Maintenance and Service Guide HP ENVY x360 15 Convertible PC IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2020 HP Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description .................................................................................................................................................................................. 1 2 Components .............................................................................................................................................................................................. 3 Locating hardware ...................................................................
Bottom cover ...................................................................................................................................................... 25 Front speakers ................................................................................................................................................... 27 Solid-state drive ................................................................................................................................................
8 Using HP PC Hardware Diagnostics ..................................................................................................................................................... 63 Using HP PC Hardware Diagnostics Windows (select products only) ............................................................................ 63 Downloading HP PC Hardware Diagnostics Windows .................................................................................
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1 Product description Table 1-1 Product description Category Description Product Name HP ENVY x360 15 Convertible PC Processor ● AMD® Ryzen7-4750U 2.0 GHz (turbo up to 4.2 GHz) eight core processor (8.0 MB L3 cache, 25 W) ● AMD Ryzen5-4500U 2.375 GHz six core processor (8.0 MB L3 cache, 25 W) ● AMD Ryzen3-4300U 2.7 GHz (turbo up to 3.8 GHz) four core processor (4.
Table 1-1 Product description (continued) Category Description Ports ● AC Smart Pin adapter plug Ports (continued) ● High-definition multimedia interface (HDMI) v2.0 + high-bandwidth digital content protection (HDCP) v2.2 ● Headphone/microphone combo jack ● USB 3.2 Gen 2 type-C port ● USB 3.
2 Components The computer features top-rated components. This chapter provides details about the components, where they are located, and how they work. Locating hardware To find out what hardware is installed on the computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on the computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).
Right side Table 2-1 Right-side components and their descriptions Component (1) Description Memory card reader Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card: 1. Hold the card label-side up, with connectors facing the computer. 2. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.
Left side Table 2-2 Left-side components and their descriptions Component (1) Description Audio-out (headphone)/Audio-in (microphone) combo jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
Display Low blue light mode (select products only) The computer display is shipped from the factory in low blue light mode for improved eye comfort and safety. Also, blue light mode automatically adjusts blue light emissions when using the computer at night or for reading. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users.
Keyboard area Keyboards can vary by language. Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: 1. Type touchpad settings in the taskbar search box, and then press enter. 2. Choose a setting. To turn on the touchpad: 1. Type touchpad settings in the taskbar search box, and then press enter. 2. Using an external mouse, click the touchpad button. – or – ▲ Press the Tab key repeatedly until the pointer rests on the touchpad button.
Lights Table 2-5 Lights and their descriptions Component (1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters. (2) Mute light ● On: Computer sound is off. ● Off: Computer sound is on. ● On: The microphone is on. ● Off: The microphone is off. ● On: An integrated camera is off. ● Off: The integrated camera is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state.
Button, speakers, and fingerprint reader Table 2-6 Button, speakers, and fingerprint reader and their descriptions Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Component Description IMPORTANT: To prevent fingerprint logon issues, make sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader. Special keys Table 2-7 Special keys and their descriptions Component Description (1) esc key Displays system information when pressed in combination with the fn key.
Table 2-7 Special keys and their descriptions (continued) Component Description ● When the computer is in Hibernation, press the button briefly to exit Hibernation. IMPORTANT: Pressing and holding down the power button results in the loss of unsaved information. If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 10 seconds to turn off the computer. To learn more about your power settings, see your power options.
Table 2-8 Bottom components and their descriptions (continued) Component Description NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Speakers Produce sound. Labels The labels affixed to the computer provide information that you might need when you troubleshoot system problems or travel internationally with the computer.
Table 2-10 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
Computer major components Table 3-1 Major component spare part information Item Component Spare part number (1) Display assembly: The display assembly is available as spare parts at the subcomponent level only. For more display assembly spare part information, see Display components on page 18.
