feature Description File Name Prefix Set the default file name prefix used for files saved to a network folder. File Name Default file name for the file to be saved. Select the User editable check box to make this setting editable at the printer control panel. File Name Suffix Set the default file name suffix used for files saved to a network folder.
Set up Scan to SharePoint® (Flow models only) Use Scan to SharePoint® to scan documents directly to a Microsoft® SharePoint site. This feature eliminates the need to scan the documents to a network folder, USB flash drive, or e-mail message, and then manually upload the files to the SharePoint site.
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set Follow these steps to enable the Scan to SharePoint feature and create a Scan to SharePoint Quick Set: 1. Using the top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Scan to SharePoint®. NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick Sets application. 3. Select Enable Scan to SharePoint®, and then click Apply. 4.
NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the Authentication Settings drop-down menu, the logged-in user must have permissions to write to the specified SharePoint site. NOTE: For security purposes, the printer does not display credentials entered in the Quick Set Wizard. f. Click OK to complete the SharePoint path setup and navigate back to the SharePoint Destination Settings page. 8.
Scan a file directly to a Microsoft® SharePoint site 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, and then select Scan to SharePoint®. NOTE: It might be necessary to sign in to the printer to use this feature. 3. To select a Quick Set, in the Quick Sets and Defaults area touch Load.
Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. Touch the Start button to save the file. Quick set scan settings and options for Scan to SharePoint® The following tables list the settings and options available in the Quick Set Wizard when adding, editing, or copying a Scan to SharePoint® Quick Set.
Table 6-2 File settings for Scan to SharePoint (continued) Feature Description File Name Preview Enter a file name, and then click the Update Preview button. File Numbering Format Select a file name format for when the job is divided into multiple files. Add numbering when job has just one file (ex. _1–1) Select this setting to add numbering to a file name when the job is only one file instead of multiple files. File Type Select the file format for the saved file.
Set up Scan to USB Drive ● Introduction ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Enable Scan to USB Drive ● Step three: Configure the Quick Sets (optional) ● Default scan settings for Scan to USB Drive setup ● Default file settings for Save to USB Setup Introduction The printer has a feature that enables it to scan a document and save it to a USB flash drive. The feature is not available until it has been configured through the HP Embedded Web Server (EWS).
Step two: Enable Scan to USB Drive 1. Select the Security tab. 2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled. 3. Select the Copy/Print tab for MFP models or the Print tab for SFP models. 4. Select the Enable Save to USB check box. 5. Click Apply at the bottom of the page. NOTE: Most devices ship with hard disk drives (HDDs) already installed. In some cases, additional storage devices can be added via USB.
6. Choose the Scan Settings for the Quick Set, and then click Next. NOTE: For more information on the available scan settings, see Default scan settings for Scan to USB Drive setup on page 111 7. Choose the File Settings for the Quick Set, and then click Next. NOTE: For more information on the available file settings, see Default scan settings for Scan to USB Drive setup on page 111 8. Review the summary of settings, and then click Finish to save the Quick Set, or click Previous to edit the settings.
Table 6-4 File settings for Save to USB Setup: (continued) Option name Description Add numbering when job has just one file (ex. _1–1) Select this setting to add numbering to a file name when the job is only one file instead of multiple files. File Type Select the file format for the saved file. Select the User editable check box to make this setting editable at the printer control panel. High Compression (smaller file) Select this setting to compress the scanned file, which reduces the file size.
Scan to email ● Introduction ● Scan to email Introduction The printer has a feature that enables it to scan a document and send it to one or more email addresses. Scan to email 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, and then select Scan to Email. NOTE: 3.
Expand button Collapse button Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages.
NOTE: ENWW The printer might prompt you to add the email address to the contact list.
Scan to job storage ● Introduction ● Scan to job storage on the printer ● Print from job storage on the printer Introduction The printer has a feature that enables it to scan a document and save it to a job storage folder on the printer. You can retrieve the document from the printer and print it when needed. NOTE: Before you can scan to a storage folder on the printer, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and configure the settings.
Expand button Collapse button Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages.
Print from job storage on the printer Use this procedure to print a scanned document that is in a job storage folder on the printer. 1. From the Home screen on the printer control panel, navigate to the Print application, select the Print icon, and then select Print from Job Storage. 2. Under Stored Jobs to Print, select Choose, select the folder in which the document is saved, select the document, and then select Select. 3.