Table 3-1 Major component spare part information (continued) Item (3) Component Spare part number For use in Belgium L93119-A41 For use in Canada L93119-DB1 For use in the Czech Republic and Slovakia L93119-FL1 For use in Denmark, Finland, and Norway L93119-DH1 For use in France L93119-051 For use in Germany L93119-041 For use in Italy L93119-061 For use in Japan L93119-291 For use in the Netherlands L93119-B31 For use in Russia L93119-251 For use in Switzerland L93119-BG1 For use
Table 3-1 Major component spare part information (continued) Item (13) (14) Component Spare part number Realtek ac 2×2 + Bluetooth 5.0 M.2 2230 PCI-e + USB WW L44796-005 Solid-state drive: 1 TB, M.2 2280, PCIe, NVMe 3×4, SS solid-state drive with TLC L85348-005 512 GB, M.2 2280, PCIe 3×4, SS solid-state drive with TLC L85360-005 512 GB, M.2 2280, PCIe, NVMe value solid-state drive L85364-005 256 GB, M.2 2280, PCIe 3×4, SS solid-state drive with TLC L85350-005 256 GB, M.
Display components Table 3-2 Display component spare part information 18 Item Component (1) Display panel assembly (includes display bezel and display panel): Spare part number 15.6 in, FHD, 400 nits in nightfall black finish L93183-001 15.
Miscellaneous parts Table 3-3 Miscellaneous spare part information Component Spare part number AC adapter: 65 W HP Smart AC adapter (slim, 4.5 mm, 1.8 m) L24008-001 AC adapter, C5, for use only in Japan 226768-001 Adapter: HP USB-to-Gigabit RJ45 adapter 829941-001 HP USB–C-to HDMI-2.
4 Removal and replacement procedures preliminary requirements Tools required You need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Case utility tool or similar thin plastic tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. ● Before handling a drive, be sure that you are discharged of static electricity.
Table 4-1 Typical electrostatic voltage levels Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from polystyrene foam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7
Workstation guidelines Follow these grounding workstation guidelines: ● Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
The following table lists the shielding protection provided by antistatic bags and floor mats.
5 Removal and replacement procedures IMPORTANT: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions.
6. Remove the six Phillips M2.0×6.6 screws (2) the Torx5 M2.0×2.7 screw (3) that secure the bottom cover to the keyboard/top cover. 7. Use a thin plastic tool (1) to separate the front edge of the bottom cover from the keyboard/top cover. 8. Remove the bottom cover (2). Reverse this procedure to install the bottom cover.
Front speakers Table 5-2 Speaker spare part information Description Spare part number Front speakers (include left and right front speakers, cables, and 4 rubber isolators) L93196-001 Before removing the front speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the front speakers. Solid-state drive Table 5-3 Solid-state drive spare part information Description Spare part number 1 TB, M.2 2280, PCIe, NVMe 3×4, SS solid-state drive with TLC L85348-005 512 GB, M.2 2280, PCIe 3×4, SS solid-state drive with TLC L85360-005 512 GB, M.2 2280, PCIe, NVMe value solid-state drive L85364-005 256 GB, M.2 2280, PCIe 3×4, SS solid-state drive with TLC L85350-005 256 GB, M.
5. Remove the solid-state drive (2) by sliding it away from the slot at an angle. NOTE: Solid-state drives are notched to prevent incorrect installation. Reverse this procedure to install the solid-state drive.
Memory module Table 5-4 Memory module spare part information Description Spare part number 8 GB (DDR4-3200 MHz, 1.2 v) L83673-005 4 GB (DDR4-3200 MHz, 1.2 v) L46598-005 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the memory module (2) by sliding it away from the slot at an angle. NOTE: Memory modules are notched to prevent incorrect installation. Reverse this procedure to install the memory module.
WLAN module Table 5-5 WLAN module spare part information Description Spare part number Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro 160 MHz PCI-e + USB WW with 2 antenna(s) L35282-005 Realtek ac 2×2 + Bluetooth 5.0 M.2 2230 PCI-e + USB WW L44796-005 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
4. Remove the WLAN module (4) by pulling the module away from the slot at an angle. NOTE: WLAN modules are notched to prevent incorrect installation. Reverse this procedure to install the WLAN module.
Fan Table 5-6 Fan spare part information Description Spare part number Services the processor L93193-001 Services the graphics subsystem (for use only on computer models equipped with a graphics subsystem with discrete memory) L93194-001 Before removing the fans, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Heat sink Table 5-7 Heat sink spare part information Description Spare part number Heat sink (includes replacement thermal material. Replacement thermal material is also available in the Thermal Pad Kit, spare part number L93867-001.) L93192-001 Before removing the heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Remove the heat sink (2). Each time the heat sink is removed, thoroughly clean the thermal material from the processor component (1) and the surface of the heat sink (2). Replacement thermal material is included with the heat sink and system board spare part kits. Replacement thermal material is also available in the Thermal Pad Kit, spare part number L93867-001. Reverse this procedure to install the heat sink.
Infrared board cable Table 5-8 Infrared board cable spare part information Description Spare part number Infrared board cable L93189-001 Before removing the infrared board cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Infrared board Table 5-9 Infrared board spare part information Description Spare part number Infrared board L93188-001 Before removing the infrared board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display assembly NOTE: The display assembly is available as spare parts at the subcomponent level only. See the removal section for each component for information. Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
7. Remove the six Phillips M2.5×5.2 screws that secure the display assembly to the keyboard/top cover. 8. Swing the front edge of the keyboard/top cover (1) up and away from the display assembly. (The keyboard/top cover disengages from the display assembly hinges.) 9. Separate the keyboard/top cover (2) from the display assembly. 10. If it is necessary to replace the display panel assembly or any of the internal display components, follow these steps: CAUTION: The display panel is extremely fragile.
NOTE: Slow, steady pressure is required when working with the pull-to-release tabs in substep b. Pulling too fast can result in the tabs breaking and the release action being incomplete. b. Grasp the pull-to-release tabs located in the top corners of the display panel assembly and pull them as far as they will release. c. Separate the top edge (3) of the display panel assembly from the display back cover. d.
f. Remove the display panel assembly (3). The display panel assembly is available using spare part numbers L93183-001 (15.6 in, FHD, 400 nit display panel assembly) and L93181-001 (15.6 in, FHD, 250 nit display panel assembly). 11. If it is necessary to replace the webcam module and webcam module cable, follow these steps: 42 a. Remove the display panel assembly. b. Disconnect the webcam module cable (1) from the touchscreen board. c.
f. Turn the webcam module and webcam module cable right side up with the bottom toward you. g. Release the ZIF connector (1) to which the webcam module cable is connected, and then disconnect the webcam module cable (2) from the webcam module. The webcam module is available using spare part number L93866-001. The webcam module cable is available using spare part number L93200-001. 12. If it is necessary to replace the touchscreen board, follow these steps: a. Remove the display panel assembly. b.
c. Disconnect the display panel cable (2) from the display panel. d. Release the display panel cable from the retention clips (3) built into the display panel. The display panel cable is available using spare part number L93201-001. 14. If it is necessary to replace the display hinges, follow these steps: a. Remove the display panel assembly. b. Remove the six Phillips M2.5×2.9 screws (1) that secure the display hinges to the display back cover. c. Remove the hinges (2).
a. Remove the display panel assembly. b. Remove the display hinges. c. Remove the two Phillips M2.0×4.1 screws (1) that secure the display hinge covers to the display hinges. d. Remove the display hinge covers (2). The display hinge covers are available using spare part number L93208-001. 16. If it is necessary to replace the WLAN antenna(s), follow these steps: a. Remove the display panel assembly. b. Remove the right display hinge. c.
d. Release the antenna cables from the routing channels (2) built into the display back cover. e. Remove the WLAN antenna cables and transceivers. The WLAN antenna(s) are available using spare part number L93206-001. Reverse this procedure to reassemble and install the display assembly. Power connector cable Table 5-10 Power connector cable spare part information Description Spare part number Power connector cable L93195-001 Before removing the power connector cable, follow these steps: 1.
2. Remove the power connector cable (2). Reverse this procedure to install the power connector cable.
Subwoofer Table 5-11 Subwoofer spare part information Description Spare part number Subwoofer (include left and right speakers, cables, and 2 rubber isolators) L94317-001 Before removing the subwoofer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Battery Table 5-12 Battery spare part information Description Spare part number Battery (3 cell, 51 WHr, 4.45 AHr, Li-ion; includes cable) L77034-005 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Touchpad cable Table 5-13 Touchpad cable spare part information Description Spare part number Touchpad cable L93187-001 Before removing the touchpad cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Touchpad Table 5-14 Touchpad spare part information Description Spare part number Touchpad L93186-001 Before removing the touchpad, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Remove the touchpad (6) and cable. Reverse this procedure to install the touchpad.