Scan to network folder ● Introduction ● Scan to network folder Introduction The printer can scan a file and save it in a shared folder on the network. Scan to network folder Use this procedure to scan a document and save it to a network folder. NOTE: You might be required to sign in to the printer to use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2.
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages.
Scan to SharePoint ● Introduction ● Scan to SharePoint Introduction If you have a workflow-equipped printer, you can scan a document and send it to a Microsoft® SharePoint site. This feature eliminates the need to scan the documents to a network folder, USB flash drive, or email message, and then manually upload the files to the SharePoint site.
Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right.
Scan to USB drive ● Introduction ● Scan to USB drive Introduction The printer can scan a file and save it to a USB flash drive. Scan to USB drive NOTE: You might be required to sign in to the printer to use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. Insert the USB drive into the USB port near the printer control panel. 3.
Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right.
● HP JetAdvantage Workflow solutions ● HP JetAdvantage Mobile Printing solutions For more information about HP JetAdvantage business workflow and printing solutions, go to www.hp.com/go/ PrintSolutions. Additional scan tasks Go to www.hp.com/support/ljM528mfp.
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7 Fax Configure the fax features, and send and receive faxes using the printer. ● Set up fax ● Change fax configurations ● Send a fax ● Additional fax tasks For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM528mfp.
Set up fax ● Introduction ● Set up fax by using the printer control panel Introduction This information applies to fax and Flow models, or to other printers when an optional analog fax accessory has been installed. Before continuing, connect the printer to a phone line (for analog fax) or to an Internet or network fax service. Set up fax by using the printer control panel 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2.
Change fax configurations ● Fax dialing settings ● General fax send settings ● Fax receive settings NOTE: The settings configured using the control panel override any settings made in the HP Embedded Web Server. Fax dialing settings 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2.
Menu item Description Dialing Mode The Dialing Mode setting sets the type of dialing that is used: either tone (touch-tone phones) or pulse (rotary-dial phones). Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number (such as a "9" to access an outside line) when dialing. This prefix number is automatically added to all phone numbers when dialed. Detect dial tone The Detect dial tone setting determines whether the fax checks for a dial tone before sending a fax.
● Fax ● Fax Receive Settings ● Fax Receive Setup Configure any of the following settings, and then select Done: Menu item Description Receive Mode The Receive Mode setting determines how the fax accessory receives fax jobs. Select one of the following options: Rings to Answer ● Automatic ● TAM ● Fax/Tel ● Manual The Rings to Answer setting determines the number of times the phone rings before the call is answered by the fax accessory.
4. ▲ Touch the Fax Recipients text field, and then use the keypad to enter the fax number. To send to multiple fax numbers, separate the numbers with a semicolon, or select the Enter button on the touchscreen keyboard after typing each number. a. Select the Contacts b. Select the appropriate contact list. c. Select a name or names from the list of contacts to add to the recipients list, and then select Add. button that is next to the Fax Recipients field to open the Contacts screen.
Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Add a page to the document. The printer prompts you to scan additional pages. Clear the changes made in the preview and start over. 7. When the document is ready, select Send to send the fax.
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8 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for the printer. ● Advanced configuration with the HP Embedded Web Server (EWS) ● Configure IP network settings ● Printer security features ● Energy-conservation settings ● HP Web Jetadmin ● Software and firmware updates For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication.
Advanced configuration with the HP Embedded Web Server (EWS) ● Introduction ● How to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Introduction Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.
Windows® 8 or greater ● Internet Explorer (version 9.x or greater) ● Google Chrome (version 34.x or greater) ● Firefox (version 20.x or greater) macOS ● Safari (version 5.x or greater) ● Google Chrome (version 34.x or greater) Linux ENWW ● Google Chrome (version 34.x or greater) ● Firefox (version 20.
HP Embedded Web Server features ● Information tab ● General tab ● Copy/Print tab ● Scan/Digital Send tab ● Fax tab ● Supplies tab ● Troubleshooting tab ● Security tab ● HP Web Services tab ● Networking tab ● Other Links list Information tab Table 8-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the printer status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray.
Table 8-2 HP Embedded Web Server General tab Menu Description Control Panel Customization Reorder, show, or hide features on the control-panel display. Change the default display language and keyboard layouts. Quick Sets Configure jobs that are available in the Quick Sets area of the Home screen on the printer control panel. Alerts Set up email alerts for various printer and supplies events. Control Panel Settings App Shows the Settings app options that are available on the printer control panel.
Table 8-3 HP Embedded Web Server Copy/Print tab (continued) Menu Description Restrict Color Permit or restrict color printing and copying. (Color printers only) Specify permissions for individual users or for jobs that are sent from specific software programs. PCL and PostScript Settings Adjust the PCL and PostScript settings for all print jobs, including copy jobs and received faxes.
Table 8-4 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description Scan to USB Drive Settings Configure the USB settings for digital sending, including the following: Contacts ● Settings for Quick Sets jobs saved on a USB flash drive ● Settings for notifications ● Default scan settings for jobs saved on a USB flash drive ● Default file settings for jobs saved on a USB flash drive Manage contacts, including the following: ● Add email addresses into the printer one at a time.
Table 8-5 HP Embedded Web Server Fax tab (continued) Menu Description Fax Archive and Forwarding Enable or disable fax archiving and fax forwarding, and configure basic settings for each: Fax Activity Log ● Fax archiving is a method to send a copy of all incoming and outgoing faxes to an email address, a network folder, or an FTP server. ● Fax forwarding is a method to forward incoming faxes to a different fax device.
Table 8-8 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer.
Table 8-10 HP Embedded Web Server Networking tab Menu Description Configuration Wireless Station Configure the initial wireless settings Wi-Fi Direct Configure Wi-Fi Direct settings for printers that include embedded Wi-Fi Direct Print and NFC printing or that have a wireless accessory installed. NOTE: TCP/IP Settings The configuration options available depend on the print server model. Configure TCP/IP settings for IPv4 and IPv6 networks.
Table 8-10 HP Embedded Web Server Networking tab (continued) Menu Description Mgmt. Protocols Configure and manage security protocols for this printer, including the following: 802.1X Authentication ● Set the security management level for the HP Embedded Web Server, and control traffic over HTTP and HTTPS. ● Configure the SNMP (Simple Network Management Protocol) operation. Enable or disable the SNMP v1/v2c or SNMP v3 agents on the print server.
Configure IP network settings ● Printer sharing disclaimer ● View or change network settings ● Rename the printer on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
3. On the Device Information page, the default printer name is in the Device Name field. You can change this name to uniquely identify this printer. NOTE: 4. Completing the other fields on this page is optional. Click the Apply button to save the changes. Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default gateway. 1.
6. Use the keypad to enter the address, and then touch the OK button. 7. Touch Save. Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices.
Printer security features ● Introduction ● Security statements ● Assign an administrator password ● IP Security ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Introduction The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components.
Assign an administrator password Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings. ● Use the HP Embedded Web Server (EWS) to set the password ● Provide user access credentials at the printer control panel Use the HP Embedded Web Server (EWS) to set the password 1. Open the HP Embedded Web Server (EWS): a.
IP Security IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the printer. IPsec provides host-to-host authentication, data integrity, and encryption of network communications. For printers that are connected to the network and have an HP Jetdirect print server, you can configure IPsec by using the Networking tab in the HP Embedded Web Server.
Energy-conservation settings ● Print with EconoMode ● Set the sleep timer and configure the printer to use 1 watt or less of power ● Set the sleep schedule 152 Chapter 8 Manage the printer ENWW
Print with EconoMode This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality. ● Configure EconoMode from the print driver ● Configure EconoMode from the printer control panel HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge.
● General ● Energy Settings ● Sleep Settings 3. Select Sleep after Inactivity to specify the number of minutes the printer is inactive before it enters sleep mode. Enter the appropriate time period. 4. Select Auto Off after sleep to put the printer into a deeper power save mode after a period of sleep. Enter the appropriate time period. NOTE: By default, the printer will wake from Auto Off in response to any activity other than USB or Wi-Fi.
9 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support.
● Join support forums ● Find warranty and regulatory information Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com. Get 24-hour Internet support, and download software utilities and drivers www.hp.com/support/ljM528mfp Order additional HP service or maintenance agreements www.hp.