System board NOTE: The system board spare part kit includes the processor, a graphics subsystem with UMA memory, replacement thermal material, and the Windows 10 operating system. Table 5-15 System board spare part information Description Spare part number Equipped with an AMD Ryzen7 4750U processor L93114-601 Equipped with an AMD Ryzen5 4500U processor L93113-601 Equipped with an AMD Ryzen3 4300U processor L93112-601 Before removing the system board, follow these steps: 1. Shut down the computer.
54 2. Remove the six Phillips M2.0×2.4 broad head screws (1) and the Phillips M2.0×4.1 screws (2) that secure the system board to the keyboard/top cover. 3. Remove the I/O bracket (3). 4. Lift the left side the system board (1) until it rests at an angle.
5. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board.
6 Computer Setup (BIOS), TPM, and HP Sure Start Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
NOTE: On select products, the selections might display Restore Defaults instead of Apply Factory Defaults and Exit. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.
a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You might need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded.
Using HP Sure Start (select products only) Select computer models are configured with HP Sure Start, a technology that monitors the computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.
7 Backing up, restoring, and recovering This chapter provides information about the following processes, which are standard procedure for most products: ● Backing up your personal information—You can use Windows tools to back up your personal information (see Using Windows tools on page 60). ● Creating a restore point—You can use Windows tools to create a restore point (see Using Windows tools on page 60).
NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. Restoring and recovery Restoring, resetting, and refreshing using Windows tools Windows offers several options for restoring, resetting, and refreshing the computer. For details, see Using Windows tools on page 60.
Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.
8 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it.
Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. Select Download HP Diagnostics Windows, and then select a location on your computer or a USB flash drive. The tool downloads to the selected location. – or – You can use the following steps to download the HP PC Hardware Diagnostics Windows from the Microsoft Store: 1.
When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in solving the problem: ▲ Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions.
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) NOTE: For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: 1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3.
● Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.
9 Specifications Computer specifications The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100 V–240 V, 50 Hz–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer.
Table 9-1 Computer specifications (continued) Metric U.S. Operating 5°C to 35°C 41°F to 95°F Nonoperating –20°C to 60°C –4°F to 140°F Temperature Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating –15 m to 3,048 m –50 ft to 10,000 ft Nonoperating –15 m to 12,192 m –50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces.
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.
Requirements for specific countries and regions Table 10-1 Power cord requirements Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India BIS 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Ara
Table 10-1 Power cord requirements (continued) Country/region 72 Accredited agency Applicable note number 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element. 3.
11 Recycling When a nonrechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
Index A AC adapter and battery light 4 AC adapter, spare part numbers 19 action keys 10 adapter spare part numbers 19 antenna(s) removal 45 spare part number 46 antenna(s), spare part number 18 audio, product description 1 audio-out (headphone)/audio-in (microphone) combo jack 5 B backup, creating 60 backups 60 battery removal 49 spare part number 17, 49 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth label 13 boot order changing using the f9 prompt 58 boot order, changing 61 bott
infrared board removal 38 spare part number 16, 38 infrared board cable removal 37 spare part number 16, 37 integrated numeric keypad 11 internal microphones 6 J jacks audio-out (headphone)/audio-in (microphone) 5 K keyboard/top cover spare part numbers 15 keypad, integrated numeric 11 keys action 10 camera privacy 10 esc 10 fn 10 num lock 11 Windows 10 L labels Bluetooth 13 regulatory 13 serial number 12 service 12 wireless certification 13 WLAN 13 left side components 5 lights AC adapter and battery 4 cam
solid-state drive removal 28 spare part numbers 17, 28 solid-state drive shield, removal 28 speakers 9 location 12 removal 27, 48 spare part numbers 16, 27, 48 special keys, using 10 specifications 68 storage, product description 1 stylus spare part number 19 subwoofer removal 48 spare part number 16, 48 Sure Start using 59 system board removal 53 spare part numbers 16, 53 system restore point, creating 60 T thermal pad replacement 36 spare part number 36 Thermal Pad Kit, spare part number 16, 35, 36 touchp