Reset factory settings Resetting the printer settings to the factory-set defaults can help resolve problems. ● Introduction ● Method one: Reset factory settings from the printer control panel ● Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only) Introduction Use one of the following methods to reset the printer settings to the original settings from the factory.
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ● Change the “Very Low” settings ● Order supplies Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.
Change the “Very Low” settings You can change the way the printer reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new cartridge. ● Change the “Very Low” settings at the control panel ● For printers with fax capability Change the “Very Low” settings at the control panel Change the setting at the printer control panel. 1.
Printer does not pick up paper or misfeeds ● Introduction ● The printer does not pick up paper ● The printer picks up multiple sheets of paper ● The document feeder jams, skews, or picks up multiple sheets of paper Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray. Figure 9-5 Technique for flexing the paper stack 1 2 2.
5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks.
6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
● The original might have something on it, such as staples or self-adhesive notes, that must be removed. ● Check that all rollers are in place and that the roller-access cover inside the document feeder is closed. ● Make sure that the top document-feeder cover is closed. ● The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the stack. ● The paper guides must be touching the sides of the paper stack to work correctly.
Clear paper jams ● Introduction ● Paper jam locations ● Auto-navigation for clearing paper jams ● Experiencing frequent or recurring paper jams? ● Clear paper jams in the document feeder—31.13.yz ● Clear paper jams in tray 1—13.A1 ● Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 ● Clear paper jams in the output bin—13.E1 ● Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX ● Clear paper jams in the toner-cartridge area ● Clear paper jams in the fuser—13.
3 Top cover and toner-cartridge area 4 Tray 1 5 Tray 2 and the optional 550-sheet trays NOTE: Remove Tray 2 to access jams in the duplexer. Auto-navigation for clearing paper jams The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure.
1. Lift the latch to release the document-feeder cover. 2. Open the document-feeder cover.
3. Remove any jammed paper. 4. Lift the document-feeder input tray.
5. Remove any jammed paper.
6. Lower the document-feeder input tray. 7. Close the document-feeder cover. NOTE: Verify that the latch on the top of the document-feeder cover is completely closed. NOTE: To avoid jams, make sure the guides in the document-feeder input tray are adjusted against the document, without bending the document. To copy narrow documents, use the flatbed scanner. Remove all staples and paper clips from original documents.
1. If most of the sheet of paper is visible in the tray, slowly pull the jammed paper out of the printer. Make sure that the entire sheet is removed. If it tears, continue with the following steps to find the remnants. If most of the sheet of paper has been pulled inside the printer, continue with the following steps. 2. Press the top-cover-release button on the left side of the printer. 3. Open the front door. 4. Remove the toner cartridge.
5. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper. 6. Reinsert the toner cartridge. 7. Close the front door.
Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 Use the following procedure to check for paper in all possible jam locations related to Tray 2 and the 550-sheet trays. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Remove the tray from the printer. 2. Remove the paper from the tray, and discard any damaged paper. 3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size.
4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 5. Reinsert and close the tray. 6. Press the top-cover-release button on the left side of the printer.
7. Open the front door. 8. Remove the toner cartridge. 9. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper.
10. Reinsert the toner cartridge. 11. Close the front door. Clear paper jams in the output bin—13.E1 Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
1. If paper is visible in the output bin, grasp the leading edge and remove it. Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX Use the following procedure to check for paper in all possible jam locations in the automatic duplexer. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Remove Tray 2 from the printer. 2. Pull forward on the green tab inside the tray area to release the duplex pan.
3. Remove any jammed paper. 4. Close the duplex pan. 5. Reinsert and close the tray.
6. Open the rear door. 7. Remove any jammed paper. 8.
9. Press the top-cover-release button on the left side of the printer. 10. Open the front door. 11. Remove the toner cartridge.
12. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper. 13. Reinsert the toner cartridge. 14. Close the front door.
Clear paper jams in the toner-cartridge area Use the following procedure to check for paper in all possible jam locations in the toner-cartridge area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Press the top-cover-release button on the left side of the printer. 2. Open the front door. 3. Remove the toner cartridge.
4. Lift the jam-access cover and slowly remove any jammed paper. Be careful not to tear the paper. 5. Reinsert the toner cartridge. 6. Close the front door.
Clear paper jams in the fuser—13.B9, 13.B2, 13.FF Use the following procedure to clear paper jams in the rear door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam. NOTE: The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams. 1. Open the rear door.
2. Remove any jammed paper. 3.
Resolve print-quality problems ● Introduction ● Troubleshoot print quality Introduction Use the information below to troubleshoot print-quality problems, including issues with image quality.
Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented.
Check the paper-type setting for the print job Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.
Check toner-cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts. ● Step one: Print the supplies status page ● Step two: Check supplies status Step one: Print the supplies status page The supplies status page indicates the cartridge status. 1. From the Home screen on the printer control panel, navigate to the Reports application, and then select the Reports icon. 2.
3. ● Maintenance ● Calibration/Cleaning ● Cleaning Page Select Print to print the page. A Cleaning... message displays on the printer control panel. The cleaning process takes a few minutes to complete. Do not turn the printer off until the cleaning process has finished. When it is finished, discard the printed page. Visually inspect the toner cartridge or cartridges Follow these steps to inspect each toner cartridge. 1. Remove the toner cartridges from the printer. 2.
Check paper and the printing environment ● Step one: Use paper that meets HP specifications ● Step two: Check the environment ● Step three: Set the individual tray alignment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports.
3. Select Tray, and then select the tray to adjust. 4. Select Print Test Page, and then follow the instructions on the printed pages. 5. Select Print Test Page again to verify the results, and then make further adjustments if necessary. 6. Select Done to save the new settings.
4. If the entire page is too dark, use these settings: ● Select the 600 dpi option, if available. ● Select the EconoMode check box to enable it. If the entire page is too light, use these settings: 5. ● Select the FastRes 1200 option, if available. ● Clear the EconoMode check box to disable it. Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button to print the job. Adjust print density Use the printer control panel to adjust the print density.
Table 9-1 Image defects table quick reference (continued) Sample Description Possible solutions Table 9-3 Black page on page 197 Table 9-2 Banding defects on page 197 Table 9-10 Streak defects on page 202 Table 9-5 Fixing/fuser defects on page 198 Table 9-7 Image placement defects on page 199 Table 9-9 Output defects on page 201 Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1.
The following examples depict letter-size paper that has passed through the printer short-edge first. Table 9-2 Banding defects Sample Description Dark or light lines which repeat down the length of the page, and are wide-pitch and/or impulse bands. They might be sharp or soft in nature. The defect displays only in areas of fill, not in text or sections with no printed content. Possible solutions 1. Reprint the document. 2. Try printing from another tray. 3. Replace the cartridge. 4.
Table 9-4 Blank page — No print Sample Description Possible solutions The page is completely blank and contains no printed content. 1. Make sure that the cartridges are genuine HP cartridges. 2. Make sure that the cartridge is installed correctly. 3. Print with a different cartridge. 4. Check the paper type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the issue persists, go to support.hp.com.
Table 9-6 Gray background or dark print Sample Description Possible solutions The image or text is darker than expected and/or the background is gray. 1. Make sure that the paper in the trays has not already been run through the printer. 2. Use a different paper type. 3. Reprint the document. 4. Mono models only: From the Home screen on the printer control panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5.
Table 9-8 Light print Sample 200 Chapter 9 Solve problems Description Possible solutions The printed content is light or faded on the entire page. 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. Mono models only: Make sure that the EconoMode setting is disabled, both at the printer control panel and in the print driver. 4. Make sure that the cartridge is installed correctly. 5.
Table 9-9 Output defects Sample Description Possible solutions Printed pages have curled edges. The curled edge can be along the short or long side of the paper. Two types of curl are possible: 1. Reprint the document. 2. Positive curl: From the printer control panel, select a heavier paper type. The heavier paper type creates a higher temperature for printing. ● Positive curl: The paper curls toward the printed side. The defect occurs in dry environments or when printing high-coverage pages.
Table 9-10 Streak defects Sample Description Light vertical streaks that usually span the length of the page. The defect displays only in areas of fill, not in text or sections with no printed content. Possible solutions 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. If the issue persists, go to support.hp.com.
Improve copy image quality If the printer is having copy quality problems, try the following solutions in the order presented to resolve the issue. ● Check the scanner glass for dirt and smudges ● Calibrate the scanner ● Check the paper settings ● Check the image-adjustment settings ● Optimize copy quality for text or pictures ● Edge-to-edge copying Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
2. Open the scanner lid. 3. Clean the scanner glass and the document feeder strips with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
ENWW ● Maintenance ● Calibration/Cleaning ● Calibrate Scanner 3. Touch the Start button to start the calibration process. Follow the on-screen prompts. 4. Wait while the printer calibrates, and then try copying again.
Check the paper settings Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, or areas where pigment has dropped out. ● Check the paper selection options Check the paper selection options 1. From the Home screen on the printer control panel, navigate to the Copy application, and then select the Copy icon. 2. Select Options, and then scroll to and select Paper Selection. 3. Select Paper size, and then select one of the predefined options. 4.
3. Select one of the predefined options. 4. Select Copy to start the copy job. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings. Edge-to-edge copying Use this feature to avoid shadows that can appear along the edges of copies when the original document is printed close to the edges. ENWW 1. From the Home screen on the printer control panel, navigate to the Copy application, and then select the Copy icon. 2.
Improve scan image quality ● Check the scanner glass for dirt and smudges ● Check the resolution settings ● Check the color settings ● Check the image-adjustment settings ● Optimize scan quality for text or pictures ● Check the output-quality settings Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
2. Open the scanner lid. 3. Clean the scanner glass and the document feeder strips with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
● Scan to USB Drive ● Scan to SharePoint® 3. Select Options, and then select File Type and Resolution. 4. Select one of the predefined Resolution options, and then select Done. 5. Select Send or Save to start the scan. Check the color settings Follow these steps to adjust the color setting: 1. From the Home screen on the printer control panel, navigate to the Scan application, and then select the Scan icon. 2.
● Scan to E-mail ● Scan to Network Folder ● Scan to USB Drive ● Scan to Job Storage ● Scan to SharePoint® 3. Select Options, and then select Image Adjustment. 4. Adjust the sliders to set the levels, and then select Done. 5. Select Send or Save to start the scan. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings.
● Scan to USB Drive ● Scan to SharePoint® 3. Select Options, and then select File Type and Resolution. 4. Select one of the predefined Quality and File Size options, and then select Done. 5. Select Send or Save to start the scan.
Improve fax image quality If the printer is having fax quality problems, try the following solutions in the order presented to resolve the issue.
2. Open the scanner lid. 3. Clean the scanner glass and the document feeder strips with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
Check the image-adjustment settings Adjust these additional settings to improve send-fax quality: ● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear crisper, but decreasing it could make photos appear smoother. ● Darkness: Increase or decrease the amount of white and black used in colors in scanned images. ● Contrast: Increase or decrease the difference between the lightest and the darkest color on the page.
3. ● Fax ● Fax Send Settings ● General Fax Send Settings Select the Error Correction Mode option. Touch the Done button. Check the fit-to-page setting If the Fit to Page setting is enabled, and the incoming fax is larger than the default page size, the printer attempts to scale the image to fit the page. If this setting is disabled, larger images split across multiple pages. 1.
Solve wired network problems ● Introduction ● Poor physical connection ● The computer is unable to communicate with the printer ● The printer is using incorrect link and duplex settings for the network ● New software programs might be causing compatibility problems ● The computer or workstation might be set up incorrectly ● The printer is disabled, or other network settings are incorrect Introduction Certain types of problems can indicate there is a network communication problem.
The printer is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If you change these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver. The computer or workstation might be set up incorrectly 1.
Solve wireless network problems ● Introduction ● Wireless connectivity checklist ● The printer does not print after the wireless configuration completes ● The printer does not print, and the computer has a third-party firewall installed ● The wireless connection does not work after moving the wireless router or printer ● Cannot connect more computers to the wireless printer ● The wireless printer loses communication when connected to a VPN ● The network does not appear in the wireless network
● Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access point (on networks using WPA security). ● Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). ● Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access point and the printer.
Cannot connect more computers to the wireless printer 1. Make sure that the other computers are within the wireless range and that no obstacles block the signal. For most networks, the wireless range is within 30 m (100 ft) of the wireless access point. 2. Make sure that the printer is turned on and in the ready state. 3. Make sure there are not more than 5 concurrent Wireless Print Direct users. 4. Turn off any third-party firewalls on your computer. 5.
Reduce interference on a wireless network The following tips can reduce interference in a wireless network: ● Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals. ● Keep the wireless devices away from large masonry structures and other building structures. These objects can absorb radio waves and lower signal strength.
Solve fax problems Use the following sections to solve issues involving the printer fax functions.
Checklist for solving fax problems Use the following checklist to help identify the cause of any fax-related problems you encounter: ● What type of phone line are you using? ● Are you using a surge-protection device? ● Are you using a phone company voice-messaging service or an answering machine? ● Does your phone line have a call-waiting feature? ● Check fax accessory status ● Are you using the fax cable supplied with the fax accessory? This fax accessory has been tested with the supplied fax ca
answer setting for the fax accessory is lower than that of the messaging service, the fax accessory answers all calls. Does your phone line have a call-waiting feature? If the fax telephone line has an activated call-waiting feature, a call-waiting notice can interrupt a fax call in progress, which causes a communication error. Ensure that a call-waiting feature is not active on the fax telephone line.
General fax problems The following are some common fax problems.
Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu. Select Digital Sending and Fax from the drop-down menu. The header is appended to the top of the page when the overlay option is enabled For all forwarded faxes, the printer appends the overlay header to the top of a page. This is normal operation. A mix of names and numbers is in the recipients box Names and numbers can both display, depending on where they are from.
USB flash drive is not responding The USB port is disabled by default. Before using this feature, enable the USB port. ● Method one: Enable the USB port from the printer control panel ● Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only) Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel 1.
Index Symbols/Numerics 2,000-sheet high-capacity input tray clear jams 167 3-bin stapler/stacker clear staple jams 167 550-sheet paper trays part numbers 30 550-sheet trays jams 167 A accessories ordering 30 overview 29 part numbers 30 acoustic specifications 15 AirPrint 59, 61 alternative letterhead mode 21, 24 Android devices printing from 59, 62 18, 20, B bin, output locating 4 Bonjour identifying 136 browser requirements HP Embedded Web Server 136 C calibrate colors 188 scanner 203 cartridge order nu
F fax feeding problems 223, 226 optimize for text or pictures 213 overview 127 required settings 128 settings 129 setup 128 fax port locating 4, 6 fax settings HP Embedded Web Server 136, 138, 141 required 128 feeding problems 223, 226 folders sending to 119 formatter locating 4, 5 fuser jams 167 G gateway, setting default 146 general configuration HP Embedded Web Server 136, 138 genuine HP cartridges 33, 34 glass, cleaning 203, 208, 213 H hard disks encrypted 149, 151 hard drive part number 30 Help button
memory included 10 memory chip (toner) locating 39 mobile printing Android devices 59, 62 mobile printing, software supported 14 multiple pages per sheet printing (Mac) 52 printing (Windows) 48 N Near Field Communication printing 59, 60 Netscape Navigator, versions supported HP Embedded Web Server 136 network printer name, changing 146 settings, changing 146 settings, viewing 146 network duplex settings, changing 146 Network Folder, scan to 119 network link speed settings, changing 146 network settings HP E
required settings fax 128 reset factory settings 157 right door jams 167 RJ-45 port locating 4, 6 S Save to printer memory 116 scan settings HP Embedded Web Server 136, 138, 140 Scan to Network Folder 119 initial setup 88 Scan to USB Drive 123 enabling 109 scanner calibrate 203 glass cleaning 203, 208, 213 scanning optimize for text or pictures 208 overview 73 scanning to email sending documents 113 scanning to folder 119 scanning to printer folder 116 scanning to printer memory 116 scanning to USB 123 secu
troubleshooting tools HP Embedded Web Server 138, 142 two-sided printing settings (Windows) 48 136, U USB sending to 123 USB port enabling 63, 64, 66, 67, 228 locating 4, 6 USB ports, optional part number 30 USB storage accessories printing from 63 W web browser requirements HP Embedded Web Server 136 websites customer support 156 HP Web Jetadmin, downloading 154 weight, printer 14 Wi-Fi Direct Print 14, 59, 60 wireless network troubleshooting 219 wireless network interference 219, 222 wireless print serv
234 Index ENWW
